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Spa & Wellness Hotel Diament Ustron

4.0 star property
Mountain hotel in Ustron with spa and indoor pool

Choose dates to view prices

Nestled in the mountains, Spa & Wellness Hotel Diament Ustron offers a serene escape. Enjoy breathtaking views from the terrace, unwind at the spa with a massage or manicure/pedicure, and let kids have fun at the playground and arcade/game room.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Air conditioning
  • Spa
  • 24/7 front desk
  • Ski facilities
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Self parking

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Cable/satellite TV service
The current price is £66
includes taxes & fees
25 Nov - 26 Nov

Why we love this property

Mountain spa retreat
The full-service spa offers daily treatments, hot stone massages, and couples rooms. A sauna, hot tub, and garden create the perfect mountain wellness escape.
Dining delights
This hotel boasts a restaurant, cafe, and bar for culinary variety. Guests can fuel their mornings with a delicious buffet breakfast.
Sleep like royalty
Luxurious turndown service prepares rooms for a perfect night's rest. The in-room minibar offers refreshing drinks for evening relaxation.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room (Family)

Comfort Room (Family) | Minibar, in-room safe, desk, free WiFi

Comfort Room (Family)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, free WiFi

Apartment

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
3 bedrooms
2 bathrooms
Private bathroom
Bathrobes
  • 30 sq m
  • 3 bedrooms
  • Valley view
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Bathrobes
Free bottled water
Coffee/tea maker
Minibar
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 Bedroom

Highlights

Air conditioning
Fridge
Plasma TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed OR 3 Single Beds

View all photos for Panoramic Twin Room

Minibar, in-room safe, desk, free WiFi

Panoramic Twin Room

Highlights

Air conditioning
Fridge
Plasma TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Indoor pool, pool loungers
Hotel Diament Ustron
  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.4 out of 10, Very good, 78 reviews
The price is £64
includes taxes & fees
23 Nov - 24 Nov
Hotel Diament Ustron
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About the area

Map
ul. Zdrojowa 3, Ustron, Silesian, 43-450

What's nearby

  • Leśny Park Niespodzianek - 2 min walk - 0.2 km
  • Dolina Gościradowca Trail - 12 min walk - 1.1 km
  • Ustron Ski Resort - 6 min drive - 4.5 km
  • Mountain Park Równica - 6 min drive - 4.5 km
  • Wisla Ski Resort - 21 min drive - 11.6 km

Getting around

  • Katowice (KTW-Pyrzowice) - 78 min drive
  • Wisła Jawornik Station - 16 min drive
  • Ustroń Brzegi Station - 20 min walk
  • Ustron Zdrój Station - 20 min walk

Restaurants

  • ‪Karczma Wrzos - ‬18 min walk
  • ‪Dwor Skibówki - ‬10 min drive
  • ‪Angels' Music Pub - ‬4 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Pod Czarcim Kopytem - ‬8 min drive

About this property

Spa & Wellness Hotel Diament Ustron

Bring the children when you stay at Spa & Wellness Hotel Diament Ustron and they can enjoy the free children's club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials or manicures and pedicures. An indoor pool, a bar/lounge and a fitness centre are other features.

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (PLN 25 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Grab bar near toilet

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 6.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 75 for adults and PLN 75 for children

Children & extra beds

  • Cots/infant beds are available for PLN 19.0 per day
  • Rollaway beds are available for PLN 195 per day

Parking

  • Self-parking costs PLN 25 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts major credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron

Frequently asked questions

Does Spa & Wellness Hotel Diament Ustron offer free cancellation for a full refund?

Yes, Spa & Wellness Hotel Diament Ustron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Spa & Wellness Hotel Diament Ustron?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Spa & Wellness Hotel Diament Ustron?

Sorry, pets aren't allowed.

Is parking offered on site at Spa & Wellness Hotel Diament Ustron?

Yes. Self-parking costs PLN 25 per night.

What are the check-in and check-out times at Spa & Wellness Hotel Diament Ustron?

You can check in starting at 4 PM. Check-out time is 11 AM.

What is there to do at Spa & Wellness Hotel Diament Ustron and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Spa & Wellness Hotel Diament Ustron also has an indoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Spa & Wellness Hotel Diament Ustron?

Yes, there's an on-site restaurant.

What's the area around Spa & Wellness Hotel Diament Ustron like?

Spa & Wellness Hotel Diament Ustron is a short 6-minute walk from Leśny Park Niespodzianek and 13 minutes' walk from Dolina Gościradowca Trail.

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Spa & Wellness Hotel Diament Ustron Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Not worth the money we paid

We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
1-night trip

10/10 Exceptional

It was nice
Tomasz, 1-night trip

10/10 Exceptional

Very nice place for relaxing, beautiful views
Joanna, 3-night trip

8/10 Very good

Alles ziemlich gut!
Helmut, 2-night trip

6/10 Good

Hotel i obsluga ok.
Wladyslaw, 2-night trip

8/10 Very good

Bardzo fajny hotel również dla rodzin

Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Piotr, 1-night trip

10/10 Exceptional

Świetny hotel w urokliwej okolicy

Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Elzbieta, 1-night trip

8/10 Very good

zima

niezłe miejsce, ale zimno w pokoju
1-night trip

8/10 Very good

Fajny hotel

Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Izabela, 6-night trip

6/10 Good

Nie przyjeżdżaj przed remontem hotelu **** !!!

