"Good hotel at nice place"
This hotel is very nice and comfortable, very warm service, nice staff. Hotel is located close to lake and many trip possibilities and cca 300 m from train station (very pleasurable connection to another places at High Tatras). Spacious rooms are well maintained, breakfast is very tasty, range of meals is good. Spa area is very nice but range of services […] is limited (only one hot sauna, one steam room and one caldarium). Read moreGenuine Hotels.com guest review
It's pricy, but everything here is done to perfection. Staff are attentive, friendly, chatty and smiley without exception. Our room was spotless and the breakfast buffet is top notch. The ski resort is 10 minutes away on foot, across the frozen lake from the hotel. We also stayed in a slightly cheaper 4 star hotel locally and the Kempinski was worth […] every penny of the price difference and more. Very good indeed. Read moreGenuine Hotels.com guest review
"Fantastic hotel in the beautiful High Tatras"
Stopped in the Kempinski 2 years running , top quality where least expectedGenuine Expedia guest review
Really great team at check-in - especially Andrea and Simon. Nice welcome and perfect care for client. Nice room, tasty breakfast and excelent spa with great pool and various saunas in perfect conditions. We would like to come back.Genuine Hotels.com guest review
"Excellent 5* hotel"
We stayed for a week and had excellent holidays, hotel is fantastically situated and has been wonderfully reconstructed, staff is attentive, rooms are spacy with magnificent views. The only drawback was the ZION Spa. We booked several treatments and although there was a lower rate to be applied (until 3pm), we were repetitively charged the higher rate […] due to the "fact" that the treatment ended after 3pm - e. g. by 10 minutes. Read moreGenuine Expedia guest review
Got room w lake view. (Sept travel)Probably a larger room as it had a small seating area. The amenities,staff,restaraunt were great. The view was fabulous. First class place. Only wish we could've stayed longer to take advantage of all the spa amenities.Genuine Hotels.com guest review
WonderfulGenuine Hotels.com guest review
"Great hotel, superb location"
Excellent hotel, very good breakfast. Wellness area fantastic and the view from it is stunning! The only problem was with our room, although I must say we didn't complained since most of the time we spent hiking the area around. We got room on the last floor, under the roof so the room was dark with low ceiling and small window (not exactly lake view […] room) Read moreGenuine Hotels.com guest review
Great stay.Genuine Hotels.com guest review
A REAL 5* HOTELGenuine Hotels.com guest review
Wonderful except for the restarant manager pushing too hard with the overpriced liquersGenuine Hotels.com guest review
"Great place, restaurant only slight minus"
The hotel is great in terms of facilities (different public areas, nice bar, great spa etc.) and the rooms well appointed and clean. Kempinski really puts in the effort to provide everything needed from different sizes of slippers and bathrobes to practical information on the keycard holder - so that´s all great. The only slight minus is really the […] restaurant. We had dinner there which was good (but not fantastic) but the fact that the breakfast buffet is a fixed piece of furniture in the middle of the room spoiled the total impression a bit. Breakfast however is really quite average and not Kempinski class. In terms of selection it´s pretty ok but quality wise it´s not great: a bunch of unappetizing cheeses, bread nothing special, omelette chef not really bothering etc. Read moreGenuine Hotels.com guest review
"A Jewel in High Tatras"
It's a wonderful hotel in every way in a beautiful part of Skovakia. Great place to stay in luxury and enjoy the outdoors and this great hotel with a terrific spa While I was not there for the ski season it is certainly in my plans in the near future and the hotel has great ski packages which include the lifts while being pampered at the spa and great […] restaurant Read moreGenuine Expedia guest review
"Terrific Hotel! Simply Impressive."
