"Easy in Beijing"
Great place, easy to stay in, next to a high end shopping mall. Service from Concierge was outstanding. They even helped me fix my laptop!!!Genuine Hotels.com guest review
"The Kempinski Beijing"
Superb staff in a superb setting - loved it! Enjoyed the VIP check-in, VIP lounge, free drinks and food, free wi-fi etc.Genuine Expedia guest review
Response by Kempinski Hotel Beijing Lufthansa Center Thank you for taking the time to share your positive comments on Expedia. We are happy to see that you enjoyed your stay with us. We are looking forward to welcoming you back at the Kempinski Hotel Bejing Lufthansa Center soon. With warm regards,
Went for business, the room was clean, the breakfast was tasty, the location was very convenient.Genuine Hotels.com guest review
Had booked only one night. Arrived very early morning from night flight. Receptionist gave me immediately a room without extra charge.Genuine Expedia guest review
Great services, friendly staffs, well managedGenuine Hotels.com guest review
"great western-style hotel"
comfortable hotel, well located and quiet. Very good Italian restaurant in the hotel, believe it or not. English spoken well. Helpful concierge. high-end grocery store in the basement of the complex adjoining property. Metro stop right there.Genuine Expedia guest review
"always consistent service in Beijing best business"
Kempinski Hotel in Beijing is the business hotel for western guests they know what we need and respond with quiet class. My favorite in Beijing. Also being central located clients can make it here in 30 minutes from most offices very conveniennt. Lobby service is best in Beijing and always has been BatesoGenuine Expedia guest review
"Western in Eastern"
If you want to be surrounded by all westerners in a western style hotel this is a great one. Personally I like to see local faces when I travel.SteveGenuine Hotels.com guest review
"Decent hotel right by a mall"
I was expecting more from Kempinski having stayed at other kempinski locations. It could use a rennovation. Its still a 5 star and cheaper than other 5 stars. Just dont expect the extras that come with thr kempinski nameGenuine Expedia guest review
"very nice hotel to stay"
I had good memories during my stay in this hotel, the only thing I did not feel good was that the pillows are too soft.Genuine Expedia guest review
"Good with some flaws"
Like everywhere in Beijing, it is impossible to get a taxi here. Hotel does not seem to be doing much to help guests in this regard. The gym is horrible. They have recently converted the entire executive level to smoking.Genuine Hotels.com guest review
Response by Kempinski Hotel Beijing Lufthansa Center Dear guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and share your feedback with us on Hotels.com. With regret that the you have encountered with the issue of getting a taxi. Obtaining taxis in Beijing remains a real challenge for all hotel guests especially during peak hours; there is a new taxi pick-up station at the entrance of our hotel, with a outstanding LED screen. This will relieve the difficulty to call a taxi. We also would like to share with you that on the Executive Floors, non-smoking rooms are located on 12th-14th floor and smoking rooms are located on 15th-16th floor. With regret that your room has not been assigned properly to the non-smoking rooms. To better allocate your preferred rooms, please mention your preference to our colleagues upon your check-in during your next stay. Regarding your comments about the gym, we will communicate with respective department about this issue. We hope this will not deter you from returning to stay with us in future and we are very much looking forward to welcoming you back at Kempinski Hotel Beijing Lufthansa Center! Warm regards, Hotel Management
Our stay was wonderful. The staff was friendly. The restaurants and cafes located in the hotel were outstanding. On top of that, there is a great mall right next door. Highly recommended!Genuine Hotels.com guest review
"겨울 출장 2박3일"
교통은 편리했으나 주변이 좀 썰렁했음 싸우나는 허접, 스파는 아예 없었음 식당이나 맥주집 가격이 매우 비싼 편임Genuine Hotels.com guest review
"북경에서 좋은 호텔"
편안하게 잘 쉬고 왔습니다.Genuine Hotels.com guest review
房间灯光很足很干净，服务态度很温和，服务很周到Genuine Hotels.com guest review
地下鉄の駅ならびにバスの停留所からも近いのでこのホテルを拠点に行動するには極めて便利。 部屋の快適さ清潔さには満足しました。私が気づいた点としては、ホテル内のスイミングプールの水深が1.5メートルと深い目となっているのでもう少し浅くてもいいのではと思いました。私が宿泊した特は、プールの水の透明度が落ちていたので残念でした。こまめな管理をお願いしたい。Genuine Expedia guest review
思っていたほど、良くなかったと感じました。 ブールやサウナも時間によって、使えなかったりしたので、残念でした。 あと、エステなど、終わる時間が早かったです。 部屋は、ややベッドが小さかった と感じました。 他と違うのは、お部屋にアイロンとアイロン台がおいてありました。Genuine Expedia guest review
"Es war alles so wie erwartet"
Wir haben den Aufenthalt sowohl in der Stadt als auch im Hotel sehr genossen und würden jederzeit wiederkommen.Genuine Hotels.com guest review
地下鉄の駅のすぐそばで便利でした。空港からも近いです。部屋は広く清潔でくつろげました。朝食は種類が豊富で美味しかったです。Genuine Hotels.com guest review
"Sehr gutes Business Hotel"
Tolles Fruehstuecksbuffet, aber teuer wenn nicht inklusive.Genuine Hotels.com guest review
"What a wonderful stay!"
