For every 10 nights, get 1 free*!
The 880-acre Turtle Bay hotel in Oahu, Hawaii, projects an authoritative presence along north Oahu's secluded shoreline on the lands of Kuilima. Guests who arrive via Honolulu International Airport will drive 38 miles (61 kilometers) to the hotel. Famous landmarks include Sunset Beach, Banzai Pipeline and Waimea Falls Park, all of which lie within 5 miles (8 kilometers) of the resort. The Polynesian Cultural Center, North Shore Marketplace and Dole Plantation are situated within a 15 mile (24 kilometers) radius of the hotel. 2 championship golf courses, 10 tennis courts, horseback riding, hiking and mountain bike trails, and a surfing school are among the many outdoor adventures that await guests. Sheltered by Kuilima Cove, snorkelers and swimmers can investigate the coral reef's brilliantly-hued marine life. Turtle Bay flanks the west side of the resort and hosts surfing tournaments. Beach towels and umbrellas are available.
This property features a luminous flagstone lobby that oversees Kahuku Point, Oahu's northernmost tip. The Spa Luana, a full service spa located in the resort's lobby area, offers massage, body, skin, and hair treatments. This resort's bi-level pool complex features a palm-fringed pool, 2 spa tubs, a children's pool, and a 79-foot water slide. The landscaped veranda features ocean liner style lounge chairs where guests can gaze over vast reaches of the Pacific. Business services include complimentary newspapers in the lobby, 24-hour business center, 14 meeting and conference rooms, exhibit space, and technology support staff.
Amenities also include high-speed Internet access and the level below the lobby yields shops and stores. The Sunset Room is where vacationers congregate to experience the resort's lavish Sunday brunch. Accessible parking and guestrooms are available. This is a smoke-free property.
The Turtle Bay hotel features 375 guestrooms, 26 suites, 42 beach cottages and luxury ocean villas in 3 7-story wings. Accommodations feature views of the ocean and resort, island-style furniture, marble vanities and soft, and white duvets adorn pillowtop mattresses. Amenities include wireless Internet access, multi-line telephones with data ports, refrigerators, and coffeemakers.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Turtle Bay offers many unique treatments using indigenous Hawaiian knowledge and ingredients, like Ko-ko-a‘o Shiatsu, Lomilomi, Wa-wae foot reflexology, pineapple pedicures, hot stone therapy, mineral facials, and a Ti-Leaf body wraps.
Spa Luana will customize a program for every guest, including in-room treatments, or massages in a private outdoor cabana. A well-equipped fitness center offers personal training, private yoga lessons, and fitness classes. Miles of oceanside trails are available for jogging.
Spa services are located in an oceanfront location within the hotel, and include body, skin and facial treatments using traditional Hawaiian techniques and ingredients. Packages are available for couples or individuals. Wedding services are also offered, including make-up and hair design.
This North Shore resort includes five miles of beach and 12 miles of oceanfront hiking trails. A pool complex houses two outdoor spa tubs and three pools: a 70-foot main pool, a children's pool, and a pool with waterfall and 80-foot slide. Children between the ages of 5-12 will be kept entertained for hours at the Keiki Turtle Club. A fitness center provides cardio equipment, personal training, and exercise classes such as yoga (surcharges).
Two 18-hole championship golf courses are on site: one designed by Arnold Palmer, the other by George Fazio. A tennis center features eight Plexipave courts, clinics, and private instruction (surcharges). The first hour of court time is included in a daily resort fee.
Other on-site activities include horseback riding, surfing instruction, paddle boarding, and helicopter tours. In addition to the surfing opportunities at the resort beaches, the world-famous Banzai Pipeline and Sunset Beach are within four miles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Life in the North Shore revolves around the outdoors. The terrain offers superb hiking, and the ocean provides magnificent surfing for professionals. In winter, waves can crest greater than 20 feet. Surfing spots include the Banzai Pipeline, Sunset Beach, and Waimea Bay. Movie and TV crews use the North Shore as a backdrop for filming. Notably, the popular TV drama Lost was shot on location here.see all hotels in Kahuku
Exclusive resort made the Hawaiian experience special. If there was one drawback it was that all restaurants were slightly pricey as there was little alternative to eat outwith the resort.Genuine Expedia guest review
Response by Turtle Bay Aloha, We’re glad you enjoyed our beautiful location. Mahalo for the perfect rating on Expedia and we hope to have the honor of a return visit in the near future.
