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0800 504 601 б езкоштовно зі стаціонарного телефону"ПН-ПТ 10:00–19:00. Ви зможете вибрати між англійською та російською (на жаль, українська наразі недоступна).
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
**Ці вигоди можуть бути доступні лише в певних номерах або апартаментах. Також за деякі з них може стягуватися додаткова плата.
За додаткову плату доступний сніданок, який подається від 6:30 до 11:00.
Gardens Restaurant – цей ресторан пропонує сніданок, обід і вечерю. Пропонується дитяче меню.
Station House Restaurant – цей ресторані пропонує тільки вечерю. Ресторан не працює в такі дні: неділя та понеділок.
Victorian Lounge – цей лобі-бар пропонує закуски та напої.
Пропонується обслуговування номерів (за розкладом).
На території є критий басейн, відкритий басейн (сезонний) та спа-ванни. З-поміж інших можливостей для відпочинку — фітнес-центр.
Наведені нижче види відпочинку доступні в самому готелі або поруч; деякі з них платні.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
"Great getaway"
We loved staying in a train! Will definitely stay again.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Overall, excellent hotel. The beds were a tad hard for me and my wife, other than that, would stay again.Дійсний відгук від користувача Hotels.com
"poor management and maintenance"
The first room assigned,5003, had not been cleaned it beds changed from previous guest. After a few minutes the security guard brought new keysto room 5009. Partly used bar of soap and used shampoo bottle was in the tub area. The iron had been left out on a table. We were so exhausted and had a sleeping baby that we did not ask for a room change. I […] complained at the front desk the next morning without satisfaction. The name on the maids card left in the room was Elaine. Читати даліДійсний відгук від користувача Hotels.com
"Wonderful location and fun for the kids"
This hotel is very convenient to most of the Chattanooga tourist sights. We staying in a train car which was amazing for the kids. They loved the room! The beds were not very comfortable and my son complained a lot about his trundle bed, and his back hurt the next day. But, i think the experience was worth the uncomfortable bed. Truly a unique and fun […] place! Читати даліДійсний відгук від користувача Hotels.com
"Premium Rooms are great, Basic Rooms are not"
I had originally booked a basic room for around $140 (after taxes). This room was pretty crummy and the building felt pretty run down. I upgraded to a train car suite for an extra $40 and that room was great. Really cool. Surprisingly quiet and very comfortable. The premium room is a great value relative to the basic room.Дійсний відгук від користувача Hotels.com
We went to the Chattanooga Choo Choo to stay a couple of nights for my daughter who was attending UTC. When we arrived to the front desk they told us we were upgraded to a train car. We thought this may be better so went with it only to find out the train car was small and the air did not work properly. We then asked to be down-graded to a regular room […] only to find out it was moldy and musty in the room. The carpet was damp and it smelled awful. I only stayed one night out of the two and ended up having to leave and stay some where else the following night. The hotel is outdated and OLD! The Choo Choo is historical but should have spent money on an upgraded facility instead of adding on to Hotel #2 and #3! Читати даліДійсний відгук від користувача Hotels.com
"Train Car Rooms are Comfy and Novel But Pricey"
Staying at this hotel was perfect for us as we were attending a concert at the Track 29 venue on the same campus. We had a great pre-show dinner at The Terminal across the street. We paid extra to stay in a "train car" room - and the added cost is obviously only for the novelty of saying you have slept in a train car at the Chattanooga Choo Choo. Nothing […] to complain about - it was clean and spacious and the bed was actually very comfortable. It was just fine for crashing after a night of music. I would have no problem staying here again, but thought the room was over priced for what it was. Читати даліДійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Loved it!"
