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Розташування
Готель Serrano Hotel, a Kimpton Hotel побудований у самому центрі міста Сан-Франсіско і в межах пішої прогулянки від нього розміщені Театр «Марракеш Меджик», Юніон-Сквер і Торговий центр Westfield San Francisco Center. Також неподалік є Університет «Академія мистецтв» і Музей мистецтва Азії в Сан-Франциско.
Готельні вигоди.
У готелі Serrano Hotel, a Kimpton Hotel є парильня, цілодобовий фітнес-центр і безкоштовні велосипеди. Безкоштовний високошвидкісний бездротовий і дротовий доступ до Інтернету доступний у зонах загального користування. Для ведення бізнесу в цьому 3,5-зірковому готелі передбачено такі готельні вигоди: цілодобовий бізнес-центр, зали засідань для невеликих груп та технічна допомога. Цей готель екологічно чистого типу пропонує таке: ресторан і бар/лаунж-бар. У певні дні цей готель безкоштовно надає вечірні заходи. Послуги на вимогу: послуги консьєржа, весільні послуги та обслуговування заходів. Додаткові готельні вигоди включають таке: багатомовний персонал, кава у фойє та безкоштовні газети у фойє. Зверніть увагу, що паління на території заборонено.
Номери
У номерах із кондиціонерами, кількість яких у готелі Serrano Hotel, a Kimpton Hotel складає 236, є сейфи для ноутбуків і міні-бар. Надаються послуги бездротового та дротового високошвидкісного доступу до Інтернету (за додаткову плату). По телевізору можна переглянути канали кабельного/супутникового телебачення, а також надаються відеоігри і платні кінофільми. В усіх номерах є письмовий стіл, безкоштовні газети по робочих днях, а також багатоканальний телефон з голосовою поштою. У ванних кімнатах є комбінований душ/ванна, купальні халати, фірмові предмети туалету і фен.
Серед додаткових вигод: праска/прасувальна дошка та радіогодинник. На запит надаються такі готельні вигоди: підготування постелі до сну, масаж у номері та антиалергенні постільні речі. Прибирання пропонується щоденно. У номерах готелю Serrano Hotel, a Kimpton Hotel палити заборонено.
"舊金山的ADENTE旅館"Відгук від PEI-TSZ LI, "TAIWAN", 30 черв, 2010
房間乾淨，設備齊全，但我們沒有使用到客房服務。服務人員態度良好，飯店所附的早餐看起來種類很多，但我們選擇的配套不附早餐，所以沒有實際吃過。飯店附近相當方便，有藥妝店(便利店)，許多餐廳，離聯合廣場步行不到十分鐘，公眾運輸便利。
Оцінено відвідувачем Hotels.com: 28 квіт, 2010
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Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються по змозі після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
**Ці зручності можуть надаватися лише в певних номерах або апартаментах. За деякі зручності може стягуватися додаткова плата.
Екологічно чистий готель — Сертифіковано третьою стороною
Цей готель бере участь у програмі незалежної сертифікації третьою стороною Green Seal. Програма сертифікації третьою стороною оцінює вплив діяльності готелю на такі сфери, як навколишнє середовище, суспільство, культурний спадок і місцеву економіку. Об’єктивна оцінка екологічної безпечності діяльності готелю проводилася незалежним аудитором, відповідно до правил програми сертифікації третьою стороною.
Цей готель у певні дні безкоштовно надає вечірні заходи.
Jaspers Corner Tap – у цьому ресторані подаються: сніданок, ланч і обід. Відвідувачі можуть замовити напої у барі. Деякі страви можуть бути недоступними кожного дня.
Пропонується цілодобове обслуговування номерів.
З-поміж можливостей для розваг, які пропонує цей готель, вирізняються такі: парильня, цілодобовий фітнес-центр і безкоштовні велосипеди.
Наведені нижче види відпочинку доступні в самому готелі або поруч; деякі з них платні.