Exceeds all expectations. Breakfast and wellness area were included. Some majr North American Hotels could learn a lot from the Kempinski chain.Genuine Expedia guest review
"Relaxing and breath the fresh air surrounded"
The breakfast was superb , swimming pool clean , fitness room is excellent.it is better that hotel facilities will be opened from 7 oclock , exercising before breakfast. The staff are friendly .Genuine Hotels.com guest review
The hotel is great, the swimming pool view is to die for. The breakfast buffet is amazing, but the lunch at the bar or the dinner upstairs is overpriced, very small portions and not good at all. Eat somewhere else. They need to improve their lunch and dinner menu.Genuine Hotels.com guest review
The hotel was fantastic! Really good value for money. It is very grand, with excellent facilities and helpful, friendly staff. The rooms are huge, including seperate walk in dressing rooms. Breakfast was an excellent range and dinner in the restaurant was wonderful. Only two criticisms: there is no air con and when you open the windows to cool the room […] you are plagued by misquitoes; dinner in the main restaurant costs a fortune! Although you get a price list for the food to choose from, you don't for drinks. We got charged $25 a glass for champagne - I would not have ordered it if I knew it was so much. Read moreGenuine Expedia guest review
"The most luxurious hotel experience ever"
Incredible!Genuine Hotels.com guest review
"luxurious, great location"
outstanding spaGenuine Hotels.com guest review
Got an upgraded room, Janocik (or something), really Big and comfortable suite! The spa were also wonderful, with perfect view!Genuine Hotels.com guest review
"bajkowy hotel ze świetnym serwisem"
bardzo dobry hotel, ze świetnym serwisem, dobrze wyposażone pokoje de luxe z magicznym widokiem na jezioro. Pyszne śniadania w restauracji. Spa na bardzo wysokim empoziomie, basen z widokiem na jezioro i góry. nie ma problemu miejscem do parkowania.Genuine Hotels.com guest review
부활절에 다녀온 타트라에 비싼 가격을 지불했으나 맨 꼭대기층 지붕쪽 방을 배정받아 천정이 입구에선 높은데 창가쪽으로 갈수록 지붕이 낮아져 상당히 불편했어요. 제가 운이 없었던거죠. 다락방 같은 분위기. 서비스는 좋았지만 방은 다소 아쉬웠네요.Genuine Hotels.com guest review
Vyborne sluzby, vhodne pre rodinnu dovolenku vdaka velkemu bazenu. Vstup do welness ale az pre deti od 16 rokov! Vysoke ceny v restauracii, stolovanie na urovni, ranajky kvalitneGenuine Hotels.com guest review
РекомендуюGenuine Hotels.com guest review
Pekný hotel a okolie, super wellness a kuchyňa, milý personál.Genuine Hotels.com guest review
"Endlich mal wieder ein Grand Hotel"
Wir wurden von den Hotelmitarbeitern (Reception) herzlich begrüßt und es wurde ein Willkommensgetränk kredenzt. Der Concierge kümmerte sich um das Gepäck und parkte unser Fahrzeug. Nach eingehender Erklärung über die Örtlichkeiten im Hotel sowie unseres Zimmers durften wir den atemberaubenden Blick von unserem Zimmer auf die Berge der hohen Tatra sowie […] dem See geniessen. Read moreGenuine Expedia guest review
"Rewelacyjne miejsce na kilkudniowy wypad"
Świetna lokalizacja, cicha okolica, wspaniały hotel!Genuine Hotels.com guest review
"Raj na ziemii"
Super, absolutnie the best, polecam i bede polecac do konca swiata i o jeden dzien dluzej....Genuine Hotels.com guest review
スパから見る山景色やスパの快適さやビッフェ朝食の豊富さ、手作りジャムと思われる美味しさ、スロバキア人のやさしさを感じるとても良いホテルでした。また雪景色でない時期に滞在したいと思います。リフト、駅までの送迎もお願いすれば無料で助かりました。Genuine Hotels.com guest review
"Amazing retreat in the High Tatras"
A beautiful historical hotel in amazing surroundings. Perfect for a an extended weekend. Friendly staff, great rooms and good food. Especially the breakfast buffet was great. The spa area is beautiful and looks on to the lake. Can be reached in car from Krakow in under 3 hours - probably 2 hours in good weatherGenuine Hotels.com guest review
"Очень хороший отель"
Отдыхали зимой. Отель прекрасный. Слабоват по питанию: завтраки скудные и однообразные, дессерты - не очень. Складывается впечатление, что живешь в хорошем пятизвездочном отеле, а питаешься в трехзвездочном. Даже шампанское по утрам не меняет ощущения (не заметила, чтоб его пили...). СПА очень красивое, атмосфера и вид из окна впечатляет, но качество […] и ассортимент процедур - не очень. Номер на 1-м этаже с видом на озеро очень хороший, удобный, чистый. Обслуживание хорошее, молодцы! Read moreGenuine Hotels.com guest review
"Hotel je priamo pri Štrbskom Plese."
Bol podľa našich očakávaní, dobre sme si oddýchli. Z welnesu je krásny výhľad na samotné pleso a Vysoké Tatry.Genuine Hotels.com guest review
13/11/2014 VaclavJ Prague, Czech Republic
Very much enjoyed this resort. Helpful staff, great breakfast. We did not had a room with a lake view, but our room was very spacious. Hotel arranged flowers for our anniversary just as I requested. I can highly recommend also their spa and pool area.. Will definitely come back.
"Luxury Hotel with stunning view"
24/10/2014 RAHWilmette Wilmette
A true luxury hotel. Spectacular views of the lake and the High Tatra mountains. A one mile walk around the lake is a must. The service is excellent, the room appointments divine. This is a destination hotel. Skiing in winter and boating and hiking in summer. Restaurant is a bit stuffy and service very slow but very professional. Dining room is elegant. Excellent breakfast.
"Amazing hotel in stunning location"
14/10/2014 Gd_Service_Please London, United Kingdom
It was definitely worth spending a little extra to stay at the Kempinski. All of the staff have been amazing and cannot do enough for you which is a world away from many other hotels we have stayed at in Slovakia. We were given a free upgrade to a room with a lake view which is truly stunning. As we are staying with our 4 month old daughter we were a little worried whether the hotel would have everything we needed, but they have gone above and beyond at every opportunity to make us feel comfortable. A truly enjoyable and relaxing break and we hope to return someday.
