"Wonderful hotel only let down by slow room service"
I stayed for one night for a business trip and had a fantastic stay. The rooms were very modern and clean, and the showers were just amazing with a rain fall over head shower, mood lighting and digital controls. My only let down was the extremely slow room service that took about 30 minutes after calling for someone to show up at my door. Other than […] that, i loved my stay here and will definitely be returning again. Highly recommended! Read moreGenuine Hotels.com guest review
"Free Wifi at last!"
Great and newly refurbished bedroomnGenuine Hotels.com guest review
"Great hotel with great animities"
All in all, wonderful hotel, great value, breakfast, location etc.Genuine Hotels.com guest review
"Excellent location, staff, food and services."
It was all amazing - made our Christmas very special. Restaurant expensive but a worthwhile treat. Location amazing.Genuine Expedia guest review
"Overall a great hotel"
The room had a baby cot inside when we checked in which was unusual as we didn't request for it but that was easily removed with a phone call. I would have left the cot in the room if not for the fact we needed space for our luggages(we had 4) The shower buttons were "electric- sensor" push type which could have you standing in the shower for abit longer […] than usual trying to get it to sense you wet fingers. The shower cap box was empty when my wife wanted to use it. Had to call to have it replaced . Other than that , nothing to really fuss about. Great bed great location great service staff and definitely great for shopping and 5 mins to the Christmas market. The check-in staff was 5 stars!!! Adam(I think) was his name. Read moreGenuine Hotels.com guest review
"poor service good location"
Breakfast ordered did not arrive complimentry cooffeee and paper were not delivered woken up at 8 15 to clean the room on day of leavingGenuine Expedia guest review
"excellent stopover hotel"
Superb location and very comfortableGenuine Hotels.com guest review
"Fabulous hotel for special trip away"
This was a fabulous hotel-nothing was too much trouble for any of the staff who were very welcoming courteous and friendly- from the ladies who did our room to reception concierge etc. The best hotel we have ever stayed inGenuine Expedia guest review
"Family city break"
Great location. Beautiful rooms and spa. Lovely for a Munich City BreakGenuine Expedia guest review
"Perfect location for the Xmas Markets"
Outstanding Hotel with top-drawer personal service, ideally situated in the centre of the city close to the Xmas Markets, shops and Restaurants. We will definitely be returning next year. Loved it!Genuine Hotels.com guest review
"Place of calm in a busy city!"
Wonderful location and amazing view from the saunna and spa areaGenuine Expedia guest review
"Lovely hotel in a great location"
Loved this hotel, we stayed here for Oktoberfest which was a little out the way but you can easily get the U-Bahn (Tube) which takes about 10 minutes. For sightseeing the main attractions this hotel is perfect. The staff are really nice and helpful and the swimming pool is a nice added bonus, especially for a late night swim after a long day sightseeing. The […] only think I would have like is tea and coffee making facilities, which you could always take your own travel kettle and supplies. Read moreGenuine Expedia guest review
Beautifull Hotel in the Best possible location in Munich. However after arriving in the Lobby which is stunning our Room was very dissapointing the decor very bland and the room and batjroom very small and we had a long walk up & down stairs to get to the lift. As we booked through Expedia we thougt mayby we had been given a lesser room. Hotel spa & […] pool arae a bit of a let down also for the grandness of the Hotel. Read moreGenuine Expedia guest review
Response by Hotel Vier Jahreszeiten Kempinski München Thank you for choosing to stay at the Hotel Vier Jahreszeiten Kempinski Munich and for taking the time to post a review of your recent stay. Please accept our sincere apologies that you were disappointed by your room and the spa area. We can only assure you that we do not treat any of our guests differently just because they didn’t book directly with us. We would hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Munich. Kind regards
"Poor facility and noise by renovation"
i cannot believe this is Kenpinsky hotel. the location is quite nice. But the facility is poor. My room couldn't close the window tightly, and the noise by renovation cannot make me stay at room.Genuine Hotels.com guest review
"Wonderful stay in Kempinsky Munich"
Everything was great, my husband and I enjoyed a lot our visit to Munich and our stay in your beautiful hotel.Genuine Hotels.com guest review
"excellent location and serivce, but too old"
the rooms are very old and need some serious renovationGenuine Hotels.com guest review
"Great Hotel, Great People, Great City"
For a "fancy" hotel this was a breath of fresh air The staff were so very friendly and helpful. The rooms are wonderful and comfortable. If you are solo the deluxe rooms are fine. If you are 2 persons you may want to take the next size up. Mostly for space for luggage etc. The only issue I have is with the high-tech. The lighting and temperature control […] panels are lit up all night long. If there was a way to dim these, the stay would have been perfect. Little extras, like a new bottle of water every night and , as we were there during this Christmas season, a little stocking full of reads left on my door handle, helped to make my stay bright. And there are many English language TV channels available on the large screen TV! Read moreGenuine Hotels.com guest review
"I will return"
The entire experience was enjoyable. The hotel staff was friendly and helpful, the room was comfortable and all furnishings were first rate. The area in which the hotel is located was close to restaurants of different types. When I was there, the /christmas markets were open, and that made the area very festive indeed. And, although I was not there […] for shopping, it was fun to window shop along Maximilianstrasse. Read moreGenuine Hotels.com guest review
An amazing property in a fabulous location right in the heart of everything! Every staff member was helpful, from reception, to concierge, to room service and spa staff. Even the Operator was helpful. A wonderful base camp from which to explore the rich cultural heritage of Munich. While there are hotels that are less expensive, none match the overall […] excellence of this facility and it's well-trained, knowledgeable, and professional staff. Highly recommended! Read moreGenuine Expedia guest review
"First class hotel!! Great shopping location!"
