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Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку або готівкову заставу на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
Цей готель не обладнано для людей з обмеженими фізичними можливостями. Якщо вам потрібен номер зі спеціальними можливостями, виберіть інший готель.
За додаткову плату пропонується сніданок "шведський стіл".
Courtyard Austin-University Area does feature an outdoor pool. Other recreational amenities include a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку або готівкову заставу на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
"very nice hotel and friendly staff"
The hotel was very nice and the staff was friendlyДійсний відгук від користувача Hotels.com
"Safe, friendly stay"
Clean, comfortable & convenient! We enjoyed our stay and would stay there again!Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for taking the time to leave feedback about your stay and I am very happy you enjoyed your time with us! We look forward to having you back again soon!
"In need of renovation"
Although the staff were courteous and tried to be helpful, I was given a room that wreaked of cigarette smoke. No other rooms were available. I checked out of the hotel with burning eyes. In addition, the hotel could use some serious updating. It's looking very worn.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for taking the time to leave feedback about your stay with us. I am very sorry the room that you were given had been smoked in. We do our very best to combat smoking in the hotel by charging a $250 fine. In addition, we are expecting a renovation in the near future which will be very nice. I am glad the staff was courteous through out your stay with us though. Hopefully this does not prevent you from wanting to stay with us again the next time you are in town. If you need anything further, please do not hesitate to reach out to the property and we will be delighted to assist you!
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"close to UT campus"
This is a very nice hotel. A nice variety of eateries nearby. Close to UT campus. The staff was very nice and helpful. The breakfast was nice. The only problem we had was the bathrooms are very small! If you are tall or a larger person this can be a problem. I would recommend this hotel and will stay here again.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for staying with us and for leaving feedback about your stay. The staff that we have here has many years of combined staff service experience and we definitely take pride in ensuring each guest has the best stay possible. If you need anything further, please feel free to reach out to the property and we would be delighted to assist you. If not, we look forward to your return trip to Austin!
"Service"
The nigth manager is really rude she should go back to school to take some classes of mannersДійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, I am very sorry that your stay with us was not as pleasant as you expected. If you would like to contact me regarding the issue you had, please do not hesitate to consider me at your service.
Employees at registration desk were extremely helpful.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, I am glad to hear that you had a great experience while staying with us! Please let us know if we can be of any further assistance to you.
"Nice Place to Stay"
Great service. The ladies at the front desk were very friendly and helpful. The rooms were clean and comfortable, although the bathroom area was a bit small. Nice place to stay with a good location to activities at the UT campus. We would stay here again.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you so much for taking the time to leave feedback about your recent stay with us. Guest feedback is how we continuously improve our service. Please keep us in mind for future stays to Austin and if you need anything further, do not hesitate to contact us!
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Privacy Violation"
During my stay my room information was given out to a person not listed on the reservation, and without my consent. I called & left the Asst GM 2 voicemails. Upon my third phone call I contacted Customer Service who asked the GM to call me. The following day the Asst GM returned my call & lectured me about how his staff is well trained and that rules […] & standards are in place prohibiting this. I then responded that I understand but my call was to inform him that these rules were violated during my stay. He then proceeded to describe the competency of his staff which I felt was his way of saying he does not believe and/or care about my experience. The conversation continued in a rude and condescending tone & after I got off the phone I called Customer Service again. They emailed the Courtyard that the Asst GM was not to call me back, unless it was to apologize, and that GM was to call me. When the GM called I explained what happened during my stay and told him that I was initially not looking for compensation, that I wanted to inform them of the issue so they could address the problem however now I would like an apology from the Asst GM. I never received this apology. It concerns me that mgmt did not respond to this in a more urgent manner. As a woman with a haunting past I feel strongly about the privacy rights of hotel guests & it would pain me to hear about a guest less fortunate than me who is attacked by a demon from her past as a result of such negligence. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Thank you for taking the time to share your concerns about your recent experience at our hotel. Please know that we do take the safety and security of our guests seriously, and I apologize that you were uncomfortable during your stay or felt that we didn’t handle any of your concerns with the utmost respect or immediacy. We understand your complaint and have reminded our associates the importance of guest privacy and have reviewed our policies with them
"Convenient; Extremely friendly and helpful staff"
The property is a little tired and the lobby is being refurbished. the room was fine. The bathroom is small but otherwise the room was fine. the staff was extremely friendly and helpful. I arrived early and had no problem checking in two hours before the posted check-in time. I would stay there again without reservation.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, We really appreciate you taking the time out of your schedule to leave feedback about your stay with us. I am very glad the staff was able to get you accommodated and the room met your standards. We look forward to having you back with us the next time you travel to Austin!
