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Оцінено відвідувачем Hotels.com: 14 черв, 2010
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Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку або готівкову заставу на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
**Ці вигоди можуть бути доступні лише в певних номерах або апартаментах. Також за деякі з них може стягуватися додаткова плата.
Kaya Kalp - The Spa має 6 кімнат(и) для процедур. Послуги включають масажі, процедури з догляду за обличчям, скраби для тіла та процедури з догляду за тілом. Пропонується цілий ряд терапевтичних процедур, серед яких Аюрведичні процедури.
Екологічно чистий готель – Сертифіковано третьою стороною
Цей готель бере участь у програмі незалежної сертифікації третьою стороною LEED Platinum. Програма сертифікації третьою стороною оцінює вплив діяльності готелю на такі сфери, як навколишнє середовище, суспільство, культурний спадок і місцеву економіку. Об’єктивна оцінка екологічної безпечності діяльності готелю проводилася аудитором, незалежним від програми сертифікації третьою стороною.
За додаткову плату доступний сніданок "шведський стіл" із гарячими та холодними стравами, який подається щоранку в ресторані від 7:00 до 10:30.
Kebabs and Kurries – цей ресторані пропонує обід та вечерю.
Shanghai Club – цей ресторані пропонує обід і вечерю.
Hornbys Pavilion – цей ресторані пропонує сніданок, обід, вечерю та полуденок. Пропонується полуденний чай. Цей ресторан відкрито 24 години на добу.
Пропонується цілодобове обслуговування номерів.
З-поміж можливостей для розваг, які пропонує цей готель, вирізняються такі: критий басейн, сауна і фітнес-центр.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку або готівкову заставу на випадок непередбачених витрат.
Особливі запити виконуються за можливості після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
"Excellent service"
Quite comfortable, worth recommending. Only negative point was the a.c. Cooling at night which was quite unsatisfactoryДійсний відгук від користувача Hotels.com
Very good rooms, fantastic food and very friendly staff. I have stayed at this hotel many times and enjoy my stay without fail. The only negative is their rigid/ inflexible online booking rules. In the latest incident, by mistake I booked a room for two adults(the default setting) and all that I wanted was to correct it to single adult. There was no […] way of doing this without incurring penalty of a one night cancellation charge! So I had to silently suffer the unnecessary expense of 2 adults room tariff. Читати даліДійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Fabulous service and amazing breakfast"
Superb service, great gym with a view, excellent restaurants in hotel and private car with driver to see the sights of Mumbai.Дійсний відгук від користувача Hotels.com
"Best experience for first time visitors to Mumbai"
The whole experience was amazing. The hotel is located in an excellent position to enable easy access to South and North Mumbai. The hotel staff was extremely helpful; however I did find the reception could have been slightly more organized. My husband had emailed the hotel to request flowers and chocolates on arrival for me, which I did not find. So […] after a few queries and emails I received these 2 days later with the wrong message printed on the cake. Other than that the staff as a whole was very helpful and pleasant. The Chinese restaurant was great, possibly the best Chinese food I have tasted ever!!! That is saying something after coming from Hong Kong! So well done to the Chef. All in All the hotel was well presented, clean and well priced. I would definately go back to this hotel again and recmonned to any firends thinking of staying in Mumbai. Thank you to all the staff for making our stay there great. Читати даліДійсний відгук від користувача Expedia
"The hotel vs its vicinity"
Overall a very pleasant stay at the hotel. (A remark on the negative side concerns not the hotel itself, but its surrounding area: strolling around is very unpleasant, the nearest place worth visiting is about 4 kms away.)Дійсний відгук від користувача Expedia
ok , i enjoyed my stay, services was excellentДійсний відгук від користувача Hotels.com
"Plush hotel"
We got a really good rate here for the night of January 1st, so we took it and it was worth every penny. Very good breakfast buffet too.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Exceptional standards"
Stunning hotel room. Not the most impressive views unfortunately because of the location. Stayed in the Towers so had access to Point of View lounge, which is as impressive in the day as it is at night. Breakfast was very good with a lot of variety. Great stay, will returnДійсний відгук від користувача Expedia
"The best in Mumbai"
Fantastic...Дійсний відгук від користувача Hotels.com
Stay was pretty good, being a member of this hotel, the hotel is dam strict with the check out procedures. Though, I made a 12 hour late check in the previous day.Дійсний відгук від користувача Hotels.com
"Perfect comfort with great dining."
