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""Оцінено відвідувачем Hotels.com: 18 лист, 2012
Очень однообразные завтраки. Желательно менять меню. Неудобная система оплаты с помощью кредитных карточек, т.к. моя карточка упорно не проходила.
Оцінено відвідувачем Hotels.com: 11 трав, 2012
Відвідувач не залишив коментаря.
Оцінено відвідувачем Hotels.com: 13 лип, 2010
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Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
**Ці вигоди можуть бути доступні лише в певних номерах або апартаментах. Також за деякі з них може стягуватися додаткова плата.
Цей готель у певні дні безкоштовно надає вечірні заходи.
У готелі The Whitelaw Hotel є ресторан, де подаються сніданок, обід та вечеря.
Пропонується обслуговування номерів (за розкладом).
Наведені нижче види відпочинку доступні в самому готелі або поруч; деякі з них платні.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
"Great little hotel"
Every stylish. Close to everything. The room was well decor, bed was comfortable. Cozy little spot. Friendly staff, very personalize.Дійсний відгук від користувача Hotels.com
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The hotel was clean. That is always my first and main requirement. Per the other reviews, it was very loud, but you are literally in the middle of south beach night life so it is too be expected. Service was decent and it did what it needed to do. Don't go in expecting the Ritz and you will be happy.Дійсний відгук від користувача Hotels.com
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"I liked it!"
Cozy room, if you're looking for super quiet, old folks home, this isn't it, it's hip n chic... I had no complaintsДійсний відгук від користувача Hotels.com
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"Excellent experience"
Great hotel locationДійсний відгук від користувача Hotels.com
"right spot but..."
this location was great. It was close to the beach and bars/clubs, however the hotel it self was ok. nothing great. the rooms were clean but the shower was broken.Дійсний відгук від користувача Hotels.com
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"Awesome Location!"
Right on the heart of South Beach. Close to many shops, restaurants, and of course the beach! hotel will give you beach towels to use, free happy hour drinks. And my favorite service is the free airport shuttle.Дійсний відгук від користувача Hotels.com
"Not a place I would recommend"
I've stayed at the white law hotel years ago and never experienced this type of problem. The toilet would constantly clog or just run all through the night. The sheets were dirty upon arrival. They never had clean towels and wash cloths to provide the guest. There was always a minimum amount of towels and wash cloths you could get. (Never heard of that […] before) and the food wasn't that great. I was disappointed in the hotel and they didn't do anything but say there manager wasnt here to compensate for the problems. I think this was the last time for me and my friends to stay at that hotel. Читати даліДійсний відгук від користувача Hotels.com
"Good location"
Location is good, room was clean although shower didn't work well, beautiful decoration, service was good as wellДійсний відгук від користувача Hotels.com
"Great stay for young adults"
Hotel is in a great location, just off south beach. It is a good place to stay if you are a young adult looking to have a good time going out in Miami. Amenities offered are good and provided us with everything we required.Дійсний відгук від користувача Hotels.com
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"Not bad. Just know what to expect."
Great location for reasonable price. Clean rooms with modern decor. Just know what you're getting in to. Count on an extra $32/day for valet parking. Definitely not a good place to stay with kids. The lobby/front desk/lounge/club/bar plays loud music all night which we could hear from our second floor room. Love music. Just don't want to hear it when […] I'm trying to sleep. I work in the hospitality industry and I was very put off by their service. I would go back if I was in Miami to party. Читати даліДійсний відгук від користувача Hotels.com
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"Good location"
What a nice surprise, although in the middle of South Beach, the room was very nice, and noise wasn't a problem at all.Дійсний відгук від користувача Hotels.com
"Good!"
