"Easy in Beijing"
Great place, easy to stay in, next to a high end shopping mall. Service from Concierge was outstanding. They even helped me fix my laptop!!!Genuine Hotels.com guest review
"The Kempinski Beijing"
Superb staff in a superb setting - loved it! Enjoyed the VIP check-in, VIP lounge, free drinks and food, free wi-fi etc.Genuine Expedia guest review
Response by Kempinski Hotel Beijing Lufthansa Center Thank you for taking the time to share your positive comments on Expedia. We are happy to see that you enjoyed your stay with us. We are looking forward to welcoming you back at the Kempinski Hotel Bejing Lufthansa Center soon. With warm regards,
Great services, friendly staffs, well managedGenuine Hotels.com guest review
"great western-style hotel"
comfortable hotel, well located and quiet. Very good Italian restaurant in the hotel, believe it or not. English spoken well. Helpful concierge. high-end grocery store in the basement of the complex adjoining property. Metro stop right there.Genuine Expedia guest review
"always consistent service in Beijing best business"
Kempinski Hotel in Beijing is the business hotel for western guests they know what we need and respond with quiet class. My favorite in Beijing. Also being central located clients can make it here in 30 minutes from most offices very conveniennt. Lobby service is best in Beijing and always has been BatesoGenuine Expedia guest review
"Western in Eastern"
If you want to be surrounded by all westerners in a western style hotel this is a great one. Personally I like to see local faces when I travel.SteveGenuine Hotels.com guest review
"Decent hotel right by a mall"
I was expecting more from Kempinski having stayed at other kempinski locations. It could use a rennovation. Its still a 5 star and cheaper than other 5 stars. Just dont expect the extras that come with thr kempinski nameGenuine Expedia guest review
"very nice hotel to stay"
I had good memories during my stay in this hotel, the only thing I did not feel good was that the pillows are too soft.Genuine Expedia guest review
"Good with some flaws"
Like everywhere in Beijing, it is impossible to get a taxi here. Hotel does not seem to be doing much to help guests in this regard. The gym is horrible. They have recently converted the entire executive level to smoking.Genuine Hotels.com guest review
Response by Kempinski Hotel Beijing Lufthansa Center Dear guest, Thank you for choosing Kempinski Hotel Beijing Lufthansa Center and share your feedback with us on Hotels.com. With regret that the you have encountered with the issue of getting a taxi. Obtaining taxis in Beijing remains a real challenge for all hotel guests especially during peak hours; there is a new taxi pick-up station at the entrance of our hotel, with a outstanding LED screen. This will relieve the difficulty to call a taxi. We also would like to share with you that on the Executive Floors, non-smoking rooms are located on 12th-14th floor and smoking rooms are located on 15th-16th floor. With regret that your room has not been assigned properly to the non-smoking rooms. To better allocate your preferred rooms, please mention your preference to our colleagues upon your check-in during your next stay. Regarding your comments about the gym, we will communicate with respective department about this issue. We hope this will not deter you from returning to stay with us in future and we are very much looking forward to welcoming you back at Kempinski Hotel Beijing Lufthansa Center! Warm regards, Hotel Management
Our stay was wonderful. The staff was friendly. The restaurants and cafes located in the hotel were outstanding. On top of that, there is a great mall right next door. Highly recommended!Genuine Hotels.com guest review
房间灯光很足很干净，服务态度很温和，服务很周到Genuine Hotels.com guest review
思っていたほど、良くなかったと感じました。 ブールやサウナも時間によって、使えなかったりしたので、残念でした。 あと、エステなど、終わる時間が早かったです。 部屋は、ややベッドが小さかった と感じました。 他と違うのは、お部屋にアイロンとアイロン台がおいてありました。Genuine Expedia guest review
"Es war alles so wie erwartet"
Wir haben den Aufenthalt sowohl in der Stadt als auch im Hotel sehr genossen und würden jederzeit wiederkommen.Genuine Hotels.com guest review
地下鉄の駅のすぐそばで便利でした。空港からも近いです。部屋は広く清潔でくつろげました。朝食は種類が豊富で美味しかったです。Genuine Hotels.com guest review
"Sehr gutes Business Hotel"
Tolles Fruehstuecksbuffet, aber teuer wenn nicht inklusive.Genuine Hotels.com guest review
"What a wonderful stay!"
It was my birthday night, they upgraded me to executive floor and even prepared a surprise cake in my room! I m so touched by their kindness!! If ever I wanna find a hotel in Beijing, this one will be always my best choice! ;)Genuine Hotels.com guest review
"출장으로 이용한 호텔"
전체적으로 고급스러운 느낌이 있는 호텔 입니다 상해에는 다양한 고급 호텔이 있지만 가격대비 괸찮습니다Genuine Hotels.com guest review
初到，感觉不错！抱着满怀的希望。 但以下几点，让满意度下降了： 1、房间很小（Maybe Delux room）； 2、第一天房间温度低，维修后是风机开关未开； 3、服务人员冷漠； 4、一楼中餐厅品质不佳（难怪没有客人） 总之，比不上其他5星级酒店。Genuine Hotels.com guest review
空港からのアクセスも良く、海外の宿泊客が多いためかサービスもきちんとしています。 次回北京に行く際にも宿泊したいと思います。Genuine Expedia guest review
ケンピンスキーは、食事がおいしいので、ラウンジでの朝食、それに、アペリティフ、など充実したいました。また、ちいさなミーティングにテレビ室を使わせてもらい、便利でした、普通の部屋と料金がほとんど同じだったので、割安感がありました。次回も泊まりたいですGenuine Hotels.com guest review
"Good "old lady" close to metro"
23/10/2014 mainzel62 Pune
The welcome and the service is always good. The rooms are in a old style but always very clean and comfortable. The gym is a bit to small, the pool is great. The Hotel is very close to the metro and well connected to the airport-shuttle (train). 15-20 Minutes walking distance to sanlitun area and lucky street where you can find all kinds of restaurants. The breakfast is from my point of view one of the best in Beijing with different kinds of bread, cakes, good coffee etc. I will always come back. But the should renovate the rooms in next few years.
