DoubleTree by Hilton Hotel Bristol - Cadbury House - Брістоль

I have stayed at this hotel before for 4 nights and had a good experience, but this time for one night was a bit of a disappointment. They advertise free bottled water in the rooms, and shaving mirror, neither of which were there, and TV remote and clock radio weren't working also. They have a "Careline - Call anytime and let us know what we can do […] to make your stay great", but when I rang there was no answer - no surprises there I guess. For a Hilton Hotel - they need to address some quality control. Читати далі

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The hotel and grounds are pretty, and the location is ideal just off the A370 from Bristol to Weston. Room very comfortable. All staff encountered seemed preoccupied and disinterested in us as guests. Phones were unanswered (spa, restaurant etc) and when we arrived for our dinner reservation we were largely ignored and told to wait. Very poor showing […] from such a reputable chain. Would not stay here again. Читати далі

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Easy to find, warm welcome, Room was of a decent size, clean, great decor, as a photographer i have to charge a lot of equipment and my room had 10 plug sockets which i was very impressed with! I didn't have to use my extension lead like in most hotels. I also took my 27" iMac to edit on and the desk was plenty big enough. Toiletries were nice, shower […] powerful.. only one little thing i personally would have preferred is a slightly thicker duvet to feel more snuggled. leisure facilities were great, 2 hungry horse pubs within about 1-2miles each way of the hotel... I will definitely use agin. Читати далі

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Very good stay

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Room was ok, I upgraded to have a king room, then upgraded by paying £15 when I got to the hotel, not worth the money, paid almost £140 for a room for 1 night, which was nothing special. Real basic choice of TV channels, from BBC1, BBC2, ITV, Channel4, ITV2 & ITV3. I stayed in a village hotel of late & had a huge plush room for less than I paid at Cadbury […] House. Читати далі

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Average and had hoped it would be excellent. The website pics of the building build up an image which, in the main, was exaggerated. Theres nothing around the location entertainment-wise that's not a good taxi ride away. Room was clean. Bed very comfortable. Didn't like the glass window into the bathroom. Bath was great but shower head rickety and pathetic. […] Was with great company though and enjoyed my weekend. Читати далі

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The hotel is lovely, however, unfortunately during our first night it coincided with a wedding and so despite being on the 6th floor, we had to put up with wedding guests shouting outside the hotel and the disco blazing out until all hours. It sounded like Brighton seafront on a Saturday night. Would recommend the hotel, but would suggest you check […] to see if they have any wedding bookings as the chances are you won't be having an early night. Читати далі

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In general, a positive experience. The room was pleasant, with a view of a small lake and fountain. I had expected a king size bed to be 6 feet wide, as this has been my experience in other hotels in the UK and Europe, but I have now discovered that an English king size is sometimes only 5 feet in width. The room was not as big as I had expected, from […] the description "De Luxe" room. However, all the hotel staff, in housekeeping, the bar and the restaurant at breakfast, were extremely helpful and efficient. The hotel was fully booked and we were unable to get a table in the restaurant for dinner at the time we would have liked. However, we had a very good bar-meal. The breakfast was excellent, with a varied choice of food. The hotel is an extended manor house, but relatively little character has been retained or used for inspiration in the bar and restaurant areas. I was surprised to see a beautifully carved wooden fire-surround in a very narrow corridor leading to the pretentiously named Wash Rooms (toilets). What a pity that this feature had not been used as the centre piece of a room. In general, we enjoyed our stay and would recommend the hotel, although we found the car park rather a long way from the hotel entrance. Читати далі

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We enjoyed our stay. The hotel room was very stylish. I didn't like the fact our bathroom had a window so there was no privacy on washing. Also the hotel is quite far away from any shops so if you wanted to get cheaper food not in the hotel you couldn't without driving. On arrival we got given a warm cookie which was a really nice idea but whilst in […] the bar and ordering a side order of olives,it took 45minutes to be given to us which wasn't really good enough.over all its a nice beautiful hotel room but with a few down sides. Читати далі

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Good quality service upon arrival and room service throughout. Marco's steakhouse is a must and a joy every time. The only down side I always find with this hotel is the noise levels at times are too high! Next door room doors banging and music from the function room can be heard until 2am! And we stayed on the 7th floor! Luckily I wear earplugs. Apart […] from that I would recommend this hotel. Читати далі

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Good break for 2 days but some of the staff need a little bit more urgency when serving simple things. MPW restuarant was good.

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Very pleasant hotel in a lovely location. Good service, nice rooms and happy to recommend.

