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The Malvern

4.0 star property
Adults-only hotel in Malvern with spa and outdoor pool

Choose dates to view prices

Photo gallery for The Malvern

Indoor pool, outdoor pool, pool loungers
Lounge
Lobby sitting area
Lounge
Exterior
In the heart of the city, The Malvern offers an upscale retreat with a continental breakfast, a coffee shop/cafe, and a terrace. Unwind with a massage or other spa treatments at this hotel’s on-site haven; then enjoy lunch or dinner at The Malvern Restaurant. With an indoor pool and outdoor pool surrounded by sun loungers, free in-room WiFi and helpful staff have made past guests feel right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Bath or shower
The current price is £177
includes taxes & fees
13 Nov - 14 Nov

Why we love this property

Blissful spa experience
The full-service spa offers daily treatments from facials to massages in dedicated rooms. A sauna, hot tub, and steam room complete this wellness haven.
Culinary bliss awaits
The hotel delights foodies with a welcoming restaurant, stylish bar, and cosy cafe. Morning energy comes courtesy of a free continental breakfast.
Luxurious soaks
Deep soaking bathtubs create a spa-like experience in each guestroom. Fluffy dressing gowns await to envelop travellers after their relaxing bath.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
TV
Bathrobes
Hairdryer
Private bathroom
Deep-soaking bath
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Executive Twin Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Bathrobes
Hairdryer
Private bathroom
Deep-soaking bath
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Bathrobes
Hairdryer
Private bathroom
Deep-soaking bath
Free bottled water
  • Sleeps 1
  • 1 Double Bed

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13 Nov - 14 Nov
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About the area

Map
Grovewood Road, Malvern, England, WR14 1GD

What's nearby

  • Morgan Motor Company - 3 min drive - 2.7 km
  • Malvern Theatres - 5 min drive - 4.0 km
  • Great Malvern Priory - 5 min drive - 4.0 km
  • Three Counties Showground - 8 min drive - 7.0 km
  • Worcester Cathedral - 13 min drive - 13.6 km

Getting around

  • Birmingham Airport (BHX) - 55 min drive
  • Great Malvern Station - 9 min drive
  • Colwall Station - 10 min drive
  • Malvern Link Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Nag's Head - ‬4 min drive
  • ‪Greggs - ‬9 min walk
  • ‪The Swan Inn - ‬17 min walk
  • ‪The Prince Of Wales - ‬4 min drive

About this property

The Malvern

The Malvern is a great choice for a stay in Malvern. You can visit the spa to indulge in massages, body wraps or aromatherapy, and The Malvern Restaurant serves breakfast, lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Malvern Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

Does The Malvern offer free cancellation for a full refund?

Yes, The Malvern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Malvern?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Malvern?

Sorry, pets aren't allowed.

Is parking offered on site at The Malvern?

Yes, there's free self parking.

What are the check-in and check-out times at The Malvern?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at The Malvern and nearby?

The Malvern has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near The Malvern?

Yes, there's an on-site restaurant, The Malvern Restaurant.

Does The Malvern have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Malvern like?

The Malvern is in the heart of Malvern, a short 10-minute walk from Barnards Green Cricket Club.

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The Malvern Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Spa
Room
Location
Drinks
Breakfast
Food

What guests liked

  • The spa facilities were lovely, relaxing, and well-maintained with a variety of treatments and amenities. (17 reviews)
  • The pool and spa facilities were great, providing a lovely and relaxing experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Freda, 2-night trip

10/10 Exceptional

Worth a visit

Place is great well worth a visit Facilities are great
peter, 1-night trip

10/10 Exceptional

Lovely stay

Lovely stay. Comfortable beds. Lovely atmosphere.
Kirsty, 2-night trip

10/10 Exceptional

Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Ian, 1-night trip

10/10 Exceptional

The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Gillian, 2-night trip

10/10 Exceptional

Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Jacqueline, 1-night trip

8/10 Very good

Reasonable hot, but could improve

Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Ian, 2-night trip

4/10 Fair

Overpriced and lousy location

For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
Sebastian, 1-night trip

8/10 Very good

Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Jim, 1-night trip

10/10 Exceptional

I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Rachid, 1-night trip

10/10 Exceptional

Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Paul, 1-night trip

6/10 Good

Location not nice, service fantastic

Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Stephen, 1-night trip

8/10 Very good

Malvern Spa.

Nice place but was disappointed with the first room I wax given. I bought my complaint to the attention of the duty manager and swapped to a new room, which was the best outcome.
1-night trip

8/10 Very good

Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
IAN, 1-night trip

6/10 Good

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Emily, 1-night trip

4/10 Fair

To expensive for the value.. lift not working .
Juan, 1-night trip

10/10 Exceptional

Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Jill, 1-night trip

8/10 Very good

Excellent SPA conditions

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
DAN, 2-night trip

8/10 Very good

Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Laurie, 1-night trip

10/10 Exceptional

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Karen, 1-night trip

10/10 Exceptional

Great break. Busy restaurant though.

Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
James, 1-night trip

10/10 Exceptional

All good
patrick, 1-night trip

10/10 Exceptional

Relaxing Break

My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
Ellie, 1-night trip

6/10 Good

Lovely but could have been better

It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
Emma, 1-night trip

8/10 Very good

The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Paul Lloyd, 2-night trip