"Easy in Beijing"
Great place, easy to stay in, next to a high end shopping mall. Service from Concierge was outstanding. They even helped me fix my laptop!!!Genuine Hotels.com guest review
"The Kempinski Beijing"
Superb staff in a superb setting - loved it! Enjoyed the VIP check-in, VIP lounge, free drinks and food, free wi-fi etc.Genuine Expedia guest review
Response by Kempinski Hotel Beijing Lufthansa Center Thank you for taking the time to share your positive comments on Expedia. We are happy to see that you enjoyed your stay with us. We are looking forward to welcoming you back at the Kempinski Hotel Bejing Lufthansa Center soon. With warm regards,
Great services, friendly staffs, well managedGenuine Hotels.com guest review
"great western-style hotel"
comfortable hotel, well located and quiet. Very good Italian restaurant in the hotel, believe it or not. English spoken well. Helpful concierge. high-end grocery store in the basement of the complex adjoining property. Metro stop right there.Genuine Expedia guest review
"always consistent service in Beijing best business"
Kempinski Hotel in Beijing is the business hotel for western guests they know what we need and respond with quiet class. My favorite in Beijing. Also being central located clients can make it here in 30 minutes from most offices very conveniennt. Lobby service is best in Beijing and always has been BatesoGenuine Expedia guest review
"Western in Eastern"
If you want to be surrounded by all westerners in a western style hotel this is a great one. Personally I like to see local faces when I travel.SteveGenuine Hotels.com guest review
"Decent hotel right by a mall"
I was expecting more from Kempinski having stayed at other kempinski locations. It could use a rennovation. Its still a 5 star and cheaper than other 5 stars. Just dont expect the extras that come with thr kempinski nameGenuine Expedia guest review
"very nice hotel to stay"
I had good memories during my stay in this hotel, the only thing I did not feel good was that the pillows are too soft.Genuine Expedia guest review
"Good with some flaws"
Like everywhere in Beijing, it is impossible to get a taxi here. Hotel does not seem to be doing much to help guests in this regard. The gym is horrible. They have recently converted the entire executive level to smoking.Genuine Hotels.com guest review
Response by Kempinski Hotel Beijing Lufthansa Center Dear guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and share your feedback with us on Hotels.com. With regret that the you have encountered with the issue of getting a taxi. Obtaining taxis in Beijing remains a real challenge for all hotel guests especially during peak hours; there is a new taxi pick-up station at the entrance of our hotel, with a outstanding LED screen. This will relieve the difficulty to call a taxi. We also would like to share with you that on the Executive Floors, non-smoking rooms are located on 12th-14th floor and smoking rooms are located on 15th-16th floor. With regret that your room has not been assigned properly to the non-smoking rooms. To better allocate your preferred rooms, please mention your preference to our colleagues upon your check-in during your next stay. Regarding your comments about the gym, we will communicate with respective department about this issue. We hope this will not deter you from returning to stay with us in future and we are very much looking forward to welcoming you back at Kempinski Hotel Beijing Lufthansa Center! Warm regards, Hotel Management
Our stay was wonderful. The staff was friendly. The restaurants and cafes located in the hotel were outstanding. On top of that, there is a great mall right next door. Highly recommended!Genuine Hotels.com guest review
房间灯光很足很干净，服务态度很温和，服务很周到Genuine Hotels.com guest review
地下鉄の駅ならびにバスの停留所からも近いのでこのホテルを拠点に行動するには極めて便利。 部屋の快適さ清潔さには満足しました。私が気づいた点としては、ホテル内のスイミングプールの水深が1.5メートルと深い目となっているのでもう少し浅くてもいいのではと思いました。私が宿泊した特は、プールの水の透明度が落ちていたので残念でした。こまめな管理をお願いしたい。Genuine Expedia guest review
思っていたほど、良くなかったと感じました。 ブールやサウナも時間によって、使えなかったりしたので、残念でした。 あと、エステなど、終わる時間が早かったです。 部屋は、ややベッドが小さかった と感じました。 他と違うのは、お部屋にアイロンとアイロン台がおいてありました。Genuine Expedia guest review
"Es war alles so wie erwartet"
Wir haben den Aufenthalt sowohl in der Stadt als auch im Hotel sehr genossen und würden jederzeit wiederkommen.Genuine Hotels.com guest review
地下鉄の駅のすぐそばで便利でした。空港からも近いです。部屋は広く清潔でくつろげました。朝食は種類が豊富で美味しかったです。Genuine Hotels.com guest review
"Sehr gutes Business Hotel"
Tolles Fruehstuecksbuffet, aber teuer wenn nicht inklusive.Genuine Hotels.com guest review
"What a wonderful stay!"
It was my birthday night, they upgraded me to executive floor and even prepared a surprise cake in my room! I m so touched by their kindness!! If ever I wanna find a hotel in Beijing, this one will be always my best choice! ;)Genuine Hotels.com guest review
"출장으로 이용한 호텔"
전체적으로 고급스러운 느낌이 있는 호텔 입니다 상해에는 다양한 고급 호텔이 있지만 가격대비 괸찮습니다Genuine Hotels.com guest review
初到，感觉不错！抱着满怀的希望。 但以下几点，让满意度下降了： 1、房间很小（Maybe Delux room）； 2、第一天房间温度低，维修后是风机开关未开； 3、服务人员冷漠； 4、一楼中餐厅品质不佳（难怪没有客人） 总之，比不上其他5星级酒店。Genuine Hotels.com guest review
空港からのアクセスも良く、海外の宿泊客が多いためかサービスもきちんとしています。 次回北京に行く際にも宿泊したいと思います。Genuine Expedia guest review
19/11/2014 U P Germany
I stayed at the Kempinski during the APEC conference and the Hotel was fully booked. Unfortunately the chinese travel agend mixed up the hotel booking. I only got a reservation for 1 night instead of 2 nights. However one of the Managers, Mr Julian Haug, managed the impossible and found a room for me that day. Excellent effort . They try really hard to please. I have always stayed and will stay there in the future. Breakfast and dim sum lunch is brilliant and good value.
