"Fabulous as usual"
This was my third stay here and the service gets better, top classGenuine Hotels.com guest review
"luxury in the extreme"
wow! probably the best hotel in the worldGenuine Hotels.com guest review
"Wedding at the Top of The World"
A truly amazing hotel! Nothing was too much trouble, completely spotless and an huge breakfast choice. Would recommend it totally for all types of people. Would now love to go in the winter.Genuine Hotels.com guest review
"Top top service."
Absolutely spotless service. The chauffeurs were top. The breakfast is not to be missed.Genuine Expedia guest review
"Best Hotel Stay Ever"
This hotel sets the bar for excellent customer service. I have stayed at many high end 5 star hotels and this one blew me away. Beginning with the iconic setting a the foot of the St Moritz mountains, gorgeous lobby, restaurants, rooms & spa. Upon checkin the front desk rep walked me through the hotel & room and gave a tour. The room was amazing, private […] balcony, mountain views. Loved the big comfy bed & large armoire for storage. Bathroom was big but the shower was a little small. Was provided two international electric adapters for no deposit required, compared to 6 other hotels we stayed at during this trip all charged deposits for using adapters treating us like potential thieves. Free WiFi. The free breakfast was unbelievable, fresh juices such as watermelon, carrot, fresh preserves and fresh honey dripping right from the honeycomb, large selection of cheeses & breads. Vvisited the spa for my birthday and had a collegen face mask and foot massage which were heavenly. Ordered room service once, it was delicious down to the last detail. Only issue it's a bit of a walk to any shops or restaurants but there is a bus stop right by the hotel which takes you everywhere with the free travel card Kempinski gives it's guests. This hotel was the best hotel of our entire trip and I was so impressed by Kempinski that I actually looked through their book of hotels to see what other locations they are in so I can be sure to stay at Kempinski again next time. Highly recommend! Read moreGenuine Hotels.com guest review
My husband and I went to St. Moritz for a 3 day ski holiday. The Kempski was great. Very convenient: the shuttle will drop you/pick you up from the train station and the city center. The breakfast is great. The bar is really relaxed. The hotel is not stuffy at all, even though it's very high end. The spa gives very good massages. There is also a ski […] rental shop and ski school in the hotel, although it's more convenient to rent on the mountain if you are skiing in Corviglia and all of the ski schools will send instructors to the hotel to pick you up if you get private lessons. Read moreGenuine Hotels.com guest review
"Great spacious grand hotel at St. Moritz"
Great spacious grand hotel at the top of the Alps St. MoritzGenuine Expedia guest review
Great hotel. Great service. Rooms were very small which is common in Europe. Pricey but in line with other 5 star hotels in the area. Location was not central but the hotel had shuttle and car service which was conveniant.Genuine Hotels.com guest review
"Service is top notch"
5 star service all the way! The breakfast buffet was best I have seen in Switzerland. Only downfall was that its a bit of a hike to the town for shopping, dining and entertainment.Genuine Hotels.com guest review
Response by Kempinski Grand Hotel Des Bains Dear Guest, What a nice comment – what else can I answer, except: Thank you very much. We will continue like that, and hope to welcome you again soon. Yours sincerely, Carla Lopes Hotel Manager
"Best hotel staff ever, dated facilities"
I booked this hotel for a romantic getaway weekend. The hotel staff were among the best I have ever encountered; it's a large hotel and the receptionists & concierge remembered our names...and we were there for 1 night. The location of the hotel is stunning; beautiful views and a close walk to center of town in St. Moritz. Unfortunately, the hotel […] itself is incredibly dated; it's a grand old dame of a hotel that has been very inexpensively and poorly renovated. It looks like an average Marriott inside. This would be OK, but we paid $900 a night for a "junior suite" (a regular sized room in any average US hotel) so the value was just not there. Read moreGenuine Expedia guest review
