Lal Hotel - Лалібела

Enjoyed one night stay at Lal Hotel, Lalibela. Walking distance from famous monolithic churches. Clean, comfortable room with exceptionally friendly and helpful staff.

Дійсний відгук від користувача Hotels.com

Staff need to be trained how to offer services

Дійсний відгук від користувача Hotels.com

On arrival, a staff member showed us to a standard room with 2x single beds, however we had paid extra for a tukul (round) room and a queen bed. Hey did not have these details written down and later blamed the company that takes all of the Ethiopian Hotel.com reservations for giving him the wrong details. I showed him the booking confirmation email […] and without any apology we were shown to a tukul room, however it had 2x singles. Again I complained that it was not what we booked, and again without an apology he showed us to another tukul room with a queen bed. I felt he was quite annoyed at us for not accepting the first two rooms; it was like he wanted to pass off the cheaper rooms to us so he might be able to resell out fully paid for rooms to other guests. We unloaded our bags, had a toilet stop and left to do sightseeing. On return 4hrs later, the bathroom was completely flooded. A different staff member promptly helped us and changed us into another room of the same value. The rooms are large and spacious. We had good views over the valley. The furnishings were tasteful and adequate. The hot water and water pressure was fine for one day, however the following two days it was a cold trickle. This was understandable as the whole region has water shortages and it was a busy time (Laddet). The first two nights' sleep was very comfortable and bed bug free. However, the last night we weren't so lucky. There is a big problem with fleas in the carpets of the rock-hewn churches, so fleas can be very easily transported back to your room if you're not diligent. The restaurant is overpriced and mediocre, especially the breakfast. One morning we were sitting in the courtyard having breakfast, however our peace and quite was disturbed by a minivan driving into the courtyard and parking itself there with the loud engine running and exhaust fumes blowing onto us - why it didn't stay in the carpark like the rest of buses is beyond me. I would suggest walking up the street to Читати далі

Дійсний відгук від користувача Hotels.com

This hotel - like others in Ethiopia - has high rates for foreign tourists but does not deliver in expected service. The place was a mess. Though our room was not terrible, the hooks and towel bars had been removed from the bathroom, so there was no place to hang anything. A neighbor on the other side of the wall got locked into his bathroom one night […] and started screaming for assistance. We woke up and had to alert the on-site security guard. The gardeners were obviously not attending to the grounds. The breakfast service was confused and disappointing. We had the feeling that the head office of this chain of hotels was collecting money through the internet from foreign tourists but was not turning over the booking information to the hotel itself which lacked a computer. In short, a crummy hotel. Читати далі

Дійсний відгук від користувача Expedia

La habitación estaba muy sucia, los aparatos sanitarios cochambrosos. Solo las sábanas y toalla estaban en buenas condiciones. Los enchufes no funcionaban. Me quejé al director y me cambiaron a otra que estaba igual que la anterior. Me dió la impresión que todo el hotel estaba igual.

Дійсний відгук від користувача Hotels.com

Por el altísimo precio que pagamos deberíamos haber estado alojadas en las nuevas habitaciones o Tukul. Las viejas habitaciones no están en condiciones de ser comercializadas. Baños viejos y sucios, tapa de cisterna rota, somier de la cama roto y ruidoso, sin luz para leer en la cama... El bufé del desayuno bastante malo. No lo recomiendo para nada

Дійсний відгук від користувача Hotels.com

ausserordentlich schlechtes Hotelmanagement. Reservierte Zimmer nicht vorhanden, mehrfacher Versuch Dinge doppelt und dreifach zu berechnen (Frühstück, Flughafentransfer, etc.), wir sind nach zwei frustrierenden Tagen in das Hotel gegenüber umgezogen.

Дійсний відгук від користувача Hotels.com

Contrary to some of the review I'd read the hotel was lovely. I had room 10 and, whereas it was a bit basic and old fashioned, it was very clean and no fleas/bedbugs in sight. I had my own bathroom and the bed was very comfortable. Nice courtyard, too.

Дійсний відгук від користувача Hotels.com

コテージ風で部屋も広く、良い感じの雰囲気はするが、場所は名所から少し離れているし、ガイドを半ば強制的に斡旋されかけるし、払った価格の割には正直言って不満がある。

Дійсний відгук від користувача Hotels.com

シャワーの給湯が故障していたためか、お湯が出ませんでした。レストランの食事は割りと良かったです。

Дійсний відгук від користувача Hotels.com