The staff is incredibly friendly and pleasant. We arrived early morning and the front desk staff was extremely accommodating with an early check in request. This was our second time at this hotel and we'll return again next year. A short walk to Marienplatz, Hofbräuhaus; you couldn't ask for a better location.Genuine Hotels.com guest review
This hotel is appropriately priced and fairly central, however it's about 8 blocks from the main (Marienplatz) square in old town Munich. I arrived at the hotel, quite jet-lagged, around 4pm and the room was not ready but hotel staff gave me a free drink and pastry at the bar while getting my room ready which took about a half-hour. The staff (front […] desk, maids, restaurant) are all very nice. Rooms are elegant and comfortable. The pool on the 6th floor is an extra perk if you want to swim labs away from crowds; and having swum in various sports club pools around the globe, this one is very nice! Also, of note the lobby was constantly packed with (all middle eastern for some reason) people during my stay, and it could be hard to get a table there if you want a coffee, drink, or pastry. I tried to make small talk a few times with these people without much luck ... Only other complaint would be the water/lighting switches in the room. These are touch-activated but don't readily respond every time… especially when the shower is being used and buttons are wet, not good if you want to change water temperature quickly. Read moreGenuine Expedia guest review
Was a wonderful experience filled with calm and comfort Everything was sponsored by the attention and accuracy I recommend itGenuine Expedia guest review
"Central Location, Modern hotel"
Hotel is centrally located in the City center of Munich. Excellent for walking to all the sites or utilizing the subway. Hotel is very clean and modern. Very high end. Hotel staff was very friendly, welcoming, and helped us with everything we needed. Would stay here again.Genuine Hotels.com guest review
When we travel through Europe we usually stay in the Kempinski chain and the Münche Kempinski was also a great experience, excelente service and you can't beat the location. The coffee and desserts at the lobby is a must.Genuine Hotels.com guest review
"Not fve stars"
We arrived at 2:30 pm and our room was not ready. Asked the concierge to upload our bags from the car and send then to our room. Went for lunch and some shopping and had to call to have our bags delivered to the room. IWhen we checked out, I asked if our bags could be taken from the room and loaded into our car so that when we returned from the museum, […] we could leave without delay. I was told they couldn't and that when we were ready to leave, we would put the bags in the car. Of course there was a delay when we were ready to go and to top it off the guy loading the bags into the car dropped an expensive bag on the wet road. Great location but we will not return Read moreGenuine Expedia guest review
"Not Worth The Premium"
If you NEED to show off how much cash you have to waste stay here - actually you would probably pick the new Mandarin. Hotel is on the fashionable strip - such as it is - in MUC. Room had been newly renovated but was really small. And some of the "new features" did not work properly ( eg there was a light that would NOT turn off necessitating a call […] to service). And the AC only works if window is closed AND locked properly ( again only discovered by calling service). Also while the hotel has a REAL pool you can swim laps in , the AC in the fitness room did not work - and since it has a west facing wall of glass windows afternoon workouts incorporated a simultaneous sauna. Reverting to the space issue- my wife and I combined weigh UNDER 290 lbs so imagine if WE found the room too cramped in which to comfortably move around. I know European hotels are smaller but at north of $500 a night you expect more. Brought to mind a stay at the similarly compact W in Manhattan 2 years ago - but A that was NYC not a secondary city like MUC and B it was much cheaper :) Live and learn. Read moreGenuine Hotels.com guest review
"Amazing hotel, incredible staff"
Most amazing hotel located in great location in Munich, near the Opera House and Marianplatz. The staff was incredibly friendly and knowledgable. The concierge staff was particularly impressive. One of the best hotel experiences we have ever had.Genuine Hotels.com guest review
"Excellent service & location"
Recently stayed at the Vier Jahrenszen for 5 nights. Our nicely appointed room was comfortable and quiet. The staff was welcoming and helpful with restaurant recommendations and directions to local sights. I will be staying at this hotel again the next time I visit Munich.Genuine Hotels.com guest review
Walking into the lobby is a who's who. The staff are incredibly polite and helpful. Rooms very high tech.Genuine Hotels.com guest review
great location, super great staff. comfortable rooms, nice artworkGenuine Expedia guest review
Only complaint was a quite long wait for checkin with a couple of staff seeming to stand about and not be helpful. Location is perfect and comfort is goodGenuine Expedia guest review
"Fantastic service in the heart of Munich"
The service at this hotel was phenomenal - the staff will go out of their way to help you get what you request! The pool on the roof and the gym were very nice - next time I will bring a bathing suit to enjoy it. Highly recommend this hotel - it's close to all the things you want to do in downtown Munich!Genuine Expedia guest review
Hotel is good, however, a number of smaller issues that don't fit to that class of hotel, e.g., bell man didn't follow through with committed activity, bathroom moldy, shower glass too small leading to substantially wet floors, valet parking service non-attentive - had to walk in the rain from the car to the hotel entry to ask for help with car and […] luggage. Read moreGenuine Expedia guest review
A Munich traditional classic/Genuine Hotels.com guest review
"Christmas in Muchen"
Spent a long weekend here with my daughters, visiting the stores and the Christmas Mart. My first time back in 40 years and the hotel was still as wonderful as I remember it when I stayed here with my parents in 1973.Genuine Hotels.com guest review
"Great location and value"
Woderful and helpful staff. A little congested for parking, but valet service is very helpful.Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"Very luxury hotel located in the best place!"