This its good hotel, especialy for party, many youngs people, veary well localized, beach e restaurants, but be advise, there is no parking include, you must pay 32 dolars a day to park you car!Дійсний відгук від користувача Hotels.com
Worst hospitality I've ever had in traveling. Our whole stay (5 day) no washcloths. Housekeepers were lazy I wish I had taken pictures of how they cleaned my room. all in all there are other great options near south beach. I believe they maintain at a minimum due to location.Дійсний відгук від користувача Hotels.com
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My first impression of the hotel is that the pictures included on hotels.com are accurate, but the pictures were taken at the best angle. I expected a really stylish and chic hotel, but it was just okay. The hotel staff was very nice and professional. When we got there (we were early), they held our luggage and asked us to return at 2:30PM. When we […] returned, our room was ready. We requested a room with double beds and got it. The room is small, and the bathroom doesn't have any towel racks. The shower glass is clear, so don't expect to have someone in the bathroom getting dressed while you're showering (unless you're comfortable with it). We were on the first floor, and the flooring seemed to be shaky and the carpet was pulled up (on the edges). We had to request a room change, but the ceiling is the bathroom was leaking. The room we were moved to had the same problem. We also has problems daily with the toilets getting stopped up. The hotel location is great...A block away from the beach and Ocean Drive. Hotel has free happy hour from 7:00PM to 8:00PM, but the drink selection is limited. At night, the hotel has music playing loudly. It didn't bother us though. We had a great time. I'd recommend this hotel for location only. Читати даліДійсний відгук від користувача Hotels.com
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The area was so noisy that it was impossible to sleep, possibly due to Spring Break.Дійсний відгук від користувача Hotels.com
"GREAT VALUE - FRIENDLY STAFF"
This a great hotel for the guest that is looking for a fun time right in the party area of South Beach's Collins/Ocean Drive. For the price, you will be hard pressed to find a hotel that can match the Whitelaw Hotel. The rooms are clean and mine was renovated with 'hipster' flair. Be sure to hang at the lobby bar with the charming Doreene and the rest […] of the staff that will be sure to make you feel like family. Will be sure to stay here again! Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Good Afternoon John, Your wonderful feedback is greatly appreciated and we are very glad that you chose to share it with us! We are all about creating everlasting memories here at The Whitelaw Hotel, and all about having a fun time! I see that you were content with the cleanliness of your room. I am glad that you were given great service by our staff. Doreene and the rest of the team are awesome and they are always eager to serve you! We hope to have you stay with us again sometime soon!
"Great location at a great price"
We stayed here for our first marriage anniversary for 4 days. This review is from the perspective of 'what South Beach has to offer': Pros: Very helpful folks at the front desk. Great location with tons of restaurants, shops and bars around. Just 1 block from ocean drive. Our room was sized appropriately for 2 people and faced the street. Free drinks […] from 7-8pm. Better nightly room rate compared to nearby hotels. Although this hotel provides complementary wi-fi service only in the lobby, but since our room was directly above the lobby, we were able to catch wi-fi just fine :) Cons: Music at the bar downstairs was too loud at nights. Bathroom was small. Hotel room floor seemed kind of loose at places. TV did not offer HD channels. Overall - I would recommend staying at this hotel. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Hello Kapoor, Your wonderful 5 star feedback is greatly appreciated and we thank you so much for taking your time to provide it! Happy late Anniversary! :) I am glad that our front desk staff was able to provide you with great service. The location of our property is absolutely amazing and we are in the middle of all the action. I am glad that you were able to take advantage of our complimentary cocktail hour from 7-8pm. It's a perfect way to start the night off right, and mingle around and get to know your temporary neighbors. We are working to fix all of our cons. It is constructive feedback such as yours that allows us to make the necessary changes we need to, in order to better the hotel and our services! We hope to have you stay with us again!
