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Sheraton Santiago Hotel and Convention Center, Santiago

Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742, Chile, ‏‎0203 027 9779
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Location.
Located in Santiago (Providencia), Sheraton Santiago Hotel and Convention Center is close to Sculpture Park, San Cristobal Hill, and Sernatur. Also nearby are Mall Panoramico and Clinica Santa Maria.

Hotel Features.
Sheraton Santiago Hotel and Convention Center has an indoor pool, a steam room, and a sauna. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). Business amenities at this 4.5-star property include a business center, meeting rooms, and limo/town car service. Dining options at the hotel include 4 restaurants along with a coffee shop/café and a bar/lounge. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include a seasonal outdoor pool, a children's pool, and a fitness center. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available 24 hours) and an area shuttle within 50 km. Complimentary self parking is available onsite for guests. This is a smoke-free property.

Guestrooms.
The 379 air-conditioned guestrooms at Sheraton Santiago Hotel and Convention Center include laptop-compatible safes and minibars. Beds have Select Comfort mattresses and premium bedding. Wireless and wired high-speed Internet access (surcharge) is provided. 32-inch LCD TVs are equipped with premium cable channels and pay movies. All accommodations provide desks and phones. Bathrooms offer showers, bathrobes, hair dryers, and complimentary toiletries. Additional amenities include coffee/tea makers and irons/ironing boards. Turndown service is offered nightly and housekeeping is available daily.

Good3.4 / 5
  • Rooms were small and not clean,furniture was threadbare and soiled,carpet was badly…Dec 29, 2013
  • The service was excellent, the room was very clean and comfortable. The A/C wasn't…Oct 20, 2014
See all 31 Hotels.com reviews
From 661 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎020 3027 9803‎

from £90
  • Classic Room
  • Executive
  • Junior Suite
  • Club Floor
  • Classic Room

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Accessible parking

Offsite

  • Area shuttle within 50 km *

Other information

  • Smoke-free property

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CLP 9.652 per person (approximately)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

WiFi is available in public areas for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for CLP 7240 per day (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Indoor pool (heated)
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Golf lessons available nearby
  • Golfing nearby
  • Children's pool
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7575
  • Conference space size (meters) - 704
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Jardin Coffee Shop - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare.

El Bohio - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This cocktail bar serves light fare only. Happy hour is offered.

El Cid Restaurant - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sheraton Santiago Hotel and Convention Center, Santiago’s small print

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CLP 9.652 per person (approximately)

WiFi is available in guestrooms for CLP 7240 per day (rates may vary)

WiFi is available in public areas for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CLP 7240 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for CLP 7240 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Santiago Hotel and Convention Center, Santiago

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