8/10 Very good
Clean room. Nice walk to the center of Yarm.
christopher
christopher, 1-night trip
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
Suburban hotel in Stockton-on-Tees with indoor pool and restaurant
In the heart of the city, Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW offers a serene escape with its garden and terrace. The Birdcage restaurant serves Asian cuisine for breakfast to dinner while guests enjoy Pilates or yoga classes at the gym.
Good
Popular amenities
- 24/7 front desk
- Bar
- Electric vehicle charging point
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Indoor pool
- Breakfast available
- Fitness centre
- Sauna
- Steam room
- Hot tub
- Room service
- Meeting rooms
- Terrace
- 24-hour front desk
For families (6)
- Free cots/infant beds
- Private bathroom
- Cable/satellite TV service
- Garden
- Terrace
- Daily housekeeping
£100
includes taxes & fees
16 Nov - 17 Nov
Room options
Check availability for these dates
Showing 14 of 14 rooms
Standard Room, 1 Single Bed, Non Smoking
Very good
Highlights
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
- Sleeps 1
- 1 Single Bed
Standard Room, 2 Single Beds, Non Smoking
Wonderful
Highlights
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
- Sleeps 2
- 2 Single Beds
Standard Room, 1 Double Bed, Non Smoking
Very good
Highlights
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
- Sleeps 2
- 1 Double Bed
Suite, 1 Double Bed, Non Smoking
Very good
Highlights
Separate sitting area
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
- Sleeps 2
- 1 Double Bed
Junior Suite, 1 Double Bed, Non Smoking
Exceptional
Highlights
Separate sitting area
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
- Sleeps 2
- 1 Double Bed
Family Room, Multiple Beds, Non Smoking
Highlights
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
- Sleeps 3
- 1 Double Bed and 1 Single Bed
Family Room, Multiple Beds, Non Smoking
Highlights
Free cots/infant beds
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Eco-friendly cleaning supplies
- Sleeps 4
- 1 Double Bed and 2 Single Beds
1 Double 1 Single, Non-Smoking, Family Room
- Sleeps 3
Family Room With 1 Double Bed And 2 Single Beds-Non-Smoking
- Sleeps 4
Junior Suite with Double Bed
- Sleeps 2
Standard Room with Double Bed-Non-Smoking
- Sleeps 2
Standard Room With Single Bed, Non-Smoking
- Sleeps 1
Standard Room, 2 Single Beds, Non Smoking
- Sleeps 2
Suite with Double Bed
- Sleeps 2
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About the area
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH
About this property
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
Located in the entertainment district, Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW is a great choice for a stay in Stockton-on-Tees. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Birdcage, which serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say good things about the helpful staff and overall property condition.
At a glance
Property amenities
Room amenities
Special features
Dining
The Birdcage – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequently asked questions
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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews
Good
8.0
Cleanliness
7.8
Location
8.2
Staff & service
7.2
Eco-friendliness
7.0
Property conditions & facilities
Popular mentions
RoomService staffBreakfastFoodBedSpaShowerRestaurantLobbyLocation10/10 Exceptional
A1 stay
Robert
Robert, 1-night trip
6/10 Good
Chairs in the restaurant are about to collapse
Ian
Ian, 2-night trip
6/10 Good
Business trip
Very dated with poor decoration evrywhere
Kevin
Kevin, 2-night trip
6/10 Good
The TV remote control, and a replacement, failed to operate - watching TV very problematic.
DAVID
DAVID, 1-night trip
10/10 Exceptional
The staff were freindly and Really Helpful. The food was excelllent as was the atmosphere around the hotel.
james
james, 1-night trip
10/10 Exceptional
Good value
Stay here 4 or 5 times now never had an complaints
Lester
Lester, 4-night trip
6/10 Good
We stay here only because it is the closest hotel to family. The hotel is OK but a bit run down. We had the same room this visit as our last and the carpet was new but the bathroom fittings were as worn as before. I can't recommend the Parkmore and if I had another viable option, I'd take it.
Andi
Andi, 1-night trip
10/10 Exceptional
Lovely stay in a great size family room. Swimming pool for the kids was great.
Staff all friendly and very helpful (we had a visit from the tooth fairy whilst there 😊 )
Pancakes for breakfast made the kids day!
Good location with car to lots of things.
Would recommend.
ALISON
ALISON, 2-night trip
10/10 Exceptional
Spa is amazing! Rooms are clean! Staff are very attentive. Spa is beautiful although could do with a little touch up in the steam room cracked tiles where you sit) but an amazing day/night.
Amy
Amy, 1-night trip
10/10 Exceptional
Staff were all friendly and very helpful. Thank you !
Graham
Graham, 1-night trip
10/10 Exceptional
Good leisure facilities
My stay was ok nothing too bad the room was very warm but there is a fan.
