The May Fair - Лондон

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3rd time we've stayed at the Mayfair and once again it didn't disappoint. Excellent service, spacious rooms (Deluxe) and cracking location in the heart of Mayfair. Main hotel bar is pretty busy but the bar of the casino (attached to the hotel and free to get into) was much quieter. Very good value for a 5* hotel in the centre of London.

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Fantastic location! Modern, clean & service was excellent!

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Very good hotel, good location to tube. Staff very helpful. Only downside was we had per booked & paid & when we went to check in found our booking had been cancelled, staff soon sorted this out. Make sure you get a room with street view!

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Loved the hotel and the staff. The halls can be noisy late at night when party-goers return to their rooms.

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First of all, I have to say that I really hate to leave poor reviews but when a hotel is unresponsive, it is kind of unavoidable. The doorman WROTE our room number IN BALLPOINT PEN on my beautiful designer leather luggage tag. I was horrified to say the least. What kind of person does that? You'd either have to be really clueless/oblivious or not care […] at all - not sure which is worse. I tried to reach out to the hotel but to no avail - auto response said they would get back to me within 48 hours. it's been a week. SECONDLY, when we ordered a margherita pizza before checking out and received a pizza with arugula - no tomatoes. We were in a rush so we were unable order another. While our room was pretty nice, I'm not quite sure I would return again because of my experience. Читати далі

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The hotel was pretty pleasant and the room was spacious and comfortable. The choice of scent in the lobby was a bit strange. It was nice to have a fairly late checkout and a real tub to unwind after an overnight redeye flight. The included breakfast was quite enjoyable, as well.

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A great experience! The main difference to other 5* hotels in London is the warmth of the service team. We especially enjoyed the ambient Cigar Room, a well kept secret in London! Rooms are opulent and luxurious and the quality of the food is second to none. These guys are nailing all expectations from a 1st class hotel in London. We will definitely […] be returning! Читати далі

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Great experience

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The staff we very welcoming, efficient and friendly. The hotel and room were very clean and stylish with exquisite finishings and furnishings. Finding the hotel from the tube was very easy just around the corner from green park tube station. The location was perfect for our romantic valentines trip. The hotel boasted so many luxury amenities, posh restaurants, […] bars, spa and casino, would have been lovely to go to them all if had more time. The hotel made our trip extra special. Definitely recommend this hotel for special occasions, bit on the pricey side but worth it for a romantic break to celebrate special occasions. Читати далі

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We have stayed many times in the Mayfair area but this was our first time at the Mayfair Hotel. It is undoubtedly situated in a great location for the brilliant restaurants and shops, that are only a short walk away. Overall our stay was very enjoyable, despite the pricey drinks in the famous bar - great for people watching but watch out for the service […] charge, when you buy directly at the bar. Our room was a little disappointing - TV in an awkward position,wardrobe in the bathroom and no mirror in the main room, but the decor and cleanliness were fine. Not sure if we would return though - we have had better, less expensive rooms elsewhere. Читати далі

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Perfect location to walk to shops. Clean, friendly and has a great hotel bar.

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Service could have been more prompt. The areas we found were not so busy seem to be the areas we were seen to, less promptly. Otherwise everything was fantastic! Would recommend.

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The May Fair was exceptional. The people were superbly helpful and pleasant to deal with. The SPA and workout phacilities were super. iBreakfast which was included in the daily charge was also superb. We were simply very satisfied with all aspects of the Hotel

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I stay at this hotel often. It is well located near my office and I like the Mayfair neighborhood very much. The rooms are comfortable and I'm happy that wifi is free rather than the outrageous charge that most nice hotels add. I highly recommend this hotel.