"ok at best."
Older hotel but everything worked and it was clean. The $10 breakfast was worse than most free hotel breakfasts I get everywhere else. I wont stay here again, but only because there are much better options for the same or less money in Austin.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, I am sorry to hear that you will not be staying with us again the next time you travel to Austin. We are an older hotel however we are slated to be receiving a renovation in the near future. At that time, our breakfast will be completely made over as we will be converted into The Bistro which offers a wide selection of breakfast and dinner options. Please keep that in mind the next time you make your reservations to travel to Austin and hopefully we can gain your business back! Please let us know if we can be of any further assistance to you.
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Bathrooms are very small"
The rooms are much smaller than a typical Courtyard Marriott. The hotel felt beat down.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for taking the time to leave feedback about your stay with us. Since we are a conversion property, the rooms are not typical of a Courtyard build and for that I do apoligize. We are schedule to go through a renovation in the near future and that should make a big difference at the property. I am sincerly sorry that your experience was not exactly how you expected but, I do hope it does not keep you from keeping us in mind the next time you travel t the Austn area!
"Fantastic"
We had a wonferful stay! Great room, super friendly staff, and the indoor pool next door was awesome! I even forgot a razor and they not only had obe, they brought it and shaving cream to my room! A+Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for taking the time to leave feedback about your stay with us! We definitely do everything in our power to ensure that each guest has an excellent stay. I am glad that we were able to assist you in the items that you did not bring with you as well. In addition to those we do have several other complimentary items at the front desk just in case too!
"Nice Hotel & Friendly Staff"
I've stayed here several times the last few months and each time it has been a wonderful hotel. Very clean and nice comfortable rooms. The hotel staff are always friendly and helpful! I highly recommend giving this place a try!!Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for your continued loyalty to us, we definitely value the relationship. I would also like to thank you for taking the time to praise the staff at the hotel for the hard work and dedication they put in. Our main goal is to be clean and friendly and it seems as though we have accomplished that in your eyes! We look forward to having you back the next time you are in Austin!
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Polar Bear Shower Club"
The hot water in the shower was...inconsistent.Дійсний відгук від користувача Hotels.com
im very pleased with my experience at the courtyard and i will retun againДійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you so much for your feedback about your stay with us. I am so happy that you had a great experience and even happier that you plan to return. Please let us know if you need anything before then!
No complaints! We felt at home the moment we got there, loved the staff and the location was close to everything for our Texas Relay weekend stay!Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest! Thank you for taking the time to leave feedback about your stay. I am happy to hear that we were able to meet your needs while you wer staying with us and that you had a great time while visiting Austin. Please let us know if we can be of any further assistance!
Breakfast option too expensive. Hotel reception staff was excellent. Good locationДійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you very much for taking the time to leave feedback in terence to your stay with us. Soon we will actually be going through a renovation and that will include getting The Bistro. With the addition of The Bistro, we will have several options ranging in price for breakfast AND dinner so, please come back and visit us after that takes place! Additionally, I want to thank you for commending the staff. it is obvious they are very passionate about what they do and are great at taking care of the guests! Thanks again for your feedback!
"affordable austin stay"
Hotel nice, but very noisy. Seems like the walls might be a little thin.Дійсний відгук від користувача Expedia
Відповідь від Courtyard by Marriott Austin-University Area Bob, Thank you so much for taking the time to review us on Expedia. I am glad the hotel met your expectations in terms of cleanliness and friendliness. I do apologize for the inconvenience you encountered with the noise. Its seems from the comment that it was coming from an adjoining room. The next time you stay with us, please let us know if you encounter any issues such as this one and we will be more than happy to assist you in resolving the problem. Again, thank you for staying with us and we look forward to having you back again soon! Sincerely, Joshua Still Assistant General Manager
"No breakfast?"
At all the hotels I have stayed lately, except for this one, breakfast is included. I didn't ask because I thought it was a given. Apparently not. I'll ask next time.Дійсний відгук від користувача Hotels.com
Відповідь від Courtyard by Marriott Austin-University Area Betina, I wanted to apologize for the miscommunication about breakfast. Being that we are a Courtyard product, we have a cafe that makes breakfast each morning for our guests as opposed to just having a continental breakfast like many other hotels do. By offering this breakfast option, we can ensure that our guests are getting fresh made food items that have not been pre-packaged and re-heated. Again, I am sorry for the miscommunication about the breakfast but, I hope this does not deter your from staying with us the next time you travel to the Austin area. Should you need any further assistance, please do not hesitate to let us know! Sincerely, Joshua Still Assistant General Manager
"Good value for your money"
The hotel has agreat location, the staff are friendly and the rooms are clean and comfortable. I would recommend it.Дійсний відгук від користувача Expedia
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Courtyard Marriott"
The hotel was nice enough, staff was great. Was not our first choice but was nicest, closest location to downtown Austin. I would stay again, though.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Nice Hotel & great staff!"