My room was also next to kitchen extraction I was up early for work but if I wasn’t it is noisy.
Staff were great housekeeping excellent free parking good leisure facilities.
Lester
Lester, 1-night trip
8/10 Very good
helpful and pleasant staff
Helpful and pleasant staff and had a warm welcome Rooms clean and tidy and functional. Great shower in my room, although wall mirror was missing and light over the mirror that should have been there didn't work. Glass roof over the entrance and other conservatory rooves could do with a clean, but only a minor point. All in all a good stay and will certainly be going back
Paul
Paul, 1-night trip
6/10 Good
Limited breakfast choice and toaster badly needs replaced or given good clean.
Property in need of updating.
Margaret
Margaret, 2-night trip
4/10 Fair
Give it a miss.
Cold tap in the bathroom didn't work, hairdryer didn't work, the colleague who was travelling with me couldn't turn down the heat in her room so it was a furnace. She was told by reception that they would let maintenance know but it would be 3-4 days before they would be able to look at it - we were only staying 1 night. To top it off, I had a pasta dish in the restaurant for dinner which gave me food poisoning. Hotels in this area are expensive which is why we stayed here - next time I'd spend the money and stay at a Premier Inn.
Verified traveller
1-night trip
2/10 Poor
Called the property late evening prior to booking, and queried regarding the restaurant and the electric charging pod.
When got to the hotel (after couple of hours), only to find out the both electric charger is not working and the restaurant closed earlier than said time.
Bed comfort was not great either
Akhil
Akhil, 1-night trip
4/10 Fair
Room was very tired, walls covered in scrapes and smudges. Bathroom stunk very heavily of strong bleach. The ceiling in the halls have water marks from leaks. Food was extremely slow and waiting staff quite useless. Staff in general very friendly and helpful, just the hotel itself is very tired and dilapidated. I did not try the pool or gym so can't comment on them.
Sam
Sam, 1-night trip
4/10 Fair
Left disappointed
Unfortunately a disappointing stay, hotel is showing its age and the service at reception was poor. Waited a while to be checked in and then waited so long to check out I had to leave to get to work and then return in my own time later to finalise my stay. They were having internet issues which I appreciate is not there fault however I left disappointed at my time being wasted and feeling as though I had paid far to much for a below average hotel. Unfortunately I won’t be returning
Rhys
Rhys, 1-night trip
4/10 Fair
Not Worth the Money
I will start with the positives. The staff were very helpful and friendly.
Now the negatives. I booked what they called a suite not sure how it qualified as a suite. The bed was uncomfortable the mattress far too soft and the springs made it uncomfortable. The shower door was hanging off the shower I managed to kinda fix it but it kept falling off. The bath was a jacuzzi bath that didn’t work. When I asked why I was told it wasn’t advertised as a jacuzzi bath so they couldn’t be accused of wrongful marketing. There was a massive crack in the bath which could be dangerous. The hairdryer looked like it was from the 80’s and was stained probably from when you could smoke in hotel rooms. We used the kettle to make tea but it smelled and made the hot water taste disgusting this definitely needs replacing. I would say there are plenty of things that need to be done to make this worth the money they charge.
The restaurant in the hotel was ok. Menu not massive and basic the food was ok not great. Their idea of a cocktail is laughable no thought put into the presentation.
Overall this was a very disappointing stay and I won’t be returning in a hurry.
Ian
Ian, 4-night trip
8/10 Very good
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
martin
martin, 6-night trip
10/10 Exceptional
What a great place! Clean comfortable & friendly
Really enjoyed our overnight at Parkmore. Highly recommend staying here.
Everything ready at checkin staff were friendly and helpful.
Great amenities including pool wet and dry sauna jacuzzi.
Showers and toilets nice and clean with soap provided.
Really enjoyable stay.
GILA
GILA, 1-night trip
4/10 Fair
We had a family room and checked in late. Girl at reception friendly and the cleaners were lovely. As was the man at the pool check in. Breakfast was tasty but breakfast service wasn't at all good. The room was noisy and the curtains barely kept out the light. We normally stay at the redworthhall watch is very comfortable for similar money I'm afraid
Jennifer
Jennifer, 1-night trip
6/10 Good
Stay
Staff were friendly and helpful. Bed was comfy and breakfast was good. Room was very dated and very dusty/dirty in places/bathroom dated. There was also a little bit of a smell in the room. Given this, dont think it was worth the money paid.
Verified traveller
1-night trip
4/10 Fair
Dissatisfied
Just a lack of attention to detail. The kettle cable could not reach the desk, shower head was wobbly and did not work well and so many more problems.
david
david, 1-night trip
6/10 Good
Perfect hotel for a night stay before flight. The mattress was sagging a bit and toilet was clogged. The spa area was very nice and staff and food was delicious. Would stay again.
Steve J
Steve J, 1-night trip
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