"Good hotel at nice place"
This hotel is very nice and comfortable, very warm service, nice staff. Hotel is located close to lake and many trip possibilities and cca 300 m from train station (very pleasurable connection to another places at High Tatras). Spacious rooms are well maintained, breakfast is very tasty, range of meals is good. Spa area is very nice but range of services […] is limited (only one hot sauna, one steam room and one caldarium). Read moreGenuine Hotels.com guest review
"Best hotel in Slovakia"
This is a really great hotel - some hotels are 5 star but don't live up to the billing. This hotel really meets the grade. Staff are wonderfully helpful (and almost universally English speaking) and the facilities are great. Make good use of the wonderful spa facilities while you're there. Food's great, views are great - basically it's all great. The […] village of Strbske Pleso is a bit of an Iron Curtain era monstrosity of civic planning, and it doesn't help that the skyline of imposing mountains is rather dominated by two abandoned ski jumps, but the lake (Pleso) itself is lovely, as are the High Tatra mountains that are right there. All the hikes are really well marked so give them a go. Be aware that this is a 5 star hotel so a beer or G&T at the bar will be the same price as in a bar in London. If you're short on spending money, there are bars in the village and you can get a pint of local beer for 1 Euro! Read moreGenuine Expedia guest review
It's pricy, but everything here is done to perfection. Staff are attentive, friendly, chatty and smiley without exception. Our room was spotless and the breakfast buffet is top notch. The ski resort is 10 minutes away on foot, across the frozen lake from the hotel. We also stayed in a slightly cheaper 4 star hotel locally and the Kempinski was worth […] every penny of the price difference and more. Very good indeed. Read moreGenuine Hotels.com guest review
"Fantastic hotel in the beautiful High Tatras"
Stopped in the Kempinski 2 years running , top quality where least expectedGenuine Expedia guest review
Really great team at check-in - especially Andrea and Simon. Nice welcome and perfect care for client. Nice room, tasty breakfast and excelent spa with great pool and various saunas in perfect conditions. We would like to come back.Genuine Hotels.com guest review
"Excellent 5* hotel"
We stayed for a week and had excellent holidays, hotel is fantastically situated and has been wonderfully reconstructed, staff is attentive, rooms are spacy with magnificent views. The only drawback was the ZION Spa. We booked several treatments and although there was a lower rate to be applied (until 3pm), we were repetitively charged the higher rate […] due to the "fact" that the treatment ended after 3pm - e. g. by 10 minutes. Read moreGenuine Expedia guest review
Got room w lake view. (Sept travel)Probably a larger room as it had a small seating area. The amenities,staff,restaraunt were great. The view was fabulous. First class place. Only wish we could've stayed longer to take advantage of all the spa amenities.Genuine Hotels.com guest review
WonderfulGenuine Hotels.com guest review
"Great hotel, superb location"
Excellent hotel, very good breakfast. Wellness area fantastic and the view from it is stunning! The only problem was with our room, although I must say we didn't complained since most of the time we spent hiking the area around. We got room on the last floor, under the roof so the room was dark with low ceiling and small window (not exactly lake view […] room) Read moreGenuine Hotels.com guest review
Great stay.Genuine Hotels.com guest review
A REAL 5* HOTELGenuine Hotels.com guest review
Wonderful except for the restarant manager pushing too hard with the overpriced liquersGenuine Hotels.com guest review
"Great place, restaurant only slight minus"
The hotel is great in terms of facilities (different public areas, nice bar, great spa etc.) and the rooms well appointed and clean. Kempinski really puts in the effort to provide everything needed from different sizes of slippers and bathrobes to practical information on the keycard holder - so that´s all great. The only slight minus is really the […] restaurant. We had dinner there which was good (but not fantastic) but the fact that the breakfast buffet is a fixed piece of furniture in the middle of the room spoiled the total impression a bit. Breakfast however is really quite average and not Kempinski class. In terms of selection it´s pretty ok but quality wise it´s not great: a bunch of unappetizing cheeses, bread nothing special, omelette chef not really bothering etc. Read moreGenuine Hotels.com guest review
"A Jewel in High Tatras"
It's a wonderful hotel in every way in a beautiful part of Skovakia. Great place to stay in luxury and enjoy the outdoors and this great hotel with a terrific spa While I was not there for the ski season it is certainly in my plans in the near future and the hotel has great ski packages which include the lifts while being pampered at the spa and great […] restaurant Read moreGenuine Expedia guest review
"Terrific Hotel! Simply Impressive."