We arrived at Turtle Bay Resort after a week and a half on Maui and Lanai and were rather disappointed with what we found. The hotel was clean, had a nice pool and fantastic views, however from the moment we arrived we felt like they were trying to take more and more money from us. The hotel is difficult to get to if you don’t have a car (which we didn’t […] as we planned to stay in Waikiki later in the week where parking is limited and expensive). The shuttle service was around $150 for two people one way and taxis were around $100-120 each way. The rooms could have used some modernising and the ladies bathroom by the pool had a large hole in the wall where it looked like a sink had been removed. We had stayed at the Four Seasons earlier that holiday, the price was not much more expensive and the service was 100 times better. We also didn’t have to pay a $25 resort fee. Read moreGenuine Hotels.com guest review
Fantastic location with stunning views. Service in the hotel was a little slow. The restaurants in the hotel were of average quality and quite expensive and because of the remote location and poor local choice one was obliged to use the hotel restaurants. They also have no rooms for smokers. The golf course attached to the hotel were excellent particularly […] the Palmer course. Read moreGenuine Expedia guest review
"Dissappointing for the Money"
Unbelievable location for the hotel but so let down by the standard of the rooms. Views were excellent but rooms need a complete renovation to bring them up to a required standard. Reminded me of an 80s B&B room. Very disappointed. Will not stay here again.Genuine Expedia guest review
"The only hotel in town"
This hotel is expensive - but it can afford to be, as it seems to be the ONLY place for visitors to stay on the whole of Oahu's North Shore. It's a lovely spot of luxury though in an otherwise hicksville kind of place, and we loved it for both those reasons. Big bed, 2 sinks, sea view, cozy duvet, lovely toiletries, free WIFI in room - but a steep $25 […] daily resort fee on top of booking price ( it includes parking - all hotels seem to charge at least $10ish a day for this). Front desk very efficient; convenience store in the basement. We didn't eat in any of the many restaurants at the establishment ( including 1 on the hotel beach) but had 1 overpriced, not great cocktail at the Hang Ten bar by the extensive pool/hot tub area, where it was nice to sit and watch the surfers though. The nearby beach offers OK snorkelling, as does Shark Cove - this place is no good for kids though as it has a very rocky entry. For turtles you need to go to Laniakea Beach from noon onwards - they come out on to the beach and say hi. This is not signposted - look for lots of cars parked on the side of the road on the left as you drive from the resort towards Haleiwa about 15 mins from Turtle Bay hotel. Haleiwa is the nearest town a 20-minute drive from the hotel - but what a drive - stop off at Ehukai Beach Park and Waimea Beach on the way to watch the waves if its winter. Good eats in Haleiwa - Jameson's, a little Thai on left as you enter town & Cafe Haleiwa. Great smoothie from Lanikai juice. Teddy's Bakery on the road back to Turtle Bay Hotel also fun, but the best food recommendation is Giovanni's Shrimp Truck - turn left out of the resort & its on the left in about 5 mins. Super-fat, super-garlicy shrimps n rice like you've never had before, washed down with a pina colada smoothie or real coconut juice. It's quite unbelievable this place - just beach after beach, no sign posts, street food on the roadside, chilled, chilled vibe - is only 50 minutes drive from the designer shops and Read moreGenuine Hotels.com guest review
Rooms are clean and comfortable, food and drink not as expensive as we anticipated it would be. Staff friendly and helpful. We ate at a few of the restaurants and the food is very good, room had partial ocean view and good view of the complex. Coffee counter is exceptional value and is open at 6am every morningGenuine Expedia guest review
