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442030248206Цей виклик безкоштовний. 10:00 - 19:00 MSK
Розташування
Shadow Ridge Resort Hotel знаходиться в місті Парк-Сіті і з нього можна дістатися до місць для заняття зимовими видами спорту, серед яких катання на лижах (швидкісний спуск) і катання на лижах (по пересіченій місцевості). Крім того, недалеко від готелю є такі цікаві місця, як Лижний курорт м. Парк-Сіті і Лижний курорт Deer Valley. З-поміж розташованих поряд додаткових цікавих місць — Лижний курорт The Canyons і Олімпійський парк Юти.
Готельні вигоди.
Провівши цілий день на снігу, розслабтесь у спа-ванні та зробіть кілька освіжаючих запливів у відкритому плавальному басейні.
У зонах загального користування безкоштовно надається бездротовий доступ до Інтернету.
Номери
У номерах із кондиціонерами готелю Shadow Ridge Resort Hotel є радіогодинник. Надаються послуги безкоштовного бездротового високошвидкісного доступу до Інтернету.
По телевізору можна переглянути канали кабельного телебачення.
Прибирання пропонується щоденно.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються по змозі після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
У цьому готелі спеціальні можливості не передбачено. Якщо вам потрібен номер зі спеціальними можливостями, виберіть інший готель.
На території є відкритий басейн і спа-ванни. З-поміж інших можливостей для відпочинку — сауна і фітнес-центр.
Наведені нижче види відпочинку доступні в самому готелі або поруч; деякі з них платні.
Перелічені нижче збори та завдатки стягуються готелем під час надання послуг, реєстрації в готелі або від’їзду.
Наведений вище список не вичерпний. Збори та завдатки можуть не включати податки й можуть бути змінені.
Guests arriving after front desk hours may check in using the after-hours safe located adjacent to the front desk. A phone number is provided on the safe to obtain the access code.
Може стягуватися плата за розміщення додаткових осіб залежно від політики готелю.
Під час поселення потрібно мати при собі посвідчення особи державного зразка з фотокарткою та кредитну картку на випадок непередбачених витрат.
Особливі запити виконуються по змозі після поселення, і за них може стягуватися додаткова плата. Виконання особливих запитів не гарантується.
Really close to ski lifts and main street shuttle, but the bed was very uncomfortable. Room was clean and otherwise ok.
Відвідувач не залишив коментар.
"Good location but Poor Rooms, Misleading photos"
The location was good, but we were severely disappointed with the room we got. It looked NOTHING like the photos on the website. It was poorly decorated from the 1980's, the bed was very old and un-sleepable, and we could not control the heat from our room so the room was too hot all night long and made for a long night of no sleep. And on top of that, […] there were no glasses in the bathroom to brush teeth, etc., no hair dryer, and no coffee maker in the room. Basically no amenities at all. Very disappointing. The one decent thing was in terms of customer service. We did complain and they changed our room for us on our second night and it at least included the aforementioned amenities. Although we still couldn't control the temperature of our room and it still looked nothing like the photos on the website. They claimed they would refund us our first night, but we have not seen that reimbursement yet... Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort HotelВідвідувач не залишив коментар.
"Good location and price"
Every room seems to have a jet bathtube!
"Shadow Ridge Resort in Park City"
Great location. We enjoyed the stay and the rooms were updated. We loved the location, but the rooms are owned by individuals so they vary with the furnishings. Our rooms were very nice, but the televisions were old with no DVD players and we would have preferred newer mattresses.
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Відвідувач не залишив коментар.
"Shadow Ridge Resort Hotel"
Friendly, helpful front desk (Nash), Good parking, with one separate section that had 7 foot clearance (great for me with top box). Room had a slight tobacco smell, but not worth asking for a move for. Good view of mountain and easy walk to Park City Lifts. G.
"Park City -Shadow Ridge-"
Great hotel!!! Super HOT.....Hot Tub. Great outdoor pool. Walking distance to Park City Resort Chair Lifts.. Steps from free bus transit system.. Perfect location.