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Excellent hotel, staff really friendly, stayed there on numerous occasions will be staying again

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The sub-Manager is a rude man. I asked for a second glass of Champagne at the wedding reception and instead of talking to me directly he spoke to the Barman, shaking his head with his back to me and the poor bar man had to apologise to me and deny me my request. Later that night, the fun included rounded up the lovely Gerbers put on the tables for the […] wedding into a big bunch, the staff were not happy, they were Hotel property! I don't know what they were going to do with them the next day?? Читати далі

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Very friendly staff, excellent hotel.

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We stayed at this hotel for a Saturday night DBB. The staff were extremely helpful and food was wonderful. In short the experience was very good and we shall be booking again.

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Great hotel!! Great Gym!! and very nice food!! The room was lovely although as in most hotels if your neighbour is a bit deaf you get to listen to what he is watching but I will be back to stay here Very Nice!!

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We work in hospitality so when we take a break we just want to chill out and not drive around. This place has an excellent pool, gym, sauna and steam room. The food is good, it's easy to get to and it's well priced. We have been about six times in the past 18 months.

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We stayed here one night because we were led to believe the hotel is close to the Bristol airport. It's not. So if you want a hotel close to the airport, this is not it. On the flip side its a very nice hotel. Great pub area & pub food. Nice staff - very helpful. I'd stay here if you plan to be in the area for a while.

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Very pleasent stay just after Christmas. Room very good with a nice view to the Welsh coast.

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Efficient. Convenient for our needs at reasonable price. Just a few shortcomings on bathroom refills. Extremely pleasant staff throughout. (Great Cookies!)

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Had a wonderful stay, including massage at the spa and dinner in the MPW Restaurant. exquisite

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I booked the hotel since I was taking an early morning flight out of Bristol and wanted to ensure I was on time and not tired following a long drive. Upon arriving I noticed that there was a Christmas party and asked the receptionist if she could get me a room in a quite part of the hotel. She assured me that they had allocated rooms to cater for non-party […] guests and game me a room on the top floor which was at the far end of the hotel and away from the party. However this turned out not to be correct, at arount midnight there were people running up and down the hallway, slamming doors and being very loud. It went on until 3 am so I did not get much sleep and regret my decision. I enjoy a good party myself but this was a nightmare and the hotel did not do as they had said. Читати далі

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Lovely views from the elevated site set in attractive grounds about ten minutes by car from the airport. Check-in was efficient and friendly, the freshly baked cookie was a nice touch. Room was well equipped and in good condition, though the decor was slightly gloomy. The room was superficially clean but there was a lot of dust in not-so-obvious places. […] Bathroom was good with a generous walk-in shower instead of a bath (a big plus for me). Excellent breakfast and check-out was also efficient, though very impersonal. Only concern for a future stay would be lack of mobile signal (O2) in the room (ground floor, at the back). Читати далі

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Excellent value at affordable prices. Had a lovely relaxing weekend including spa treatments with my girls. Going back again for four days with my friend.

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The hotel could be a lot better if it was run properly. There is no information available about breakfast times, restaurent opening times, bar food serving times etc. The layout in the bar and restaurant does not encourage friendliness. There is a lot of room for improvements.

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Ok for one nght, Food sucked

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Although overall this hotel was okay. they seem to have more time for the guests that were attending private functions, than the actual guests that were staying there. There was not much seating space in the bar to relax and have a drink. There needs to be separate bar area exclusively for the staying guests. However, I must say that the Shepherds Pie […] I had in Marco's restaurant was the best I have ever tasted! I would also add that to get the lovely view out of the window that is shown on the website you have book a 'deluxe' room, all we could see were shrubs. Читати далі

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apart from a few problems to begin with all the staff rallied around to make it perfect

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Lovely hotel in a lovely setting (despite the constant rain). The rooms were clean and well maintained, the staff were friendly and very helpful. Breakfast was above average for a hotel and we ate at the adjoining club on both evenings which was great with our 4 year old as the atmosphere was relaxed and again the staff were very friendly and helpful. Also […] used the swimming pool in the club (which is a hundred or so metres away from the main hotel) which was great too. All in all I'd recommend! Читати далі

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The staff at this hotel were excellent and really could not be more pleasant and helpful. Unfortunately the hotel was very busy when we stayed with a Halloween Party and a Wedding. There was an obvious laundry problem as the Spa ran out of pool towels and we were asked to use the towels from our room, the Hotel also ran short of tablecloths for breakfast […] on Sunday morning. Party guests were up and down the corridors making lots of noise and banging doors until after 3am on the Sunday morning. The design of the over Bath shower meant it was impossible to have a shower without totally flooding the bathroom floor. There was a window from the Bathroom into the Bedroom which did not allow much privacy. This Hotel would be acceptable for a one night stopover but there is limited hanging space and no drawers to unpack your luggage making it impractical for a longer stay. Читати далі