We were completely impressed by the staff and the ease of check-in. We opted to upgrade to a Railcar and it was totally worth it! We will stay there again....without a doubt!Дійсний відгук від користувача Hotels.com
"Choo choo rating"
Building 3 is the best. My room was large and comfortable. Unique property, remember it is an old train yard! Families with little ones seemed most happy. There are 3 pools, one indoors. The terminal brew house next door is great! Don't miss it!Дійсний відгук від користувача Hotels.com
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Відповідь від Chattanooga Choo Choo Thank you for your 4 star review. All the Best, Jim Bambrey GM
"Weekend at the Choo Choo"
Gardens and Train area very well kept and nice to view . Nice indoor pool. We stayed in Hotel 1 and it is in need of updating !!! The hallways and carpet around pool area on 2nd floor need work . Free City bus stop right at the front entrance of Hotel was a plus . We enjoyed our stay !Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo I’m glad you enjoyed your stay.. Please come back again. All the Best Jim Bambrey GM
"a very surprising hotel near all sights"
surrounding neighborhood was not the greatest. when doors opened to hotel we were quite surprised. it was just beautiful & enjoyable. the main lobby was huge with the restaurant through another set of doors. the menu had alot of choices & the buffet, when available, both for breakfast & dinner was great. my only downfall was that i am use to having […] rooms right off of lobby and these rooms (which were clean & overlooking pool) were in another building. there was a trolley service available which took you back & forth. alot of stores to browse in & trains to look at. would stay again!!! Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Your 5 stars means a lot to us. I am pleased that you had a great experience. Thanks for the great comments about the hotel! Thanks for your impressions; it enables me to let the public know about the complex. As for the Southside of downtown (our area), has undergone a revitalization with restaurants (3), retail and housing ($300,000+ condo’s) in the last couple of years. There are 2 buildings across the street that have been purchased and will be developed in the future. There have been millions of dollars invested in our area and we are very proud of it. All the Best, Jim Bambrey GM
Everything great accept the bed bad night sleep hard mattressДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thanks for your 4 Star review!! I am sorry we did not meet your expectations on bedding. We rotate and change bedding on a regular basis. I hope you return for another visit. All the Best, Jim Bambrey GM
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"An aging film star"
Like the aging star, it's best seen from a distance. Close ups are a disappointment. Tip for hotel operators: it takes more to make a room non-smoking than just hiding the ashtrays.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo The ownership has reinvested millions of dollars in the hotel. I have been here for 11 years, and we have renovated every guest room (363) at this hotel. Three and a half years ago, we finished a 1 million dollar plus renovation to our guest rooms and corridors in Building 3 to brand standards. It is requested regularly by thousands of guests because of the oversized rooms, balcony or patio for each room. We just finished finish another million dollar renovation to Building 2. In addition our capital plan, we spend $850,000 dollars annually on maintenance and landscaping. Our hotel is 100 % smoke free. There are no ashtrays. All the Best, Jim Bambrey GM
Enjoyed our stay but Chattanooga was very disappointing. Lovely staff and great setting.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Your 4 stars means a lot to us. I am pleased that the you had a great experience. All the Best, Jim Bambrey GM
"Historical Choo Choo Hotel"
When we got off the interstate, we were a bit taken back by the area it is in but once you are parked and in the hotel complex, you are in your own little train village and we forgot all about the area. I would say it could use some updating as far as the rooms and the buildings for rooms but it is "historical". The indoor pool was nice, one night its […] was super heated and comfortable the next day it was not heated at all though. We stayed in a room one night and then a train car. Kids loved the train car and it was a unique experience. Everything seemed clean, everything is just old. We will probably revisit again one day. Food was fair in all restaurants we tried. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thank you for your kind comments. We love to hear such comments about a unique experience. We take great pride in our Historic property. Come back again soon! All the Best, Jim Bambrey GM
The beds are very firm, not arthritis friendly. Breakfast is really expensive, with no discount for hotel guests. Other than that, the personnel are very nice, and the location is great. Chattanooga's downtown is a great deal of fun and the Choo-Choo is part of it.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thank you for your 4 star review. Thanks for your comments about the staff! All the Best, Jim Bambrey GM
"Great city. Very impressive."
Stayed in a train car. Windows were dirty and blinds were dusty. However, the bed was quite comfortable and so were the pillows. The sheets and the towels were white and clean smelling. The bathroom could use a few hooks and a bench to put things on. The idea is unique, but it needs updating. We ordered breakfast off the menu which was very good. Kudos […] to Dave who helped us with our luggage checking in and checking out. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thanks Your kind review and for your comments about the staff and the ambiance I am pleased that the you had a nice experience. All the Best, Jim Bambrey GM
It was alright, nicely located, and some local attractions but there was a wash cloth left in the shower though from the previous guest.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thank you for your 4 Star review. All the Best, Jim Bambrey GM
Great location with free shuttle to down town attractions the run directly from the hotel all day long. Very convenient! I stayed in one of the train rooms. The room was a little musky smelling, but very spacious and comfortable. Cute hotel with a lot of History. Grounds at the center of the hotel were very relaxing. A lot of maintenance work through […] the buildings in the hotel going on at this time, made it feel run down. Hopefully when the work is complete the hotel will be back to its grandeur. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thank you for your great review. Thanks for your comments about the history! With 24 acres to care for, we are constantly working on projects. We spend over $870,000 on Maintenance and landscaping yearly. All the Best, Jim Bambrey GM
"A Little Run Down but So Unique And Fun!"
