"Incredible service, home away from home"
It was awesome!Genuine Hotels.com guest review
"Wonderful 2 days"
Aunt's 70th birthday celebrations and the staff were totally amazing, so welcoming, the attention to detail was first class.Genuine Expedia guest review
Perfect location, ideal for theatres and wonderful restaurants, staff were most helpful and we had a lovely family celebration weekendGenuine Hotels.com guest review
Location was ideal for our family celebrations, the hotel was beautiful and the staff had the right mix of friendly but not overly familiar. Overall a perfect venue for a perfect weekend.Genuine Hotels.com guest review
Friendly staff, good clean facilities. Extremely helpful and made us feel like royalty. Helped us check in a little early to enable us to make a prearranged meeting and couldn't be more helpful. Would highly recommend this hotel to anyone.Genuine Expedia guest review
Special trip to London to celebrate my 50th, which therefore deserved a smart hotel. Fantastic location, tucked away from the hustle and bustle of Picadilly, yet really close to Green Park tube. Great American bar, which was packed on Friday with the early door drinkers. Room small but smart, bed very comfortable. Concierge staff friendly and helpful […] in a quiet, unassuming manner. Read moreGenuine Expedia guest review
"PRETENTIOUS AND OVER PRICED"
Over Priced, small room with mini bathroom , no views at all, don't even think about sleeping past 07.00, as the rooms do not have sound proofed doors, and each and every sound can be heard from the comfort of your bed. Fellow guests opening and closing their doors becomes a regular and vivid sound track to your mornings. Accompanied by the toilet cistern […] that took an age to refill, and so produced a back ground sound of constant running water, from within the confines of the tiny, outdated bathroom, that offered luke warm water for an age until it eventually ran hot. The staff were pretentious and snobby , but not shy at all especially when adding descesionary service charges. High priced, limited choice breakfast, most scant buffet breakfast I have encountered in many a year , been there. paid the bill in full but be warned it's a rip off from the moment you step over the threshold with much better, more reasonably priced hotels within a stones throw. Read moreGenuine Hotels.com guest review
"Close to all amenities walking distance"
Exceptional staff make this boutique hotel a real gem.Genuine Expedia guest review
The whole experience was greatGenuine Expedia guest review
Staff were fantastic, very helpful and made the stay perfect. It was a very nice treat for my mother's Birthday. We stayed for two nights and loved every second!!Genuine Expedia guest review
Marvellous place to spend our 25th wedding anniversary. Service, location and room are absolutely faultless.Genuine Hotels.com guest review
Mid week break to london, this hotel is great for the west end and within walking distance of most places, albeit the hotel itself is slightly hidden! The hotel excellent and the staff were excellent!Genuine Expedia guest review
"Ideal comfortable hotel for a busy short stay"
Staff very welcoming, helpful and attentive at all times. It was a special anniversary during our visit and we received an unexpected bottle of champagne to mark the occasion.........very kind we thought. Room service very efficient.Genuine Expedia guest review
"Great location and hotel let down by stupid prices"
Great hotel, great staff fantastic location. £57 for breakfast though or £18 for a cup of tea and a G & T is pure rip off Britain. Pint of Bitter and an orange juice for £14 !!!! Our room had very noisey air con and banging doors all through the night.Genuine Hotels.com guest review
"Great for a week end break"
Up to the usual superb standard of The Kempinsky GroupGenuine Expedia guest review
Wonderful small Hotel in a perfect positionGenuine Hotels.com guest review
"The Stafford - London's hidden luxurious gem"
A hidden gem. A small luxury hotel of the world that lives up to its name. Right in the centre of londons west end, just yards form st james palace, this is a hotel that you are sad to leave and eager to return to. Staff greet you by name, the food is excellent, afternoon tea a must and the American bar a cosy alternative for a light meal. Quite simply, […] this hotel has everything. Long may it be a best kept secret becausei ant to be assuredof a room there next time in London Read moreGenuine Expedia guest review