"Poor reception attitude"
The room was fine. It's an older hotel that's been updated. It's a little small, but let's face it, if your going to south beach Miam, your not really going there for the hotel room. But being on south beach the hotel is a little pricey. Upon arrival, receptionist asked a few times " are you sure you have a reservation at this hotel?" I consider myself […] to be a clean-cut, upper-middle class person, I may not be a celebrity or anything, but then I doubt very much that a celebrity would ever stay at this hotel. Then upon check out, reception told me that they were going to charge me for a distinction of a towel. I said "WHAT?" I used one towel to dry myself off after a shower, if it got little damp that's the whole purpose of the towel. He tells me "you guys got makeup or something on a towel." I look around and ask him, how many of me do you see? I'm only one single guy and I don't know about the guys in Miami, but in Canada, guys don't wear makeup. Felt very discussed with reception and walked out. Needless to say, I won't ever stay there again. Stay away from this place. Better hotels in the area for same price. Читати даліДійсний відгук від користувача Expedia
"Epicenter of it all, great staff, super loud hotel"
This definitely IS a hotel for the party jet set. Seems to have two elements of management. The bar area which seems to be run by a group of four or five and really amazing bartenders; one of the male servers w/ the scruffy face is a bit pretentious, but the bar manager and all the females there were amazing. I mention it as its an integral part of […] the hotel since the tiny front desk is right next to the bar. The bar seems to be the entire hotel really. Its the epicenter of it all. They have tiny happy hour w/ free drinks from 7-8, tiny tiny cups with bar vodka, whatever, its free right. The other is hotel arena, which is pretty basic for boutique hotels The noise goes all night, all morning. Wake at 3:45 am, the music is still going strong in the lobby. Its not a hotel to come to relax at; its a party hotel, and they pride themselves on it. The room was kind of a standard Motel 6 type double room, but the mini bar is nice, at 7 dollars a nip. The South Beach hotel group HOLDS 100.00 on your card, so be cautious. Took six days to come off using a debit. Kind of crazy. The Ritz and Waldforf Astoria don't even hold that much. In fact I have been all over the world, you rarely see that any longer. They wouldn't accept a cash deposit, and I travel a lot so that is helpful when they do. However all in all, there is nothing to complain about. The staff is great, front desk pleasant, restaurant and bartenders amazing, personable and in the heart of everything. It's a good stay. Читати даліДійсний відгук від користувача Expedia
Відповідь від The Whitelaw Hotel Hello Ken, Thank you so much for taking your time to provide us with such an extensive review for all of our guests to read! I am glad that you had a great time while staying with us! The bartenders here are definitely great, and do know how to mix delicious cocktails! I see that you were able to take advantage of our wonderful amenities such as the cocktail hour from 7-8PM. We do indeed place a $100 hold on your credit card for incidentals. The funds are released back onto your account as soon as you check out. Depending on your financial provider, it can take them longer to release the funds to your card. I am glad that the front desk staff was able to assist and accommodate you! We hope to see you soon!
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"Great for a couple of nights, no frills but cute"
The decor is really cute. I have stayed here twice. You can't beat the price. Cute patio out front, I ate there one morning, the food was decent. The air in the rooms seemed a little humid but maybe that's just Miami hotels. Your shower is going to leak out onto your bathroom floor FYI. Sometimes I wished I had more towels. But it wasn't a huge deal. […] It was clean. I would stay here again. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Good Afternoon Brianna, Thank you for your feedback for all of our future guests to read! I am glad that you had a great time while staying with us! I see that you liked the decor of our hotel. Thank you for being a loyal returning guest. I will mention your feedback in regards to the air conditioner, and the shower to our maintenance department. I will make sure that they check all rooms. We hope to have you stay with us again in the future!
ATTENTION WAS GOOD PART OF MANAGERS, would have lacked a bit of warmth toward people. The breakfast they offer is regular and overtime pay. The rating of one to ten, is six.Дійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Good Afternoon, Your honest feedback is greatly appreciated! Thank you for sharing it with us! I am glad that you were given good service by our managers. I will make sure to mention your feedback in regards to the breakfast to our management. We hope to see you soon!
"A fair hotel at a fair price"
The music plays very loudly until 2:30 am so it is def a party hotel. The lobby was run down and the waitresses were not very friendly or helpful but it was cheap and right in the middle of everything. 1 block from the beach and Wet Willys. The room was small but I didn't go to South beach for the hotel. I was only there to sleep and the beds were […] comfortable. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Hello Alana, Thank you so much for taking your time to post your honest feedback on Hotels.com for all of our future guests to read! I am extremely sorry to see that the music was playing loudly until 2:30AM. I will definitely speak with the front desk manager about this. This is not acceptable as we do have guests that would love to get a quiet nights rest. I see that you found our lobby to be run down and that the service from the waitresses were not satisfactory! I am going to personally talk with the manager of the bar as each and every guest should be provided with outstanding service! Our location is prime and we are glad that you were content with that. We are very central, within walking distance to all the hot spots on South Beach! We are indeed a boutique hotel therefore our rooms are a bit smaller then your average hotel room. We hope that you would give us another chance in the future, if visiting South Beach again!
