10/10 Exceptional
Great property
Welcoming front desk staff, crisp clean sheets, well kept property. Great location.
Highly recommend staying here!
Teri
Teri, 1-night trip
Alpenhotel Fleurs de Zermatt
Ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola
Placing you only steps from Zermatt-Matterhorn Ski Paradise, Alpenhotel Fleurs de Zermatt allows you more time for skiing with ski-in/ski-out access. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. Other highlights include an indoor pool, a bar/lounge and a health club. Skiers will appreciate access to ski storage. Fellow travellers say great things about the helpful staff and breakfast.
Wonderful
Popular amenities
- Bar
- Connecting rooms available
- Ski facilities
Main amenities (12)
- Daily housekeeping
- Ski-in/ski-out access
- Full-service spa
- Indoor pool and outdoor pool
- Ski storage
- Health club
- Sauna
- Steam room
- Seasonal outdoor pool
- Bar/lounge
- Massage/treatment rooms
- Conference centre
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
£319
includes taxes & fees
14 Dec - 15 Dec
Why we love this property
Epic pool options
This hotel features refreshing indoor and outdoor pools for year-round swimming. The pool area offers comfy loungers for ultimate relaxation.
Wellness mountain retreat
This mountain hotel offers a full-service spa with treatment rooms, open daily. Guests can rejuvenate in the sauna, steam room, and fitness centre.
Breakfast and bar options
Free buffet breakfast sets up the day at this hotel. A welcoming bar provides the perfect spot for evening relaxation.
Room options
Check availability for these dates
Showing 8 of 8 rooms
Standard Single Room, Mountain View
Exceptional
Highlights
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
- 20 sq m
- Mountain view
- Sleeps 1
- 1 Double Bed
Classic Double Room, Mountain View
Exceptional
Highlights
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
- 23 sq m
- Mountain view
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Double Room, Mountain View (Style)
Exceptional
Highlights
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
- 30 sq m
- Mountain view
- Sleeps 3
- 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
Deluxe Double Room (Parterre)
Exceptional
Highlights
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
- 26 sq m
- Mountain view
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Deluxe Double Room, Balcony, Mountain View (Matterhorn)
Exceptional
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 25 sq m
- Mountain view
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
Junior Suite, Balcony, Mountain View (Matterhorn)
Exceptional
Highlights
Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
- 35 sq m
- Mountain view
- Sleeps 3
- 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
Family Room, 2 Bedrooms, Balcony, Mountain View
Exceptional
Highlights
Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
- 50 sq m
- 2 bedrooms
- Mountain view
- Sleeps 4
- 2 Double Beds OR 4 Single Beds
Double Room (Parterre)
Wonderful
Highlights
Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
- 24 sq m
- Mountain view
- Sleeps 2
- 2 Single Beds
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About the area
Unterer Mattenweg 41, Zermatt, VS, 3920
About this property
Alpenhotel Fleurs de Zermatt
Placing you only steps from Zermatt-Matterhorn Ski Paradise, Alpenhotel Fleurs de Zermatt allows you more time for skiing with ski-in/ski-out access. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. Other highlights include an indoor pool, a bar/lounge and a health club. Skiers will appreciate access to ski storage. Fellow travellers say great things about the helpful staff and breakfast.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Alpenhotel Fleurs de Zermatt Reviews
Wonderful
9.8
Cleanliness
9.2
Location
8.8
Staff & service
9.2
Eco-friendliness
9.6
Property conditions & facilities
What guests liked
- The spa area was fantastic, offering a warm tub, sauna, steam room, and outdoor pool, providing a lovely way to relax. (29 reviews)
- Breakfast was consistently described as great, delicious, and with a great variety of options. (35 reviews)
- The pool and spa facilities were great to enjoy, with many guests praising their cleanliness, warmth, and relaxing atmosphere. (17 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffBreakfastSpaTrain stationLocationViewPublic saunaBathroomWalking10/10 Exceptional
Nice property and staff very polite and friendly
FERNANDO
FERNANDO, 1-night trip
10/10 Exceptional
Beautiful hotel in a great location. Service and breakfast were very good
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Vannessa
Vannessa, 1-night trip
8/10 Very good
Matterhorn hikes.
The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe.
No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.
Kathy
Kathy, 2-night trip
10/10 Exceptional
Good Place to stay
Leena
Leena, 1-night trip
8/10 Very good
Pros: nice clean three star hotel
Good staff
Ok rooms
Near town
Cons:
No air-conditioning
No electric kettles in the rooms
No iron in the rooms
Breakfast just ok..not too many options
Receptionists leave at 11
Some staff members too rogid and need customer service training like their associate director or...
Muhammad Haris Shahbaz
Muhammad Haris Shahbaz, 5-night trip
10/10 Exceptional
Fantastic hotel with Matterhorn views and pool
Fantastic stay, we were upgraded to a. Junior suite with amazing views of the Matterhorn. Bed was very comfortable and room was great. The pool and spa facilities were a lovely way to spend the evening. Highly recommend
laura
laura, 2-night trip
10/10 Exceptional
Amazing ten on ten facility. I really loved the place breakfast was amazing and the staff super helpful and friendly. Always recommend. Will surely stay there again
Aldrin
Aldrin, 1-night trip
10/10 Exceptional
Fantastic hotel and spa facilities
Huw
Huw, 1-night trip
10/10 Exceptional
We had a fantastic stay. The hotel was extremely clean and comfortable. Breakfast was well prepared every morning with plenty of options. The staff was helpful and friendly.
The only thing we wished was included was a hot tub in the spa.
Overall great experience and would definitely come back.
Verified traveller
5-night trip
10/10 Exceptional
Great location & amenities
Great location, close to town, bus stops, and trains. The people working at the front desk were nice and friendly. Breakfast was included and we loved the variety. Best part was going to the spa after skiing. We loved the steam room and outdoor pool! We had the Matterhorn view, it was amazing.
Cindy
Cindy, 4-night trip
6/10 Good
Good Hotel in a convenient location
The rooms are really nice and spacious. we were a little bit disappointed by the spa and the breakfast. the breakfast is definitely not worth a four star hotel. other than tha the staff was friendly and the hotel is very clean and about a 5 minute walk from Zermatt station
Verified traveller
1-night trip
8/10 Very good
Nice and clean hotel. Great location
Sonia
Sonia, 1-night trip
10/10 Exceptional
Definitely a five star hotel
MARCO
MARCO, 2-night trip
10/10 Exceptional
This was the best stay during my Switzerland trip. The location is convenient, being near the train station. They upgraded me to a bigger room. Most of the staff in the hotel are friendly. There is a nice breakfast and gym available.
Lili
Lili, 1-night trip
10/10 Exceptional
Love this place
Amazing…modern
Dallas
Dallas, 3-night trip
8/10 Very good
Good location
Nice room
Chan
Chan, 2-night trip
10/10 Exceptional
Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)
ANA
ANA, 1-night trip
8/10 Very good
The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
Manoj
Manoj, 2-night trip
10/10 Exceptional
Uniquely like Swiss! A great place to stay
Jane
Jane, 2-night trip
10/10 Exceptional
Amazing spa. I’ll be coming back!
James
James, 2-night trip
10/10 Exceptional
We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night.
They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days.
On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap.
Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel.
Abdul
Abdul, 1-night trip
8/10 Very good
Good ambience
Kim Sai
Kim Sai, 1-night trip
10/10 Exceptional
Amazing location and room was updated and modern. Amenities a plus
Masooma
Masooma, 2-night trip
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