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The Windsor Hotel TOYA

5.0 star property
Toyako ski-in/ski-out hotel with spa and ski hire

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Windsor Hotel TOYA

In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Hallway
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Ski facilities
  • Laundry facilities
  • Onsen
Main amenities
  • Daily housekeeping
  • Golf course
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Ski rentals and lessons
  • Ski passes
  • Coffee shop/cafe
  • Coffee/tea in a common area
Feel at home
  • Fridge
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • LCD TV

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Twin Room, Non Smoking, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double Room, Non Smoking, Ocean View

Junior Double Room, Non Smoking, Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Non Smoking, Lake View

Junior Double Room, Non Smoking, Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 58 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, Non Smoking

Traditional Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Traditional Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 66 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

Superior Double Room, Non Smoking, Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Room, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Twin Room, Non Smoking, Lake View

Junior Twin Room, Non Smoking, Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Room, Non Smoking, Lake View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • 5 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Junior Twin Suite with Ocean View - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Suite with Ocean View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for G8 Summit Two Bedroom Twin Suite

In-room safe, desk, blackout curtains, iron/ironing board

G8 Summit Two Bedroom Twin Suite

  • Sleeps 4
  • 4 Double Beds

View all photos for Junior Double Suite With Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Suite With Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room with Lake Toya View - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room with Lake Toya View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Twin Suite with Lake Toya View Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Junior Twin Suite with Lake Toya View Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Windsor Suite

In-room safe, desk, blackout curtains, iron/ironing board

Windsor Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for G8 Summit One Bedroom Twin Suite

In-room safe, desk, blackout curtains, iron/ironing board

G8 Summit One Bedroom Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Double Suite With Lake Toya View

Bathroom amenities | Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Junior Double Suite With Lake Toya View

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room With Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room With Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-Style Room Non-Smoking

Interior

Japanese-Style Room Non-Smoking

  • Sleeps 3
  • 3 Single Futons

View all photos for Superior Twin Room with Ocean View - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room with Ocean View - Non-Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room With Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room With Ocean View

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room With Lake Toya View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room With Lake Toya View

  • Sleeps 3
  • 2 Double Beds

Similar properties

Public bath

WE Hotel Toya

Free breakfast
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (157)
The price is £296
includes taxes & fees
8 Jan - 9 Jan 2025
WE Hotel Toya
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About the area

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • Toyako Onsen - 13 min drive
  • Lake Toya - 13 min drive
  • Toyako Hot Spring - 13 min drive
  • Usuzanfunka Memorial Park - 15 min drive
  • Rusutsu Resort - 31 min drive

Getting around

  • New Chitose Airport (CTS) - 105 min drive
  • Toya Station - 18 min drive
  • Ōkishi Station - 26 min drive
  • Koboro Station - 33 min drive
  • Free train station pickup

Restaurants

  • ‪サイロ展望台 - ‬9 min drive
  • ‪レークヒル ファーム - ‬7 min drive
  • ‪しおさい - ‬13 min drive
  • ‪Cafe Balher - ‬9 min drive
  • Out of Africa

About this property

The Windsor Hotel TOYA

Putting you within a 15-minute drive of Lake Toya, The Windsor Hotel TOYA has ski-in/ski-out access, allowing you more time for snowboarding, cross-country skiing and snow tubing. You can visit the spa to indulge in facials or aromatherapy, and French cuisine is served at Gilligans Island, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a golf course and a bar/lounge. Ski passes, rentals and lessons are also available. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 368 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests should notify this property in advance of their anticipated arrival time.
    • Reservations are required for dinner at all on-site restaurants and must be made at 6 PM the day prior.
    • The entire property will be closed for renovations on February 20-22, March 11-13 and 28-30, April 2-4 and 10-12, November 14-16 and 25-28, December 11-13 and 18-21, 2024.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) are not allowed
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Free train station pickup*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Golf lessons
  • Golfing
  • Mini golf
  • Horse riding/hire
  • Segway hire/tours
  • Sledging
  • Hot springs
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Segway hire/tours
  • Ski equipment hire

Facilities

  • Safe-deposit box at front desk
  • Library
  • Golf course on-site
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Cross-country skiing
  • Snowboarding
  • Skiing lessons
  • Ski hire
  • Snow tubing
  • Snowmobiling
  • Snowshoeing

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ウィンザー ブルームスパ. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Dining

Gilligans Island – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
La voute – This restaurant specialises in Chinese cuisine and only serves dinner. Open selected days.
Tojisanka – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.
Kogetsu – This restaurant specialises in sushi and only serves dinner. Reservations are required. Open selected days.
Windsor Out of Africa – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Boat transfer per adult: JPY 3.50 (one-way)

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4840 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA Hotel
The Windsor Hotel TOYA Toyako
The Windsor Hotel TOYA Hotel Toyako

Frequently asked questions

Does The Windsor Hotel TOYA offer free cancellation for a full refund?
Yes, The Windsor Hotel TOYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Windsor Hotel TOYA?
Sorry, pets aren't allowed.
Is parking offered on site at The Windsor Hotel TOYA?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at The Windsor Hotel TOYA?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at The Windsor Hotel TOYA and nearby?
Have fun with winter activities such as cross-country skiing, snowboarding and snowshoeing and in warmer months, enjoy a round of golf at the on-site golf course. Additional recreation on-site includes segway hire and hot springs. Indulge in a treatment at the spa and make the most of other amenities such as spa services.
Are there restaurants at or near The Windsor Hotel TOYA?
Yes, Gilligans Island offers French cuisine.

The Windsor Hotel TOYA Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Kyle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Property and Lovely Staff
Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Edward, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Khiem, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Steven, 3-night family trip
Verified Expedia guest review

2/10 Poor

Very Disappointing service
Checked in was all fine, then receptionist asked us about a dinner reservation, as we had been travelling all day to get here we didn’t know what time we would arrive. We were there at 7pm. We were informed there were no bookings in the French or Japanese restaurant, and only available in Sushi restaurant. Unfortunately my wife is not a fan of sushi. After many back and forwards of telling us there is no available dinner options, and my asking to speak to the manager, they found us a reservation at the near empty French restaurant!! The food was very nice Wait staff were lovely Just incredibly disappointing that the hotel did not want to assist us in a dining reservation. When you stay at a high end hotel like this I expect a lot better We travel Japan a lot and until now have never had a poor experience
Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yoshito, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staffs. The restaurants on the top floor are pretty good.
Jeffery, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Debora, 2-night family trip
Verified Expedia guest review

8/10 Very good

Wing Sze, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Winter Wonderland
Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Lee, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Chung Hin, 1-night trip
Verified Expedia guest review

8/10 Very good

Shujen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Xiao, 2-night family trip
Verified Expedia guest review

8/10 Very good

Pongnut, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Would have been nice to be told about dining options before arriving.
Austin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible lake view
Hiroyuki, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful property with breathtaking views! The restaurants on the property, especially all the Japanese restaurants were amazing, and with exceptional service! Every staff we encountered were attentive, courteous, and professional. The best we’ve experienced in a long time.
Su, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

shin ywan, 1-night trip
Verified Expedia guest review

6/10 Good

Place is great but that’s it
The bath was not great. Food is too expensive and there’s nothing in the walking distance
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Windsor is a 5-star
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

All are perfect but the dinner buffer seems a bit too less variety of food but with extremely high price. In addition, it is disappointed that the outdoor public onsen place is alternative by gender day by day
Suky, 1-night family trip
Verified Expedia guest review

8/10 Very good

Sandy, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

HIDETO, 1-night family trip
Verified Hotels.com guest review