This hotel was very clean, nice and comfortable. The hotel staff were always friendly and happy to help in anyway. Our only complaint was the A/C in the room. It didn't really cool our room down and the temperature outside was in the 50's. Our room seemed to stay very hot. The temp always showed to be in mid to high 70's even though it was set on 68. […] This was the only problem we had with hotel. It is located very conveniently for all our downtown needs and easy to get in and out of! Читати даліДійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Great for business travel"
Very comfy and quiet room. A bit tough to find in the spaghetti of Austin freeways, but VERY convenient once you've figured it out (I got a GPS). I really liked the 24-hour "shop", with frozen entrees & ice cream, beer & wine and sundries. A must for late-night working! Good hotel for business and visiting UT.Дійсний відгук від користувача Expedia
"Awesome!!!"
It was a great hotel.. Rooms were clean and nice!!Дійсний відгук від користувача Expedia
"Great deal for price"
Great deal for price. The only issue was actually getting into the parking lot and finding it; I am from the area and still had some difficulty.Дійсний відгук від користувача Expedia
Відповідь від Courtyard by Marriott Austin-University Area Dear Guest, Thank you for taking the time to leave feedback in reference to your stay with us. I definitely understand the concern that you had locating driveway. We are about to go through a renovation at the hotel so we might be able to look at additional sinage to assist guests in locating the driveway of the hotel. Again, thank you for your feedback and I am sorry that you had problems locating the hotel. Should you need anything further, do not hesitate to let us know! Sincerely, Joshua Still Assistant General Manager
"weekend stay"
Nice area, close to downtown, good service from the employeesДійсний відгук від користувача Hotels.com
"Ok hotel if you get a good price."
The hotel is under renovation but the hotel did give complementary breakfast and wifi to make up for the fact. (Normally would cost for each of these items) We did enjoy it was a hotel (safety) because the surrounding area was not as nice. The hotel elevators took 10 minutes to get one (slow elevators) which was a little annoying. The room was clean, […] comfortable, and good tv selection. There was no water pressure in the shower and the hot water did not last long. Читати даліДійсний відгук від користувача Expedia
Bathroom was very small. Comfortable bed.Дійсний відгук від користувача Hotels.com
"Very convienant to everything"
Very pleasurableДійсний відгук від користувача Hotels.com
"Way off the map north of univerity and downtown"
The name on this Courtyard to Marriott Austin-University Area is deceiving. It is a good 3 miles from the university and a $14-15 taxi ride to downtown. We thought if it was in the close vicinity of the university it would be close to downtown, but instead was 3 miles further. Unless you have a car it is a nowhere place to be stuck at.Дійсний відгук від користувача Expedia
A little noisy. No fridge and small bathroom.Дійсний відгук від користувача Hotels.com
"convenient stay"
The hotel is very accessible and was very clean. The front desk staff was courteous and knowledgeable. :-)Дійсний відгук від користувача Hotels.com
"Chuck"
Great hotel for the price offered through hotels.com location is great rooms are really clean great serviceДійсний відгук від користувача Hotels.com
I must say the overall service was great. The people at the front desk took care of our every need. The only down fall was the continental breakfast. It wasn't in anyway free. You had to pay $10 for the buffet and honestly non of the food was very enjoyable to eat. But other than that, is a great place to stayДійсний відгук від користувача Hotels.com
"Very Nice Hotel. Gotta Drive To Get Anywhere."
Staff was extremely courteous. Bed was awesome.Дійсний відгук від користувача Hotels.com
"Top of the line Customer Service"
The customer service was incredible we did have to change rooms due to a problem with the first room on cleanliness but they moved us to a nice room that was clean and bent over backwards to accommodate us and make it an easy transition to another room.Дійсний відгук від користувача Expedia
"Good hotel"
Older hotel but located near everything. Staff very friendly and courteous. I would stay there again if I'm in the area.Дійсний відгук від користувача Expedia
I thought it was a nice experience to stay in this hotel. Barbara at the front desk was personable and knowledgable. I would stay at a courtyard marriet again. :) Please send me a discount coupon for another Courtyard Marrriet for next time. Thank you!Дійсний відгук від користувача Hotels.com
"Did not even clean the room"
Shower was hot then cold Could not even clean the room During my 2day stay Only positive was a cheap breakfastДійсний відгук від користувача Hotels.com
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