Ogólnie pozytywnie. Jedzenie, SPA, basen i fitness club ok, ale stan 4 gwiazdkowej części hotelowej tragiczny. Termostat od kaloryfera odpadł, lampka nocna poraziła mnie prądem, drzwi kabiny prysznicowej ledwo wiszące.
Andrzej, 4-night trip

6/10 Good

Tom

Brak klimatyzacji w czterogwiazdkowym hotelu! W pokoju brak husteczek ,a wydawać się mogło że to oczywiste . Szlafroki na basen nie dość że w opłakanym stanie to jeszcze nie można wypożyczyć za kaucją tylko płacisz i to nie tanio. Kto daje te gwiazdki?
6-night trip

6/10 Good

ogólnie średnio.

Mam uwagi co do następujących spraw: przy śniadaniu za mało obsługi (nie nadążają), jakuzzi za małe na tak duży hotel, płatny parking przy drodze to porażka, płatne szlafroki to chyba żart.
Wlodzimierz, 2-night trip

6/10 Good

Basen niezbyt duży i bardzo głęboki - na całej powierzchni 166 cm (poza brodzikiem dla dzieci). Długi proces meldowania, doba hotelowa rozpoczyna się o godz. 16:00. Na śniadaniu trudno znaleźć wolny stolik, obsługa nie nadąża z ich sprzątaniem. Sprzątanie pokoju polegało tylko na wyrzuceniu śmieci - nawet łóżka nie zostały zaścielone. Balkon duży ale oddzielony od innych tylko szybą, co nie daje nam prywatności.
Dorota, 1-night trip

8/10 Very good

Duzo ludzi = sezon = duzo dzieci / BRAK KLIMATYZACJI W POKOJU W HOTELU 4* (???)

4/10 Fair

Nytårs ferie

Ankom til Hotellet, som var booket med Panorama Udsigt, men udsigten bestod af udsyn til en Betonvæg samt Parkerings plads.Værelserne var ikke rene, skadedyr på værelserne.Personalet kunne ikke Engelsk, dog fik de fat i en mannager, som kunne lidt gebrokkent Engelsk.

4/10 Fair

Nytårs ferie

Meget dårligt. Ankom og havde booket værelse med PANORAMA udsigt, udsigten var en betonmur ud mod parkeringsplads. Hotellet gav ingen informationer på Engelsk.Badeværelserne var ikke rene, mange dyr på værelset.Håber Hotel. com besigtiger dette Hotel.

10/10 Exceptional

Udany weekend we dwoje

Bardzo przyjemny pobyt zarówno na wypad we dwoje jak i z rodziną. Wygodny, ładnie urządzony, czysty pokój, przyjemne spa, również zachowana czystość. Bardzo dobrze wygłuszony pokój - pomimo imprezy w restauracji i pokoju na parterze, nie dochodziły do nas hałasy. Bardzo ładna lokalizacja z widokiem, zaraz obok pijalnia wody i dom zdrojowy więc jak nie ma śniegu można spędzić czas na uzdrawianiu ;). Bardzo dobra baza wypadowa do zwiedzania regionu - Wisła, Szczyrk, Cieszyn, Żywiec. Gorąco polecam.

4/10 Fair

Reklamacja

Zarezerwowany miałem pokój Panoramic dla 2 os. na 1 noc. Niestety, pokój nie był adekwatny do standardu hotelu 4*, mianowicie w łazience w rogu kabiny prysznicowej znajdowała się pleśń, w pokoju brakowało wyposażenia dla drugiej osoby (jedna filiżanka), materac był zbyt duży w stosunku do stelażu łóżka co powodowało iż frontowa deska nie była przymocowana do łóżka a była jedynie o nie oparta, wbrew opisowi pokoju brakowało minibarku (była pusta szafka) natomiast w hotelu Diament 3* minibarek był na wyposażeniu pokoju. Byliśmy w innych hotelach sieci Diament i nie mieliśmy żadnych zastrzeżeń co do pokoju/hotelu. W tym przypadku przy wymeldowaniu złożyliśmy pisemną reklamację.

8/10 Very good

Mieszkałem w odnowionej części 4* ale te gwiazdki jednak na wyrost. Duży plus za świetne śniadania, jednak pozostałe posiłki radzę spożywać "na mieście".

8/10 Very good

Nature

Pretty good location if you like to be in the nature, surrounded by Mountains. Very good breakfast and serviceminded personell. Only disappointment there was no aircondition. The room became pretty hot

10/10 Exceptional

Would visit it again

Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....

8/10 Very good

Pierre, 1-night trip

10/10 Exceptional

Tomasz, 2-night trip

10/10 Exceptional

Wladyslaw, 2-night trip

10/10 Exceptional

Senad, 4-night trip