"Excellent service and great food"
Amazing staff and very attentive service. We were greeted by the porter at the station and took us to the checked in counter where we were given an upgraded room. The hotel receptionist offered us champagne and showed us our room and explained everything else to us. The gym is fully equipped with all sorts of equipment and there is a separate room for […] stretching which is really nice. The pool is big and heated. view. The concierge was nice to arrange us to have dinner in the hotel restaurant when they were about to close. The meal was really good. Again, the restaurant staff was very attentive (They can even prepare gluten free meal if you have food allergies). Breakfast was amazingly huge with freshly squeeze juice to be ordered (inclusive in the breakfast). We were also given late check-out. They offered to take us to the station free of charge. The deluxe room is huge, bed is comfortable and a separate toilet with bathroom plus free wi-fi. We will definitely stay there again when we return to St Moritz. The service is really excellent and staff in the hotel is so attentive to the needs of their customers. We were made very special during our stay from checking in to checking out. We will recommend people who are visiting St Moritz to stay there. Read moreGenuine Hotels.com guest review
"Good five star hotel in a secondary location"
Good five star hotel in a not very centric locationGenuine Expedia guest review
"Perfect ski vacation"
We know St.Moritz very well from numerous previous visits, but this was the best hotel experience so far. Where to start? The staff goes out of their way to make you feel comfortable. The Spa was a great highlight after an exhausting day skiing. The breakfast offers a rich choice of dishes, though mostly Western ones. We particularly liked the selection […] of fresh juices which not every 5-star hotel offers. Bottom line: we will go back Read moreGenuine Hotels.com guest review
"Oportunidade de ficar em 5 estrelas"
Não é para qualquer Brasileiro, pois é caro Mas vale ficar atento a Promoções que fazem ...durante o ano ...Genuine Hotels.com guest review
"Séjour au top"
Cornelius est le meilleur concierge ! Super conseils pour les bons plans !! Tout était au top !Genuine Hotels.com guest review
"Acima de nossas expectativas!!!"
Quando o taxi se aproximou do Hotel lembramos do Grande Hotel Budapest, só que muito mais bonito. O hotel é Excepcional e o serviço acima de nossas expectativas. Tem Spa e Gym modernos e bem equipados. 4 restaurantes muito bons.Genuine Hotels.com guest review
"Maravilhoso Hotel em St. Moritz"
Atendimento muito atencioso, boa localizacao, entreterimento completo, bela area de lazer e spa! Gostamos muito e voltariamos.Genuine Hotels.com guest review
部屋が明るく快適でした。また、レストランの夕食がとても上質で、美味しいコース料理を食べることが出来ました。 周辺の交通機関が無料で利用出来るカードを貰えたのもありがたかったです。 一日、ほぼ交通費が掛からずに観光出来ました。Genuine Expedia guest review
"excellent quality of services"
This hotel is definitely one of high quality hotel in the world. Especially it's breakfast was fine in it's variety of foods and the way of serving. But two star grade restaurant in this hotel was little bit disapointing during gourmet week because of failure on chef's miss-understanding on each characteristic taste of sea food materials. There were […] only broken harmony of sea foods . Nevertheless there I can found world's best butter and olive oil. In general it was my pleasure to stay in this hotel. Thanks for all staff of the hotel. Read moreGenuine Hotels.com guest review
Boa, alguns funcionários (portaria) muito bons, outros nem tanto.Genuine Hotels.com guest review
観光の為に６連泊（３部屋）した ５星クラスは間違いない（それ以上でも、それ以下ではない） 部屋は快適 トイレとバスは完全に分離されている 長期宿泊に対しては収納スペースも十分 正面玄関サイドの２階の部屋だったので眺望は前庭方向に開けているもののそれほど見ごたえのあるものではない 同じグレード（料金）でも部屋の広さ、備品等異なる（間取りが各部屋多少異なるため） 朝食は５星レベルで種類多い 団体客多く朝晩はロビーが混雑 ドアボーイ、コンセルジュ、レセプションの対応は概ね５星並み プール、サウナ（特に女性用）も充実で連泊者は楽しめる 夏の客層は短期宿泊の個人客、ツアー客（日本団体と中国語を話す団体）で、このようなリゾート型ホテルによくいる常連長期連泊者は見かけなかった バス停(ST.Moritz bad […] signalban)がホテルの正面路上で、便も多いので各方面に行くのに便利 無料インターネットのスピードは快適（ただし多少のパケット落ちは発生している模様） なお、このホテルだけではないが、宿泊者にはチェックアウト時まで無料利用できる鉄道カードを貸してもらえ、鉄道・バス等に自由に乗れる。特に高価なロープウェイやケーブルカーにも何回でも乗れるので大変重宝。 Read moreGenuine Hotels.com guest review
