10/10 Exceptional
Very nice hotel and staffs are all very nice.
Vita
Vita, 2-night trip
RSL Cold & Hot Springs Resort Suao
Baroque resort in Suao with 3 restaurants and spa
RSL Cold & Hot Springs Resort Suao offers a family-friendly escape with three on-site restaurants, shopping, and a relaxing garden. Indulge in spa treatments like facials and massages or take the kids to the playground and arcade/game room. With free WiFi, an indoor pool, outdoor pool with sun loungers, hot springs on site for unwinding.
Wonderful
Popular amenities
- Bar
- Airport transfer
- Pool
- Spa
- Non-smoking
- Electric vehicle charging point
Main amenities (12)
- Daily housekeeping
- Near the beach
- 3 restaurants and bar/lounge
- Full-service spa
- Indoor pool and outdoor pool
- Hot springs
- Breakfast available
- Free children's club
- Free area shuttle
- Free train station pick-up
- Free train station drop-off
- Fitness centre
Feel at home (6)
- Children stay free
- Children's pool
- Children's club (free)
- Playground on-site
- Fridge
- Private bathroom
Why we love this property
Spa haven paradise
This resort features a spa with couples rooms, aromatherapy, and massage. A garden, sauna, and spring water baths create a serene escape.
Baroque garden retreat
Located in the city centre, this resort boasts stately Baroque architecture. The garden and pool-view restaurant create a tranquil urban oasis.
A culinary treat
This resort features 3 restaurants with pool views, a bar, and continental breakfast. Vegan, vegetarian, and locally-sourced food options abound.
Room options
Check availability for these dates
Showing 4 of 4 rooms
Japanese Style Tatami Room
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
- 36 sq m
- City view
- Sleeps 2
- 2 Single Beds
Western Style Double Room
Exceptional
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
- 36 sq m
- City view
- Sleeps 2
- 1 Double Bed
Western Style Quadruple Room
Exceptional
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
- 36 sq m
- City view
- Sleeps 4
- 2 Double Beds
Japanese style room (Dual spring bath)
Exceptional
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
- 36 sq m
- City view
- Sleeps 2
- 2 Single Beds
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About the area
No.301, Jhongyuan Rd., Suao, Yilan County, 270
About this property
RSL Cold & Hot Springs Resort Suao
Bring the children when you stay at RSL Cold & Hot Springs Resort Suao and they can enjoy the free children's club. You can visit the spa to be pampered with massages, facials or aromatherapy, and Snack Bar, one of 3 restaurants, serves lunch and dinner. Other highlights at this Baroque resort include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers like the overall property condition.
At a glance
Property amenities
Room amenities
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RSL Cold & Hot Springs Resort Suao Reviews
Wonderful
9.2
Cleanliness
7.4
Location
9.4
Staff & service
9.2
Eco-friendliness
9.0
Property conditions & facilities
10/10 Exceptional
Relaxing stay
Kind staffs, excellentservice.
TA WEI
TA WEI, 1-night trip
10/10 Exceptional
The weather was quite nice when we stay one night. We were enjoying the spa & hot spring. You might have to go on the top roof to use the hot spring without clothes
I WEN
I WEN, 1-night trip
10/10 Exceptional
Super clean, well maintained facility, great staff
Qiwen
Qiwen, 1-night trip
10/10 Exceptional
Good
Good service
Shin Jung
Shin Jung, 1-night trip
10/10 Exceptional
Lovely resort and the staff was very friendly and helpful! Definitely recommend!
Dessa
Dessa, 1-night trip
10/10 Exceptional
Amazing Stay
An absolutely stunning resort. The food was amazing and the staff were incredible. We lined the cold and hot springs and the variety of pools for use.
Brian
Brian, 2-night trip
10/10 Exceptional
Wonderful property with beautiful clean facilities. We especially enjoyed the hot and cold plunges available in every room. The center of the hotel has cold and hot springs all around so moving from pool to pool was very fun and nourishing. Only drawback was that the dining options were pretty limited. They cater primarily to local tastes but staff and chef were very accommodating. Would definitely recommend.
Dessa
Dessa, 1-night trip
8/10 Very good
In room private natural hotspring is fantastic! Tatami style room is awesome too. Overall a nice resort. Comfortable room experience. Disappointed that even bathrobe need to be rented tho.