"Great for the business traveller"
30/09/2014 CattyBlonde Malmo, Sweden
Ive travelled to Beijing for business a few times now and I always keep coming back to this Kempinski landmark hotel! Staff are always friendly and helpfull, especially the front desk staff who always try their best to accommodate you and the staff at the concierge who have helped me exploring the city in my spare time. Rooms are comfortable and the breakfast buffet at Kranzler restaurant is amazing! If you have more time during your stay I recommend to try out some of the other outlets as well; every outlet has its own signature dish! However, I have heard great things about the Sunday brunch at Kranzler restaurant as well so I hope to try it out next time I come back. As any busy business traveller, I really appreciate the free wifi access in the entire hotel as well! All in all, a great hotel with good location (close by to popular areas such as Sanlitun and 798 art district) that offers a distinct combination of history and hospitality.
"True Hospitality Passion"
29/09/2014 Lisa S Abu Dhabi, United Arab Emirates
I have always been a big fan of Kempinski as a brand and its dedication to real European luxury hospitality atmosphere each and every hotel of this chain is filled with. However, this time I was absolutely amazed and the stay in Beijing went beyond my expectations. Right from the first moment I felt at home, I didn’t worry about anything for three entire days as the staff, honestly with no exception, anticipated everything I needed. Travelling most of the year due to business, I have already seen many hotels from the inside but such friendly and truly attentive employees as in this hotel I have seen rarely, if at all. Of course, the facilities fulfilled all my expectations. I have had a lovely room, with a very comfy bed, and what is important for me, a very practical small office area which was good to work in and all this in a perfect location. Not to forget the breakfast which does not only provide a good start for the day but it was a true delight. I even dare to say it’s the best breakfast in the entire Beijing area. All in all, it has been a remarkable stay and I can only recommend the Kempinski Beijing to everybody who appreciates genuine passion for guest service.
"Very pleasant stay"
28/09/2014 K M London, United Kingdom
Lovely Hotel, efficient and friendly staff, room had an excellent view, Breakfast was amazing. Anything you can think of , they had it. Took a taxi to the market which cost about £2. The market was fun but don't go alone. Ate in the Italian restaurant and although food was quite good, it was far too expensive. Staff all excellent.
"It is almost like home"
25/09/2014 FridaKahloFan Beijing
I have been staying at the Kempinski since 2000. It is always a pleasure to go back to this elegant, good service hotel, which is in an extremely good location. Perfect service, good choices of restaurants, (a little old) shopping center, pleasant garden and great medical facilities all in one building. Strongly recommend.
"Nice Hotel at a good location"
18/09/2014 hgoradia Mumbai (Bombay), India
Stayed at this hotel for 5 nights in the first week of Sept 14. The hotel is well located in close proximity to a major subway station and is near the famous Chaoyang park and adjoining to the famous Yuyi shopping Complex. The hotel is quite large. The check-in was smooth and the reception staff and the concierge are polite and always helpful. The room size is accetable (although could be a bit larger) and the furniture is old but is in good condition. The bathroom is also of decent size although the showers are old but they fuction alright. I found the air-conditioning to be a major problem as I stayed in 2 different rooms and in both the rooms had a problem. The aircon just would not cool even if you set the min temprature of 15 deg centigrade. Although I did complain and they tried their best but it just was not good enough. The internet in the room is good and the speeds are decent - i had no problem in accessing the internet. The breakfast is nice and the choice is good. I also ate at their Italian restuarant where the food was nice. The location is quite nice as you can go dowtown and to other places quite conveniently. Overall was satsified with the hotel. would recommend to stay and would stay here again.
"Greatest Sunday Brunch in the Whole City"
14/09/2014 M9073VA Beijing Region, China
Last weekend I came to the Sunday Brunch in the Kranzler restaurant with a big group of frieds. We reserved a table before and found space for 15+ people. The Brunch area is a lot bigger now and also offers a greater variety of food, fresh fruits, beautiful ice carvings, a huuuuuge Pizza, popcorn machine, chocolate fountain and all you could wish for. We stayed for a couple hours and tried to taste all we could. It was fabulous!
"Good hotel and great services, but old"
08/09/2014 Nigel Alberto F
I stayed for business purposes at Kempinski hotel several nights in 2013, and some nights in May 2014. Receptionists are helpful and polite, all staff makes you feel really comfortable. Breakfast is wonderful, probably the best I have ever enjoyed in a hotel, and the restaurants are between good and excellent (but really, really pricey). Issues are the age of the hotel - rooms are actually big, but old - and the internet connection, quite stable but slow. A good experience overall.
"Enjoyable stay in Beijing"
23/08/2014 Ellen C Taiwan
Stayed club level with family. Had very nice room and the club level was awesome. Son really enjoyed the club and getting many choices for.Front desk and Concierge Staff super helpful. Very good location, right next to high-end mall.
"Great to be back again"
23/08/2014 JZP0964 Fort Lauderdale, Florida
Back for a very short 1 night for transfering flight to Australia last week, again, same friendly staff from concierge, big smile face from far when they see you. Few new faces in reception but well trained, seems bit unconfident but having a senior staff behind shall release the presure a bit from the fresh faces. Linda, May and Veronica were really helping and cheerful.
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