"close to Miami beach & parking lot"
cheap rate ( dinning too ) , party everyday at lobby, many choice of food and shopping nearby, two blocks to MIAMI BEACH and parking lot...1st floor have to carry luggage for 6 ladder ; booking online with King bed ~ only Twim availableДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Hello Danny, Thank you for taking your time to post your wonderful feedback on Hotels.com for all of our future guests to read! I am glad that you got a great rate with us! We do have a lively lobby at night- with complimentary cocktails for all guests from 7-8pm nightly! We are located in the heart of South Beach, within walking distance to all the hot spots, shops, and restaurants. We hope to have you stay with us again in the future!
"kitschy!"
Very much aimed at a younger crowd, and that's not necessarily bad. The room was garish --- outlandish plush padding on the walls, a chandelier above one of the beds. But it was a quiet sleeping experience, and the beds were acceptably comfortable. Only downside to the room was the bathroom door, which would not close all the way. The free happy hour […] was decent. The location is unbeatable - two blocks from the beach, and right in the middle of South Beach. Good place to stay if you're in your 20's and/or don't get freaked out by everything not being perfect. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Good Afternoon Glen, Your feedback is greatly appreciated! Thank you for taking your time to share it with us! We cater to all kinds of guests- from young, to older, to business people, to the party goers. I am glad that you got a great nights sleep with us! The beds are indeed very comfortable! I am sorry that the door to your bathroom would not close all the way. If we were aware of this while you were with us we would have definitely tried to correct the issue. I see that you were able to take advantage of the complimentary cocktail hour from 7-8pm nightly. Our location in definitely prime. We are in the heart of South Beach within walking distance to all of the great spots on South Beach! Please come back and stay with us soon!
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"Beautiful room"
The hotel is beauiful so different and it has everything. Walking to the room the hall has a nice smell and the room it is so beautiful the decoration, big flat tv, radio cd, a frigde with wine, soda beer, juice, gatorade, there was candy, snacks, chocolate, etc. A bigh bathroom and very moderm. Bar, restaurant, drinks for free and a block away the […] beach. You have everything on this hotel. We love it!!!!! Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Hello AMR, Thank you for taking your time to post your wonderful 5 star feedback! I am very glad to read that you found the hotel to be beautiful! I see that you were able to advantage of the complimentary cocktail hour from 7-8pm nightly. It's a great time to mingle and get to know your temporary neighbors. We can't wait to have you stay with us again soon!
"Whitelaw: Huge disappointment"
Would never return ....horrible experienceДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Hello Vince, Thank you for taking your time to post your honest feedback on Hotels.com for all of our future guests to read! I am terribly sorry that you did not have an amazing time while staying with us! Our goal is to create wonderful everlasting memories that will continue to bring our guests back! I am sorry that you had a different experience! I would love to hear more about why you would never return and how your stay with us was a horrible one.
"Amazing central location!"
The Whitelaw Hotel was walking distance from everything - it was a great choice from my boyfriend and I who are 20somethings who were in Miami looking for both relaxation & partying. Upon arrival, we had to wait until 3pm to check in-BUT the hotel did offer to hold our bags until that time so we could get something to eat in the meantime. The hotel […] offers free happy hour from 7-8pm every day, which was awesome for a pre-game. Beach towels were available....sometimes. We were on the 2nd floor overlooking Collins Ave. The hotel lobby has music playing constantly which was definitely fun. We did not have any trouble with hearing it from inside our room, which was super quiet although it was directly over the lobby. :) Rooms were cleaned every day, but not until like 4:30PM, which I thought was odd. Especially since we left our hotel room every day by about 10am, and left the "please clean me now" sign on our door handle. Whitelaw is about a 5 minute or less walk to the beach, which was perfect for us! Also, the shuttle transportation to and from the airport was perfect, saved us a bunch of $$ and it was completely reliable and on time - about a 20 minute ride in either direction. Would definitely stay there again and would highly recommend this hotel! Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Good Evening Ashley, Thank you so much for taking your time to post your honest 5 star feedback on Hotels.com for all of our future guests to read! I am extremely glad to see that you had an amazing time while staying with us! We are in a great spot in South Beach. We are in the middle of all the action going on around here. We are glad that you were able to get something to eat while waiting for the time to check in. The complimentary cocktail hour is a great time to get to know your temporary neighbors and also to start the night off right. It seems to me like you and your boyfriend had fun while you were visiting South Beach! Please come back to party and relax with us again soon!