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I am thoroughly satisfied with the hotel , the room and the quality of the stuff Although not that big an issue and although the food was very good at the Mayfair restaurant, I would have preferred a bigger variety in the menu and the beer selection Lastly even if I don't consider it among the hotels responsibilities towards the guest, for foreigners […] who don't really know London, a warning that the roads towards the hotel after the New Year's Eve celebrations would be closed would have been a thoughtful touch and would save quite a lot of trouble for quest who such as I were trying to return to the hotel. Overall a great hotel with excellent facilities and stuff Читати далі

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We have stayed in 5 star hotels and this is not one of them. It is a nice hotel in a great location but does not provide 5 star service at all. Actually, there isn't much service at all. At least 3 to 4 times during our 7 night stay we had to ask for extra towels because there weren't enough towels in our rooms. Our daily rate included breakfast and […] afternoon tea. Breakfast buffet was wonderfu, and is well worth the extra money. The afternoon tea was just okay, nothing wonderful to talk about at all. We are American and have stayed in London before at other hotels that provide much better service for less money. Most people that stay in 5 star hotels do so for the special service they provide for the money you pay. This is NOT one of them. Читати далі

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Absolutely lovely hotel. Wish we could have stayed longer. Great food and of course we know that since we had afternoon tea, dinner and breakfast . The room was great and had a beautiful bathroom with all you could wish for including robe and slippers. We will be back.

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The May Fair Hotel had excellent accomodations, service and location. The room size was good and the bathroom was well appointed with a free standing shower and a bath tub. The location was an easy walk for me to go to Hyde Park/WInter Wonderland, Harrod's, the V&A Museum, Picadilly Circus, etc. The hotel was next to a "staging street" for the New Year's […] Day parade, which was nice to see without having to fight the crowds along the parade route. My room was not noisy on New Year's Eve or New Year's Day. My only suggestion would be to make sure non-smoking rooms are in separate corridors from smoking rooms (or separated as much as possible), because on my last night there was a group of heavy smokers who checked into the room next to mine and the smoking was so bad around midnight that the hotel staff moved me to a different room. Читати далі

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I checked dozens of visitor's reviews before my departure, as I had found both extremely positive and negative comments at various web sites. I then decided to make special requests about my room the day before my arrival to avoid possible noise or tired facilities. Luckily enough it worked I believe, and I could check into my room even at 10:00 in […] spite of early arrival, and my room on the 7th floor was spacious enough and free from noises from the street. Judging from my experiences and reviews I checked, I assume that there are still some rooms before refurbishment, which may give very negative impressions to the guests. As long as you can successfully avoid them, the quality of service, room decorations, and its location deserve at least 4 stars rating. Читати далі

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Very disappointed - for a highly rated hotel that wasn't cheap, I have stayed in far batter and we had a deluxe room. It was clean enough etc but no plugs in bathroom and no mirror in bedroom. TV was very small and far from bed, alram clock was on far side of the room also so you couldn't see it during the night. The little things that you would expect […] from a hotel of this type were missing...... Читати далі

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The only drawback about the hotel is the room temperature, I had to keep the windown open to keep the room temperate not too warm since it was maintained centrally and not from the room itself.

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Outstanding service and brilliant hotel.

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Pleasant and courteous staff. Location is fantastic for Business or Leisure. Breakfast was great. All in all a wonderful experience

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Need I say more :)

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They turn the bar in the lobby into some Essex hot spot, where every night loud rude people congregate, don't expect a quite nights sleep. Our hair dryer was broken, and we waited 1 hour and 30 minutes for a new one. During this time I had walked down to reception TWICE! to ask where it was. On leaving the hotel, the smoking area is located, AT THE […] MAIN ENTRANCE, so once you have walked passed the crowd of smokers you get yourself to the front door, on leaving one of the door staff was handing cigarettes from his packet to a guest of the hotel. Hotel is dreadful! Disgusting! Smelly! Loud! Unhelpful! HONESTLY DO NOT STAY HERE IT IS GROSS! Читати далі