"needs updating"
We had a very pleasant stay at this hotel. The staff was very helpful since a mistake was made in the booking process but they quickly took care of us. The only complaint I would have is that our rooms were very 1980's. We did spend some time in our rooms and the furniture in the living room was very small and uncomfortable. Having the ski rental store […] right in lobby was great and the staff there was very nice and helpful. We would probably stay again. Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"needs updating"
We had a very pleasant stay at this hotel. The staff was very helpful since a mistake was made in the booking process but they quickly took care of us. The only complaint I would have is that our rooms were very 1980's. We did spend some time in our rooms and the furniture in the living room was very small and uncomfortable. Having the ski rental store […] right in lobby was great and the staff there was very nice and helpful. We would probably stay again. Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort HotelВідвідувач не залишив коментар.
"horrible experience"
the quote 2 bedroom condo unquote was actually three studios connected by doors. old and dilapidated furniture and electronics. wi-fi did not work at all, and the staff couldnt have cared less. absolutely horrible overall, and not recommended to anyone. plus it was very expensive. the pictures on the internet must be from someone's wish pile, as they […] sure didnt come from any of the units i saw Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. However, this review is very misleading. All pictures are from the hotel itself. There are connecting rooms, but they are all original 2 bedroom condominiums. And we have recently just upgraded the wireless in the hotel. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"horrible experience"
the quote 2 bedroom condo unquote was actually three studios connected by doors. old and dilapidated furniture and electronics. wi-fi did not work at all, and the staff couldnt have cared less. absolutely horrible overall, and not recommended to anyone. plus it was very expensive. the pictures on the internet must be from someone's wish pile, as they […] sure didnt come from any of the units i saw Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. However, this review is very misleading. All pictures are from the hotel itself. There are connecting rooms, but they are all original 2 bedroom condominiums. And we have recently just upgraded the wireless in the hotel. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Do Not Stay At Shadow Ridge Resort Hotel"
The Cable TV didn't work. The towel rack fell off the wall whenever you tried to hang a towel. The carpet had large folds in the middle of the room to trip you up and was so worn away in the entry to the bathroom that tacking nails would stab your foot unless you put a towel down. The jets in the jacuzzi tub didn't work. The mattress was very cheap […] and felt like it was over 20 years old. And waiting for someone to show up at the front desk sometimes took over 30 minutes. Don't waste your money and I have a feeling that the property management is going to learn the hard way that it is less expensive to maintain the rooms than fight a law suit. Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Every room is fully inspected before every arrival and we have never had any complaints about the TV, or any issues with carpeting or item coming off the wall. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Do Not Stay At Shadow Ridge Resort Hotel"
The Cable TV didn't work. The towel rack fell off the wall whenever you tried to hang a towel. The carpet had large folds in the middle of the room to trip you up and was so worn away in the entry to the bathroom that tacking nails would stab your foot unless you put a towel down. The jets in the jacuzzi tub didn't work. The mattress was very cheap […] and felt like it was over 20 years old. And waiting for someone to show up at the front desk sometimes took over 30 minutes. Don't waste your money and I have a feeling that the property management is going to learn the hard way that it is less expensive to maintain the rooms than fight a law suit. Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Every room is fully inspected before every arrival and we have never had any complaints about the TV, or any issues with carpeting or item coming off the wall. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"The Shadow Ridge Hotel in Deer Valley, UT"
I found the hotel very comfortable and conveniently located. When I return to Deer Vally next year I will definitely make reservation there.
"200 STEPS TO LIFT"
FOR THE BUSINESS TRAVELER, NOT SO MUCH. OCTOBER AND EARLY NOVEMBER IS THE TIME THE HOTEL DOES ITS REPAIRS. CONVENIENT TO EVERYTHING IN PARK CITY. LIKE THE UNDERGROUND PARKING.
"Shadow ridge"
Nobody at the front desk. Tried calling after hours and kept getting voicemails. 30-45 minutes later someone showed up.. We were upgraded to a better room since the hotel was empty. So it turned out ok.
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. We have implemented new strategies towards making the afterhours check in go much smoother. We feel we have corrected this issue. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Shadow ridge"
Nobody at the front desk. Tried calling after hours and kept getting voicemails. 30-45 minutes later someone showed up.. We were upgraded to a better room since the hotel was empty. So it turned out ok.
