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"Small but nice hotel, good location!"Відгук від Vivian, "Taiwan", 27 вер, 2010
We had 4 people with 2 double rooms. One room is very small but the boss(I guess) promised us that he will adjust another bigger room for us because we will stay for 6 nights. Luckily we got it in the next day when we back to hotel. Everything in hotel seems not too far as we expected. Of course you can't treat it as a modern hotel but it's enough for us for what you paid in London. The location is great. It takes around 10 mins slow walk to Paddington train station/underground. Convenience is better than anything. The breakfast is also not bad but I strongly suggest don't order continental breakfast. English breakfast is good and the quantity is enough for us. Even though we asked more toast sometimes, they were willing to offer. Orchard hotel gave us 6 good sleeping nights during our stay in London. We are willing to recommend it to others if you have budget control.
Оцінено відвідувачем Hotels.com: 30 серп, 2010
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"Olympic House Hotel London"Відгук від Tzu-Chieh Su, "Taipei, Taiwan", 30 черв, 2010
Very nice hotel, convenient for eating and shopping, only 200m away from Paddington Station, I'll come to stay at this hotel again in my next trip to London.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку або готівкову заставу на випадок непередбачених витрат.
Особливі запити виконуються по змозі після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
**Ці зручності можуть надаватися лише в певних номерах або апартаментах. За деякі зручності може стягуватися додаткова плата.
Elements – у цьому пивному барі подаються: сніданок, ланч і обід. Відвідувачі можуть замовити напої у барі. Пропонується дитяче меню. Пропонується полуденний чай.
Пропонується цілодобове обслуговування номерів.
Наведені нижче види відпочинку доступні в самому готелі або поруч; деякі з них платні.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку або готівкову заставу на випадок непередбачених витрат.
Особливі запити виконуються по змозі після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
A major international flight hub, Heathrow's four terminals are connected to central London by train and Underground services. The Heathrow Express speeds into Paddington Station in 15 minutes. The Underground’s Piccadilly line is cheaper (but slower), stopping at stations including Earl’s Court, Green Park, Leicester Square and Kings Cross. Coaches run to destinations throughout the UK.
переглянути всі готелі – Вест-Дрейтон"Bad experience at Novohotel Heathrow"
I have stayed at Novohotel in many cities - The Novohotel Heathrow seemed to be in a different class --very downmarket.. The floors were stained, front desk almost annoyed when I asked a question about local restaurants, the requested wake up call never came and the sheets were put on so that the bottom 25 cm or so of the mattress cover was uncovered. […] The bath tub was very slippery when wet and when I got out of the shower a little sign on the backsplash to the sink indicate that bath mats were available at the reception. They should be in the bath itself. Overall a truly poor experience. Читати далі
"Best hotel near Heathrow"
Good family hotel. Small swimming pool, but boys (12 & 7) enjoyed it just the same. Had to go across the htel lobby between changing room and pool, which was a bit starnge, but only 10ft. Breakfast was sufficient, although we weren't spoilt for choice. Stops serving at 10am, so don't be late. Staff pleasant
"Best hotel near Heathrow"
This is a great hotel. Boys (12, 7) loved the pool, (which was actually quite small). Breakfast closed at 10.00 so be sure to go down in plenty of time, otherwise no complaints. Handy for the Hoppa bus to Heathrow Central and then on to central London. A great holiday! And a great Novotel!
"Novotel London Heathrow - Great for kids"
Child friendly hotel, decent breakfast and bonus of a small pool. Rooms compact but comfortable. Turn aircon off in rooms for a decent nights sleep, overall would recommend.
"Novetel Heathrow"
The rooms were clean and very spacious for a couple considering we did not book a luxury room. The only issue was noisy and inconsiderate children, which the hotel can't control, but they didn't advise us that there were a LOT children were on our floor.
