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Mitsis Grand Serai Congress & Spa, Ioannina

33, Dodonis Avenue, Ioannina, Epirus, 45332, Greece, ‏‎0203 027 9779
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The following facilities are closed seasonally each year. They will be closed from 1 July to 30 November:
  • Spa

Location.
Conveniently near the airport in the heart of Ioannina, Mitsis Grand Serai Congress & Spa is close to Folklore Museum, Zosimaia Library, and Art Gallery of Epirus Studies. Also nearby are Church of Agios Athanasios and Byzantine Museum.

Hotel Features.
Mitsis Grand Serai Congress & Spa has a full-service spa, 2 outdoor swimming pools, an outdoor pool, and a health club. Complimentary wireless Internet access is available in public areas and a computer station is located on site. This 5-star hotel features business amenities including a business center and meeting rooms. This luxury hotel offers a restaurant and a bar/lounge. The staff can provide concierge services and wedding services. Additional amenities include a spa tub, spa services, and a steam room. Self parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge).

Guestrooms.
Rooms open to balconies. The 216 air-conditioned guestrooms at Mitsis Grand Serai Congress & Spa include minibars and complimentary newspapers. Guests can use the in-room complimentary wired high-speed Internet access. All accommodations provide desks, safes, and phones. Bathrooms offer bathtubs or showers, bathrobes, hair dryers, and slippers. In addition, amenities available on request include in-room massages and irons/ironing boards. Housekeeping is offered daily.

Excellent4.1 / 5
  • Used this hotel for a night stopover only,and found it to be in a great location ,a ten…Mar 22, 2015
  • I have booked,through Expedia,for 1 night this hotel,during my visit to Ioannina.Arriving…Nov 3, 2014
See all 21 Hotels.com reviews
From 204 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎020 3027 9803‎

from £73
  • Superior Room
  • Standard Room
  • Superior Double Room
  • Traditional Suite, 1 Bedroom
  • Standard Single Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 216 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Extended parking

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 550
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Wedding services
Facilities
  • Number of buildings/towers - 6
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired high-speed Internet
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Grand Serai Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Mitsis Grand Serai Congress & Spa, Ioannina’s small print

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Mitsis Grand Serai Congress & Spa, Ioannina

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