Does Village Haven Inn & Extended Stay offer free cancellation for a full refund?

Yes, Village Haven Inn & Extended Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Village Haven Inn & Extended Stay?

Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Village Haven Inn & Extended Stay?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Village Haven Inn & Extended Stay?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Village Haven Inn & Extended Stay and nearby?

Village Haven Inn & Extended Stay has a picnic area and a garden.

Village Haven Inn & Extended Stay, Buffalo: 2025 Info, Photos, Reviews

10/10 Exceptional

22 Aug 2022

Excellent

We had a great time. Nice and quiet. Room was beautiful. Everything was great

Kaleisha, 2-night trip

2/10 Poor

14 May 2025

The room wasn’t ready and not only was it not ready, it was nothing like the pit tires or reviews. The curtains were molded, the bathroom wasn’t clean shower curtains were also molded. Front door was jacked up!

Estefanny, 1-night trip

8/10 Very good

3 Jun 2025

Stolen property

I had accidentally left a dress shirt hanging in the closet with 3 hangers. They claimed they did not have them when i called. Positive they were there because i did not have them when i left! My fault, just don't leave anything, you'll never see it again.

Steven, 3-night trip

2/10 Poor

9 Aug 2025

We were given a key to a room that was already in use, when we went back to the desk the worker simple said “oh haha have you the wrong key, when we got our room we found a filthy toilet hair in the tub and on the wall, a hole in the ground of the washroom, a hole on the wall in the room, a lamp that was very sketchy and seemed dangerous, so we unplugged it, the light in the middle of the room was filled with dead flys and there was a massive gap in between the door and wall that let a large amount of light through it was also a no smoking room that smelt awful with smoke, this was the worst stay I’ve ever had in any hotel/motel I don’t even think it should be an option to book on Expedia, the fact that I’m getting charged to stay in such a disgusting, unclean place is very upsetting

Quinton, 1-night trip

4/10 Fair

29 Dec 2024

Not again

Room was very spartan...no chairs..no desk...no phone Our room was overbooked...other guests woke us up saying that we were in their room...was worked out Will not stay there again...very run down property

1-night trip

4/10 Fair

27 Jul 2022

Bad place to stay

It was a bad place to stay, the bathroom was so small your knees hit the wall when you sat on the toilet. The heater had rest all over it, the tile on the hot tube was cracked all over the room was way out dated, looked like it was the 70s. It was not worth 130 for one night, and there is no breakfast.

Jacob, 1-night trip

2/10 Poor

11 Nov 2024

Had a worst experience. Firstly , room was allocated and heater and microwave is not working and then they asked us to move to other room, which is worst than the first room , bad odour and room is not cleaned properly. Appreciate if you delist this hotel. Really disappointed.

Ashok, 1-night trip

2/10 Poor

15 Oct 2024

Smelly & dirty hotel. My family felt like the area is not safe. Heared bangging and screaming outside. We found cockroach in the bath tub. No shower curtain. Dirty flooring. Dirty headboard. The fridge not working, no cable/plug. We felt like it's dangerous place to sleep.

aileen, 1-night trip

2/10 Poor

23 Aug 2024

False advertisement and filthy

Room was advertised as king bed with jetted heart shaped tub…. For room I was given was a double queen went back up to desk and showed my reservation and stated jetted tub with king bed. The person checking me in said “ oh I don’t think we have those jetted tubs” I was like well it’s clearly advertised on the website so that’s false advertisement. The room was dirty, floors dirty, smelled gross, bathroom was disgusting I did not stay I left and was out $100+ for the one night stay that I didn’t even stay for was to disgusted

Dawn, 1-night trip

2/10 Poor

21 Jul 2024

I am not one to leave reviews - but feel I must for this location. We had a room booked for 2 nights and while we were not expecting a 5 star establishment we thought it would do. When we arrived and checked in, took the room key and went to check out the room. There was a box of canned soup directly outside the door, as well as garbage. As soon as we were able to open the door we could not believe the state of the room. Never seen a dirtier motel room. Also, it appeared the TV was stolen as there was a place for it but no TV. Sticky stuff all over the “desk”, walls were filthy, bathroom was horrendous. We were in the room for 30 seconds (long enough to take some photos). Went back to the lobby and said there was no way we could stay in that room, staff says no other rooms available so we handed him the keys back and left. Cherry on top - they then tried to charge my credit card for the full rates. Luckily I suspected they would attempt this and had “frozen” my credit card so it wouldn’t go through. Steer clear of this place. I’m not sure how they haven’t been shut down.