"Novotel Heathrow, London"
We booked this hotel for a 3 night stay while we were down in London for some sight-seeing. It was a great hotel for our stay. Just a 10 min bus ride away from the tube station. The hotel was excellent with a good range of facilities. We had booked a family room and were very pleased with the level of cleanliness, comfort and service. The breakfast […] selection was very good and well worth it. The hotel also had a gym and swimming pool which was a bonus. We would definately stay again. Читати далі
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"Great hotel for airport convenience"
Excellent hotel for flight/airport convenience to Heathrow. We had an early morning flight and stayed overnight here. Bathrooms are spacious (for London standards), and staff is super helpful. Only downside: the internet. You have to pay for internet connection, or you can use one of their computers in the lobby for free (which only allows you to sign […] on for 20 minutes, and there are only two stations). Breakfast meals are also way overpriced. Still, overall the hotel is excellent, the staff is super helpful and it's super convenient to Heathrow. Two thumbs up. Читати далі
"heathrow Novotel"
Absolutely no problem with the hotel except for having quite a wait at check-in. Not directly related to the hotel itself but the greatest concern is getting to/from the airport. You really don't have much option but to use the Hotel Hoppa bus service which is fine for the most part but is not too frequent at certain times of the day. Heathrow taxis […] will normally either refuse the fare or charge ridiculous prices. ( note the above applies to most of the Heathrow hotels---so this is actually a comment on local transport rather than Novotel) Читати далі
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"nice hotel"
the staff were polite,the breakfast was quality.we only stayed one night but it was worth it.we had free use of the imac and free use of the xbox in kids area. the only down side of the hotel was the uncomfortable sofa bed and the fact there was no mention that you have to pay 10 pound a night for the car park.
"Novotel Heathrow. London"
Booked 4 rooms in total for our friends and us all going on holiday together. The hotel was spot on and good value. We just needed to jump on the shuttle bus the next morning. It all work very well.
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"very unpleasent"
The service was very poor. The staff was rude and abrupt. The heating was shut off. It was freezing cold in the room specially during the day. After an argumenet portable heater was provided. The person incharge of the cafeteria for the morning breakfast on Feb.19 was very rude, had no customer satisfaction skills and it appeared she was doing a favor […] serving breakfast. I travel to London frequently on business nad have stayed in several hptels. The service at this hotel was very poor. Читати далі
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"Airport convenience"
Price and location are the benefits of this hotel. You are very close to Heathrow but without the risk of airport noise and the price is right. The big positive surprise is the quality of the restaurant/bar. There are a couple of other hotels in the neighborhood, but not many choices for eating, so the hotel's good effort on this front is appreciat […] ed. Читати далі
"Novotel London Heathrow - Convenient"
Pros ==== 1. Very nice reception. 2. Fantastic staff. 3. Renovated and Clean Bathrooms. 4. Tidy rooms. 5. 10 mins in the shuttle bus from Heathrow. Cons ==== 1. No free Internet! (In this day and age. c'mon) 2. PPV system crashed 6x times during the 24 hours that I was there. 3. Breakfast buffé wasn't very diverse. 4. The shuttle isn't free. It costs […] £8 per person. In most other major airports the shuttle service is free. Читати далі
"Novotel Heathrow"
All round excellent hotel for the price and very convenient location
"Novotel, Cherry Tree Lane, London."
A nice warm and friendly hotel, very convenient for Heathrow. My wife and I always stay here when we use Heathrow.
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"Not a bad hotel if you need to stay near Heathrow"
Good Hotel all-round if you need to be near Heathrow. The only letdown was that breakfast was very expensive and really nothing to write home about.
"Great value for money!"
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"novtel heathrow"
receptionist , to check in , long qugue and had to wait due only 2 staff at the reception , need to be quicker ,
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"Great for a easy morning flight!"
This hotel has been well updated and maintained, I have been using it for close to 20 years and it is still very modern and comfortable. The bar and restaurant are also of a very high standard with impeccable service and staff. Great for a short break in London as there is easy access to trains or if you have an early morning flight.