У деяких готелях додаткова плата за певні вигоди або послуги стягується навіть у разі, коли ви ними не користуєтеся. Крім того, під час реєстрації та виписування з готелю з вас можуть стягуватися державні збори та податки. Представники готелю повідомили нас, що в них стягується плата за:
Ми врахували всі збори, повідомлені нам представниками готелю. Проте розмір плати може змінюватися, наприклад залежно від тривалості перебування або типу броньованого номера.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються по змозі після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.
переглянути всі готелі – Сан-Франсіско"Good downtown location & great customer service"
The hotel sits on the corner of Post & O'Farrell so you definitely get the "downtown SF" feel (including the questionable looking characters on the sidewalks of O'Farrell, but then Post is "nice.") I was greeted by a friendly Valet, which was a little pricey, but I would not have wanted to park at one of several lots near by for less. (Besides the Valet […] allows you to go in & out.) When we went to dinner the Valet hailed the taxi & even told my boyfriend our restaurant was only a few blocks (but he didn't want me to have to walk up the hill in my stilettos). The lobby was beautiful inside, a bit of a "historic" feel, good restaurants & night life nearby, there was a restaurant/bar connected to the lobby too. Our "Deluxe King" room was supposed to come with a complimentary wine reception that was not offered at check-in, though we arrived at 8:00pm, so maybe it was too late? I was not impressed about that, but otherwise the customer service was very friendly and accommodating at check-in & check-out. We brought a bottle of wine & there was a wine opener in the room (even available for purchase) along with other pricey minibar items, similar to Vegas. The room was very clean, upscale feel & cozy. The bathroom was small, but there were two small shelves near the sink where I was able to lay out my things. Room came with iPod docking player & hotel offered complimentary items if you forgot anything. Overall we were pleased and would recommend it! Читати далі
"Stay here whenever I can afford it"
If you have to suffer through Union Square, this is one of the better places to do it. Older building but nicely kept, in the classy Kimpton style. Across from the dramatically more expensive Hilton, and far enough away from Geary so you don't have to put up with Hotel Frank's labor dispute. Internet works great.
"Great place"
Loved the hotel. Room was tini but it San fransico.
"I loved the hosted wine service!"
It was so great to come back from touring the city to a hosted wine reception! After a long day of walking around this was such a nice treat. The service was great here as well. Ginger was great about pointing out some local places to eat, and giving us a coupon for a free appetizer. The only downside was the Tenderloin was a few blocks away but Ginger […] was great about pointing this area out so it was easy to avoid. Great hotel, great service, comfy rooms, I'd definitely come here again when visiting SF! Читати далі
"awesome stay if you're going to a Warfield show"
great location to downtown and a short walking distance to Warfield theatre. Would definitely stay again, although wouldn't pay the $42 for valet, when we could have parked in the nearby garage for $28. Plus the valet broke our cup holder. overall good hotel, clean, friendly, with great wine reception!!!!
"Close to Union Sqaure shopping"
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Really wonderful staff. They couldn't have been more cheeful or accomodating.
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"Great for the price"
Great value for the price! The room was very clean and the service was friendly, professional and very helpful. Location was close to the BART, for airport transportation and also for downtown shopping. Very great hotel, intricately beautiful lobby in detail. I would stay here again!
Isn't our lobby fantastic? Original woodwork from 1926, and I am glad you enjoyed it.
1 відповідь від Serrano Hotel, a Kimpton Hotel"Great hotel, decadent but important neighborhood."
Efficient and courteous service, charming hosting details.
"Leisure visit"
Would definitely stay again. Very comfortable.
"Great location....nice wine reception!"
First time at a Kimpton hotel...will definately book another stay!
I'm thrilled to find out you enjoyed your first stay! thanks for the kind comment. :)
1 відповідь від Serrano Hotel, a Kimpton HotelThank you for making our stay at the Serrano wonderful. Chad for making sure we got the best out of San Fran.
