DoubleTree Suites by Hilton Columbus Downtown - Коламбус

Відвідувач не залишив коментар.

My husband had a wonderful stay at the Double Tree Suites by Hilton in Downtown Columbus. The service was excellent and the rooms and hotel itself were immaculately clean! We truly enjoyed our stay and have already recommended it on Facebook! Every time we visit Columbus we will now use this hotel. Kathryn K

outstanding hotel all the way around

the interior wall of the hotel room are extremly thin, we were traveling with our 2 year old son and the room next to ours partied all night and then engaged in some late nite romance, not a good setting for a family to hear all night long

Відвідувач не залишив коментар.

Відвідувач не залишив коментар.

Відвідувач не залишив коментар.

The hotel was very nice. Disappointed to find the paneled room divider door broken. The sleeper sofa mattress was in poor condition. Our room was right next to the elevator, so that was a bit noisy. The king size bed was VERY comfortable. Two large flat screen TV's were also nice. Parking was expensive though. Still, I would give this hotel another […] try, considering the parking fee, I would look for other options first. Читати далі

Hotel was very nice, clean and comfortable. That's about where the compliments end. Upon checking into our room on 11/4 we noticed that it was not a smoking room as was requested. Actually that was one of the reason we selected your hotel in the first place. Unfortunately, I had already unpacked everything before noticing that there were no ashtrays […] (or any smell of smoke in the suite). I immediatly called to the front desk where I was put on hold for 10 minutes and then again for another 5 minutes. At this point I was getting aggravated and time was getting short as we had a concert to attend at nationwide arena in a couple of hours. When I finally talked to the desk and told them the situation, he told me that it wasn't a smoking room and that they didn't have any more available. I reiterated that I had my confirmation that stated "smoking" and he rudely told me to bring it to the front desk. Some time later, they found us a room on another floor and we had to totally repack our belongings and move. Needless to say this was an inconvenience to us. As soon as I unpacked (AGAIN) I noticed that I had forgotten 2 University of Kentucky thermal cups (one a tumbler, one a mug, both with lids) on the wet bar. Again, I called the front desk right away and ask if they could retrieve them while the room was still empty since we had already turned in our cards for that room. They assured us that they would and we told them that we would piok them up at the desk on our way to our suite after the concert. We did so and the desk clerk acting like we had 2 heads and told us the room was now booked but he would check with housekeeping and take care of it. Fast forward, the next morning (11/5) we again ask at the desk for our cups upon check-out and a new desk clerk had no idea what we were talking about and called housekeeping. Long story, short, housekeeping said the 2 cups weren't there. Obviously, no one had checked when we initailly reported our belongings in the room they mo Читати далі

So, after reserving and paying for my double beds, smoking room 2 months ahead of time, I call and confirm the night before. All is well. Check-in was not until 4 pm, but I showed up approximately 10 am anyway, to make sure everything was ok. At this point, I was informed by the front desk that only one double smoking room, and one king smoking room, […] were available. And apparently, another guest was interested in the double. So I would likely have to settle for the king. This proved to be the case, and as I was on the trip with a friend, I ended up sleeping on the sofa. When check-in time came, I, and a few other guests, were left to wait in the lobby for an hour and a half until our rooms were cleaned. So I couldn't even get in to the room I didn't actually want until 5:30. Upon entering my newly-cleaned room, it was apparent that attention to detail was not what delayed my receiving a room. The tables all had dust on them, there was a huge smear across the TV, and the glasses left in the room were so filthy, I wouldn't let a dog drink from them. The only 2 bright points were Carrie, the girl at the front desk, who was patiently trying to deal with all of the guests who were delayed, and taking their anger out on her. She was a champ. And the complimentary cookies are excellent. But thats about it. Читати далі

We were 100% satisfied with the hotel. It was affordable, modern, clean, and we received fantastic service. It's also in a perfect location and has some nice views. Would definitely recommend this hotel to anyone and everyone.

Відвідувач не залишив коментар.