"Not the Four Seasons"
14/11/2014 Shane K Stratford, Canada
Was tough to switch from the Four Seasons next door to this hotel. Hotel lobby and bar are very nice. There is also a German themed restaurant adjoined to the hotel that offers great food and entertainment. Unfortunately, the hotel smells heavily of smoke and the rooms are very small and dated. Standard run of the mill hotel in an ok location in Beijing. Concierge staff were very helpful in handling bags and flagging cabs. If the Four Seasons is available at a comparable rate it is definitely the better option.
"Germany in China"
27/10/2014 Lindyloopylou12 Dunblane, Scotland, United Kingdom
We chose this hotel for ease of access to the airport. Try and get a room overlooking the garden and the river. The beer garden is well worth a visit. It has it's own brewery and the beer is delicious. A little strange to be drinking pilsner served by a man in lederhosen so far from Europe but enjoyable nevertheless. The breakfast was good quality but the over-efficent service meant that if we both went to the buffet together then the table was cleared when we got back! Very comfy beds and the rooms were well appointed. Reception was exceptional and we were shown to our room by the receptionist.
"Enjoyed the stay very much"
26/10/2014 JorgenHelstrup Hammel, Denmark
Kempinski is a pleasure to visit! The biggest asset is the friendly and helpfull staff, always professional yet with a great sence of humor! The hotel facilities are ample and available. The breakfast table was excellent. A very nice feature is evening preparation of your room for the night!! One suggsetion for improvement is that a some point in the near future, the rooms will need a little more tender care and attention (paint and refurbishment) if the luxurious athmosphere is to be kept. This suggestions does however not remove the overall impression of a great an enjoyable stay!
"One of the best for business travelers"
25/10/2014 Servet A Istanbul, Turkey
Kempinski at Lufthansa Center is one of the best of its kind with its location, facilities, hospitality and professional management. It is located at embassy district. Almost all embassies are within walking distance. Subway is just next to it. It has a connection to international hospital. You can enjoy western restaurants within the hotel area. If you wish you can have your breakfast at the deli within facility. The rooms are clean and comfortable. The staff is very kind, helpful and professional. It is perfect for business travelers and for families who stay a month or more. Just a reminder for expats, they have serviced apartments as well, located just next to the hotel building.
"Good "old lady" close to metro"
23/10/2014 mainzel62 Pune
The welcome and the service is always good. The rooms are in a old style but always very clean and comfortable. The gym is a bit to small, the pool is great. The Hotel is very close to the metro and well connected to the airport-shuttle (train). 15-20 Minutes walking distance to sanlitun area and lucky street where you can find all kinds of restaurants. The breakfast is from my point of view one of the best in Beijing with different kinds of bread, cakes, good coffee etc. I will always come back. But the should renovate the rooms in next few years.
"Great for the business traveller"
30/09/2014 CattyBlonde Malmo, Sweden
Ive travelled to Beijing for business a few times now and I always keep coming back to this Kempinski landmark hotel! Staff are always friendly and helpfull, especially the front desk staff who always try their best to accommodate you and the staff at the concierge who have helped me exploring the city in my spare time. Rooms are comfortable and the breakfast buffet at Kranzler restaurant is amazing! If you have more time during your stay I recommend to try out some of the other outlets as well; every outlet has its own signature dish! However, I have heard great things about the Sunday brunch at Kranzler restaurant as well so I hope to try it out next time I come back. As any busy business traveller, I really appreciate the free wifi access in the entire hotel as well! All in all, a great hotel with good location (close by to popular areas such as Sanlitun and 798 art district) that offers a distinct combination of history and hospitality.
"True Hospitality Passion"
29/09/2014 Lisa S Abu Dhabi, United Arab Emirates
I have always been a big fan of Kempinski as a brand and its dedication to real European luxury hospitality atmosphere each and every hotel of this chain is filled with. However, this time I was absolutely amazed and the stay in Beijing went beyond my expectations. Right from the first moment I felt at home, I didn’t worry about anything for three entire days as the staff, honestly with no exception, anticipated everything I needed. Travelling most of the year due to business, I have already seen many hotels from the inside but such friendly and truly attentive employees as in this hotel I have seen rarely, if at all. Of course, the facilities fulfilled all my expectations. I have had a lovely room, with a very comfy bed, and what is important for me, a very practical small office area which was good to work in and all this in a perfect location. Not to forget the breakfast which does not only provide a good start for the day but it was a true delight. I even dare to say it’s the best breakfast in the entire Beijing area. All in all, it has been a remarkable stay and I can only recommend the Kempinski Beijing to everybody who appreciates genuine passion for guest service.
"Very pleasant stay"
28/09/2014 K M London, United Kingdom
Lovely Hotel, efficient and friendly staff, room had an excellent view, Breakfast was amazing. Anything you can think of , they had it. Took a taxi to the market which cost about £2. The market was fun but don't go alone. Ate in the Italian restaurant and although food was quite good, it was far too expensive. Staff all excellent.
"It is almost like home"
25/09/2014 FridaKahloFan Beijing
I have been staying at the Kempinski since 2000. It is always a pleasure to go back to this elegant, good service hotel, which is in an extremely good location. Perfect service, good choices of restaurants, (a little old) shopping center, pleasant garden and great medical facilities all in one building. Strongly recommend.
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