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"Heathrow airport and good pub"
We just needed a hotel for the night on a stop over. This fit the bill. Great staff, good breakfast, and a good little pub just 10 minutes walk away for an evening meal. The hotel is just far enough away from the airport that plane noise wasn't a problem.
"Novotel Heathrow - a good deal with Hotels.com"
The hotel was great. The desk staff were all very friendly and helpful. The only downside is the cost of the shuttle to get to the airport/underground, but if you buy a single or a return ticket from the hotel lobby machine it is a little cheaper. It is still quite a lot for a family of 4, and check the time of the last shuttle if you are going into […] London! But all in all, the hotel is good. Pre buy your breakfast and it will be a more reasonable rate too! Читати далі
"Novotel Heathrow"
Great hotel - especially the lobby with a bar. If you are over tired you can order pizza from your room. Nice!!!
"christmas night"
Family (2 adults and 2 teenagers) stayed on Christmas Night to break our journey. Check in easy. Beds comfortable, rooms quiet. Did not have breakfast so cannot comment.
"NOVOTEL HEATHROW"
THE ROOM WAS VERY COLD, NO HEATING TURNED ON? THEY KNEW WE WERE COMING.? THE KETTLE DID NOT WORK? SO WE WERE GIVEN ANOTHER ROOM , WHY NOT CHANGE THE KETTLE ?? THE NEW ROOM WAS VERY COLD, WE HAD NO IDEA THAT "AIR CONDITIONING "WOULD OR COULD WARM THE ROOM, AND IT TOOK AN HOUR BEFORE IT WAS COMFORTABLE, ALSO THE ROOM WAS FOR PEOPLE WITH DISABILITY SO […] USING THE BATHROOM WAS" DIFFERENT" FOR ABLE BODIED PEOPLE. THE STAFF WERE EXTREMELY COURTEOUS , THE FOOD IN THE RESTAURANT WAS EXCELLENT ,THE "MANAGEMENT "NEED TO LOOK TO THIER LAURELS !!!!!!!!!. Читати далі
"Wonderful staff"
My four year old daughter and I arrived at the Novotel after a long day of traveling. The staff could not have been more accommodating with both of us. They brought her colored pencils, gave her a small gift bag, and were friendly and patient. The room was great as well. The beds were extremely comfortable. My only complaint is that this hotel should […] offer free Wifi. Читати далі
"Corporate but good"
Very corporate looking hotel, bog standard menu, bar and facilities but having said that everything there was good and it really was great to be so close to the terminals. I would stay again.
"Very subpar"
Shuttles between the hotel and Heathrow cost 4 pounds a person! Restaurant was completely understaffed for all meals. Server was frenzied. Getting a cab to Heathrow (same price as shuttle) took thirty minutes....despite hotel being 2 miles away from Heathrow.
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"Nice otel"
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"Overnight stay prior to early AM flight"
The most comfortable bed I have ever slept on! Friendly, helpful staff. Clean hotel with funky lobby decor. Frequent bus pick-up from outside the door to Heathrow for discounted price if you but the ticket in the hotel lobby machine. Free internet in the lobby.
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"Great people. Shame about the Air Conditioning."
The service at this hotel is exceptional. However, my stay was let down by the poor Air Conditioning. I stayed in two different rooms so the issue is universal. Apparently they have just fitted new controllers which might well have been done to reduce operating costs but have perhaps in the process, rendered the system useless. Wake up Novotel! You're […] letting down your superb staff and your customers. Читати далі
"Good choice for business travellers"
Since my business trip usually calls for taking a train to all over London and surrounding areas, I find this location more convenient. I get better price and service at a hotel like this close to Heathrow than if I were to stay in Central London. So I give this property a thumbs up.
Great hotel to stay at when needing to be close to Heathrow. Good for families, pool and kids area as well as good kids meals.
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"Novotel Heathrow"
Only things that would discourage me from staying again are £10 a night parking and internet charges.
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