Service was great and staff members are very friendly -- which goes a long way for me. I picked this hotel because of its unique character which I definitely got. The only discomfort that we (travelling with hubby and toddler) experienced was the bathroom. It was SMALL and had no counter space. No big deal for our one night stay, but we were so glad […] to have moved to the traditional "chain" type hotel where we had the comfortable space. [The hotel switch was just due to plans falling thru and not Serrano.] Читати далі
I am very glad to hear you got our charm, we sure do have plenty of it :)
1 відповідь від Serrano Hotel, a Kimpton HotelWe enjoyed our stay in SF. The Curran and Geary theaters were less than a block away and we were able to purchase rush seats for a discounted price 2 hours before the performances. We use the public transit which was about 4 - 5 blocks from the hotel. Shopping in Union Square was about a 10 min walk from the hotel.
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"Serrano -- Nice Find"
The Serrano Hotel is ideally located for shopping, dining and access to the great public transportation in San Francisco. The hotel staff is friendly and helpful. The room, although small, was more than adequate and clean. The Happy Hour in the lobby is a lovely touch and fun to chat with other guests. Overall, a very pleasant experience. Looking forward […] to my stay next year! Читати далі
"Great pet friendly hotel!!"
Staff was very friendly and helpful. they provided free dog treats for my puppy. the room was clean and the beds were very comfortable. Awesome staff. I wil be staying here again the next time im in the city. Great location in heart of Union square near cable car stop.
"Fun!"
This hotel was really fun! They had great entertainment in the room and in the gym. The wine reception was great and so was the location of the hotel. The bed was also really comfortable.
"Great spot!"
We visit San Francisco every 2 months for medical appointments. We stay lots of places, This one is in my top 5. Easy location, easy to find. Great service and nice staff. Wine reception and coffee service in lobby were excellent. It took a while to get our car in the morning, so they creditted me a night. Nice room with lots of extras.
"Excellent Location"
Walking distance of Union Square, very convenient for visit the city for shopping or tourism. Hotel Service is fantastic and has a very nice and popular bar.
"Good hotel, not so good neighborhood"
The service is good, the breakfast is little bit overpriced and they added 20% gratitude automatically. Pretty close to Union square and China Town, but first couple blocks are not very friendly.
"Have stayed here many times"
Am falling out of love for this hotel, despite staying here many times and being a Kimpton member. Cons this visit: Two sheet soy Kleenex left in the box? Who wants to all down stairs for more Kleenex at 11 pm? Bed a bit lumpy. Internet signal intermittent, causing LARGE frustrations when trying to get work and emails out. Pros this visit: Staff always […] cordial and welcoming. Stephan the bellman always pleasant and accommodating. Great food and sensational burger in the adjacent dining room, Jaspers. Free NY Times and SF Chronicle in the lobby early in the morning. Great location. Good parking next door. Читати далі
Oh no! We don't want you to fall out of love with us, I will address the mentioned issues and I thank you for commenting about them so that we have the opportunity to regain your trust before losing you. We hope to see you again soon. Regards,
1 відповідь від Serrano Hotel, a Kimpton HotelI stay at a lot of hotels. This place is excellent. The service could not have been better .. So friendly. Room quality excellent. Fantastic old world luxurious hotel lobby area. These people obviously know what they are doing. Lovely wine reception at night too .. But stick to the red .. The white is too sweet.
"Serrano Hotel in San Francisco"
The lobby was classy, but not stuffy. The elevators are tiny and slow, but the room was spacious and nice. The queen size bed was more comfortable than any hotel I can remember staying in. The bathroom was bigger than I expected and my girlfriend loved the Aveda toiletries. The hotel staff was very accommodating and provided me with a razor at no charge. […] Parking was a bit pricey, but it is directly next to the hotel and the rates were similar at other garages. The hotel is near some nice areas, but also close to some sketchy areas so make sure you know where you are going. The wine reception was a touch and perfect before a dinner. Читати далі
"Hotel Serrano--very pleased"
Really enjoyed my stay at the hotel. Great location (only a short walk from the Civic Center as well as Nob Hill), beautiful lobby, very nice and comfortable room with an excellently stocked minibar. (The only amenity that was lacking was a coffeemaker.) Fast and reliable room service with good food as well, including healthy menu options for both breakfast […] and dinner. The staff was unfailing courteous and helpful. Very impressed, would definitely recommend if you can get a good rate. Читати далі
I am very pleased to read your comments, thank you! We will see what we can do about those coffeemakers. Come back and see us soon. Regards,
1 відповідь від Serrano Hotel, a Kimpton Hotel"This HOTEL is a FIND!"