"A Great Experience"
We were welcomed with politeness and a refreshing desire to make you feel welcome. They attended to every detail and were not snobby because of who and where they were in the hotel market place. I have stayed at some really stuffy hotels and this is not one of them. They were nice staff and nothing was too much trouble. The hotel was decorated and […] maintained beautifully and when our friends had a problem with a door closure they attended to it immediately and moved them quickly to another room. It is a beautiful place and well positioned for everything we wanted.. We will reeturn. Read moreGenuine Expedia guest review
"private and luxurious"
The Stafford is a private and luxurious hotel that is a total professional in consistently making sure you are treated with the utmost care. It is the hotel of my choice when staying in London after having tried many others...Genuine Hotels.com guest review
We always love staying at The Stafford!Genuine Hotels.com guest review
"Good location for shopping"
My room was small but very comfortable and nicely decorated. I loved the toiletries from Floris. The towels were a bit shabby and the wifi connection was very weak in my room, but other than that I enjoyed the hotel very much. The location is excellent.Genuine Hotels.com guest review
totally great, the American bar is wonderful for the first night in town if you have been flying and lacking sleep..casual food, good martini´s.... staff were very helpful in logistics of luggage picku as we shipped luggage from the hotel to Rome.Genuine Hotels.com guest review
"Elegant and comfortable"
We very much enjoyed our stay at The Stafford London - unfortunately it was too short! The staff was exceptional - and the room, although relatively small, was clean and comfortable - The bathroom was gorgeous! Breakfast was excellent - the dining room is just lovely.Genuine Hotels.com guest review
"nice hotel in london"
the location of the hotel is perfect near to everythingGenuine Expedia guest review
"Above and Beyond"
Checked into the lovely hotel - my room was back in the "stable" area - a very darling room. Unfortunately, I was not able to unlock my door and had, many times that first day, to get someone from the front desk to help me unlock my door. By that evening they upgraded me to a suite - no questions - no hassle - simply trying to please a guest. AMAZING. […] Above and beyond any expectation. Read moreGenuine Expedia guest review
We had wonderful accommodations. The Stafford is a first class hotel. Jay HookerGenuine Expedia guest review
"Very nice hotel in London"
The hotel is in a quite neighborhood, close to many restaurants and shoppingGenuine Expedia guest review
The staff at the front door are a key positive ingredient to the enjoyment of the stay at the hotel. Each is like a concierge and your request becomes their mission. The room was cozy, great bed, and all the amenities that you would hope for.Genuine Hotels.com guest review
"Outstanding Hotel & Service"
This hotel provides a truly first class boutique experience and is in a perfect location in St James with a short 50yd walk to Green Park. The American bar is a must with the best Gin Martini's. Service was impeccable.Genuine Hotels.com guest review
"Very, very nice hotel in a great location..."
Overall, our experience at The Stafford was greatl...The staff was friendly and helpful... The hotel is located close to Buckingham Palace, St. James's Palace, Piccadilly Circus, and the Green Park Underground station, but is situated such that it is secluded from all of the noise and traffic...Our room was clean and comfortable, but we had a view of […] an air conditioning unit and some of the wall tile in the bathroom was held up with black duct tape... The hotel bar/restaurant is expensive and nothing to get excited about, but there are plenty of great pubs and restaurants within easy walking distance...I would stay at The Stafford again... Read moreGenuine Expedia guest review
"Very nice hotel."
Close to everything. Clean room. Nice staff. Wifi. Great stay. No complaints.Genuine Expedia guest review
Our stay was comfortable, thoughtful, helpful and charming. The staff are exceptional. The Stafford hotel is the perfect place for a London stay. We will definitely return.Genuine Expedia guest review
"Luxury boutique hotel in heart of city"
wonderful stay. outstanding staff. beautiful. great locationGenuine Expedia guest review
"Wonderful hotel, great location, fantastic staff!"
