The Parkgate Hotel

Hotel with spa, near Principality Stadium

Choose dates to view prices

Sat 15 Nov
Wed 19 Nov
November 2025
14
December 2025
Exterior
Infinity pool
Reception hall
Reception hall
Bar (on property)
The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.
VIP Access
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service

Feel at home (4)

  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Hairdryer
£92
includes taxes & fees
30 Nov - 1 Dec

Why we love this property

Relaxation sanctuary
Luxury spa features couples' treatment rooms, massages, facials, and body services. Guests enjoy sauna, steam room, and fitness facilities.
Feast for every taste
This hotel offers a tantalising trio of dining options: a restaurant, cafe, and bar. Morning feasts await with the delicious buffet breakfast.
Work meets relaxation
Located in the business district and city centre, this hotel offers meeting rooms and workstations. The spa features massages, body treatments, and a gym.

Room options

Showing 10 of 10 rooms
Hair dryer, towels
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

Exceptional

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
Hair dryer, towels
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

Exceptional

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
Hair dryer, towels
Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

Wonderful

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Wardrobe
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
Hair dryer, towels
Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

Wonderful

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Superior Suite | Bathroom | Hair dryer, towels
Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi
Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi
Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

Exceptional

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
Hair dryer, towels
Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi
Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

Exceptional

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Bathrobes
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed
Luxury Suite | Bathroom | Hair dryer, towels
Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi
Luxury Suite | Living area | LED TV

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi
Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi
Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi
Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Wardrobe
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed
Hair dryer, towels
1 bedroom, in-room safe, laptop workspace, free WiFi
1 bedroom, in-room safe, laptop workspace, free WiFi
Hair dryer, towels

Deluxe Twin Room

Exceptional

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Wardrobe
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 8 min walk - 0.7 km
  • Cardiff University - 15 min walk - 1.3 km
  • Cardiff Bay - 16 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 0.4 km

Getting around

  • Cardiff International Airport (CWL) - 42 min drive
  • Bristol International Airport (BRS) - 87 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

The Parkgate Hotel offers a great location, putting you within a short 10-minute walk of Principality Stadium and Cardiff Castle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or manicures and pedicures. Other highlights include a fitness centre and a bar/lounge. Fellow travellers say great things about the comfortable beds and helpful staff.

At a glance

Hotel size

    • 169 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Sorting Room – On-site brasserie. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?

Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Parkgate Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Parkgate Hotel?

Sorry, there's no on-site parking at The Parkgate Hotel.

What are the check-in and check-out times at The Parkgate Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

Is there an on-site casino at The Parkgate Hotel?

No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.

What is there to do at The Parkgate Hotel and nearby?

The Parkgate Hotel has a spa and a fitness centre.

Are there restaurants at or near The Parkgate Hotel?

Yes, there's an on-site restaurant, The Sorting Room.

What's the area around The Parkgate Hotel like?

The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 3 minutes' walk from Principality Stadium. Travellers say that the local area is very central perfect for shopping.

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The Parkgate Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

RoomService staffBreakfastLocationRestaurantBedFoodBarSpaParking

What guests liked

  • Breakfast was consistently described as delicious, good quality, and with great choices. (89 reviews)
  • The spa was a highlight, offering a luxurious and relaxing experience with excellent services and facilities. (35 reviews)
  • The property gym is well-equipped and excellent, providing a great workout experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Brilliant hotel. Exceptional staff, great decor and vibe. Would definitely stay again.
Natalie, 2-night trip

10/10 Exceptional

Nice modern hotel in a cool building. Lovely walkable location.
Cory, 1-night trip

10/10 Exceptional

We loved our stay here it was beautifully clean food was lovely staff friendly spa amazing will definitely stay again.
Kerry m, 1-night trip

10/10 Exceptional

Very good hotel
Zhiheng, 1-night trip

10/10 Exceptional

Beautiful hotel and the staff were amazing they were so helpful. Only thing that was negative was the pillows as they were very soft but I'm sure if i had asked they may have had some firm ones.
Amy, 1-night trip

10/10 Exceptional

A lovely hotel with a great restaurant. Would definitely book again and unlikely to go anywhere else whem visiting cardiff.
Tshepo, 1-night trip

10/10 Exceptional

Lovely stay

Very nice hotel,clean and comfortable bed. Nice touch with Elemis products for toiletries. Great location
Natalie, 1-night trip

10/10 Exceptional

Very comfortable hotel

lovely hotel, very friendly and helpful Staff outstanding room
Paul, 2-night trip

10/10 Exceptional

A lovely hotel with lovely staff, thank you so much
David, 1-night trip

10/10 Exceptional

Perfect stay in everyway. The staff, cleanliness, service, decor, food quality, rooms were all amazing.
1-night trip

10/10 Exceptional

Brilliant stay
Joe, 1-night trip

8/10 Very good

Breakfast is just sub standard unfortunately!
Ian, 1-night trip

10/10 Exceptional

A super hotel.
Alison, 1-night trip

10/10 Exceptional

We had the most amazing time
Sharon, 1-night trip

10/10 Exceptional

Comfort whilst in Cardiff

Lovely one night stay after attending an event in Cardiff. Hotel was spotlessly clean, all the team were welcoming, good nights sleep. Breakfast good, check in and check out were seamless experiences. Would not hesitate to return.
Andrew, 1-night trip

8/10 Very good

Great hotel, central location
Daniel, 1-night trip

10/10 Exceptional

Lovely hotel with friendly and helpful staff

Hotel staff were great, very helpful and always friendly and engaged well with the kids which was nice. Room was excellent and breakfast buffet was great value.
Stephen, 1-night trip

10/10 Exceptional

Beautifully well run hotel in a prime position. Felt like pure luxury. Will definitely be visiting again in the future.
Vicky, 1-night trip

10/10 Exceptional

Highly recommended!

The hotel was beautiful and amazing.. we arrived early before checking.. The hotel eas able to accommodate us. The room was beautiful, clean and perfect. The bed was do comfy and soft. Could of stayed there for longer... Staff was friendly, helpful and very accommodated. Beautiful hotel to stay in and highly recommend it. Next time we need to come back and use the Spa
Richard, 1-night trip

10/10 Exceptional

Good service

Great stay as always. I forgot something in the room and they handled it very efficiently.
Aileen, 1-night trip

8/10 Very good

Fab hotel with a few little things, menus for room service not tea bags in room missing from room, hair dryer not working. Breakfast was Fantastic
Everton, 2-night trip

10/10 Exceptional

Exactly what was needed to make our stay in Cardiff an excellent one. The food options for the restaurant are mostly available as room service and the quality is no less if you decide to dine in the extreme comfort of your room. The Spa is definitely worth a visit, my massage was muscle melting and I will definitely be staying here again.
Erika, 3-night trip

10/10 Exceptional

A fantastic hotel right in the centre of Cardiff
Mark, 1-night trip

10/10 Exceptional

The room was lovely and clean
Darren, 1-night trip

10/10 Exceptional

Wonderful hotel,lots of amenities in the city centre
Peter, 2-night trip