Our stay was an overnight in/out just to visit friends in the area. We drove right to the hotel and arrived around 4pm. When we got to the hotel we used the parking ramp that is attached to the building (costs $25 per night and they do not comp this at the hotel). When we walked into the lobby they greeted us upon walking over to the desk. After looking […] up our hotels.com reservation we had been told that all the river view rooms (we clicked and paid extra for) had been filled for the day. They offered us a non-riverview room and no discount. I had set-up the reservation online but also set 2 rooms up on the reservation (both riverview rooms). Our other friends checked-in just about an hour after us (on the same reservation but with someone else working the front desk) and they DID get a riverview room. Later that night when we walked through the lobby I had asked why my reservation that was on the same number wasn't what I had asked for and our friends was. She explained that they may not have had any rooms "cleaned" at the time we arrived and that they must have been done when our friends arrived. By this point I was not going to re-pack and move just to not see anything at night or when I was packing the next morning..... unhappy with the level of customer satisfaction this company wanted to provide for a reservation that was placed through a 3rd party site. Читати далі

Відвідувач не залишив коментар.

carpets need CLEANED.

Відвідувач не залишив коментар.

Rooms are wonderful with a spectacular view of the water.

We stayed at this hotel due to a wedding reception that took place here. When we checked in it was warm in the room, so we turned the air down and then proceeded to head to the reception. When we got back the room had NOT cooled down any and the thermostat was set on 61 degrees. In the future I would be hesitant to stay at this hotel in the summer because […] of the non functioning air conditioners. Читати далі

We booked an overnight stay. Because we made reservations through hotels.com we had a beautiful suite at a very reduced price. We had a riverview,also.

Hotel room was perfect location for watching the Red White and Boom firework display. We didn't even have to leave our room, and fight to get a good view amongst the large crowds that were out. The room itself was nice, but needed some maintenance on a wall in the bedroom of this suite. The cookies that were presented to us on our arrival was nice. […] The parking charge is added to the billing invoice. I wouldn't want to stay a week with those rates, but I see why they have to have it. Overall, it was a nice stay, and my family and I will plan on getting the same room for next year's event. Читати далі

Відвідувач не залишив коментар.

Відвідувач не залишив коментар.

My friend had called called down to the front desk to ask them to call us a cab, which they usually always do, and we were hung up on not once, but THREE TIMES!!

We stayed here to go to a Blue Jackets game. It was convenient and close to all of downtown. It's a little pricey to park... and honestly the set up of the hotel is borderline confusing. But, there was good customer service, a nice room, and it was a good experience overall.

Would have likjed more hot water, other than that wonderful.

Rude service (front desk clerk basically said I was lying to him when I pointed out that THEIR website listed a service they don't provide--"local area transportation". I can give you the URL buddy). No one offered me a cookie, and isn't that kind of their thing? Not many amenities (no gym, no pool, no airport shuttle, no breakfast, etc). Internet was […] poor. There was a hair in my "clean towel". The shower is clean, but in poor repair--cracks in the grout. I asked for taxi service in the morning, and they forgot to set it up, so I had to wait for a taxi after I was expecting to leave. Odd layout--lobby is 6 floors above the street--have to take 2 separate elevators to get to your room every time. Читати далі

We stayed at this hotel as guests to my brother in laws wedding. The staff were all very friendly and helpful. Everything was clean and in great condition. The beds were very comfortable!!! My only complaint is that we stayed in our room with another couple who checked in before us and they got the "check-in cookies" and we did not!!!!! :)

Відвідувач не залишив коментар.

Very comfortable and very clean. Loved it.

Loved the cookies at check in. The room was huge and exceeded our expectations. It was a little further away from where we like to stay but the huge windows and the view were worth it!

This was a perfect choice for our Girls Night Out. We had 4 ladies in a King suite and had room for a roll away bed. We enjoyed conversation and appetizers in the living area. Since it had a kitchenette it was easy to prepare our food and cocktails. The vanity area was large enough for everyone to get ready for our night on the town and it was a great […] retreat after walking downtown and enjoying the local nightlife. Would definitely recommend and stay again. Читати далі

We had a double/double suite with river view. Rooms were very nice. Beds were very comfortable. Two large flat screen tvs. For the money spent... It was all good.