It doesn't get much better than the Stafford. The location is fabulous short walk to Green Park, Buckingham Palace, Oxford St, Bond St, Picadilly, the greatest shopping streets in the world, short walk to the theater district. The room is impeccable. Everything from the bedding to the complementary soaps and toiletries. The staff treat you like royalty. […] We love the Stafford and can't wait to return. Read moreGenuine Expedia guest review
Location was a big plus. Walking distance to Buckingham Palace and to many restaurants, shopping stores and tourist spots. Great staff, by the way.Genuine Expedia guest review
Excellent concierge service. All very helpful and polite staff. Centrally located but in a quite cul de sac.Genuine Hotels.com guest review
Perfect location. Amazing staff. Couldn't hve been nicer.Genuine Expedia guest review
Rooms in the old building very small. Only ....one way traffic.We were told that there is a new building but only the day of our departure. I doubt that the bed was queen size.But most important we had no .....hot water several times due to pump failure!Each time we had to call the desk, so it can be restored.Genuine Expedia guest review
"Great boutique hotel in convenient position"
This is a very good hotel and should be at the price. Very old style English hotel which has been well maintained. Very clean with great room service and good concierge services. Breakfast and bar great in an old English style.Genuine Expedia guest review
Room to small to maneuver. Otherwise perfect in all ways!Genuine Hotels.com guest review
"A quiet retreat in the heart of London"
We have stayed in 4 other hotels in the St James area and this is by far our favourite! The room was large by European standards, the bed superly comfortable (with countless choices of pillow types), the American Bar expensive but with excellent service, and the staff was exceptional. We love the area as you can easily walk to the Theatre district and […] shopping on Old Bond Street. The other plus is that you can take the tube from Heathrow and go directly to Green Park station, where there is a lift so you can easily move luggage. Then, walk down the pathway on the side of the park and you will see a pathway on your left that takes you through to St. James Place and the hotel....about a 4 minute walk from the tube. Perfect!! Read moreGenuine Hotels.com guest review
"The Stafford takes care of you"
My daughter and I recently stayed here together and we couldn't have been more taken care of. The Stafford is wonderful.Genuine Expedia guest review
Well located, excellent staff, beautiful hotel--what more could we ask for!!!Genuine Hotels.com guest review
"Great location, perfect service"
Very nice hotel and staff. Located yards away from Green Park and Piccadilly. Poor wifi reception, noise in the room at the yard from restaurant seating area outside the room.Genuine Hotels.com guest review
"Convenient to Piccadilly Line"
The Stafford was a very nice hotel. It was highly convenient to the Green Park stop on the Piccadilly Line. The staff was very attentive.Genuine Hotels.com guest review
Our room, while small, was luxurious and well appointed. Complimentary mini bar items were a nice surprise. Lounge areas were inviting and comfortable. The American Bar was a reliable choice for late night, light meals. Very accommodating staff.Genuine Hotels.com guest review
amazing placeGenuine Hotels.com guest review
"Best location for Cetral London business"
Perfect. Couldn't improve unless weather did!Genuine Hotels.com guest review
Awesome concierge staff. Most helpful. Great room service. Lived the anniversary champagne. Did not like payin 20 francs for 2 diet cokes that were supposed to be complimentary in the minibar (which we left!!). Great food!Genuine Expedia guest review
"The public space is better than the private rooms"
The hotel is very well located in London. It is walking distance to the Green Park Tube Station, Buckingham Palace and Fortnum and Mason. The staff couldn't have been more accommodating. The first floor has a bar which is very nice and the food was ok. The problem with the hotel is the room we were in was very tiny and the bathroom was not very user […] friendly. The tub was so high it was hazardous climbing in and out of the shower, the toilet flush did not work well and the lighting was, overall, not sufficient to put on make-up, dry your hair, or even read in the room. When we complained, the staff showed us several other rooms we could up grade to, but while those rooms were bigger, and a few even had gas fireplaces in the suites, the bathroom set up was the same throughout. If the hotel upgraded the bathrooms and modernized the lighting, I would say it would be a lovely hotel. Read moreGenuine Expedia guest review
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