3 Palms Oceanfront Resort - Мертл-Біч

An overwhelming unwelcome feeling was present from the first moment I step foot in that hotel lobby...Omg ...Very rude people work in that place The cleaning people were friendly and that tells everything The place is nice ...but I will NEVER go back The day of my leaving they didn't even wait to see if the too. was empty before bringing somebody else […] in....Honestly I can go on and on.... Читати далі

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ROOM WAS VERY SMALL, THE ROOM WAS NEVER CLEANED AND AFTER COMPLAINING IT GOT NO BETTER. HAD TO CALL FOR CLEAN TOWELS AND THE SHEETS WERE NEVER CHANGED AND WE WERE BOOKED FOR 7 NIGHTS!!!!! WOULD HAVE LEFT IF I HAD NOT PAID IN ADVANCE. COMPLAINED BUT MANAGER WASNT IN!!!

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I loved the location n the suite was very nice I enjoyed the stay

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The rooms were nice and clean but on the small side. My main complaints are the the facts that the abandoned hotel next door was an eye sore and most of all the dj blaring music all day long at the hotel next door. Unedited music with children present and volume so loud we could feel the vibrations in our room all the way next door. When we contacted […] the front desk about this all they said was that they get complaints all the time but we would just have to ignore it. So much for relaxing by the pool or in our room. I'd never stay again because of this Читати далі

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The housekeeper was VERY rude when I asked for extra towels and when I stated that she seemed very unhappy about my request she replied, "Did you expect me to jump up and down and be happy that you want something extra?" NO WAY in the hospitality industry should a customer be talked to like that. Furniture in the room was cheap and banged up looking. […] The pictures fall a little short of what is truly experienced. I doubt I will return unless there is no other hotel with vacancy. Читати далі

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parking was horrible, hotel was not 3 star quality as stated. side view was very limited if u leaned over very very small balcony

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Room was very nice and clean. No old hotel room smell and everything was modern except tv was not flat sceen and only a few channels. Staff were nice and friendly. Pool were ok and good location to beach. Be careful on steps to the beach, need repairing. Park on site is only for about 10 cars so be prepared to walk a little, bring the baby scroller. […] We would stay again. The area is close to fun park food and walking to everything is close. Читати далі

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I will never stay there again. They were very rude

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Great location right on beach. Side room with no ocean view room much smaller than expected. Found cigar and milk still in room. Parking garage extremely tight and small.

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The first room was horrible small with no view and the second room was very spacious and comfortable would not stay again or recommend

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Great place. Will definitely stay again.

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We stayed for a weekend getaway. We were able to check in early because our room was ready. When we went to go to our room cleaning ladies were still on the hall and was giving us looks. The elevators reeked of the smell of weed. When we would come in at night our hall would smell like weed as well. The rooms were small but with us barely in the room […] it was alright. The linens were stained a little. If you wanna take your children I would recommend an ocean front view or you'll get a nice view of an old building or a parking garage. Overall I enjoyed my stay there and would stay again. Читати далі

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No flat screen TV!!!! Really?? hardly no where to park. Rooms were very compact (small) Rooms does not match up with pictures from website big difference

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Hotel was very nice. The staff was very welcoming and very attentive. Next time I need a bigger room. The room I had was awesome but it's not the best room to entertain visitors.

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Hotel is clean.very impressed with bathrooms. The pool area is not very impressive to me. The indoor pool is actually an outdoor pool but is clean. Service was great. They need to update the TV in the rooms. TV are outdated. Will stay again

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loved this hotel! Will stay here again!

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Great hotel!!! Our room was an efficiency studio side view but you could still see the ocean from the balcony. Bed was comfortable. Stayed 4 nights. Staff was friendly and hotel was being cleaned all the time. Fast elevators. Parking has a small garage under the building and then across the street, we didn't think it was inconvenient. Nice area, felt […] safe, close to everything. My only complaint would be they need to redo the beach access deck, it's in pretty bad shape. Besides that a great hotel and we would def stay here again!!! Читати далі

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This hotel was rated a 3.8 and wasnt at all. Rusted elevator doors. Dirty stained lobby chairs. Viynl floor peeling up. Half rotting pool roof area. Very little staff. The rooms were pretty nice but the glass sliding door wasnt installed right and was half broke. Needs fast improvments. I was very disapointed.

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We enjoyed our stay very much. On the first night though we had just come straight from home right after my husbands dialysis treatment and his access on his arm did bleed a little onto the sheet during the night. The next night when I pulled back the sheets I saw they didn't bother to change them after seeing that it was impossible to miss. So I called […] the desk and had to go down myself and get the sheets and change them myself. It was a little upsetting they would leave it like that and then make me change them. Читати далі

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Hotel and rooms in it are clean and well maintained. The staff was incredibly helpful and kind. My only gripe is that the elevator to the pool lets you out in the parking garage and you then have to walk through the parking garage and go through an unsecured door to get to the pool area. It was incredibly sketchy at night to have to walk alone through […] a parking garage just to take a dip in the hot tub. Читати далі

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The photos for this hotel were very misleading. Parking was the major issue for us. There were eight parking spaces under the hotel in their garage. If you were not one of the lucky few to snag one of those, you had to park in a lot on another street. There was a restaurant/bar in the lobby that was nicely furnished, but I found the service to be lousy. […] The elevators were poorly upkept, and we found ourselves using the stairs to reach our third floor room. The room itself was nice. Very small, but decorated nicely and clean. The pools.....the small lazy river was very very dirty and so was the spa. The wooden stairs leading to the beach were poorly upkept and in my mind a safety risk. This hotel is wedged between two other hotels. The hotel to the left is a construction area. The hotel to the right is where we should have stayed....The blue something. The "blue something" had a DJ by the pool in the afternoons and other kinds of activities for their guests. Overall the hotel was not a dump, but I will not be staying there again. Читати далі

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I just came down for the night for Cinco De Mayo. The room was great, desk guy was friendly and nothing to complain about. I'd def stay there again.