This was our second visit to the Choo-Choo. It is a great experience and unlike any other hotel... anywhere. It's got charm galore and from what I observed, they are currently struggling to improve the maintenance issues. Still, it has to cost a mint to keep up the huge terminal building - all the rail cars and other buildings. It was super busy while […] we were there and our room was a bit worse for wear, but it was comfortable and the staff were all very friendly. The free shuttle to all points downtown was right there - so we saved a fortune in gas/parking. I would advise any visitor to Chattanooga who isn't hung up on appearances to indulge in the unique experience of a one-of-a-kind stay at the Chattanooga Choo Choo! Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thank you for your 4 Star reviews and your repeat business. It’s always good to hear about a great overnight stay. Thanks for your comments about the staff. It takes about $870,000 yearly to keep or 24 acre complex in great fashion. Thanks for your impressions. All the Best, Jim Bambrey GM
"April 2013"
The staff was excellent. Our 1st room did not have a couch or cushioned chairs, only a glass top outdoor table and metal chairs that were Very Uncomfortable and Heavy. There was a large area where there should have been chairs or a couch and also missing the desk and desk chair. Someone must have borrowed everything. Eventually the guys were able to […] find a couch to being in for us to sit on. Had breakfast in the hotel and the table was dirty... and crumbs on all the seats. I dusted off the crumbs and wiped the table down where they missed. Food and service were good; but we did not eat at the Hotel the rest of our stay. We ended up changing rooms the next day and the new room was not very clean... bathroom floor was dirty so when it got wet it made grayish streaks. The toilet was not scrubbed inside. Dirt on the outside of the tub. However, everything else was ok. The hotel is overpriced for the conditions of the rooms and the location is directly across from a vacant building. The transportation trolley was excellent with lots of stops and free... the downtown area is about 1 mile so it is within walking distance, but as you are walking, you will see the area/s you should stay away from. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thanks for your review and your comments about the staff. There is no excuse for cleanliness issues. I would be happy to speak with you about your visit. I have reviewed your comments with the respective Department Heads, so that they can take corrective action. We take your comments very seriously and it is our opportunity to improve our product and service. All the Best, Jim Bambrey GM
my only complaint was that the room did not have a comfortable chair to sit in. The only chairs were 2 chairs with metal backs and a cushion seat. They were like patio furniture. Having a bad back and needing a comfortable chair was my only problem.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thanks for your 4 star review. I am sorry about the comfort of your chair. Hope to see you again. All the Best Jim Bambrey GM
"dated but that's kinda the point"
all of the staff were great. the ambiance of the hotel is the fun part. it is rated as a 4-star hotel, and there may be some rooms that are, but i dont think they all are. we very much enjoyed our stay and we walked every inch of the place. it would be smart to review the layout of the hotel before you go because if you stay in Bldg 3, it's a long walk […] to the restuarant or the indoor pool in Bldg 1. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Your 4 star rating means a lot to us. Thanks for your comments about the staff and the ambiance I am pleased that the you had a nice experience. Remember, we have golf carts to move people around the complex. All the Best, Jim Bambrey GM
"poorly maintained"
This place suffers from deferred maintenance. It appears that the owners are taking everything this facility takes in and have been putting little or nothing back for years. I would suspect they will be out of business within 10 years.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo I take exception with your comments. I have been here for 11 years, and we have renovated every guest room (363) at this hotel, in addition to all the public areas. 3 1/2 years ago, we finished a 1 million dollar plus renovation to our guest rooms and corridors in Building 3 to brand standards. It is requested regularly by thousands of guests because of the oversized rooms, balcony or patio for each room. We just finished another million dollar renovation to Building 2. In addition our capital plan, we spend $870,000 dollars annually on maintenance and landscaping. Beauty is in the eye of the beholder. All the Best, Jim Bambrey GM
Over all it was a good stay.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo Thanks for the 4 star rating! We love to see that. Come back again soon. All the Best, Jim Bambrey GM
Completely disappointed. Low quality facility, not worth the price. Bed was uncomfortable, bathroom was extremely small. Wouldn't recommend.Дійсний відгук від користувача Hotels.com
Відповідь від Chattanooga Choo Choo I am sorry to hear of your disappointment with our hotel. It is concerning to hear that our rooms didn’t measure up. We work hard to maintain our property. We just had a very successful inspection with a major 3rd party sites (score of 87) All the Best, Jim Bambrey GM
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Відповідь від Chattanooga Choo Choo Thanks for the 5 star rating! We love to see that. Come back again soon. All the Best, Jim Bambrey GM
"ok stay but don't plan to return"
My experience at this hotel was less than average. Nothing impressive. Nothing to draw me back. Room was spacious but could use updating. Toliet was dirty when we arrived so that immediately turned me off. Bed skirts on bed looked dingy. A cheap sheet type covering was provided for a blanket which was not impressive. This hotel was pet friendly and […] we brought our dog so that was perfect. Great location close to downtown but not at all worth the price unfortunately. Читати даліДійсний відгук від користувача Hotels.com
"Historical site"
It was great view and conveniently placed for local colorДійсний відгук від користувача Hotels.com
I don't normally even fill these out but felt I needed to this time. Rooms where big but did not seem very kept up. The food at the main dinning was not fresh at all. We ordered a salad that cost $11 and got lettuce that look like it came from a bag with some sliced meet on it. Expected a fresher salad for the price. Waitress was very nice and a good […] server. She has nothing to do with the quality of the food. We gave it a second chance the next morning at the breakfast buffet. Food was better but service was horrible. Had to get up and find a server just to get a refill. The hostess served our table more then our waitress. Читати даліДійсний відгук від користувача Hotels.com
"Exelente!"
