Does Rising Sun Hotel by Greene King Inns offer free cancellation for a full refund?

Yes, Rising Sun Hotel by Greene King Inns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Rising Sun Hotel by Greene King Inns?

Yes, there's free self parking.

What are the check-in and check-out times at Rising Sun Hotel by Greene King Inns?

Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Rising Sun Hotel by Greene King Inns and nearby?

Have fun during the warmer months with activities nearby such as hiking. Rising Sun Hotel by Greene King Inns also has a garden.

Are there restaurants at or near Rising Sun Hotel by Greene King Inns?

Yes, Rising Sun offers British cuisine.

Rising Sun Hotel by Greene King Inns, Cheltenham: 2025 Info, Photos, Reviews

10/10 Exceptional

11 May 2025

Really nice hotel with friendly staff, and wonderful views!

Aimee, 1-night trip

8/10 Very good

28 Jul 2025

Great views

David, 1-night trip

10/10 Exceptional

11 May 2025

The hotel was lovely. Beautiful views and great service.

melissa, 1-night trip

8/10 Very good

4 Jul 2025

Rising Sun was perfect for our one night. We are at the tail end of a 30 day trip and chose Cheltenham because it was close to Sudely Castle and Gardens. The staff was friendly, the room was clean and the bathroom was fine. Bar and restaurant were great and the views were INCREDIBLE. If back in the area I would stay again.

HIGHLY recommend this restaurant - food is fabulous and the staff was wonderful. The Coconut Tree

Dana, 1-night trip

10/10 Exceptional

16 Nov 2024

Staff very friendly and helpful.

Christopher, 2-night trip

8/10 Very good

9 Sept 2024

Decent overnight hotel!

Perfectly adequate room… not glamorous and curtains a bit tatty but beds comfortable

Caroline, 1-night trip

8/10 Very good

23 Sept 2024

We were visiting Hidcote gardens and Suedly Castle so this hotel was a great choice. The view from the hotel was lovely there were plenty of parking spaces. Everywhere was nice and clean but could do with a bit of decorating. The staff were lovely and breakfast was good

J, 2-night trip

8/10 Very good

22 Jun 2024

Convenient for Cheltenham. Friendly staff. Nice atmosphere.

Paul, 2-night trip

8/10 Very good

15 Sept 2025

Good but needs improvement

The hotel was clean throughout and the staff were polite and helpful. The whole place needs renovating though. Our room, especially the bathroom, was dated and felt damp. It was cold in the mornings and we couldn't get the radiator to come on. There is also not much sound proofing throughout the hotel and we could hear every noise inside and out. The location is fantastic though, convenient for getting into Cheltenham without being in the middle of everything and the view is amazing. With some modernisation this hotel could be brilliant but at the minute it is just a good base for Cheltenham if you don't want to stay in the city intself.

Laura, 2-night trip

10/10 Exceptional

7 Nov 2024

One to use again

Great hotel Rooms cleaned every day, becoming rare these days Pleasant staff very helpful, good food and good free wifi

2-night trip

10/10 Exceptional

21 Sept 2023

A nice property. Good restaurant. On the Cotswolds way.

Dave, 1-night trip

8/10 Very good

18 Aug 2024

Everything was great about this place except for the cooked breakfast, which was unfortunately pretty bad.

Kim, 1-night trip

10/10 Exceptional

22 Sept 2024

Relaxed stay in the country.

Very clean hotel and also a very clean room. The single room was a nice size for one and not too small. The bed was extremely comfortable. Breakfast finished a bit too early during the week, it finished at just 9am. Lovely views of Cheltenham. It's a few miles outside Cheltenham and the bar was open until 11pm which was also very good.

Emma, 1-night trip

10/10 Exceptional

1 Mar 2024

A quaint high class but reasonably priced place

The rising sun is a lovely place to stay and would recommend anyone to do so. Although I'm pretty sure people have already at some point stayed here as it seems to be a regular for the Cheltenham races. The breakfast and food was out of this world presentation and quality was amazing and the price was all reasonable for the area this is located. They could quite easily charge 4-5 pound more and there would be still no grievances. I would highly recommend anybody to stay here whether it is a working stay or generally weekend retreat

Paul, 4-night trip

6/10 Good

27 Apr 2025

Okay

Not the most expensive hotel in the area but you get what you pay for. Comfortable bed and friendly enough staff. Paid extra for breakfast but didn’t realise that it started at 0800 and I had to leave at 0730. No refund offered but was offered some croissants if I wanted them. My mistake not theirs. Probably wouldn’t stay here again as I found a nice hotel five miles further up the road and only £30 more than the stay here.