Also the breakfast food is just "average", nothing to write home about, just a "meh".
Lauren
Lauren, 1-night trip
8/10 Very good
I like the in-room hot spring and SPA. They also have very friendly and nice staff. I would have enjoyed the time more if the food in the restaurant could have been better!
Yoren
Yoren, 2-night trip
10/10 Exceptional
Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
Jessica
Jessica, 1-night trip
8/10 Very good
Excellent service, but worth the price?
The place was beautiful, clean, the staff extremely friendly and professional.
Definitely on the high end side.
There is a convenience store about a block away.
Pros:
Service was excellent
Staff super friendly and helpful
Hotel facilities are very well maintained
Rooms were clean
Restaurant food was pretty good
At breakfast you can eat as much as you want, you just have to ask for it.
The hotel premises have a very romantic and private atmosphere.
Cons:
Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning.
Room was small for the price.
Amenities not provided (toothbrush, comb, etc) but available at then gift shop
The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets.
Restaurant is packed at breakfast time, so need to wait in line.
CHENG WEN
CHENG WEN, 1-night trip
8/10 Very good
房價有點貴
SHU FANG
SHU FANG, 1-night trip
10/10 Exceptional
環境非常好，泳池跟水療都讓我們玩得很愉快。如果水療池有提供溫泉就更棒了!
Yinchen
Yinchen, 2-night trip
10/10 Exceptional
舒服放鬆的好地方
公共 空間居然有小時候玩的任天堂紅白機，太懷念了～工作人員的服務都很好，雖然飯店有年紀了，但整體保養得還不錯，暑假平日去人不多，游泳池和溫泉與水療的空間用起來很舒服～～如果有機會還會再拜訪～～
Chiou Fu
Chiou Fu, 1-night trip
10/10 Exceptional
美好放鬆的假期
櫃檯詳細解說，飯店設施完善，早餐是點餐的方式上餐的，不用擔心吃不飽因為都可以續點，中庭水療、景觀池、游泳池、12F還有付費裸湯可以用，不過房間也有冷泉、溫泉，這次旅程滿滿的放鬆充電感，下次還會回來試試SPA按摩。 附近也有許多景點南方澳漁港可以吃海鮮、或到豆腐岬海灣 都是停車很方便的景點。
這次和家人同行 一間日式、一間洋式 環境整潔良好。
我覺得有一個小小地方可以改進，飯店有提供洗衣設施，但沒有瓦斯乾衣機，只有洗脫烘會花較久的時間，希望飯店能考慮設置乾衣機。
CHENGYI
CHENGYI, 1-night trip
10/10 Exceptional
親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。
CHUNPING
CHUNPING, 1-night trip
10/10 Exceptional
適合親子一起玩
喜歡玩水泡湯的話非常適合。
早餐很好吃。
shin ting
shin ting, 1-night trip
8/10 Very good
游泳池比覺髒
Peirong
Peirong, 1-night trip
10/10 Exceptional
很悠閒 很棒！
piling
piling, 1-night trip
8/10 Very good
很喜歡休閒的泳池氛圍 …輕鬆愜意 但是硬體有點過時 例如沒有最新的usb插頭 其他都大致滿意
Mon Chin
Mon Chin, 1-night trip
8/10 Very good
貼心服務及高性價比
1.到達飯店門口應立即主動協助接過住客的手提行李，以便利住客下車；2.客房的迎賓禮應更有變化豐富；3.日式房型應提供一張座椅，以便利站起及落座；4.飯店餐飲值得推薦，房間冷氣溫度適中、浴用水溫度穩定；5.工作人員親切周到、Joy陳小姐主動幫忙拍照、接駁的林小姐貼心服務。
I-TING
I-TING, 2-night trip
10/10 Exceptional
很棒、很舒適的環境，服務人員每個都很熱忱，
ChihMing
ChihMing, 1-night trip
10/10 Exceptional
優秀的飯店
15～16年的飯店，不論是飯店外觀或設施都很用心的在維護。
Chih Chun
Chih Chun, 1-night trip
6/10 Good
整體環境
進出不便、停車場不在飯店內、冷氣溫度過低
HSINYI
HSINYI, 1-night trip
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