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. We have implemented new strategies towards making the afterhours check in go much smoother. We feel we have corrected this issue. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Adjoining Rooms and After Hours Check in"
This hotel has an after hour check in policy where instead of a clerk, there is a lockbox containing your keys. I never received an email explaining the procedure or giving me the access code. We had to repeatedly call the "help line." Finally, after 40 min, someone picked up the phone and we were able get taken care of. Also, we were not notified that […] we would be staying in a adjoining room with a paper thin door separating the two rooms. We could here everything the people in the next said or did, including something as quiet as opening the fridge door. Not exactly a private retreat in Park City, UT! Читати далі
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. We have implemented new strategies towards making the afterhours check in go much smoother. We feel we have corrected this issue. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"The hotel"
Paper thin walls u can hear everything from coughing to showering talking tv from other rooms good place to host a party though no employee after 5pm
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"The hotel"
Paper thin walls u can hear everything from coughing to showering talking tv from other rooms good place to host a party though no employee after 5pm
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Shadowridge Resort Hotel"
A perfect few nights in Park City, Ut. in the summer. Close to Old Town and right at the bottom of Park City Resort. And yes, I would recommend it to friends.
"Shadow Ridge Resort Hotel in Park City Utah"
very basic hotel - nothing great nothing horrible. Easy access to free buses which was nice. very close to park city resort. the hotel room doors did slam really loud but the neighbors didn't get up too early so that was good.
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Shadow Ridge Resort Hotel in Park City Utah"
very basic hotel - nothing great nothing horrible. Easy access to free buses which was nice. very close to park city resort. the hotel room doors did slam really loud but the neighbors didn't get up too early so that was good.
Dear Guests, I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort HotelNice, clean, comfortable. There is no hotel service (including check in - just a lock box) but we had no problems. In the Park City base area.
"Shadow Ridge Resort Hotel"
Enjoyed the peaceful quiet rooms and the location.
Відвідувач не залишив коментар.
Відвідувач не залишив коментар.
"OK for the price but..."
The Shadow Ridge Resort Hotel is like many time-shares or condos in the area. It is not staffed like a regular hotel - there is no front desk staff in the evening or early morning. Our check-in required getting a door code from a call box outside the main door after following a somewhat convoluted automated message system, then calling again from an […] inside phone for a wall safe code where our room key along with a dozen or so others were kept for "late check-in" (which is after 6PM). We had a decent view from the top (4th) floor, a very quiet stay for the one night we were there. The room was clean and the bathroom had been updated but somewhat awkwardly laid-out. A small but nice single balcony allowed for a nice outdoor view. We didn't care for the very firm mattress and after my wife showered I ran out of hot water during my shower. I didn't expect that at a 'hotel'. The room had a small TV set and a VCR player, no hair dryer, no ironing board. It was OK, but I think we'd spend $10 more and stay somewhere else next time. We've stayed at a number of the low-price hotels, condos, and time-shares in Park City and this place ranks towards the bottom of the list. Читати далі
"OK for the price but..."
The Shadow Ridge Resort Hotel is like many time-shares or condos in the area. It is not staffed like a regular hotel - there is no front desk staff in the evening or early morning. Our check-in required getting a door code from a call box outside the main door after following a somewhat convoluted automated message system, then calling again from an […] inside phone for a wall safe code where our room key along with a dozen or so others were kept for "late check-in" (which is after 6PM). We had a decent view from the top (4th) floor, a very quiet stay for the one night we were there. The room was clean and the bathroom had been updated but somewhat awkwardly laid-out. A small but nice single balcony allowed for a nice outdoor view. We didn't care for the very firm mattress and after my wife showered I ran out of hot water during my shower. I didn't expect that at a 'hotel'. The room had a small TV set and a VCR player, no hair dryer, no ironing board. It was OK, but I think we'd spend $10 more and stay somewhere else next time. We've stayed at a number of the low-price hotels, condos, and time-shares in Park City and this place ranks towards the bottom of the list. Читати далі
I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort Hotel"Great Find!"
The place was clean, the room cozy with a huge tub. The location cannot be beat, just a short walk from restaurants and at the base of the mountain. Can't be beat for the price.
Our stay at Shadow Ridge was what we had wanted and more. We had no snags and it provided us the home away from home we wanted for the weekend. We will do this again.