"Good, not great"
The staff was very helpful and courteous. Room was clean, if a little sparse. There was no towel rack, which was odd. Worst part of the room was that the water tasted awful so I was forced to drink the overpriced bottled water from the mini-bar. Great location though; one block from Wet Willie's and Mango's.Дійсний відгук від користувача Hotels.com
"You get what you pay for, sometimes less"
I reserved a room with 2 full beds from hotels.com, but apparently that wasn't guaranteed so when we checked in we got one king bed. I complained but the front desk said they didn't have any other rooms to give us so we would have to move the next day. We sucked it up and said ok since we were just planning on using the room to sleep in anyway. We moved […] the next day, but the new room wasn't really that much better. The bathrooms were tiny, and it was hard to use the shower without spilling a lot of water on the bathroom floor. Also, the very cool looking sinks were annoying to actually use and very low. There was very little counter space for our toiletries and no drawers to unpack our stuff so we had to live out of our suitcases. The location was great though and for the price I paid I'd say it was a fair value, but I wouldn't stay there again. Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Hello Tanya, Thank you for taking your time to post your honest feedback on Hotels.com for all of our future guests to read! I am glad that our staff was able to accommodate you with a room until the following day. We are working on finding a solution for the issue with the shower. I apologize that you didn't find the hotel to be amazing!! Our location is great! We are in the heart of South Beach within walking distance to everything. Your feedback is appreciated!!
"Not bad"
If u don't like noise, please request for a room at the back at 2nd or 3rd level. My first 2 nights were at ground level and the music at bar (which is just at the lobby) is way too noisy till late. I couldn't sleep most time. Later on I requested for change to a quiet room, then I was given a room at the back on 3rd floor. At least I got some good […] sleep thereafter. Location is good. Beach is just 5 mins away. Shopping area is just on the same street too. Food is everywhere. Hotel provides free drinks at the bar from 7-8pm daily, free wifi and airport shuttle. Overall a good stay! Читати даліДійсний відгук від користувача Hotels.com
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"Whitelaw- Party night"
We Loved it! If you are looking for a quiet peaceful sleep go to the west coast of Florida! This is a hip, fun, younger party atmosphere! The whole area is alive and jumpin till midnight, or a bit later, lots of great resturants and clubs, and a block from the beach! We were on our honeymoon & drove from NY to Key West amd up through Miami. We had a […] great dinner, danced and strolled the area. The room was unique, and the bed was very comfortable. We Will come back! Читати даліДійсний відгук від користувача Hotels.com
Відповідь від The Whitelaw Hotel Good Evening Mike & Soraya, Thank you so much for taking your time to post your honest feedback on Hotels.com for all of our future guests to read!! We are very glad to see that you loved your stay with us!! Our hotel is definitely alive and jumping and a great place to create wonderful memories!! We are in the heart of all the action. We can't wait to have you stay with us again soon!!!
"Great location. Good price"
Perfect location. Trendy. Get what u pay for, low cost = small room, no amenities, strict check in @ 3:00 but good deal. 2 blocks from beach & tons of restaurants, shops, clubs... Loud bar in front cool but ask for a 2nd or 3rd floor back room.Дійсний відгук від користувача Hotels.com
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"Great"
The hotel was beautiful but the drinks the bartender made were terrible .Дійсний відгук від користувача Hotels.com
"Great location but You won't get much sleep here!"
Hotel is art deco and has beautiful lobby. Location is right in heart of South Beach entertainment and shopping. However there is a bar in the lobby with loud music so don't stay here if you want to sleep. Rooms are tiny and not sound proof so we heard music all night long! Would not stay there again because of this.Дійсний відгук від користувача Hotels.com
"worst everrrr"
you'd never go here. too noisy everyday. can't sleep. too small rooms. don't change towels. even I had inconvenience with broken door lock. have no parking lot.Дійсний відгук від користувача Expedia
Відповідь від The Whitelaw Hotel Good Afternoon, Your feedback is greatly appreciated!!! I apologize about the amount of noise that you were experiencing while staying with us! We are indeed a boutique hotel therefore our rooms are a bit smaller then your average size hotel room. Because of our location on South Beach and our issue with space, we do not have a parking lot. We do offer valet parking at the hotel at a cost. There are also several lots and garages around the hotel for you to park at as well.
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