Exceeds all expectations. Breakfast and wellness area were included. Some majr North American Hotels could learn a lot from the Kempinski chain.Genuine Expedia guest review
"Relaxing and breath the fresh air surrounded"
The breakfast was superb , swimming pool clean , fitness room is excellent.it is better that hotel facilities will be opened from 7 oclock , exercising before breakfast. The staff are friendly .Genuine Hotels.com guest review
The hotel is great, the swimming pool view is to die for. The breakfast buffet is amazing, but the lunch at the bar or the dinner upstairs is overpriced, very small portions and not good at all. Eat somewhere else. They need to improve their lunch and dinner menu.Genuine Hotels.com guest review
The hotel was fantastic! Really good value for money. It is very grand, with excellent facilities and helpful, friendly staff. The rooms are huge, including seperate walk in dressing rooms. Breakfast was an excellent range and dinner in the restaurant was wonderful. Only two criticisms: there is no air con and when you open the windows to cool the room […] you are plagued by misquitoes; dinner in the main restaurant costs a fortune! Although you get a price list for the food to choose from, you don't for drinks. We got charged $25 a glass for champagne - I would not have ordered it if I knew it was so much. Read moreGenuine Expedia guest review
"The most luxurious hotel experience ever"
Incredible!Genuine Hotels.com guest review
"luxurious, great location"
outstanding spaGenuine Hotels.com guest review
Got an upgraded room, Janocik (or something), really Big and comfortable suite! The spa were also wonderful, with perfect view!Genuine Hotels.com guest review
"bajkowy hotel ze świetnym serwisem"
bardzo dobry hotel, ze świetnym serwisem, dobrze wyposażone pokoje de luxe z magicznym widokiem na jezioro. Pyszne śniadania w restauracji. Spa na bardzo wysokim empoziomie, basen z widokiem na jezioro i góry. nie ma problemu miejscem do parkowania.Genuine Hotels.com guest review
부활절에 다녀온 타트라에 비싼 가격을 지불했으나 맨 꼭대기층 지붕쪽 방을 배정받아 천정이 입구에선 높은데 창가쪽으로 갈수록 지붕이 낮아져 상당히 불편했어요. 제가 운이 없었던거죠. 다락방 같은 분위기. 서비스는 좋았지만 방은 다소 아쉬웠네요.Genuine Hotels.com guest review
Vyborne sluzby, vhodne pre rodinnu dovolenku vdaka velkemu bazenu. Vstup do welness ale az pre deti od 16 rokov! Vysoke ceny v restauracii, stolovanie na urovni, ranajky kvalitneGenuine Hotels.com guest review
РекомендуюGenuine Hotels.com guest review
Pekný hotel a okolie, super wellness a kuchyňa, milý personál.Genuine Hotels.com guest review
"Endlich mal wieder ein Grand Hotel"
Wir wurden von den Hotelmitarbeitern (Reception) herzlich begrüßt und es wurde ein Willkommensgetränk kredenzt. Der Concierge kümmerte sich um das Gepäck und parkte unser Fahrzeug. Nach eingehender Erklärung über die Örtlichkeiten im Hotel sowie unseres Zimmers durften wir den atemberaubenden Blick von unserem Zimmer auf die Berge der hohen Tatra sowie […] dem See geniessen. Read moreGenuine Expedia guest review
"Rewelacyjne miejsce na kilkudniowy wypad"
Świetna lokalizacja, cicha okolica, wspaniały hotel!Genuine Hotels.com guest review
"Raj na ziemii"
Super, absolutnie the best, polecam i bede polecac do konca swiata i o jeden dzien dluzej....Genuine Hotels.com guest review
スパから見る山景色やスパの快適さやビッフェ朝食の豊富さ、手作りジャムと思われる美味しさ、スロバキア人のやさしさを感じるとても良いホテルでした。また雪景色でない時期に滞在したいと思います。リフト、駅までの送迎もお願いすれば無料で助かりました。Genuine Hotels.com guest review
"Amazing retreat in the High Tatras"
A beautiful historical hotel in amazing surroundings. Perfect for a an extended weekend. Friendly staff, great rooms and good food. Especially the breakfast buffet was great. The spa area is beautiful and looks on to the lake. Can be reached in car from Krakow in under 3 hours - probably 2 hours in good weatherGenuine Hotels.com guest review
"Очень хороший отель"
Отдыхали зимой. Отель прекрасный. Слабоват по питанию: завтраки скудные и однообразные, дессерты - не очень. Складывается впечатление, что живешь в хорошем пятизвездочном отеле, а питаешься в трехзвездочном. Даже шампанское по утрам не меняет ощущения (не заметила, чтоб его пили...). СПА очень красивое, атмосфера и вид из окна впечатляет, но качество […] и ассортимент процедур - не очень. Номер на 1-м этаже с видом на озеро очень хороший, удобный, чистый. Обслуживание хорошее, молодцы! Read moreGenuine Hotels.com guest review
"Hotel je priamo pri Štrbskom Plese."