We had a brilliant four nights here as part of our honeymoon. Our room, though not fancy, was clean and spacious, and the pool area was great. The staff were really nice too and went out of their way to make our trip feel extra special. The North Shore area is unspoilt and simply stunning - we didn't find loads else to do near the hotel, so it's not […] one for party animals, but if you're looking for a relaxing or romantic break it's ideal. We ate at most of the hotel's restaurants and I would particularly recommend Ola (where we had dinner on the sand) and 21 Degrees North. All in all, a lovely hotel. Read moreGenuine Hotels.com guest review
"A dream view when you open your hotel room"
The best views you will ever see in your life , the waves are so pure and clean and there are always many surfers riding the waves. The Palmer golf course is excellent, the fazio only average but the best restaurant on the resort is at the golf club where the Lei Leis restaurant serves food all day and runs a great bar.For groceries there is a Foodland […] only 5 miles south of the resort. Read moreGenuine Expedia guest review
"10 days on the North Shore"
I had visited Waikiki before but wanted to come and see the big winter waves on the North shore. I booked my trip around the Billabong Pipe Masters Competition down at Ehukai Beach Park. I decided to choose the Turtle Bay Resort to stay at because of its location and its choice of restaurants and I was not disappointed. A short trip on "The Bus" which […] stops right in the resort got me to where I wanted to go. The restaurants were first class, in particular 21 Degrees North and Ola. 21 Degrees North was a more serene atmosphere, whereas Ola was more lively, but both had excellent menus. Lei Lei's I used for breakfast and afternoon cocktails, again excellent service. Down at the pool level is Lamont's for your everyday needs/supplies and beer ! The housekeeping ladies kept my room thoroughly clean throughout my 10 day stay. Funds permitting, I would go again at the drop of a hat! -A big Mahalo to all the Turtle Bay Resort Team ! Read moreGenuine Expedia guest review
"Great hotel awful reception"
We really liked the hotel and the location. Unfortunately when we got there they ran out of rooms so they would not acknowledge the reservation through hotel.com. The person at the concierge suggested impolitely that we change hotel....The manager took care of us but the room we got was not the one we asked for and did not have a balcony The food was […] good particularly at the Olas restaurant on the ebach Read moreGenuine Hotels.com guest review
"Perfect for North Shore"
This hotel is very nice. the only downside was the construction. We had an ocean view and watched the sunset. We chose this location to get away from Honolulu and to enjoy the activities in North shore.Genuine Hotels.com guest review
"Great Resort on Oahu's North Shore"
Plenty of activities to choose from on site, and very convenient to many great beaches on the North Shore, with short drive to Waimea and Haleiwa Town.Genuine Hotels.com guest review
"Turtle Bay is delightful part of the North Shore"
Our stay in the King Cottage was very relaxing and having the ocean at our door was why we selected the Cottages. The price was worth it. The staff could not have been more friendly and always offering to help. Turtle Bay was excellent for safe and interesting snorkelling. in our view this is the only place to stay when wanting a few days on the North […] Shore. Had a delicious dinner at as well Ole Beach Restaurant with excellent service. Highly recommend it. Read moreGenuine Hotels.com guest review
"Always Makes for a Great Getaway"
Long my favorite place to stay on Oahu, Turtle Bay came through, yet again. The North Shore of Oahu is breathtakingly beautiful, peaceful, and definitely gives feeling of being "away from it all." Accommodations are excellent in every way, the fine dining restaurant is top notch. What else is there?Genuine Hotels.com guest review
Turtle Bay is an awesome resort if you are looking for a laid back Hawaiian getaway. Beach and resort were great and it gets you away from hustle and bustle of Waikiki/Honolulu, which is 30-40 mins away. Resort fee includes parking, fitness center and other activities, coffee, and internet (wi-fi) which was really nice. My girlfriend and I stayed for […] 5 nights and loved it. If/when we come back, we will surely stay at Turtle Bay. Read moreGenuine Hotels.com guest review
Response by Turtle Bay Aloha, We’re thrilled you had a wonderful stay with us at Turtle Bay and that you made great memories exploring the north shore. We would be honored to serve you again someday. Mahalo.