This hotel is great! Its centrally located. Close to the BART at Powell, close to the cable cars and union square. The fitness center although small had state of the art machinery that allow you to watch your own personal TV. There were lots of local restaurants near by and the hotel. The restaurant in the hotel was good as well. I would recommend […] this place and stay here again! Читати далі
Thank you so much for commenting about your experience with Serrano, we greatly value your input and would love to see you back here soon. Regards,
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"Serrano Hotel San Francisco - Great value"
Hotel staff was very accomodating and the price was low.
Thank you for your comments, we look forward to welcoming you back to Serrano. Regards,
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"Serrano"
This is a great hotel. Wonderful service, quality throughout. And the free wine service in the early evening brings out the guests to mingle with each other. Very highly recommend.
Thank you for your review, we truly do enjoy the wine hour mingling. Come back and see us soon. Regards,
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"Small but got its perks."
The hotel is located on a corner street and if you blink you might miss the front entrance altogether. You can either valet your car or self park on the lot next to it. The lobby has an old world charm and the elevators are pretty fast for such an old building. The rooms were a bit small and dated. I understand that this is a older hotel but the toilet […] was so close to the wall even I had trouble maneuvering in there and I'm only 5'1. We had a bit of an issue getting our car valet at 11 o'clock at night. We had to leave the car and go to the front desk for service. The surrounding neighborhood at night is less to be desired. Luckily we only had to spend one night there. Читати далі
"Serrano went the extra mile"
My mom and I stayed at the Serrano for her 70th birthday. We couldn't have been happier with our accommodations. When the staff found out it was my mother's b'day, they upgraded our hotel room and sent a bottle of wine and a couple of fabulous desserts to our room, gratis. They also all signed a card to her. It made a wonderful experience all that much […] more special. The hotel is well-located near Union Square and BART stations, though it is in the Tenderloin, meaning there are a few dubious characters wandering around. But this is San Francisco, folks -- if you can't handle a few dubious characters, don't come here. Читати далі
"very happy"
We came for a weekend to see family and sightsee. The hotel is very convenient to transportation, restaurants and shopping. We very much enjoyed the morning coffee and evening wine receptions. Our room was clean and quiet, so we felt very comfortable and slept well. Although the location was great for getting around, it might not suit people who are […] not familiar with the tenderloin. Читати далі
"What a find!"
We'll be back. . .this was such a pleasant surprise. From the unique lobby to the stylish rooms with comfy beds and cool robes--there were many features we appreciated. The coffee served in the morning was some of the best I've had! Thanks for a great stay--we'll be back.
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"Great Staff @ the Kimpton-Hotel Serrano"
The staff made our stay even better. Knew us by name the moment we arrived! Very close to Union Square and the Powell Street cable cars. Great coffee in the morning and a very nice room with lots of space.
"Cramped in the Tenderloin"
Kimpton I love you but the Serrano is a little nutty. It's more Tenderloin than Union Square and you should have knocked down some walls to expand the rooms. I'm sure you would still have enough to be profitable. Thanks to all the staff, you guys rock!
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"Great Wine Reception a plus!"
I have nothing but positive comments for this hotel. First off, you cannot beat the location. We were able to walk everywhere, take public transportation, cable car, all within walking distance. And the one cab ride we took was less than $7. The wine reception alone is worth it, especially after a full day of sight-seeing and you've come home to rest […] before dinner. They served a well know winery wine in both red and white and the lobby is just lovely with plenty of room to enjoy the wine. King room was confortable, good selection of snacks and beverages in mini bar with reasonable prices, great ammenities in the bathroom. We did get a kick out of the leopard skin print bathrobes, however, still trying to figure that one out. The staff was super freindly and informative. We were always greeted with a friendly hello, or "have a great day", etc as we entered and left the hotel. I would definately stay here again. I've stayed at otehr boutique hotels in the area and I would say this is much nicer than the ones I have stayed at before. I would definately recommend it to friends. Читати далі
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