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Very compact hotel.

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Overall it was a nice room. There is a hotel next door that is abandon and is a sight for sore eye. But overall the place was great.

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The room was very nice,wish they had a inside pool.

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Great hotel for adults!

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Had to wait to check-in after traveling, 4pm was a bit much. Loved the customer service, all to find out that I had reserved a large closet. Wish we would of had more room the pictures online were a little misleading. Our king-size room was taken up by the bed. Loved the decor, just wish we has more space. Would def stay again, just next time...I'm […] opting for 2queen doubles!! Читати далі

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1st night-my daughter stepped on a piece of glass on floor. Front desk gave band aid, Maintenance didn't come until next morning to "sweep" floor. Mgt. Never responded. Getting towels/washcloths was an issue everyday. The rooms are NY small. "Sideview" room guarantees a view of abandoned building or car garage. Parking area onsite is very small and […] only a few spots. Pool was dirty and located outside after walking thru garage. Bright spot was hotel nonsmoking and some individual decided to smoke. Mgt was diligently on the hall trying to identify. Overall the hotel is not a dump but I don't think I would stay again. Читати далі

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Great hotel, would recommend it to anyone. Although I did not get an ocean view, we still enjoyed it. Beds slept very comfortable, omg. It was like a home away from home. Very clean and nice. Yes I would stay there again

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Hotel, was not very clean, it is located on beach, but neighborhood did not feel safe. Do not recommend for family vacation with children .

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Hotel tired but clean. Linens all thin.Check in impersonal, no offers of info on hotel amenities, surrounding area, eateries. Good location, nice beach, pool area could use sprucing up. Did not like that parking is a block away, although nothing happened to car packed full.

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NOT A HOTEL FOR A VIEW. OUR FLOOR SPELLED OF STALE CIGARETTE SMOKE. GUEST SERVICES WERE VERY FRIENDLY OK FOR THE MONEY. PARKING IS A HUGE PROBLEM PARKING FOR HOTEL WAS A BLOCK AWAY ACROSS THE STREET

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parking is across the street in 4 little open lots. Make sure you have you license plate number when you go to check in will not give you pass or tell you were parking is without it. also there is only 4 little spots to park to check in so people parked behind you and you have to wait to get out. Room had an odd smell and ours was facing a parking garage […] so the door had to stay shut. It is close to the little amusement park so we walked down there one night. guess I got what I paid for will not stay here again. Читати далі

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The room was great expect for a few blemishes in the bathroom....chipped paint, a few permanent stains n the tub and the shower head wasn't tighten enough an squirted water from the side. I dnt like room service to clean my room when I'm on vacation bcuz i dnt trust them n general so I put the do not disturb sign the whole time an they did it anyway. […] I call front desk an they insisted that it wasn't. Other than that nice hotel but won't b stay again because they didn't listen or respect my privacy Читати далі

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Rooms didn't look like the advertise ment

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The staff was wonderful. The only thing about this hotel that I was not pleased with was the parking.

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Rooms are small beds are smaller than doubles bur bigger than twin. First night my daughter stepped on small pice of glass on floor. Front desk did provide bandaid/antibiotic cream. Staff didnt come until next morning to sweep area where glass found. Dirty q tip was also found, yuck! Had to wait very long time for washcloths/towels calling twice with […] request. Parking sucks however frnt desk night clerk very helpful since I have disability. View not good had to lean over balcony for sideview. Prking garage on 1 side abandoned building on other. Plus it was on beach, close to family kingdom, Читати далі

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Overall our stay was very good. We went in the off-season and loved our time! Unfortunately, a cold rainy front hit that weekend but that certainly isn't the hotel's fault. We had a room closest to the elevator but still didn't hear much of anything outside the walls. As long as the blinds were closed we could sleep until 10 if we didn't set our alarm! […] The beach access is just as simple as walking out the back door and down to the water. They have a lazy river, cold pool, heated pool, and hot tub. They also have a bar and food stop for those who can't wait to try the many restaurants nearby. Overall, a very good stay. Читати далі

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It is a beautiful hotel. The room was luxury to the max. The only thing is on the website it said there is a indoor pool and spa. It was not indoors it is under like a carport, two sides closed, two sides open to the elements, and it was very cold. That is why I choose the hotel so we could swim and soak in the spa. On that account I was very disappointed, […] but other than that it was great. Читати далі

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I enjoyed it, we had a great location and the parking was good.

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Good hotel but the parking is a lot to be desired at check in

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I enjoyed the stay did not like the room with balcony not able to see anything but renovation on hotel next door, wanted a room with balcony too see the traffic on street not satisfied with that. Also water was not hot enough.

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great place to stay if your in town for awhile. friendly staff and free parking were a plus for me. close to all the local attractions, most within walking distance. will most likely stay here again next year.

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