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"Good value 4 star hotel in lovely resort."
Reviewed by a Hotels.com guest on Dec 17, 2013
Very nice & comfortable room with a good size balcony. It doesn't look like many of the balconies will have good views though - most seem to face sideways to other buildings. The reception staff were all very friendly and helpful. It is on top of the cliffs above the sea, and it is a steep resort, so it may not be ideal for those with mobility problems. But the surrounding area is packed with bars and restaurants and is perfectly pleasant. There is a bus stop right beside the hotel which the 343 airport bus (among many others) stops at making it very easy to get to and from either the north or south airport (it stops at both). I stayed on a B&B basis so can't comment on the quality/variety of food if you stay HB/FB or All Inclusive, but the breakfast was fine - a wide selection of hot and cold options. There is free wifi in the communal areas but not in the rooms. Puerto de la Cruz has a justifiable reputation as one of Tenerife's nicest resorts - it's very green and pleasant, with Mount Teide making a beautiful backdrop and excellent transport links to all parts of the island.
"Central for everything"
Reviewed by a Hotels.com guest on Dec 11, 2013
Clean sheets & towels daily. Cooker a bit worn, couldn't see numbers on dials. Wish we had specified terrace, there were none available when we arrived. More Parasols around pool needed. Easy to find free parking spaces close by. Spotless reception, lifts.
"old fashioned but clean"
Reviewed by a Hotels.com guest on Mar 22, 2013
The hotel is bit old fashioned but very clean. Food very good with plenty of selection to please everyone. Fresh fruit and veg every day. It's a bit of a walk from the beach and the shops (over 200 steps) but it's only 10 min walk. There's a bus that runs quite often if you feel lazy to walk. It's worth renting a car for a day, you can see half the island
"Ideal location, value for money"
Reviewed by a Hotels.com guest on Oct 30, 2012
The hotel is ideally locate in the center of Puerto de la Cruz. It's a small hotel, neat but you do get what you pay for. The rooms are very basic, food is ok - we stayed for 5 nights, so didn't get too bored with it. Recommend this hotel to those who want a place to sleep and plan on being out all the time, then it's good value for money. Staff very friendly and helpful.
Reviewed by a Hotels.com guest on Mar 3, 2012
The hotel is not new however everything works well and it's well maintained and clean.
Staff are very friendly and helpful.
For us the only downside was the cost to use wifi which is an amenity provided by other hotels we stayed in, however in Pez Azul you need to pay a daily fee for each device you use which we found extraordinary.
"Hotel Puerto y Playa best position in Puerto."
Reviewed by a Hotels.com guest on May 14, 2011
The food was very good, wide variety and good quality.The pool was lovely,well maintained and clean. The presence of a lifeguard was appreciated. However, the paved area beside the pool was dirty and could do with a good scrubbing. The whole hotel is in need of redecoration. A room with sea view and balcony is well worth the extra as the hotel situation is excellent.