"Messed up my reservation, upgraded us to a 4 star"
Upon arriving at the Shadow Ridge I was informed that my reservation was for 2 nights instead of the 3 I had already paid for and they were complyetely booked. The desk clerk was not at all inclined to help me and told me to take it up with hotels.com, because it was not their mistake. After some arguing the clerk called his manager who immediatley […] admitted to their error and upgraded my family and I to a nicer property next door at no extra charge. Good management at this property. Читати далі
I would not recommend this hotel to anybody. There was no staff on duty for questions or replacement items. When we checked in, our room had NO soap to wash our hands or to shower with, and the toilet paper was almost out. I called and called the front desk number and it just rang until a message came on stating that this number has not been set up??? […] I was VERY disappointed. Читати далі
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"Shadow Ridge Resort Hotel- No service"
We stayed at this hotel on July 23, 2011 for one night. There was nobody at the front desk to check us in, instead a phone number to call. So we call the number and nobody picks up, we call again and no answer. Luckily another guest came by and told us there was a key box that had our room key in it and they knew the code. So, in essence, we were checked […] in by another guest. We then got to the room and wanted a glass of wine... no cups or glasses anywhere. So call front desk - no answer. Call housekeeping- no answer. Wander hotel looking for unlocked closet for glasses- nothing. The entire time we were at this hotel we did not recieve one bit of service. We did not see one employee. Beyond that, the hotel is conveniently located near Main Street, near shopping, etc. It was a nice room. I would imagine during the peak season (winter) there would be better service. Читати далі
"Shadow Ridge Resort Hotel- No service"
We stayed at this hotel on July 23, 2011 for one night. There was nobody at the front desk to check us in, instead a phone number to call. So we call the number and nobody picks up, we call again and no answer. Luckily another guest came by and told us there was a key box that had our room key in it and they knew the code. So, in essence, we were checked […] in by another guest. We then got to the room and wanted a glass of wine... no cups or glasses anywhere. So call front desk - no answer. Call housekeeping- no answer. Wander hotel looking for unlocked closet for glasses- nothing. The entire time we were at this hotel we did not recieve one bit of service. We did not see one employee. Beyond that, the hotel is conveniently located near Main Street, near shopping, etc. It was a nice room. I would imagine during the peak season (winter) there would be better service. Читати далі
I regret to read this type of review. It is always our intention to strive for outstanding customer service and a great experience at the Shadow Ridge. We are working hard to make this a premier spot for your vacation. We are working on improving at all times and appreciate the feedback so that we can improve. These are the types of things we are working on correcting as the new management company in charge of Shadow Ridge. Shadow Ridge is a wholly owned condominium facility. Each unit is unique and offers its own charm. As always if a client is looking for a specific type of unit we are always happy to showcase all units we have available and allow them to make a personal choice based on their specific expectations. We appreciate the comments of this client as all comments afford us the opportunity to learn and improve. As with all reviews there are underlying, untold facts that could change the opinion of other interested parties. I appreciate Expedia for giving us the chance to respond and perhaps fill in some of the missing information.
1 відповідь від Shadow Ridge Resort HotelShadow Ridge was convenient to everything at Park City, UT. However, I didn't like having no one at the front desk. It was a little confusing to say the least without human intervention. I also would have at least liked a small coffee pot in the room without having to go somewhere to get coffee.
"Great place to stay"
We rented the one bedroom condo and it turned out perfect for our needs. It was walking distance to the Park City Mountain Resort Alpine Sled and the free buses to Park City's Main Street. Some of the pleasant surprises were the kids movies (VHS) that were in the room, the spaciousness of the room, and the jetted tub. Our kids loved being in the tub. […] The swimming pool was a lot smaller than it appeared to be on the web site but the spa was nice. We did have some maintenance trouble: a leaky disposal(which they fixed) and three missing light bulbs that weren't very crucial to our stay. Overall, a great place to stay. We went in summer and the rate was incredible for what you get. I would recommend Shadow Ridge to friends and I would definitely stay there again. Читати далі
"shadow ridge resort in park city"
Great location and very good price. Room and amenities were very good for the price. Its not luxurious but a very good value.
"Great location, great price..."
I think we got lucky and got one of the better two-bedroom units, but over all, for the price this place is fantastic. The front desk is not 24/7 and the service is not the Ritz, but for a great place with a great kitchen, in a perfect location...this place can't be beat. Would definitely stay there again.
"Remodeled Rooms-great location"
Our hotel room was a recently remodeled. It was spacious with a large master bathroom. The staff was helpful. Great location, you are literally steps away for the ski lifts and buses (free public transportation to main street and other locations).
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