クールで電話して、ｻﾝﾓﾘｯﾂの駅まで迎えに来てもらいました。帰りも駅まで送ってもらい、大変助かりました。周辺は何もないので、バケーションで長期滞在するにはいいところです。Genuine Expedia guest review
"Tolles Hotel zum Skifahren mit Familien"
Eins der weltweit besten Grand Hotels. Super Lage, tolle Zimmer, sehr gutes Essen und super Service. Muss man einmal gebucht haben. Auch für Familien mit Kindern.Genuine Expedia guest review
- Ausgesprochen freundlicher und aufmerksamer Service! - 100m vom Lift! Das Dorf St. Moritz ist mit dem Auto 3min entfernt - Ski-Service im Haus - Für St. Moritz gutes Preis-Leistungs-Verhältnis - Zimmer sind ein bißchen hellhörigGenuine Expedia guest review
sehr kompetentes Personal! Schöner SPA, im Ganzen alles okGenuine Hotels.com guest review
Wunderschön - super Tage mit vollem Sonnenschein - schöne Umgebung um sich mit und ohne Skisport verweilen zu können.Genuine Hotels.com guest review
A bit pricey but very nice experience!Genuine Hotels.com guest review
当ホテルを拠点にサンモリッツ駅から鉄道で小旅行に出かける機会が多かったのですが、スタッフの方がホテルと提携しているBMW製高級車で気軽に駅まで送迎していただいたのには大変助かりました。Genuine Expedia guest review
"Professionell aber nicht herausragend"
Man erwartet mehr, wird aber bestens bedient. Der Anlage fehlt es an Identität, an Charme, an Glanz. Die Auslastung mit Autoclubs und sonstigen Events bringt sicher Geld in die Kasse, zieht aber auch ein Publikum an, das man in Hotels dieser Klasse eigentlich nicht erwartet.Genuine Hotels.com guest review
"great location for skying in sankt moritz"
28/03/2015 Dede F London, United Kingdom
ti is a pure kempinsky style so do not expect anyhing to look like you are in mountains. so it is luxury but not typical mountain atmosphere. the location is the best for skying. you can organise eveything in the hotel. the breakfast is good. they have an interesting sushi restaurant but i recommend to try the restaurants in the town as well. it is not in the centre of the town but it is a 5 minutes drive so not bad. the service at thereception is a bit impersonal but again it is a kempinsy one so nothing wrong. will be back.
23/03/2015 JRock1980 Santiago, Chile
Hotel is really 5 stars. Everything was meticulous, staff friendly and helpful. Spa is very good excellent gym. Ski shop is great to help you head out to the slopes Quickly. Location is a 4 minute walk to a cable car to take you skiing. The hotel will even drop you off/pick you up from town if you finish skiing and take the "train" down to old town St Moritz. Decor is classic with a modern touch. Food was also very good. Everything was expensive but honestly, this is Switzerland...
15/03/2015 Dinesh9702 Basel, Switzerland
I spent 3 days at the Kempinski in St. Moritz. The stay was great. Check in was seamless, staff was very helpful and efficient. Rooms were well equipped and nice. Restaurant was good too. Overall a good place to stay.
"short ski trip"
19/02/2015 tomA6027UL Zurich, Switzerland
I spent some days last week at the Kempinski in St. Moritz. The stay was fabulous specialy because I booked on a very short notice. Staff was very helpful. Food at Hotel Restaurant was good but could be a bit more special considering the fairly high price. Overall a perfect place to stay.
"Great hotel, Great location at a Great destination"
16/02/2015 Niklas L
We stayed at Kempinski last year during our ski weekend to St Moritz, overwhelmed already upon arrival at the hotel. Their staff unloaded the car, whilst we waited in the lobby with a glass of champagne. Smooth check-in and seamless delivery of bagage, ski gear etc. We had the opportunity to get upgraded to a suite which gave plenty of room for our family of 4 people. Spacious, clean and cosy room. The breakfast at the hotel is fenomenal! Whatever you might desire i am sure you will find it he e. Hot, cold, dishes, sushi - the list can get long.. Soon going back to St.Moritz for our annual visit and our choice of hotel was easy. Great location as well for the main gondola which takes you to the slopes, walking distance. We are looking forward to go back.