Hotel refurbishment almost complete but did not interfere with our stay. Felt as though we could have been staying on an island resort.Genuine Hotels.com guest review
great ! hope gave you us some discount next time.hahah! because we did went 2012 and 2013, we may plan go again next year!:)Genuine Hotels.com guest review
Response by Turtle Bay Mahalo! We look forward to your next visit!
"We will go back."
We loved Turtle Bay. Very nice to be on the quiet North Shore. The resort was great and a beautiful location. Our only suggestion is that the hotel is missing out on not leveraging the possibilities for the walking/jogging/bike paths along the ocean throughout the property.Genuine Hotels.com guest review
Response by Turtle Bay Aloha, We’re thrilled you loved Turtle Bay. We appreciate your advice concerning our trails and will use your review to improve. Mahalo and we hope to serve you again the future.
"Clean, friendly and great location."
Great location away from the city. Friendly staff and really nice rooms.Genuine Hotels.com guest review
Response by Turtle Bay Mahalo! We would be honored to serve you again someday!
"Happiest place in the country"
The resort is old and in need of an update, but the Location, people and the service made it a wonderful stay. Can't beat the North Shore and TB is the only large resort close. I would suggest that you stay in the hotel instead of a the ocean side cottages. It's great to wake up on the beach, but the porch kind of smelled like a litter box. The stray […] cats are part of Hawaii and don't bother me, but they need to do something to keep them from using the cottage bushes as their bathroom. Read moreGenuine Hotels.com guest review
This is a great hotel. However, I have a big problem with Hawaiian resorts that charge a resort fee when the amenities are lame. 1) The fitness center was closed during our stay 2) there was construction going on everywhere. The food is a bit pricey at this hotel for the quality and the waiter in the surfer bar was so rude and thought he was so hot […] and better than the guests. Also, I didn't like how hotel staff and their buddies hung around the pool area -- or how other people from outside the resort did the same. Otherwise, a nice hotel, and good service, but I wouldn't stay here again. The north shore is beautiful, but I would say has to compete with Kauai, Maui, and the Big Island (which would be better destinations in whole over the north shore). Read moreGenuine Hotels.com guest review
"Too much construction"
The hotel WILL BE beautiful, but they should let you know of all the construction before booking. The gym was closed part of the time. Constant drilling and machines on the room. And too long to wait on line to have breakfast in the mornings. The pool LOOKS ugly with all the work being done and too noisy to properly relax. I would seriously not recommend […] this until all the work is done. And that's just too bad for a very nice hotel. Beautiful sunsets though... Read moreGenuine Hotels.com guest review
Response by Turtle Bay Aloha, We are sorry our current green roof project put a damper on your stay at Turtle Bay. We appreciate your honesty and optimism for how Turtle Bay will be once all of our renovations are complete, which is scheduled for early 2014. We invite you to visit us again once all construction is finished so you can experience the exciting new era at Turtle Bay! Mahalo.
Great place and most unique in Oahu! Loved the North Shore and seeing the Turtles!!Genuine Hotels.com guest review
Response by Turtle Bay Aloha, We're thrilled you enjoyed seeing the Turtles at Turtle Bay Resort. We would be honored to serve you again the future. Mahalo!
"Wind down at Turtle Bay"
This is our second trip to Turtle Bay and we knew that we needed to have a great place to unwind from work and this was it. We were upgraded to a higher floor and once again the Ocean front rooms did not disappoint. The upgrade has been a wonderful refresh without compromising on space and the bathrooms are so modern and light, they were a great improvement. […] The only downside was the food at the main restaurant which could be updated with more fresh produce. Our 3 nights were very relaxing and we highly recommend it. Read moreGenuine Hotels.com guest review
see water sleep well with waves noise.....................................thank youGenuine Expedia guest review
Response by Turtle Bay Mahalo!
"Six days of paradise"
Most relaxing beautiful resort we have ever stayed at. Family friendly, lots of pools,ocean,sunrise, sunset and tons of activities.Genuine Expedia guest review
Response by Turtle Bay Aloha, We are honored to be considered the most beautiful resort you ever stayed at! It was a pleasure having you stay with us for six days and we are thrilled you had a memorable visit enjoying our pools, beaches and activities. We hope to have the honor of a return visit someday. Mahalo.
