Hotels in New Point

"Nice room for the rate. Friendly staff."

"when you turn on the light in the bathroom, the noise is so loud and high-pitched that you cannot use the light. You also cannot stay in the bathroom long enough to take a shower because of the insanely loud noise coming from the light. I have photos that I’m happy to post of baby cockroaches in the kitchen area of the room. And finally, the entire floor that I was on reeked of marijuana into my room. The noise went on until four in the morning with music and people in the hallways, laughing and carrying on. The front desk did not answer their phone one time nor respond to my message in regards to the room. I have asked for a refund and was hung up on. That hotel is not safe. I sent repeated messages. "

"The front desk manager was incredible and went above and beyond in her customer service skills! "

"I was on the first floor near the entrance and heard their security door open and close (loudly) at least 200 times. Property was clean and in good repair. No curtains on the window - just hard to seal blinds. Lots of nearby road noise from motorcycles and large trucks. So - facility was in decent shape, but noise dampening was bad."

"Breakfast was great as always. The staff was great at getting things refilled as fast as they could. "

"Our stay overall would have been pleasant if not for the hateful staff member in the breakfast area between 8 and 9 a.m. I accidentally spilled some cereal trying to figure out the dispenser and she came at me like a charging bull, wanting to know why I had spilled the cereal. I apologized. She wouldn't acknowledge me; just rolled her eyes and left me standing there in shock at her rudeness. They couldn't pay me to stay there again. Her behavior was outrageous considering her very job is in hospitality."

"There was no breakfast ! Seems the cook did not show. Disappointing that there was at least coffee and cereal. We paid for it with our stay so we felt gypped."

"No breakfast wasnt available. No one to work kiitchen"

"First thing that I notice when checking in the evening they only had one staff person working the front desk, the Nice Black staff manager was very kind when I asked to see the room. He told me that he could show me another room after 3 room look at Red roof Inn , the I settle for the Comfort Inn but , the rooms had mold in some of them , bad smell in one on them. But over the staff in the evening was much kind then the staff in the morning. I had to shorten my stay because the room wasn’t very comfortable. Only stayed one night . The Staffing in the morning asked why I would stay the whole time. I was just honest with her that the rooms had mold in it rooms . Overall it was very good condition but it’s low end hotel, motel , "