Hotel Puerto Palace

Family-friendly hotel with 2 outdoor pools, near Plaza del Charco

Choose dates to view prices

Sat 15 Nov
Wed 19 Nov
November 2025
14
December 2025
Escape to Hotel Puerto Palace, an upscale haven near Plaza del Charco and Lago Martianez Swimming Pools. Unwind with a breakfast buffet, rejuvenate at the sauna or spa tubs, and enjoy activities like mini golf and volleyball.
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools and 2 hot tubs
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • Spa services
  • Babysitting
  • Business centre

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • 2 bedrooms
  • Connecting/adjoining rooms available
  • Television
£109
includes taxes & fees
14 Dec - 15 Dec

Why we love this property

Gourmet hub
This hotel offers a restaurant and bar for culinary explorers. The free buffet breakfast adds extra value to the dining experience.
Comfort beyond words
Drift into dreamland beneath cosy down comforters. Rainfall showers refresh, while blackout drapes ensure undisturbed rest in these balcony-equipped rooms.
Work meets play
This hotel combines business amenities with leisure options. Tackle projects in meeting rooms, then unwind with spa services, tennis, or mini golf.

Room options

Showing 22 of 22 rooms
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Standard Double Room

Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
Combined shower/bathtub, rainfall showerhead, free toiletries

Standard Single Room

Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Standard Triple Room

Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room Single Use

Wonderful

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room Single Use, Pool View

Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room Single Use, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room, Pool View

Excellent

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room, Sea View

Exceptional

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Triple Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 2 Large Single Beds OR 3 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Triple Room, Pool View

Wonderful

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room, Pool View (2 adults and 1 child)

Good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Double Room, Sea View (2 adults and 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Standard Room (2 adults and 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Economy Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • Sleeps 2
  • 1 King Bed
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Economy Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Down duvet
  • Sleeps 3
  • 1 King Bed
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Family Room (4 adults)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Family Room (3 adults)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Family Room (2 adults, 2 children)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
Standard Single Room, Pool View | 2 bedrooms, down duvets, minibar, desk
Standard Single Room, Pool View | 2 bedrooms, down duvets, minibar, desk
Combined shower/bathtub, rainfall showerhead, free toiletries

Standard Single Room, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • Sleeps 1
  • 1 Single Bed
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
Combined shower/bathtub, rainfall showerhead, free toiletries

Standard Single Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • Sea view
  • Sleeps 1
  • 1 Single Bed
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Family Room (3 adults and 1 child)

Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
Combined shower/bathtub, rainfall showerhead, free toiletries
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk
2 bedrooms, down duvets, minibar, desk

Economy Double Room (2 adults + 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
2 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the area

Map
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Taoro Park - 6 min walk - 0.5 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Loro Park - 18 min walk - 1.5 km
  • La Paz Lookout - 19 min walk - 1.6 km
  • Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
  • Tenerife (TFS-Tenerife South) - 69 min drive

Restaurants

  • ‪Bar Cafetería Central - ‬10 min walk
  • ‪Bar iris - ‬13 min walk
  • ‪Restaurante Peruano - ‬13 min walk
  • ‪La Cofradia - ‬13 min walk
  • ‪Cafeteria Puerto Alto - ‬3 min walk

About this property

Hotel Puerto Palace

Hotel Puerto Palace offers a great location, putting you within a 15-minute walk of Plaza del Charco. Guests can indulge in massages or manicures and pedicures, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 314 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on-site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Basketball
  • Volleyball
  • Mini golf
  • Beach nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Spa services
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Fees & policies

Optional extras

  • Safes in guest rooms can be used for EUR 2.50 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Palace Hotel Puerto
Puerto Palace
Hotel Puerto Palace Tenerife/Puerto De La Cruz
Puerto Palace De La Cruz
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Puerto de la Cruz
Puerto de la Cruz Puerto Palace Hotel
Hotel Puerto Palace
Puerto Puerto De La Cruz
Puerto Palace
Hotel Puerto Palace Hotel
Hotel Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Hotel Puerto de la Cruz

Frequently asked questions

Is there a pool at Hotel Puerto Palace?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Puerto Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerto Palace?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Puerto Palace?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Puerto Palace?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Puerto Palace and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 outdoor swimming pools. Hotel Puerto Palace also has a sauna and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Hotel Puerto Palace?

Yes, there's an on-site restaurant.

Does Hotel Puerto Palace have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Puerto Palace like?

Hotel Puerto Palace is a short 14-minute walk from Plaza del Charco and 7 minutes' walk from Taoro Park.

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