"Classy and elegant"
09/02/2015 ThailandTraveller050 Dubai
Spent two night at the end of January at the classy Kempinski in St.Moritz. Surrounded by mountains and deep snow, the hotel is well located and even has a casino attached. Friendly Spanish driver at the station to fetch, checkin ,familiarisation of hotel, room and restaurants was conducted smoothly. The bedroom was modern and practical and very comfortable with choice of pillows! Didn't have time to try the spa but heard only good reviews from others. Fabulous buffet breakfast and what a spread! Cold cuts, cheese, bread, choice of eggs, bubbly and attentive staff made you want to spend time gorging on the many choices! The restaurant too was a great experience with friendly staff who made perfect recommendations for dinner and wine. A nice touch was the indoor smoking library for a night cap with a cigar and the well stocked lounge bar. Highly recommend a stay at this gorgeous hotel which oozes class and elegance without having to make an effort!
"The best skiing holiday I have ever had!"
06/02/2015 Eve_Riga Riga, Latvia
We spend one fantastic week in the end of January in this gorgeous hotel. This hotel is best choice for romantic couples and also for families with children. Everything super clean and beautiful, very friendly and helpful staff. Excellent breakfast buffet with large variety of drinks and food in majestic restaurant hall. The room has view like an Instagram picture:) facing the mountains. But the most impressive thing was pool. All the way to the SPA and pool area is so beautiful with glass corridor and candles. In this hotel is the largest and most beautiful inner pool I’ve ever seen. Every morning before breakfast we went there. And after great ski day we spend several lovely hours in very nice and modern SPA. I’m very sorry that I did’t enjoy some treatment, but I know, I’ll do it next time, when we come back!:) The Kempinski Grand Hotel des Bains has very god location if you are going to ski holidays, only 3 minutes walk to first lift. But directly opposite the hotel is a great cross country ski centre with rental and just around the corner starts the most beautiful route through the forest. So this week in the Kempinski hotel was beautiful and memorable fairy tail, which I wood definitely like to return!!!!
"3 blissful days in the KEMPINSKI hotel st Moritz"
02/02/2015 Mariette P Paris, France
We truly enjoyed the location of the hotel, overlooking the mountains. We watched the sunrise turning the mountains red. We were personally welcomed by charming employees behind the desk. We felt totally taken care of as soon as we arrived. The bedroom was clean, modern and practical. We ordered a millet with mountain herbs pillow among other choices. Housekeeping was efficient and attentive to our needs. The spa with its 6 different style saunas were perfect to alleviate the soreness of the day skiing. Breakfast buffet was made for gourmet and healthy athletes.
"Made a birthday-weekend unforgettable!"
01/02/2015 Bruno P Monza, Mb, Itália
Starting with the distinctive pick-up service at the train station (with kind native Portuguese drivers) up to the farewell back to the station, virtually every single detail from our stay had been thouroughly thought. The location is a bit away of the center of St. Moritz - it's quite close to the St. Moritz Bad Funivia station, on the other hand - but as you approach it you realize how imponent and beautiful it is. Lobby is sunctuous, well decorated, classic style. Deluxe Room was spacious, very neat and comfortable, quiet and all equipment worked perfectly - decoration also pleased my personal taste and the view was better than expected considering it faced internal patio. Many options of bars and restaurants (highlighting Ca d'Oro) inside the hotel and the breakfast is OUTSTANDING - quality, variety and abbundance. Leisure areas, such as gym, internal pool and specially spa were remarkable - many equipments, all very well conserved. But above all, the crew is absolutely attentive, skillful and really make you feel at home and very welcomed. Never felt so pampered in life - almost everyone made sure they wished me happy birthday. Final result: we barely can't wait for our next stay there!
30/01/2015 Biljka59 Skopje, Macedonia
One of the 3 top hotels in St.Moritz,perfect location(walking distance from the cable car)clean rooms,excellent staff(always ready to satisfy your needs),breakfast was everything that you can imagine.Luxury in every way.The Michelin star restaurants are the best, although little too expensive in my opinion.Only Casino is a little outdated
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