It was my birthday night, they upgraded me to executive floor and even prepared a surprise cake in my room! I m so touched by their kindness!! If ever I wanna find a hotel in Beijing, this one will be always my best choice! ;)Genuine Hotels.com guest review
"출장으로 이용한 호텔"
전체적으로 고급스러운 느낌이 있는 호텔 입니다 상해에는 다양한 고급 호텔이 있지만 가격대비 괸찮습니다Genuine Hotels.com guest review
初到，感觉不错！抱着满怀的希望。 但以下几点，让满意度下降了： 1、房间很小（Maybe Delux room）； 2、第一天房间温度低，维修后是风机开关未开； 3、服务人员冷漠； 4、一楼中餐厅品质不佳（难怪没有客人） 总之，比不上其他5星级酒店。Genuine Hotels.com guest review
"Excellent place to stay convenient to embassies"
24/01/2015 Ben H Eilat, Israel
Three nights on a business trip. Really enjoyed my stay and would gladly repeat. Breakfast was first class, even had the Lufthansa influence with German and European touches. Room was fine and immaculate. Not the most modern I've been in but no complaints.
"The Best Hotel in Beijing"
19/01/2015 Bonnie B Tzaneen
I was on a business trip and was treating like royalty. My card acted up on the 1st day and I wasn't sent back nor was a I nagged to pay or I wouldn't be accommodated. They accommodated me until I could withdraw the cash and pay. Rebecca was the most professional lady that I ever dealt with, this hotel is clean and neat. The hotel is definitely closer to the mall, their food is amazing .... I will come back to this HOTEL anytime again and would definitely recommend it. I had no complaints....
"Best Choice in Beijing !"
16/01/2015 bgs360 Lonsboda, Sweden
My recent stay over Christmas in Kempinski, Lufthansa Center, Beijing was a most pleasent experience which started with the most friendly welcome from the multi-language reception to the very nice rooms and extradinory welll functioned restaurant and bars. The check-out was also most speedy and efficient, as prices are in the lower regions for Beijing 5-star hotels, the prestanda is most attractive and a stay can be highly recomended.
"Warm welcome and good service"
12/01/2015 FamTrescher Shanghai, China
Warm welcome and good service as I had already experienced previously - the opening hours for the gym still not yet perfect - closing at 10.30 pm and opening at 6 am - however acceptable. Room nicely decorated and cosy - sufficient space to relax
"Good service and excellent food"
06/01/2015 tahino2000 Mexico City, Mexico
Good international employees at the front desk. Great rooms and service. An indoor swimming pool, tennis court, squash courts and a fully equipped gym. Located within the Beijing Lufthansa Center complex.
16/12/2014 Melani S Singapore, null, Singapore
Was there for APEC 2014, despite the large number of people and tight security, staffs were still able to accommodate our various requests and rooms though was old was clean. Japanese restaurant food was good. Hotel is connected to the mall and supermarket.
"Dated Hotel in Beijing"
05/12/2014 tirol76 Innsbruck, Austria
The Kempinski Hotel is ok for a stay in Beijing. It has already a few years on its back and looks a bit dated, however it is clean. As it is quite famous for the Germans, they Chinese call it the German corner. The breakfast is the best thing about the hotel, offering Chinese and western style.
"In Need of Renovation"
30/11/2014 mn_ix Regensburg, Germany
The staff are professional and friendly. The breakfast is great. The Paulaner restaurant was excellent. However, the bedroom was really run down. The linens and towels were high quality. The room appearance was extremely dated. The furniture was worn, the bathroom was old fashioned and there were holes in the tiles where the towel holders had been replaced. Additionally, I reserved a king room and got a double with two single beds, as nothing else was available. Awful place.
19/11/2014 U P Germany
I stayed at the Kempinski during the APEC conference and the Hotel was fully booked. Unfortunately the chinese travel agend mixed up the hotel booking. I only got a reservation for 1 night instead of 2 nights. However one of the Managers, Mr Julian Haug, managed the impossible and found a room for me that day. Excellent effort . They try really hard to please. I have always stayed and will stay there in the future. Breakfast and dim sum lunch is brilliant and good value.
"Not the Four Seasons"
14/11/2014 Shane K Stratford, Canada
Was tough to switch from the Four Seasons next door to this hotel. Hotel lobby and bar are very nice. There is also a German themed restaurant adjoined to the hotel that offers great food and entertainment. Unfortunately, the hotel smells heavily of smoke and the rooms are very small and dated. Standard run of the mill hotel in an ok location in Beijing. Concierge staff were very helpful in handling bags and flagging cabs. If the Four Seasons is available at a comparable rate it is definitely the better option.
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