I am commung back! Best hotel in chattannoogaДійсний відгук від користувача Hotels.com
"Easy access to free trolley"
Older hotel and room but overall was clean and comfortable.Дійсний відгук від користувача Hotels.com
"convenient"
the indoor pol was very murky. wouldn't swim in itДійсний відгук від користувача Hotels.com
"Adequate"
The hotel was an average experience and the toilet flapper did not work and even after I told the front desk, there was no follow-up communication and it was not resolved before I left. The lobby was nice; the train accommodations were nice; shops were too touristy; the motel/hotel areas did not seem to fit the "historical places" designation. If I […] did it again, I would stay in the trains or another hotel near the art area, which offered more options. Читати даліДійсний відгук від користувача Hotels.com
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"Great experience!"
We went to Chattanooga with our bicycles to ride on the recreational trails, especially the Riverwalk. The Choo Choo promised us we could leave our bikes on the car, that security was high. They delivered! We constantly saw security guards in our corridor and on the grounds. In Hotel 3, we could easily wheel our bikes down the wide hallways and take […] them up to our room on the long-length service elevator. The shower was great, toilet completely functional, and room clean and spacious. The waterfall makes a soothing background sound. Temperature easily controlled, if a little noisy - but easy to ignore. The grounds are fascinating, and biking around the area was great. Topnotch customer service! Читати даліДійсний відгук від користувача Hotels.com
"Great location for getting around downtown"
It was great. Loved the covered hot tub! Only drawback was room wasn't ready at 4:00 after a 6 hr drive. Had to wait 10 min or so to get keys.Дійсний відгук від користувача Hotels.com
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"Nice experience but..."
Interesting and unique architecture. Unjustified fees for parking. Breakfast should be complimentary given the amount of money we spent on the room.Дійсний відгук від користувача Expedia
"Hotel is not all that beautiful. Buyer beware!!!"
The hotel is not what I expected from a three star hotel. The beds are hard. Furniture is old fashioned. The bathroom shows some wear although it is clean. The carpet has some spots and I think it needs to be replaced.Дійсний відгук від користувача Expedia
"Perfect hotel for railroad and Civil War buff!"
My 24 yr old son and I had a great stay. We're both railroad and Civil War buffs and this was the perfect place to stay. Upon check-in, we upgraded to a sleeper car for only $40 more. I gave my son the queen bed and I took the trundle bed, which was comfortable enough. Sleeper car was nicely appointed. Model railroad exhibit was fantastic- one of the […] largest I've ever seen, comparable to the one at Chicago's Museum of Science and Industry. Breakfast at the main restaurant was very good. The hotel is a bit dated so don't come expecting the Four Seasons. Location was excellent, just off Route 24 and just 6-7 blocks away from the restaurant/entertainment district. Читати даліДійсний відгук від користувача Hotels.com
The hotel was beautiful. Food service was horrible!Дійсний відгук від користувача Hotels.com
"Hotel o.k. but nothing special"
1) Apart from Rachel who served us in The Garden Restaurant all the other staff were poor.\they were slow in serving breakfast which was cold when it arrived.Rachel was excellent. 2) On returning from a Monday night out at 9.00 p.m. there was nowhere to have a coffee,so we had to go next door to the Brew House. 3) On three days out of seven we stayed […] here the room cleaners did not come until 5.00 p.m.This was a problem as we had returned from our day out and not prepared to leave so we took the towels etc and tieded up ourselves.. Читати даліДійсний відгук від користувача Expedia
"Some updating in the rooms wouldn't hurt."
For the money, it could have been updated more. I didn't mind the price considering it was extremely close to UTChatt which was where I needed to be. Also, the guard at the entrance to the parking lot was comforting to a woman traveling alone.Дійсний відгук від користувача Hotels.com
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