Joseph, 2-night trip

2/10 Poor

28 Jul 2024

We checked in around 9:45 pm because we had a funeral to attend first, the room they gave us had urine in the toilet, it smelled awful of cigarettes, the tub was broken, broken soap holder, nasty couch outside the door. I went and asked for another room, they gave us another room, no tv in the room and they didn't have one to put in the room, it has a cut up box in the window of the bathroom tas a curtain, everything is old in the room, broken, dented, chipped, wires hanging out, no plug outlet covers, the ac is so dirty and nasty looking we didn't want to turn it on. We went to eat and Niagara falls after we checked in so when we went to the room to see what it looked like and to go to bed it was almost 2am that's when we realized it had no TV and the condition of the room. They were sold out so they couldn't put us in another room or a TV to put in the room. We were exhausted so we did check for bed bugs and didn't see any so we did go to bed, 7am music blasting so loud you would think it's in our room. I have traveled so many places and this by far was the worst.

Susan, 1-night trip

2/10 Poor

17 Jul 2025

THE LAST RESORT

1st room still occupied. Next had a filthy tub w/ black hair in it. Stain on sheet. No TV remote. No chair or other furniture except bed. Property nothing at all like pic. Trash outside room. TV abd bathroom mirror so smeared you couldn't see esp the mirror. No elec utlet in bathroom . I've stayed in much better $30 rooms. Parking is good and there is Wifi. Didn't see any bugs. Man who checked us in was prompt and pleasant There was a fridge and microwave.

Shawn, 1-night trip

2/10 Poor

16 Jul 2025

Terrible experience!!! Cockroaches, filth… I’ve never seen anything like this! Don’t waste your money! I’ll never stay there again!!!

Pavel, 1-night trip

2/10 Poor

15 Jun 2025

Roaches.

Kyle, 1-night trip

2/10 Poor

22 May 2025

There was no garbage cans, 1/2 roll of toilet paper, no tissues, no radio, no charging stations. The heat didn't work. The TV kept searching for channels, but none were ever available. No directions. No clock. Microwave on the desk. Fridge door got stuck on the floor when trying to open. The top dresser drawer stuck, when you pulled on it, the second drawer fell off the tracks. The first be closest to the door squeaked as if used for more than sleeping. Worst experience we've ever had. Expedia is off our list to use for suggested places to stay,.

Gertrude, 1-night trip

6/10 Good

12 May 2025

Staff was ok. Mold everywhere in the bathroom

Dawei, 1-night trip

2/10 Poor

11 May 2025

The people at the property weren’t very attentive to what guest wanted. They didn’t have a refrigerator a microwave. Nothing to be able to stay a few nights even a week at Best and every time you need a towel you sit around for 20 minutes waiting for him to get their crap together And I don’t even know if they try to clean your room or not who knows

Stephen, 2-night trip

6/10 Good

9 May 2025

Trash outside the room and they did not pick it up the next day?

Luz, 2-night trip

2/10 Poor

4 May 2025

I checked in, and immediately left. The people next door were loud and I think living there because they had things outside. The inside was not clean and looked dirty. I would not recommend

Sam, 1-night trip

6/10 Good

28 Mar 2025

Old property

Very worn property. Doesn't show care. Bad paint, cement floors, minimal seating (chair).

Michael, 1-night trip

2/10 Poor

9 Mar 2025

Motel is rundown horrible smell of mold & mildew in the bathroom refrigerator didnt work when i asked to hqve my room changed they stated they didnt have anything available till the next day went to the fromt desk bout 11am they told me i had to wait until 3pm for a room change waitied to no availabliltyfor a room change checked out at 10am to no one at the front desk to give me a receipt or to voice my concerns to i would not recommend staying at this hotel

2-night trip

6/10 Good

8 Mar 2025

Well the TV didn’t have a remote.. I went to office for remote, they gave me one, I told them it wasn’t the rt one, plus when I got to the room it had no battery’s… made 2 more trips to office… and they came to room… of course HE couldn’t get it to work… cuz it was the wrong one… and I had to wait till the next afternoon for a TV… Room was clean… no ice machine… (cu of “winter”)……overall just average place to stay..

Lori, 2-night trip

2/10 Poor

29 Dec 2024

Might want to pass on this hotel .

We checked in at 4 pm . Bed was reasonably clean . There was a spill against the door and wall which looked like coke . There was that faint cigarette smell . Not too bad as there were no carpets .Photo included . When we came back at 11 pm , there were two people in the bed , 2 big dogs and beer and food around the bed . We went to the front desk and they said that the hotel was full . We chose to leave . Hotels.com was quick to give us our money back .

Edward, 1-night trip

10/10 Exceptional

2 Dec 2024

Easy to park. Easy Check in.

SM, 1-night trip

2/10 Poor

3 Nov 2024

Facility is not at all as it appears on the site. It’s a shame. Nice town but never staying here again ever.

Barbara, 1-night trip

Village Haven Inn & Extended Stay

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