Quite a lengthy checkin procedure but that's thanks to Govt regulations. Brilliant hotel. Very comfortable, clean and wonderful food options. Excellent breakfast buffet and amazing dinner buffet choices...excellent quality. Adjoining room for our children. Good location for us as we needed to be near Tardeo. Would happily stay again.Дійсний відгук від користувача Expedia
"Had a wonderful time..:):)"
I stayed there for 3 nights after my wedding...The hotel is jus awsum!!!:)Дійсний відгук від користувача Expedia
This is a wonderful hotel. Beautiful, perfectly clean, excellent staff ... I cannot fault this hotel in any way. I highly recommend people to stay here.Дійсний відгук від користувача Hotels.com
"very bad location"
We enjoyed our stay inside the hotel only and out side the location was not goodДійсний відгук від користувача Hotels.com
"Delicious breakfast, clean room, friendly staff"
The breakfast buffet is one of the best I've ever had, was very surprised. Clean rooms, not very modern but nice otherwise. We had a small check-in snafu (they didnt have the two twin beds that we requested, but later accommodated us) but great service overallДійсний відгук від користувача Expedia
"Stay at ITC grand central"
Fantastic hotel. Took care of even very small things. Enjoyed our stay to the core and will be looking forward to stay at ITC hotels in future.Дійсний відгук від користувача Expedia
"Great hotel for anyone !!"
The hotel was excellent. Excellent upkeep, personal friendly and really helpfull, spotless, totally recommend the place not a doubt.Дійсний відгук від користувача Expedia
"Business and Family"
One of the best Hotel I have stayed at in recent times. Price, location, and quality was definitely there. Close enough to the activities of Mumbai. All the facilities and treatment centers were available. Pool, sauna, Massages etc.Дійсний відгук від користувача Expedia
"Good hotel in main"
Room, cleanliness & gym very good. Staff good except check in (went twice both delays) & room service were 20-25mins is at least 40 and even 50m.+. One meal had been cooked straight away & was cold on delivery, the other one was hot. The cricket was on at this time but if they were honest about the times would not have used it. Irish baris cocktail […] bar painted dark green at £6 small bottle of beer get a taxi to Colaba around Regal Cinema. Читати даліДійсний відгук від користувача Expedia
"A wonderful stay!"
We arrived at our hotel from Delhi. After a delay in processing our room check in, we discovered a fantastic hotel with all the amenities expected from one of Bombay's finest hotels. The staff were excellent in their attitude and proficiency. The room was very well kept and it was a relief to return to our excellent room after a day in Bombay's cha […] os. Читати даліДійсний відгук від користувача Expedia
"Beautiful hotel but poor service"
The hotel has beautiful features and amenities but the level of service is definitely not the one of a 5*. They did not refill the shampoos/shower gels in the bathroom when cleaning the room and we had to call them twice to deliver them. Sent some clothes at the dry cleaning and the clothes turned out dirtier than before the washing. Also, prices of […] food are extremely high (even compared to other 5* properties in Mumbai). Читати даліДійсний відгук від користувача Expedia
"Pleasant stay with loss"
I would suggest to stay in this hotel but the only problem i faced is the follow up. I had forgotten my shoes in the room after i checked out in the afternoon. I called them up in the evening for recovery of my shoes but neither they bother to call me up or reply to my loss. I am bit disappointed about the recovery they couldnt make in so less time […] . Читати даліДійсний відгук від користувача Expedia
"Great hotel!"
Great hotel! The addition of privacy curtains would be the only change I would like to see.Дійсний відгук від користувача Expedia
"ITC Mumbai Grand Central"
Excellent hotel, not too far from the centre of Mumbai and what you would expect from this hotel groupДійсний відгук від користувача Expedia
"excellent"
excellent hotel, close to business and shopping location, value for moneyДійсний відгук від користувача Expedia
"VIP treatment"
The hotel staff were very attentive, including the service staff at the restaurants. Felt like a VIP everywhere in the hotel.Дійсний відгук від користувача Hotels.com
"Pricey in Mumbai"
Step inside and you are treated to five star hotel and a high level of personal service.e The relative price is high for Mumbai. A slightly negative comments is that the staff may get overly close at times. They give you no space to breath, sometimes overwhelming the guest with questions on how the they like the food, how is the hotel. However, keep […] in mind the friendly Indian culture and their total commitment to please the guest. The hotel staff was 100% kind and friendly in every possible way. So, although I mention it, I also realize this is India hospitality. Very much enjoyed my 6 day stay at this lovely hotel. I conducted all my business inside and did not venture out. I would not recommend walking around outside of the hotel grounds in any Mumbai' hotels. Too many wild dogs roaming the streets and guests/tourists become an instant curiosity. Bottom line, this is a good business destination hotel, certainly not a tourist destination. It fit my purpose perfectly. Читати даліДійсний відгук від користувача Hotels.com
"Too gud for d price...."