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not sure about the window in the bathroom, the light lit up the bedroom if the bathroom was used in the night

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Very nice welcome, warm chocolate cookie at check on, no fuss and all friendly smiles. Found room quickly and easily and eventually got the key card to open the door. Good job too, since I did not want to trudge all the wsy back to reception with my bags after a long day! Well appointed modern room, airy and light very clean bathroom, really comfy bed. […] So far so good. Had a bar meal to avoid racking up silly expenses in the Marco Pierre White restaurant. All good. So, off to bed and another battle to get the key card to work. I was not alone in this struggle. From 11pm until 2am I was kept awake by a constant bombardment of clicking and, ultimately, bad language as room after room people could not get their key cards to work. And then, on finally getting the doors opened, the deafening heavy thud and clunk as these monstrous doors thumped shut! Sometime around 3am at last the place fell silent. And at 6am the aircraft on final approach to Bristol airport woke me! So, in conclusion, a good hotel with good staff and service, all marred by tempremental electronic key access and obscenely loud doors, enhanced by the early morning call of the lesser spotted 737! Solution? Take ear plugs and have a thoroughly pleasant stay. Читати далі

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Have spent 2 nights at the hotel, great welcome with a nice and warm cookie, bedroom was nice as well, comfy double bed. Full access to the spa facilities which are quite good. They also have amazing gym facilities. Went for a nice and chilled out WE and enjoyed our stay.

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Went with 2 kids and grandparents. The staff were ALL helpful, the breakfast was amazing and the pool and spa facilities kept us all very happy. We also tried the restaurant in The Club that was good but a bit pricey. A good location for Cheddar Gorge and sights along the coast. Found lovely pub with great home cooked food call The George. My only […] negatives is that it would have been good to have wifi access in the room. And the rooms, even the delux room was quite small, plus only a shower, no bath. Didn't stop us from having a lovely stay. Читати далі

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What a fantastic hotel, and even better that we got it in the flash sale so got it at almost half the price for deluxe king suite with breakfast included. Hotel grounds were postcard perfect, very comfortable rooms. Staff were very attentive, and we both got a fresh cookie on arrival. Room was brilliant, although finding it was difficult at first as […] the building was very staggered. Stayed here for one night after spending the day at the Thermea Bath Spa, and it was the perfect end to the day. We ate dinner in "the Lounge" as the MPW restaurant was all a little to posh for us lol. The food was hot, fresh and very good portions sizes. I cannot fault anything about this hotel, and will defiantly look to stay here again. Check out was 12 which is later than most, but you can still use the facilities even after you check out so we spent the morning in their spa, before going outdoor ice skating at the local garden center. I note some people mention that its on a flight path, which it is but the rooms are double glazed so we didn't hear anything. Читати далі

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I took my son away for an overnight stay at the hotel as a little treat during half-term. The grand old building is impressive and the staff were warm and welcoming on arrival making us feel at home. The welcome cookies were a nice addition to the usual tea and coffee. Our room wasn't huge but it was adequate and we were comfortable. We spent some time […] in the lovely swimming pool and jacuzzi, and I tested the sauna too. My son was a little disappointed in the fairly limited TV channels available without paying for more, and unfortunately we couldn't use the pool again in the morning as no children were allowed before 11am, which was a big disappointment to him! Breakfast was plentiful and free for children, so that helped make up for it. Читати далі

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An excellent hotel with a first-class service. We really enjoyed the Marco Pierre White restaurant and the fillet steak was almost as good as the one I had in Argentina a few years ago! Very helpful staff in the Club spa, which was immaculate.

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very nice hotel , excellant location for bristol or bath. would highly recommend a stay.

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Overall the stay was good, the hotel is located in a peaceful environment commutable to Bristol and the staff were so helpful and polite. The only issues that we encountered were the loud banging noises from other lodgers closing their doors and the noisy plumbing works which disturbed our sleep. The thermostat temperature control system was also somewhat […] noisy. Moreover, it was still a disappointment that wireless internet was not available in the rooms which nowadays is a standard provision of hotels. However, the rooms were clean and lovely, breakfast and food was good, facilities were excellent (swimming pool and jacuzzi) and the scenery was beautiful. Читати далі

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We had a lovely stay and the club facilities (swimming pool, jaccuzzi and steam and sauna were amazing. Will stay there again.

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Excellent !!

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This hotel does not live up to the Hilton name. It was in a beautiful location but the whole place seemed a little dark & dingy, Very disappointing

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