"Great location and views"
13/10/2014 Elena L North Vancouver, Canada
Let me start with: I am biased about location. Best views of the lake and mountains, take a room with lake view if you can. Also liked that windows in fact do open (we were on 4th floor). Clean, spacious, very comfy beds, well appointed bathroom, good quality of free wifi. I remember this old building from 40 years ago, and am very happy how it is restored. I enjoyed the pool immensely, few people are bathered by the adult area being visible from outside, but you do not have to sit there.....if you choose to sit around the pool you are not seen. One of the top views from the pool! Local dishes are very good in the restaurant, but "international" are not as good as the hotel.....breakfast varied, excellent selection, service bit awkward. Front staff very professional and personable, cleaning staff of the rooms lacking attention to detail......I.e. Did not replace the wine glasses. Overall excellent stay, thank you!
"Best hotel in Slovakia"
30/09/2014 MichaelaRabbit Bratislava, Slovakia
It was our first time staying in Kempinski High Tatras. However, definitely not the last. From the very first minute you feel welcoming, wanted and taken care of. Staff at the reception is honesly nice, helpful and welcoming. Rooms are being cleaned and checked twice a day. As a family of four, having two little kids (2,4) we enjoyed quality cosmetic Products for kids in our bathroom, kids' bath clothes, teddies, Candy etc. Rooms are spacious, warm and very comfortable. Breakfast are generous and beautifully set. We used to spend at least two hours at breakfast room. It is pretty a deal with two kids. Dinner was amazing, Chef must be creative and talented. Kids enjoyed mamina crepes suzzete right at the table. Spa was the best part of the stay. Beautiful wellness area with the mountain view is the best I ever experienced. Saunas, jacuzzi, pool, fitness and other atractions make you feel meet yourself in the middle of an amazing nature creation.
"Love this hotel - especially the fabulous setting"
27/09/2014 MTTL Northern California
I spent 4 nights at this hotel and thought it was beautiful with excellent facilities. Unlike the previous reviewer, I did not find the hotel dirty or poorly maintained. The only place that I would describe as a bit scruffy would be the smoking room, but I think it has its own charm (I did not spend time in that room as I am not a smoker). I followed the suggestions of other TAs and booked a lake-view room. I think it was worth the extra cost, as the view was spectacular especially on clear mornings. The restaurant was also very good. The pasta dishes were particularly wonderful as were the "local" soups. The concierge staff deserves special mention - they sent me on several wonderful hikes with maps and detailed instructions. Overall, an excellent stay at a grand hotel. I will definitely come back!
18/09/2014 donnajendlin Boca Raton, Florida
9/16-18 This was not like our usual Kempinski visit. While the exterior of the hotel was clean and nicely painted, the inside was a different story: peeling wall paper, badly stained carpets and chairs, shoddy furnishings, dull staff. I would not suggest this location. You will see this post on TripAdvisor. Donna Jendlin
14/09/2014 Makucech Prague, Czech Republic
After couple of hikes around the Slovak mountains we have decided to treat ourselves to one night in the Grand hotel Kempinski. For just 24 hours this became and ultimate relaxing spot. Whether we walked around the lake or just lounged in the wellness area amazed by the views of the Tatra mountains we had a great time. Everything works like a clockwork in this magnificent complex of three beautiful buildings and you know you are welcome here. There was only one thing (person) who didn't quite fit into the concept of the hotel and that was the sommelier. This person behaved like a clown and at the beginning we were not quite sure if we wanted to drink any wine served by him. We have never met a wine steward who would suggest Pinot Noir after he was told we would prefer white wine that evening. What was even more ridiculous was his reaction to our own choice of wine from the wine list. After we have asked if the wine we found and were about to try was what we looked for he simply stick both thumbs up and yelled: "Best wine in Slovakia"! This person has no place in such a hotel at all. In the end we didn't let him to spoil our evening and enjoyed ourselves. Meal was of exceptional quality and all the other staff very professional.
"off season excellence"
13/09/2014 Tami F
Was thrilled with this hotel. Service, amenities and VIEW. We booked a lake view and whatever extra it cost, the view by far outweighed it!! Breath taking! The staff was almost overly attentive, but very nice and friendly. The amenities (spa, restaurant, etc) were great. We did not take full advantage of the spa because we had sight seeing to do. The room was beautiful...bed comfortable. Hard wood floors, heated bathroom floor made of limestone and marble; robes provided. Extra sitting area in the room. I wouldn't hesitate to come back here. As it was off season, we got an excellent rate. I am sure this room goes for much more during ski season.
"Slovakian mountain hide-away"
09/09/2014 IandN2012 London, United Kingdom
Stayed for two nights in July 2014. Hotel has a wonderful setting on a small lake which is well worth the 25 minutes to walk around. Service was very good, as was the standard of the room. We had one that had a view over the valley, we weren't prepared to pay the extra 30-50 euros for a lake view. Food in the restaurant was good, we ate one evening and enjoyed it. The breakfasts were also very good. Room was clean with good facilities. This is a an ideal break in an idyllic setting. Travelling to the hotel can be difficult, it was a four and half hour drive from Bratislava. Highly recommended.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )