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9.7/10
Cleanliness
9.7/10
Staff & service
9.1/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Oct 2022
Location Location and location. it is very easy to go everywhere in the old town.
Heasoon
Heasoon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2022
Really interesting architecture. Great location and restaurant.
Gustavo
Gustavo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2022
Very helpful front desk staff. Delicious breakfast- worth ordering.
James
James, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2022
Louellen
Louellen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Oct 2022
Great hotel in the old town within walking distance of everything you need. The rooms are stylish and well laid out. Staff is friendly and the restaurants top notch. Nice big bathrooms - the only minor comment I have is there is no counter space to put anything on in the bathroom.
Ranveig
Ranveig, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 Oct 2022
Old School Hospitality With a Modern Touch
The hotel itself is an amazing feat, but the staff tops it! I look forward to staying in their new Seville hotel one day, and will never stay anywhere else in Bilbao! P.S. Every employee knew my dog’s name by the second day of the stay, enough said
Greg
Greg, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sept 2022
One the best hotels we have been during our recent trip
Hotel is situated in the best area of old town and has amazing architecture and design, staff are wonderful and helpful.I strongly recommend this hotel.
DARIUSH
DARIUSH, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sept 2022
Our room was spacious, beautiful and comfortable. It was right next to old town and a beautiful walk to the Guggenheim. Taxi drop off was awkward, there is no drop off in front of hotel. no one to greet us at the door.