The hotel is very expensive; however, if considering it's in the West Europe, it's understandable. The hotel is very clean and very kind. During the October Festival, they show their trandition to us. Many luxury brand shops are on the same street. We love Dallmayr for the brunch. Most of the places to look around are within walking distance. In case […] it takes several minutes by tram. Read moreGenuine Hotels.com guest review
Overall a comfortable stay - able to give me early check-in as flight arrived 6am, comfortable bed and all amenities. Location is perfect, right on Maximillanstrasse. Lobby feels a little 'dated' and overall I expected more of the 'wow' factor that I've experienced in other Kempinski hotels.Genuine Hotels.com guest review
"Traveler from California, USA ."
This is the first time I stayed at this hotel and an overall great experience. We rooms were fairly large, including a large bathroom area. The pool area of the hotel was very nice as well, very helpful staff working the night I went up there. The lobby area of the hotel is very inviting and its a great place to have a cup of coffee over a pastry. […] Front desk employees were very helpful and professional. Overall it was a great place and highly recommend. Read moreGenuine Expedia guest review
"Nice hotel but rooms are noisy"
The rooms at this hotel need to be noise insulated if you are a light sleeper then this hotel is not for you the hotel needs to do something, sound insulation is a must as you can clearly hear your neighborsGenuine Expedia guest review
"Very nice 4 Star+ down town Munich Hotel"
Very nice stay. Convenient to Austria/ Salzburg and Italy/Alps and Venice. Great downtown, lots to see. Very nice people , natives and tourists , for the most part very civilized. Munich is a great walking city , with public transportation and lots of cabs. Very clean with clean street vendors. No one pulls at you trying to sell you junk. Not very expensive […] from what we experienced, Even at the Four Seasons. Good Bavarian food. Pork, Bread, Beer. Great heritage and history. Read moreGenuine Expedia guest review
Our first room had a bit of noise. The staff efficiently and kindly changed us to a better oneGenuine Expedia guest review
It was great! It was expensive, though.Genuine Hotels.com guest review
"Great hotel with great location"
It was a great hotel with a very central location and great service. The breakfast was not included and it was expensive. Other than this issue, all was perfect.Genuine Hotels.com guest review
"Very nice traditional hotel!"
I had an amazing stay at this hotel! The building is very elegant and traditional and is undergoing a lot of renovation work. The rooms are very modern and comfortable and the staff was very friendly at all times. It is located in downtown Munich close to the main squares and restaurants. Overall great place and will definitely stay there again!Genuine Hotels.com guest review
"wonderful location, lovely hotel, friendly staff"
i have been staying at the vier jahrezeiten for about 25 years. it is the best located hotel in munich, by far. so long as you don't end up in some of the tiny rooms at the back you will find a spacious, well appointed room. the staff is extremely friendly. as a bonus the hotel has a great rooftop spa, pool and gym.Genuine Expedia guest review
"Top of the town"
This hotel is ideally located and has just the most perfect service. Although I find EUR 35.00 for breakfast a little steep , especially as there was no alternative choice available except buffet style. The only gripe I did have was, that the reception could not accept my credit card./Maestro/Unit Credit.Genuine Expedia guest review
Hotel was well located and the amenities were nice, especially the breakfast buffet, which was outstanding. The only downer was the apparent deference to "VIPs" evidenced by reserved tables in the lobby and breakfast areas, which were rarely used, even though other guests had no accommodation, or were forced to sit in more distant areas of the facility. […] I understand the whole "catering to strokers" thing, but felt as if I was in a Vegas night club. Read moreGenuine Expedia guest review
Expensive-but worth it. They pamper you! Someone accompanies you to your room to make sure that you know how everything works.Genuine Expedia guest review
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