We absolutely love Turtle Bay. Beautiful location with the best view. Very peaceful and relaxing. Exceptional customer service especially front desk and concierge. Excellent food with attentive service. Newly renovated rooms with all the conveniences. This is a gem on O'ahu.Genuine Hotels.com guest review
Response by Turtle Bay Aloha, Thank you for staying with us on the Fabled North Shore! We're glad our beautiful location and friendly staff made your stay with us memorable! We hope to have the honor of a return visit someday! Mahalo.
"North Shore Get-a-way :)"
My boyfriend and me wanted to visit Pearl Harbor for his birthday but we did not want to stay in a hotel so close to the city so we stayed in the north shore at Turtle Bay. The hotel is under construction/remodel, however we could hardly tell because they were very quite. The Hotel is very clean and beautiful and the staff are super friendly and nice. […] It makes a world of a difference when they greet you every morning with an Aloha. It was one of the most relaxing vacations we have had. The only downfall was not the hotel but the beaches, lots of coral everywhere. We came home with lots of battle wounds, but it was worth it! So be prepared and bring your water shoes. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, It brings a smile to our faces to read our “aloha” brightened your days while you stayed with us. Mahalo for the perfect rating on Expedia. We hope you chose to give us the honor of a return visit someday.
The Turtle Bay resort met all of the expectations for our trip. From the moment we arrived to the minute of departure. Reading the reviews about the cost of on-site food from previous guests helped us be prepared for that. The food we did purchase there was excellent in every way. Their dining locations are beyond compare. Aloha and Mahalo.Genuine Hotels.com guest review
Response by Turtle Bay Aloha, We’re thrilled Turtle Bay met all of your expectations and that you enjoyed our restaurants. Mahalo for the perfect rating on Hotels.com and we hope to have the honor of a return visit someday.
Very nice renovated/updated rooms. The location is also a plus because it is in an area where there are fewer tourists and the views from every room are spectacular.Genuine Expedia guest review
Response by Turtle Bay Aloha, We are happy to hear you enjoyed our new renovated rooms, locations and spectacular views. We hope to have the honor of return visit someday. Mahalo.
"Great location and awesome resort. Food is pricey."
Turtle Bay is awesome. I would go back. Beautiful grounds and surrounding area.Genuine Expedia guest review
Response by Turtle Bay Aloha, Mahalo for the perfect rating on Expedia. We’re glad you had an awesome stay exploring our beautiful property. Thank you for sharing your thoughts on our restaurants. We will let management know your suggestions. We hope to have the honor of a return visit someday.
"Nice hotel but beware!"
Turtle Bay is a very beautiful resort. I booked our room 6 months in advance & requested an ocean view. When we checked in, I was told they "upgraded" our room. Fantastic! I replied. When we arrived in our upgraded room, I immediately went to our lanai to see our ocean view. I was surprised to find our view was a wall and the roof of part of the hotel. […] It did have a tiny slither of an ocean view, but this was not acceptable. I went back down to the lobby and explained our upgrade was unacceptable & that I wanted another room. They obliged and gave me another room with a beautiful view, however it was not a walk-out lanai. So be it...turns out the "upgrade" was a renovation of that particular wing. Nice but no view, will not do! Our new room was equally nice although not renovated. Very clean and spacious... No complaints. Staff was nice and accommodating, not overly friending though. Quite honestly, our 4 days and 3 nights spent at turtle bay was away from the resort, so we never explored the resort, or swam on the premises or used the pool. At check-out, I was surprised when they charged me another $75. for using their amenities! Seriously? Our room was pre-paid in full through expedia! We never used their amenities and why not include them in the actual cost per night? Or at least ask their customers if they will be needing any of the services not included. (Use of business room, fax, wi-fi, etc..) save yourself the hassle when you check in and watch what you sign! Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, We are honored that you chose to stay with us at Turtle Bay. We appreciate you sharing your thoughts on how we can improve. We believe our daily resort fee of $25 is a great value as it covers Wi-Fi, self-parking, a daily newspaper, daily hourly use of snorkeling gear, ukulele lessons, fire knife perfomances and more. At other hotels you could be spending more than $25 a day on parking alone. Mahalo for taking the time to share your thoughts with us. We would be honored to have a visit from you again someday.