Bol podľa našich očakávaní, dobre sme si oddýchli. Z welnesu je krásny výhľad na samotné pleso a Vysoké Tatry.Genuine Hotels.com guest review
"we used to love this place, what happened?"
16/12/2014 Philip S
We've been visiting this place for a long time, i think around 5 years, and we really used to love this place. The interiors are great, the break fast is great, the overall situation of the place is great at the lake. But lately it seems like something is wrong - one can see how the interior is being used a lot and isn't taken care of (i mean not changed or repaired much) The attitude of the staff isn't perfect at all. In this type of hotel where you pay around 250 EUR per night the attitude should be perfect. Where are the times of personal greeting letter from the director of the hotel, where are the times when on breakfast they would welcome you with a name and would seat you where you wanted to. Where are the times of free apples and lemonade in the spa - is it such a problem to offer this for free? Where are the times of calls to the room if everything is ok or if you might need anything. How can room service throw out your own sweets placed on the table? How can room service touch personal things? overall the attitude of the staff [reception (except for Mrs. Alexandra who is great every time), lounge bar, restaurant] isn't nice, isn't professional and friendly at all. It is so unfortunate. because the hotel is on nice spot and one cannot find a better relaxation place nearby. We really hope in time it will change. But so far it isn't happening.
06/12/2014 Grisham73 Budapest, Hungary
We spent 5 nights in the hotel, and this is a real luxury hotel! The room is spacious and clean, the bed is very comfortable. They clean the room two times/day. The spa is best, what I have seen ever. The services are very very good. Thank you for the fantastic holiday.
Amazing hotel in the Stunning Location. We were traveling with our little boy (4 months old) and all the small requests we had (baby cot, baby facilities etc.) were handled promptly. The spa is amazing and the views from the pool onto the mountains are beautiful. It's like a post card. We booked valley view room but were upgraded to lake view, as my friend works for Kempinski in Germany. The room was huge with plenty of space for 3 of us. Once again, the views onto the lake from the room are to die for. Overall it's a great hotel with great service and staff are very friendly. Just one small comment I would share for the hotel; the coffees in general are not great. They should have a proper training on how to make good coffees I ordered the cappuccino and latte on couple of occasions, but ended up drinking teas for breakfast, because the standards of coffees compare to London are not good. Great luxury hotel (good for kids)
"Closer to heaven..."
01/12/2014 blacktie_whitenoise Bratislava, Slovakia
I have stayed at Grand Hotel Kempinski High Tatras at the end of November 2014. I wholeheartedly recommend staying at GHK to anyone visiting High Tatras - especially if you seek luxury and class in Slovakia's highest mountains. GHK is located in the hamlet of Štrbské Pleso on the shore of the eponymous tarn. The hotel is housed in three interlinked buildings built in the typical architectural style of High Tatras. The oldest is Jánošík (1893), followed by Kriváň (1906) and Hviezdoslav (1923). Hotel was thoroughly restored and refurbished about six years ago. It is a listed building and regarded as a national monument. The interior of the hotel is beautifully designed - with utmost respect for both tradition and modern conveniences. The Deluxe Room with Lake View was very spacious and very well equipped. The king size bed was very comfortable, just as the rest of the stylish furniture. The stone-clad bathroom with heated floor featured both bathtub and a spacious shower. The magnificent view of Štrbské pleso is well worth the extra charge. Housekeeping was very efficient and room was always clean. The spa has a small swimming pool, hot tub, dry sauna, steam room among other features. It is a great place to relax after a good hike in the mountains. Everything was clean and well maintained. However the best thing about the spa are not its amenities, but the view. You rarely see a view this magnificent from a pool. Both breakfast and restaurant meals were of very high quality. The staff, both in restaurant and at the reception desk, was very friendly, courteous and fluent in both Slovak and English. Two little downsides - the speed of the wireless internet connection was truly dire... That is something that needs to be improved on... And also, if you arrive to Štrbské Pleso by train and you decide to walk to the hotel from the station you have to walk several flights of steep stairs - mostly unkempt, covered in snow and ice and for the most part without any kind of railing or support. This felt not only inconvenient, but at times outright dangerous. I reckon the stairs are not the property of the hotel, but it would be great if GHK could negotiate at least some kind of winter maintenance with the owner. All in all - GHK offerst five star luxury and five star prices. It is a great hotel for both couples and families of all age groups who enjoy hiking, skiing and other outdoor activities. I had a stay of my life and I would not hesitate to come back again! Anytime.
