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1 room, 2 adults
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Hotel Gen, Santiago

Avenida Portugal 415, Santiago, Region Metropolitana, 8330297, Chile, ‏‎0203 027 9779
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Location.
Situated in Santiago, Hotel Gen is a family-friendly hotel close to Pontifical Catholic University of Chile, Gabriela Mistral Cultural Center, and Chilean National Zoo. Also nearby are Fantasilandia and Patio Bellavista.

Hotel Features.
Hotel Gen has an outdoor pool and a fitness center. Wireless Internet access is complimentary in public areas. Business amenities at this 4-star property include a 24-hour business center, a meeting room, and limo/town car service. Dining options at this family-friendly hotel include a restaurant, a coffee shop/café, and a bar/lounge. Guests are served a complimentary breakfast each morning. Additional amenities include a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available on request), an area shuttle, and a ski shuttle. Complimentary self parking is available onsite for guests. The property has designated areas for smoking.

Guestrooms.
Rooms open to balconies. The 233 air-conditioned guestrooms at Hotel Gen include minibars and safes. Guests can use the in-room complimentary wireless and wired high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks and phones. Bathrooms offer showers with rainfall showerheads, hair dryers, and complimentary toiletries. Additional amenities include coffee/tea makers and blackout drapes/curtains. In addition, amenities available on request include microwaves, in-room massages, and irons/ironing boards. Housekeeping is offered daily.

Good3.8 / 5
  • Nice but very basic , lovely and helpful staff and good breakfast.Oct 18, 2014
  • good stay, very convienint , i had a kitchen and bedroom , so very easy to find food .Jun 18, 2014
See all 242 Hotels.com reviews
From 424 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎020 3027 9803‎

from £82
  • Superior Double Room
  • Deluxe Triple Room
  • Executive Double Room
  • Deluxe Double Room
  • Double Twin
  • Deluxe Single Room
  • Triple Twin
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ski equipment rental shops nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La GRA - This restaurant specializes in Peruvian cuisine.

La VID - This wine bar serves light fare only.

Mana Cafe - This café serves light fare only.

Hotel Gen, Santiago’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Gen, Santiago

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