D hotel has one of d most comfortable beds.. shopping mall is just 5 min drive from d hotel......n d in house resturant is d place where u can find d best north indian cusine...Дійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"Great hotel for the family"
ITC Grand Central is located in the heart of Mumbai, easily connected to most parts of mumbai. I stayed for 5 nights, I stayed on the 17th and the view was unreal. The staff were extremely warm and friendly. Food at Kebabs and Kurries was great and so was the breakfast.Дійсний відгук від користувача Expedia
Great HospitalityДійсний відгук від користувача Hotels.com
"not worth"
Smell in hotel room Anything you eat or service you avail is 2 to 3 times expensive than any good holel Not at all worth Service is very poorДійсний відгук від користувача Hotels.com
"family review"
great hotel.only grouse is that car that was sent to pick us up was too small for a family of 4 with 4 suitcases and hand luggageДійсний відгук від користувача Hotels.com
"Great location - Great service."
Very comfortable with a very accommodating staff.Дійсний відгук від користувача Hotels.com
Good but no WiFi was a huge dissapointment. Hotels.com website states wifi is free, only upon arrival to hotel we realised that this was not the case. Being a 5star business hotel, providing free WiFi should be the norm as per all other Mumbai hotels of same standard.Дійсний відгук від користувача Hotels.com
"Feel at Home"
The welcoming smiles on the faces of the staff made you feel that you were coming back home and not a hotel. Excellent service.Дійсний відгук від користувача Expedia
"ITC Grand Central"
The Stay Experience at the ITC Grand Central , Mumbai had been pleasing as before . However I did notice that the Shower Faucet in room 1506 was not in good working order and so was the electronic Weighing Scale.. Possibly the batteries needed replacement.. The Check in and Check Out was effecient and so was the concierge services..Дійсний відгук від користувача Expedia
"Recent Stay in Mumbai"
Very good experience overall! Price is little on the high side for the size of the room. I like the service the best part of my stay at this hotel.Дійсний відгук від користувача Expedia
"Great hotel worhty of 5 star rating"
A superb hotel. Very good location, facilities and service worthy of a 5 star rating. Good restaurants and breakfast. Throughly enjoyable stay and would highly recommend this hotel.Дійсний відгук від користувача Expedia
"ITC Grand Mumbai"
They went right in and appeared to clean my room even though I had a do not disturb sign on the door. Reasons being, people's safety! people have died! there is a musty smell if they on't service in 2 hours!! What? Really?? And after all that they did not seem to care about people's privacy. Just said they would put a note on MY account next time to […] respect the privacy notice. Читати даліДійсний відгук від користувача Hotels.com
Відвідувач не залишив коментаря.Дійсний відгук від користувача Hotels.com
"ITC Grand Central Hotel - Not near the airport"
Bad service, lots of noise above our room & in the lobby (repairs and construction), and many promises with no results. I don't recommend this hotel. It is not the one near the airport.Дійсний відгук від користувача Hotels.com
"The ITC Grand Central hotel"
We stayed for one night, and was very happy with the stay. The morning buffet breakfast was also very nice. Exceptnial service. Will surly recommend it to others.Дійсний відгук від користувача Hotels.com
"Elegant and comfortable, but somewhat dated."
Excellent food. Terrific location. This is an elegant hotel, but seems somewhat dated. There is currently some construction work being done around the hotel, which makes access a bit difficult.Дійсний відгук від користувача Expedia
"Do the Four Seasons instead"
Better room, much better service, better bar, and my prices were nearly the same.Дійсний відгук від користувача Hotels.com
"Pleasurable stay."
Staff is courtious and attentive. They allowed us to have a extended check out time to accommodate our flight departure. Breakfast was amazing! So many varieties of cuisine. Room is quiet. Views from the roof top are not to be missed.Дійсний відгук від користувача Expedia
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