8/10 Very good
I would stay again, very friendly staff.
Ruth
Ruth, 1-night trip
Holiday Inn Basingstoke by IHG
Suburban hotel with restaurant, near Festival Place
In the heart of Basingstoke, Holiday Inn Basingstoke offers a blend of comfort and convenience. Guests can unwind in the Open Lobby restaurant or enjoy dry cleaning/laundry services. With free self parking, helpful staff has left a lasting impression on previous guests.
Very good
Popular amenities
- Bar
- Connecting rooms available
- Gym
- Air conditioning
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- 24-hour room service
- Conference centre
- Business centre
- Meeting rooms
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Computer station
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Blackout curtains
£50
includes taxes & fees
7 Dec - 8 Dec
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Room, 2 Single Beds
Good
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
- 1 bedroom
- Sleeps 2
- 2 Single Beds
Standard Room
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
- Sleeps 2
- 1 Single Bed
Standard Room, 1 Queen Bed
Wonderful
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
- Sleeps 2
- 1 Queen Bed
Standard Room, Multiple Beds
Exceptional
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
- Sleeps 4
- 1 Queen Bed and 2 Double Sofa Beds
Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
- Sleeps 4
- 1 Queen Bed and 2 Single Beds
Standard Room, 1 Queen Bed, Accessible
Very good
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
- Sleeps 2
- 1 Queen Bed
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About the area
Grove Road, Basingstoke, England, RG21 3EE
About this property
Holiday Inn Basingstoke by IHG
Located near a train station, Holiday Inn Basingstoke by IHG is a great choice for a stay in Basingstoke. For a bite to eat, guests can visit Open Lobby, which serves British cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
At a glance
Property amenities
Room amenities
Special features
Dining
Open Lobby – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Frequently asked questions
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Holiday Inn Basingstoke by IHG Reviews
8.2
Very good
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Service staffRoomBreakfastLocationBathroomLobbyBedParkingValueShowerWhat guests liked
- Breakfast was consistently described as excellent, good, or very good with a wide range of options. (12 reviews)
- Free onsite parking was available and didn't feel overcrowded. (4 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Standard spec,
A bit sparse
But as
You would
Expect
David
David, 1-night trip
10/10 Exceptional
Enjoyed my one night stay. Thank you l
Helen
Helen, 1-night trip
8/10 Very good
Did the job for a overnight stay
Reception staff was not very helpful
Could not be bothered attitude
Adam
Adam, 1-night trip
8/10 Very good
Great Hotel, friendly, clean and welcoming
good, clean hotel, our room was beautiful and very large for a family of 4. we had a double and 2 sofa beds. Unfortunately one of the beds was very bumpy and uncomfy so my son chose to put mattress on the floor where he discovered the mattress to be really thin and he did not get the best nights sleep (this was not reported to reception as it was late at night, I'm sure they would have helped if they were informed) The staff at this hotel were incredibly helpful, friendly, kind and professional. The food was delicious and fairly priced. location for us was perfect as we booked the hotel for a half way point on our journey. It was a pleasure to stay here and we would definitely stay again and recommend it.
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
Very friendly stay
Lovely stay very welcoming staff and helped us out when we was in need with a sewing kit which Was extremely helpful
Gareth
Gareth, 2-night trip
8/10 Very good
place to stay in basingstoke
we only stayed one night bed was a bit small every thin else was good nice restaurant very clean good breakfast
Syed farhat
Syed farhat, 1-night trip
8/10 Very good
Excellent room for the money, with every need thoughtfully provided for. The room was spotlessly clean, the staff friendly and welcoming, the room quiet and comfortable, thank you!
John
John, 1-night trip
10/10 Exceptional
All good
Mary
Mary, 5-night trip
10/10 Exceptional
Staff very helpful
Steve
Steve, 3-night trip
10/10 Exceptional
Excellent
A perfect stopover to attend a local party, and a very obliging receptionist who facilitated our early check-in. Comfortable, quiet and a very good buffet breakfast.
