All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Cielo, Playa del Carmen

4th Street, between 5th and 10th Ave, Playa del Carmen, QROO, 77710, Mexico, ‏‎0203 027 9779
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Oceanfront hotel with restaurant, near Playa del Carmen Main Beach

  • Free WiFi

Main amenities

  • 18 smoke-free guestrooms
  • Near the beach
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Beach umbrellas
  • Airport shuttle
  • Childcare
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Multilingual staff

What’s around

  • Heart of Playa del Carmen
  • Playa del Carmen Main Beach (0.1 mi / 0.2 km)
  • Yucatek Divers (0.2 mi / 0.2 km)
  • Playa del Carmen Maritime Terminal (0.3 mi / 0.5 km)
  • Central Square (0.4 mi / 0.6 km)
  • Nuestra Senora del Carmen Catholic Church (0.4 mi / 0.7 km)
Excellent4.1 / 5
  • The hotel is really nicely decorated/designed. Lots of nice detail. The staff were really…Dec 3, 2013
  • This Hotel is very conveniently located; close to all activities, shopping, restaurants,…Apr 12, 2015
See all 75 Hotels.com reviews
From 627 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎020 3027 9803‎

from £57
  • Family Room, Balcony
  • Standard Room, 1 King Bed, Balcony
  • Standard Room
  • Standard Room, Ground Floor

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 50 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 650 per person (roundtrip)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Things to do
  • Beach umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Ecotours on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Cielo, Playa del Carmen’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Cooked-to-order breakfast is offered for an extra charge of MXN 50 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 650 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Cielo, Playa del Carmen

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