My daughter and I stayed at this hotel for an event at the Columbus Convention Center about 8 blocks away. The rooms were larger than I anticipated, a nice surprise. The bed and bedding were comfortable. I was surprised by the $20 per day parking charge. The room had an off odor to when we first entered each day (musty or smoky) but otherwise clean. […] We wished there was a pool or something for the teenagers in our group. Despite that, a good value for the price. Читати далі

I traveled to Columbus, OH last weekend with my daugher and her volleyball team. The Doubletree Guest Suites was a perfect place to stay. We had 4 people in our room and the room still felt spacious. These rooms were huge, clean, quiet and the bed exceedingly comfortable. I would not hesitate to stay here again for an event at Convention Center

This is a very nice place to stay. Rooms are clean, big, and up-to-date. The only complaint I have is the cost to park. If you are planning your trip on a budget, plan $20.00 per day per car to park in their garage.

loved the room - spacious, clean and lots of extras!

Our check-in was the smoothest ever - only took about 3 minutes. Extremely accomodating and friendly staff. Room was beautiful and exactly as shown online. Food in the restaurant was delicious and there was no extra charge for room service. Our convention-mates were jealous they didn't stay there as we had the nicest room at the best rate.

The hotel is conveniently located near Nationwide Arena. The cab ride from the hotel to the arena is quick and inexpensive. The arena is within walking distance if you prefer to walk instead of ride. The hotel room is equipped with flat screen televisions in the main room and bedroom. The channel selections are plentiful. The room comes with a small […] refrigerator, microwave, and coffee pot (did not want to brew more than 1 cup at a time). The pillows were incredibly soft and the hotel offers several pillows. After a long day, falling onto the bed and climbing under the down comforter will refresh you. Читати далі

Відвідувач не залишив коментар.

Everything was great except for the high price of parking

I found this hotel to be a perfect place to stay while visiting Columbus. The hotel was in a decent location - close to some things, not as close to others, but it seemed like there was always a taxi downstairs. We were able to walk to the Kroger to buy groceries for our weekend, and the fridge and microwave made meals really easy. It's a long-ish walk […] (3 miles) to the downtown area (Nationwide Arena, Gordon Biersch, Piano Bar, etc.), but it is do-able. The room was spacious, clean, and had great upgrades (pillow top mattress--aah!). I wish the wireless was cheaper, or free, but made do with my phone. And maybe parking didn't have to be $20/day as a guest, but, again, we made do. We had a great stay, and the next time I go to an Ohio State football game, I will definitely stay at this hotel. Читати далі

This was an excellent hotel. The room was very very nice and extremely comfortable. Located near the arena district, highly recommend this hotel. Breakfast was excellent and included because we booked with Hotels.com!!!

Відвідувач не залишив коментар.

Suite was nice and roomy! 2 big flat screens. Very nice....

Hotel Stay was great! The one downfall is that parking is not free/included.... you can charge it to the room but we chose not to and were glad we did. It was cheaper to check out of the garage ourself than if we would have charged it to the room.

The hotel was very nice. The staff was very courteous and helpful. The room was clean and nice. The only inconvenience of the trip, which is not the hotel's problem, is that the parking garage under the hotel is under construction and they begin working each day right around 8 a.m. So, sleeping in was difficult. The construction went on most of the […] day. Again, this is not the fault of the hotel. The hotel is a nice hotel. But, note to the traveler about the noise from the construction. Читати далі

dont go there ! choose Holidays Inn instead - peope at the desk were not nice - no fan in the bathroom - used sheets in the sofa bed in our room - internet had to be paid $10 a computer ( when it is free in most hotels) - parking is paying too but thats the reason we chose the hotel ; to get a secure parking (although we were told to leave no valuable […] uncover in the car .. but all went well) - we ate at the restaurant : food was fine but we waited more than 1 hour after having ordered .. when the restaurant was quite empty Читати далі

Відвідувач не залишив коментар.

Відвідувач не залишив коментар.

The charges that went along with staying at the hotel were UNREAL. We were charged for parking... $20/day PER car. And they even charge for local calls. So being responsible and calling a cab means that you're charged $1/minute for each call. The hotel itself was very nice. But it was very expensive for an overnight get-a-way.