"Location, Location, Location"
While not the best hotel experience I've had, my recent stay at Turtle Bay was...passable. Renovations currently underway (apparently DIRECTLY above my room) made my in-room experience unpleasant, and we couldn't really be in there from 9 AM, sharp, until after 5, but with the hotel in the location that it is, we didn't really need to be. Sure, it would […] have been nice to be able to run back to the room for a quick power nap if needed, but I can set that aside for a second. The pool area is nice, the surrounding beaches are great, and our views were unreal. The location and views were a 5 and the hotel itself, a 2 or 3. There were some friendly staff, and some who were not the warmest, but no one was particularly mean to us. For the amount of money we spent here though, I was disappointed in our room and overall experience. I would recommend this hotel ONLY because it has a monopoly on the area. There are housing vacation rentals and campgrounds, but it is the only hotel. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, Thank you for sharing what you enjoyed about Turtle Bay, including our beautiful location, pool area and array of activities. We apologize for our renovations having a negative impact on your stay. We put a lot of thought and planning into how to execute the renovations in a timely manner that would have minimal impact on our guests. We hope you give us the honor of a return visit once all renovations are complete in early 2014 so we can show you the true spirit of Turtle Bay. Mahalo.
"We had an excellent time. (my daughter and I)"
The rooms were clean and big. The staff was friendly and other than the noise from construction, It was a pleasant time.Genuine Expedia guest review
Response by Turtle Bay Aloha, Mahalo for sharing you and your daughter had an excellent time at Turtle Bay! It’s nice to know our friendly staff, activities and spacious rooms made for a wonderful stay! Mahalo for the perfect rating! 5.0
"Breath taking views and wonderful facilities."
We stayed in an Ocean front cottage. Room was absolutely beautiful and well maintained. Room provided excellent views/access to the beach and ocean. Each room had a hammock out front to gaze at the ocean and sunset. Staff was excellent. Facilities were top notch. The gym overlooking the ocean & 2 18 holes courses being my highlight while my wife enjoyed […] the spa and ocean front massage. Turtle bay offers wide variation of great food- fine dining, in room dining, beach picnics & pool & beach side bars. Also offered Surfing, Scuba, tennis, basketball, biking, driving range, helicopter rides, and so much more. Great family fun. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, We are thrilled you and your wife had a wonderful time at Turtle Bay. We take pride in offering something for everyone, whether they want to learn how to surf, golf our championship courses or relax with a massage. We hope to have the honor of a return visit someday! Mahalo.
"Focus not on the customer"
I recently stayed at this resort for 3 nights. All went well when I checked in until the next morning, when at around 8am the workers arrived on the floor above me to start renovations. The noise was not loud, but enough to not let me sleep in after a long international flight. At 8.30am the lady knocks on the door to clean the room, so I give up and […] get up. The next day the workers are back, and again the day after. It appears that they must be renovating a whole floor, or something. Others in rooms nearby say it is disappointing as well. At night the local young people sneak in to use the pool, and hot tub pool, and as nobody is around from the hotel staff to check. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, Thank you very much for staying with us at Turtle Bay Resort! Moreover, we appreciate your precious time in providing us such valuable feedback from your stay. We sincerely apologize for any problems our renovations caused during your time with us. Renovation work isn’t supposed to begin until 9a. Management will notify our construction team to ensure they are quiet until the allowed time. We can only hope that you chose to stay with us once our renovations are complete so we can earn back your trust and have the opportunity to show you the true spirit and service of Turtle Bay Resort. Mahalo.