Paul
Paul, 1-night trip
8/10 Very good
Short staffed so difficult to find someone for help. Duty manager/receptionist was clearing dinner tables when we arrived and the bar tender had a queue so nobody to check us in.
C J
C J, 1-night trip
4/10 Fair
Our room smelled so much of dampandes it was not nice. We were only there to sleep a few hours so didnt bother to ask to swap rooms but we should have…
Eva
Eva, 1-night trip
8/10 Very good
Stayed here many times before but on this occasion, my stay was ruined by firstly an “elephant” like person in the room above mine who stomped around loudly until the early hours of the night, which was then topped off by the staff who decided to use the fire exit next to my room to have a smoke and the loudest chat whilst coming in and out slamming the door each time, reported to reception who could only apologise.
Christopher
Christopher, 1-night trip
8/10 Very good
The bathroom door was not clean,
Catherine
Catherine, 1-night trip
4/10 Fair
Not one clean table for breakfast
Room was comfortable and well appointed, there was a cheese biscuit on the floor when we got there, this was still there when we left even though cleaners came in on 2nd day, so cleaning not up to scratch. 1st breakfast experience was so bad we cancelled 2nd day. We arrived to see one table of 4 in use and every other table was dirty, we found the least dirty one and cleared it ourselves, no teaspoons, tea plates, bread, we were there 30 mins 2 other people came in and had to clear own tables, awful experience.
Dean
Dean, 2-night trip
6/10 Good
Needs some attention
The staff we encountered on our stay were very friendly and welcoming. The room could certainly do with some TLC however. The room smelt very damp and musty, the bathroom had some signs of damp and the side of the bath looked ready to collapse. The walls and ceilings were also VERY thin. It sounded as though the resident above us decided to rearrange the furniture during the night, and listening to them going to the loo wasn't particularly pleasant either!
Ok for a quick overnight stop but wouldn't opt to stay again.
Verified traveller
1-night trip
8/10 Very good
Had to ask to clean the room and empty bins After that we brought bigger waist bags the room was kept tidy and cleaned. The room was ansaccessie room but not suitable for severely handicapped person with one arm and mobility problems
The staff were brilliant and polite
Yvonne
Yvonne, 5-night trip
8/10 Very good
Last minute stay but clean, comfortable and a pleasant member of staff on reception !
Darren
Darren, 1-night trip
10/10 Exceptional
Nice location
Nice location, friendly staff
Arto
Arto, 1-night trip
6/10 Good
Vergane glorie
Dit hotel verdient een upgrade zoals vele hotels in Engeland. Oude kleine bedden vies tapijt op de vloer, bad met douchegordijn. Het is het allemaal niet meer. Daar is de prijs ook naar uiteraard.
Martijn
Martijn, 4-night trip
2/10 Poor
Not commercial!
We had to cancel our booking because our flight has been delayed arrived too late at gatwick to take our rental car. We had no way to go down to the hotel and the hotel refused the refund and did not even propose to use the night another time or in another holiday inn. Not commercial !!!!
MELANIE
MELANIE, 1-night trip
10/10 Exceptional
I booked
Louise
Louise, 1-night trip
4/10 Fair
Not fair to provide rooms with broken facilities.
Choose a hotel with aircon. Our room wasn't working and had a plug-in fan and a heater (so clearly a known issue). Window barley opened so on one of the hottest days it was like a furnace. Got no sleep. Kept awake by heat, fan noise, and noise and light from outside given we could not close the wooden blinds. Had to phone reception at 3am (!!) to ask them to request the car outside playing music and shining lights into our room to leave. 2nd night we got moved to a different room. Totally different experience to actually get what we paid for and be able to sleep. Even though hotel is very tired and needs updating, it can be forgiven if you are actually comfortable and able to sleep.
Richard
Richard, 2-night trip
6/10 Good
It great
Air conditioning unit leaking water in first room so was relocated. The only room they had left had an air conditioning fault so room only had a fan. The room temperature was in excess of 30 degrees so had a bad nights sleep. Staff were very apologetic.
Andrew
Andrew, 1-night trip
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