Steve, 1-night trip

8/10 Very good

10 Jan 2023

Food in restaurant

Ate in the restaurant on Friday evening. My partner had scampi as main course and I had steak and ale pie. My partner spent the two and a half days constantly needing to go to the toilet and I had an upset stomach on Saturday. Reported directly to the hotel earlier and the general manager has agreed to refund only the cost of scampi meal. Given that the weekend was somewhat spoiled I would think that as a minimum gesture of upholding first class customer service the full cost ot this meal should have been refunded.

Patrick, 3-night trip

10/10 Exceptional

31 Oct 2025

Amazing view and great stay.

Sally, 1-night trip

10/10 Exceptional

7 Oct 2025

An amazing place to visit, great food great service. The rooms are amazing clean and comfortable.

Steven, 1-night trip

6/10 Good

30 Sept 2025

Terrible AI chat bot interface

The new AI chat bot the hotel chain is using is absolutely terrible.It was very frustrating to use and a number of attempts were made to make a recommended table reservation .This proved imposdible and so annoying , time wasting and ineffective that it may make me think twice about staying there again

Stephen, 1-night trip

10/10 Exceptional

12 Aug 2025

Key essentials are very good - hot strong shower, comfortable beds. Room decor is in need of some attention, but it is big site and understandably difficult to keep on top of. Not really an issue. Front facing rooms have great views, but road traffic can start early. Otherwise was very quiet. Would recommend.

Robert, 2-night trip

8/10 Very good

12 Aug 2025

Comment

Basic room, clean and comfortable. Incredible views. Dud not eat but food appeared good quality and value. Would readily use again. All staff helpful.

1-night trip

8/10 Very good

5 Aug 2025

Food was top quality and the staff very friendly, but the hotel was very tired and needed a lot of small adjustments to bring it up to standard.

Paul, 2-night trip

6/10 Good

27 Jul 2025

Has great potential, but fails to deliver

This place appears to be very popular, a great looking place from the outside with great views. When we arrived there was no one at reception, which was expected as the booking stated there was no reception despite there being one. We went to the bar area where the youngster behind the bar said he would get his manager to check us in up at reception, so we returned there and didn't have to wait long for his arrival, this process was straight forward and it wasn't long before we went to our room. The room was ok, pretty much as you would expect from a standard double. We had a table booked so went back to the bar area to be seated. Again we were greeted by a youngster who showed us to our table where he asked for our drinks order. We noticed at the bar that there was a 0% beer on draft so we asked for a pint of that, only to be told that they don't do 0% on draft. I corrected the youngster and we duly received our drinks and had our food order taken. After waiting some time the young lad who took our order returned and said "sorry there appears to have been some confusion, have you had your starter yet?" as all of our cutlery was still on the table clearly we hadn't! When the starters did arrive one of them was wrong and at one point we had 3 starters on the table. Rest of the meal was ok, although the fondant was a failure. Glasses on the table were disgusting, which makes you wonder about the ones behind the bar. Would type more but not enough room!

Trev, 1-night trip

10/10 Exceptional

24 Jul 2025

The Rising Sun by Greene King Inns

First time stayed here, nice place, friendly staff, food was great, view of the sunset great. Only negative I would add is just a few areas like some doors or frames need a lick of paint, otherwise defo stay again We stayed here to go to RIAT airshow next day and after visiting Clarkson’s Farm where we met him also

Paul, 1-night trip

6/10 Good

21 Jul 2025

Disappointing

For the price we paid we were very disappointed with our room, although the pub and restaurant seemed nice enough. On a positive note the room seemed clean, and the bed was comfortable. Other than that, however, the room was very basic and very hot. There was no drawer space; walls were bare; no provision for bags; the hot water tap was dangerously hot so could not be used and the cold tap sprayed water everywhere. The stack of cardboard boxes outside our window and the filthy road sign were not an attractive addition to the otherwise great view! It was good to be able to open the window a little, but the heated towel rail could not be turned off which made it impossible to cool the room to a comfortable temperature, even with the fan provided. We understand that prices in this area are higher than elsewhere, but we felt this stay was very poor value for the price charged. We would not choose to stay here again.

Hilary, 1-night trip

Rising Sun Hotel by Greene King Inns

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