We enjoyed our stay at Turtle Bay and would definitely return. They are currently refurbishing the property and unfortunately we were not in a refurbished wing! So a little tired but very clean and tidy. Good sized rooms too, lots of space. The only complaint otherwise is that for the price breakfast should be included for everyone! It is a reasonably […] expensive place! The surrounding areas are fantastic and there is lots of beaches etc to explore. Read moreGenuine Hotels.com guest review
Lovely hotel. Clean and spacious rooms with comfortable beds. Large lanai. Location of hotel a little remote. Excellent views from property. Good restaurants, but pricey. Not a lot of variety in meal choices, especially for children. Best sandy beach on north shore is waimea. Best snorkeling is at sharks cove or three tables (Pupukea).Genuine Expedia guest review
Response by Turtle Bay Aloha, We’re happy to hear you found your room at Turtle Bay to be clean and spacious with excellent views. All of our restaurants have children’s menus to accommodate our little visitors. We will be sure to make sure all restaurant managers ensure their staff are letting parents know about the options available for children. We hope you can visit us again someday. Mahalo.
"Great views and beach access"
Our trip was 8 days with the first 5 being at Turtle Bay on Oahu. The best part of our trip was being on the north shore at Turtle Bay. Amazing views, not very touristy, very relaxed, and you felt very free to travel the resort and take in all the sights. Would definitely recommend taking surf lessons, Rocky the instructor was great. Only downside was […] constant construction noise in the rooms above and around us that started at 8:00 in the morning and went all day. Understandable to do work during the hours people are at the beach, but it started way way too early to be hospitable to guests. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, We’re pleased Turtle Bay and the North Shore was the highlight of your Hawaii vacation. However, we apologize that our renovations put a damper on your stay with us. We agree 8a is too early to make noise and construction work is not supposed to be taking place until 9a. Proper management has been notified about the problem and they will ensure our construction crews follow protocol. We bet you had an awesome time surfing with Rocky and we will be sure to let him know you recommend him to others wanting to learn how to surf. We hope you choose to visit us in the future. All of our renovations should be complete by early November 2013. Mahalo.
"Best place to stay on Oahu!"
Awesome Hotel!!! Get away from The crowded Honolulu. This was the best place I have ever stayed at in Hawaii.Genuine Expedia guest review
Response by Turtle Bay Aloha, It’s an honor to be considered the best place you have ever stayed in Hawaii. We hope to have the honor of a return visit someday! Mahalo.
"Beautiful Resort. North Shore is the way to go."
Turtle Bay on the North Shore is by far the best experience if staying in Oahu for an all inclusive yet reasonable price. Quality is high, service is high, and the experience and ambience are perfectGenuine Expedia guest review
Response by Turtle Bay Aloha, Mahalo for the perfect rating on Expedia and for recommending us to others. We’re thrilled you found our quality and service wonderful. We hope you can visit us again someday.
Loved this place! Loved the location!! Best place on the island for sure.. There was some construction noise but only during the day.. Made us excited to come back and see the new renovated rooms. Front desk staff was very accommodating.Genuine Hotels.com guest review
Response by Turtle Bay Aloha, Mahalo for the kind words regarding Turtle Bay Resort! We are pleased you loved our beautiful location. It’s nice to know you are as excited about the renovations as we are! All of the rooms will be complete by early November and we would be more than happy to have you visit us again!
"Lovely spot with fabulous walks"
Lovely setting, wonderful beach, walks, nice room. Music at lobby bar and pool bar added to experience.Genuine Expedia guest review
Response by Turtle Bay Aloha, Mahalo for the perfect rating on Expedia. We’re glad you enjoyed our lovely setting, hiking trails and live music at our outlet. We would love for you to visit us again someday.
"Under construction without warning"
My husband and I were pleased when entering the property in regard to location to the beach and overall quality of the resort. The prices were right for rentals for chairs and beach supplies. The food was well priced and of good quality at Ola (beach restaurant), but the food in the Grill was way overpriced and not good at all ($36 NY strip steak that […] was like eating shoe leather). The service was good at all restaurants and working with the staff was very positive. We were given an ocean-view room, which was as advertised (in that there was a full view of the bay), but the room smelled strongly of mildew. We were moved (not quickly) to another room which was better. The hotel is undergoing renovation and is working on portions of most floors while placing people in the rooms (older room for us) no being worked on, one the same floor. There was loud noise from roofing work and several leaks were noticed on our stay. The halls smelled strongly of adhesives and paint. We would have appreciated fair warning that they were in progress on renovation, especially because there was no price break present during our stay. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, It’s nice to know you enjoyed our friendly staff, the beautiful view from your room and dinner at Ola. However, we apologize that our current renovations had a negative impact on your stay. We have been sharing updates on our website regarding the renovations and we apologize if you felt you were not informed. We appreciate you taking the time to share you experience with us on Expedia. We will use to enhance our service and we hope to have the honor of a return visit someday. Mahalo.