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We have stayed at the May Fair twice now and both times have absolutely loved our time there. The staff are friendly, courteous and go out of their way to accommodate you. The hotel is in a prime location...just a short walk down the street from the hustle and bustle of Piccadilly Circus. The rooms are large and the beds are amazingly comfortable. This […] hotel will always top our list for London travel! Читати далі

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We arrived on the Saturday at noon, was told there was no hot water - that both boilers were not working and the engineers are working on them and there will be hot water at 4pm. We were then told there would be hot water at 6pm and also 8pm nad then 10pm. We eventually got a hot shower on Sunday evening at 6pm. 2 days of having cold showers at The […] May Fair! The hotel room we booked was a superior king. The room and bathroom were smaller than we expected and the bed was squeezed in, no room to pass at one corner becuase there was a table and 2 chairs in the way. The lifts are extremly small inside and with 4 people, you will find that you are breathing in to avoid touching tummies with the person facing you. One lift out of the 3 available was out of service all weekend. Our "superior king" room was on the 8th floor too!! The restaurant in the hotel is very expensive for what you are actually recieving, would not recommend. There was more often than not no doorman out front - which one would expect at all times from this sort of hotel. Plus points about the hotel, hmm??? Let me think: the location is close to buckingham palace and regent st. The hot chocolates in the bar are nice - when you can get a seat in the bar! The hotel bar was always very busy. Читати далі

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Arrived early and was allowed to check in which was very much appreciated. Was also upgraded without asking as was partners 30th birthday treat. The room was stunning and far surpassed our expectations. The staff were always helpful and attentive. The Mayfair bar was extremely busy and were unable to drink there. However managed to easily get a table […] in the restaurant / bar. Again staff were lovely and friendly. I really cannot fault the hotel and will definitely recommend it to anyone and we will certainly stay again Читати далі

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excellent,very friendly hotel ,excellent location,prompt service.

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This is my second visit to the Mayfair this yesr. It is the perfect London Hotel.

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Our stay is always good at the May Fair. However the restaurant was not as expected. The food was bland and the next morning the breakfast was not very good

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Very nice,

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The hotel was fantastic and has a lovely bar which was always buzzing! The only thing that prevents me from giving it a 5/5 overall, is a couple of things in the room. There was something wrong with the shower seal and a pool of water being created on the bathroom floor, and a drawer, which contained the hairdryer, was stuck, so made accessing the hairdryer […] difficult. Very minor, and perhaps my expectations were too high, but for a 5* I would have expected it to be faultless. Still overall a good experience. Читати далі

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Room's weren't great.

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Sleek and chic base for seeing the sites or kicking back.

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I can run down the list of positive comments about this hotel: perfect Mayfair location, large modern detailed room, helpful staff, excellent breakfast (a feast), and a tastefully decorated lobby. I can suggest staying at this hotel without reservation.

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Beautiful hotel in a nice area. Wonderfully helpful and friendly staff. My only complaint does not have to do with the hotel directly, but I was surprised by the panhandlers on the corner very near the hotel that we had to deal with on the way back to the hotel every evening. For the type of hotel and the nice area we did not expect to be accosted in […] such a manner upon returning from dinner each night. These men were rough and pushy and did not take no for an answer - it was frightening and considering we did not encounter this anywhere else on our travels I thought it was worth mentioning in the hopes that the hotel might address the issue for the safety of its clientele. Читати далі

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No wifi in the room for 4 days! There was a huge stain on the carpet of the room. It was old and the carpet was never changed. The bottle of soap in the shower was broken. We place it in evidence. No replacement for 2 days. When we signaled all that at the check out, the girl just moved the shoulder saying : "It is not in our standards". I travel a […] lot, and I need and ready to pay for the best, but that, I never suffered it, even in a 3 stars hotel. Читати далі

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Actually the first time that I have stayed here (or frankly knew it was there). Great location and overall fantastic atmosphere. Rooms are cool and the staff very welcoming. Previous reviews focused on the noise in the corridor but cant say that this was an issue - would definitely stay there again.

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