30/11/2014 Peter K Bratislava, Slovakia
Very luxurious hotel with lakeside location in High Tatras. Hotel wellness is extraordinary. Rooms, breakfast buffet, meals are the highest quality. Everything is clean, spotless. I can recommend for business trip as well as for family vacations. For sure is not for budget travelers.
28/11/2014 Cat0055 Virginia
This place is amazing and very romantic. So relaxing and the staff is great--from the welcome champagne, to the cleaning staff, to the front desk. The spa is fantastic, especially with the attached bar and the service there is outstanding too. We spent four days hiking and recharging and we can't wait to go back. The restaurant is very good, but it is pricey. The only downside was the free wifi--you had to resign in with the password every time. But we didn't come to the High Tatras to continually check our email, so it wasn't a big issue. Loved it!
"Very good hotel"
We had a lot if fun and we have been there for only 3 days. Very good food, rooms, services and everything. This is a very good hotel and if you enjoy skiing you will love it because it is realy close to the slopes. It also has a beautiful pool and we loved it. It is just very nice. We had a very good time.
"Excellent luxurious resort hotel but not with small kids"
20/11/2014 Photoandtravel Paris, France
I had high expections and I was not disappointed. The location of the hotel is great, it can not be closer to the main attraction what is the lake itself. The old wing of the hotel is an iconic building of the lake side. Half of the hotelrooms are looking at the lake. But do not panic if you room is situated on the other side: the view is still spectacular, you have the feeling that you are above the whole world and actually you are, especially at the morning when the clouds are all beneath you. Our rooms were on this side and we could not stop taking photos in literally every hours of the day. The room was OK. Not the best room I ever had but it was in a good condition and up to the standards. Just as the staff were: nothing exeptional but they were well trained and dedicated. Their breakfast was one the best I ever had in a hotel. The dinner in the restaurant was ok, but not special and quite expensive compared to the other more localish restaurants of the neighborhood - which are very good and authentic. The weakest spot was the Spa... for us. It is luxurious and beautiful, its huge glass windows are looking at the lake. Fantastic! Very comfortable resting chairs, huge crystal pendants, the most beautiful sauna room I ever saw in a hotel. But we are a family with a small kid (9). And they do not allow kids to enter the sauna section and because of the pendants you do not even try to play balls in the pool. For kinds the spa section is very boring and limiting. Its clear this hotel is not for families with small children but still there ARE families with small children so the hotel should try to offer something to them as well. If you have no kid, you will love this place. I have but I still loved it... but it was so sad to see how disappointed is my son who loves sauna and loves steam-rooms and all the spa fecilities what he was not allowed to use here.
13/11/2014 VaclavJ Prague, Czech Republic
Very much enjoyed this resort. Helpful staff, great breakfast. We did not had a room with a lake view, but our room was very spacious. Hotel arranged flowers for our anniversary just as I requested. I can highly recommend also their spa and pool area.. Will definitely come back.
"Luxury Hotel with stunning view"
24/10/2014 RAHWilmette Wilmette
A true luxury hotel. Spectacular views of the lake and the High Tatra mountains. A one mile walk around the lake is a must. The service is excellent, the room appointments divine. This is a destination hotel. Skiing in winter and boating and hiking in summer. Restaurant is a bit stuffy and service very slow but very professional. Dining room is elegant. Excellent breakfast.
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