"Nice Remodeled hotel away from the crowds."
I love staying on the north shore because its away from the crowds of Honolulu and Waikiki. This was our first time ever staying at the turtle bay resort and they just recently remodeled the entire hotel to a modern surf feel. If you're looking for a real Hawaiian tropical paradise feel then this is the place to be.Genuine Expedia guest review
Response by Turtle Bay Aloha, It’s great that you found a Hawaiian paradise at Turtle Bay Resort. We agree the North Shore is home to some of the best beaches in Hawaii and we’re thrilled you enjoyed them! We hope you can visit us again soon! Mahalo!
"Great view and Staff"
The staff are incredible here, and the view is spectacular no matter where your room is. However, they were undergoing construction to remodel the hotel--and since the renovations weren't finished yet, the rooms showed some wear/use. Not really a big deal since you shouldn't be in the room that often, but I'll just say the renovations will likely be […] a significant improvement. Read moreGenuine Expedia guest review
Response by Turtle Bay Aloha, It brings a smile to our faces to know you found our staff to be incredible! One of our values is “Aloha” and all of our employees strive to show the aloha spirit to our visitors. We hope to have the honor of a return visit so you can experience are renovated rooms. All of our rooms will be complete by early November 2013. Mahalo.
Turtle Bay Resort is beautiful. Staff is friendly, rooms are gorgeous. Highly recommend!Genuine Expedia guest review
Response by Turtle Bay Aloha, Mahalo for highly recommending us to others on Expedia. Please do visit us again someday!
"Great view. Lots of activities to do."
Great experience, I just wish cheaper food was closer. Love the hotel.Genuine Expedia guest review
Response by Turtle Bay Aloha, Turtle Bay has something for everyone including: a spa, two championship golf courses, a fitness center, hiking trails, surf school, stables and adventure center! Thanks for recommending us to others on Expedia. We hope you can visit us again soon.
We come to the Turtle Bay Resort at least once a year and will be back before this year is out. We usually stay at the Halekulani for a week on the other side and then with you guys. When Flossie came in we had to get off the island or be stuck there so our plans changed and we had to leave early. We could not get a late check out no matter what. That […] was deeply disappointing to us as we've always been 'gifted' by wonderful people, service and facility there. Even fully booked there ought to have been some way to accommodate our needs. I could not even buy another night so we could stay until three instead of leaving at noon. So we sat at the airport in Honolulu instead of laying around your wonderful pool. Come on guys! We are cheering for you as you come off this redo, not against you. You are our guys! And gals! Read moreGenuine Hotels.com guest review
Response by Turtle Bay Aloha, We truly appreciate you continuing to visit us at Turtle Bay. We sincerely apologize for not being able to offer you a later check-out. We try to facilitate all late check-out requests when we can. As you mentioned, if we are at full capacity we cannot offer late check-out to ensure we don’t turn away other guests who are trying to check-in at their designated time. We appreciate you cheering for us and the new era at Turtle Bay. We would be truly honored to have a return visit in the future. Mahalo.
Beautiful and breathtaking views!!! We appreciated the Sunday morning chapel services. The views were unparalleled to anything at Waikiki. Simply above and beyond Waikiki in terms of views, the grounds and open space. There was horseback riding, spa, surfing classes, dune buggies and cycling.Genuine Expedia guest review
Response by Turtle Bay Aloha, it’s nice to know you loved our beautiful grounds and the Sunday morning chapel service we provide. We do not offer shuttle rides to the airport but we do have a rental car company on property for the convenience of our guests. Mahalo for taking the time to review us on Expedia. We hope to have the honor of a return visit someday.
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