Guests
All properties in Playa del Carmen, Quintana Roo, Mexico

Moonshine Hotel

3-star hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
£21

Image gallery

  • Pool
  • Pool
  • Pool
  • Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse) - Balcony View
  • Pool
Pool. Image 1 of 67.
1 / 67Pool
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, 77710, QROO, Mexico
8.0.Very good.
  • The hotel is boutique style, placed just next to two nightclubs. My room was big and…

    Dec 22, 2020

  • Excelente locación in the middle of downtown. The Internet doesn’t work and the tv

    Mar 16, 2021

See all 54 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air Conditioning

Property highlights

Main amenities

  • 24 guestrooms
  • Daily housekeeping
  • Near the beach
  • 1 outdoor pool
  • Rooftop terrace
  • Room service

For families

  • Connecting/adjoining rooms available
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1-min walk
  • Playa del Carmen Main Beach - 4-min walk
  • Mamitas Beach Club - 4-min walk
  • Playa del Carmen Maritime Terminal - 13-min walk
  • Xcaret Eco Theme Park - 6.3 mi / 10.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)
  • Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)
  • Basic Apartment, Multiple Beds, Non Smoking (Apartment)
  • Family Suite, Multiple Beds, Non Smoking (Master Suite)
  • Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)
  • Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1-min walk
  • Playa del Carmen Main Beach - 4-min walk
  • Mamitas Beach Club - 4-min walk
  • Playa del Carmen Maritime Terminal - 13-min walk
  • Xcaret Eco Theme Park - 6.3 mi / 10.2 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 12.1 miles/19.5 km
map
See on map
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, 77710, QROO, Mexico

At a glance

Hotel size

  • This hotel has 24 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Room service (during limited hours)
  • Barbecue grills
  • Microwave in a common area

Things to do

  • Number of outdoor pools - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 100 per pet, per day
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Hotel Noraa Inn
  • Moonshine Hotel Playa del Carmen
  • Moonshine Hotel Hotel Playa del Carmen
  • Moonshine Hotel Hotel
  • Moonshine Hotel Playa del Carmen
  • Moonshine Hotel Hotel Playa del Carmen
  • Hotel Noraa Inn
  • Moonshine Hotel Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Moonshine Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Moonshine Hotel.
  • Yes, there's an outdoor pool.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes. Nearby restaurants include Harry's (3-min walk), Lateral (3-min walk) and Spice (3-min walk).
  • Moonshine Hotel has an outdoor pool and a picnic area, as well as a garden.
8.0.Very good.
  • 2.0.Poor

    If you want to sleep, avoid at all costs. The music from the surrounding clubs was extremely loud, to the point where the walls were vibrating until 6 am. I was notified by the staff that it was my fault for having booked there because I should have looked at other people’s reviews before booking and once I made a complaint, they did absolutely nothing to help. Save yourself the hassle and go elsewhere!!!!

    1 night trip with friends, Mar 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location near the busiest bars

    I've stayed here a couple times. It's a nice place for a good price. The beds are comfortable, the water is hot with great water pressure. Here's the kicker. It makes it a great place for you - or one you want to avoid. It's half a block from the corner with 3 of the busiest and trendiest nightclubs. Great location wise if you plan to be out enjoying that - or miserable if not, as it can be pretty loud until late. It's only a block from the beach as well. The service is great and very friendly, and the place is clean. As with many places in Mexico, the toilets / plumbing can be better.

    Jason, 3 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to everything, clean, good price, nice staff.

    4 night family trip, Jan 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect location

    Right in the center of town, and one block to the beach. Nightclubs nearby play loud music until 3 am, and then you can sleep until noon. Maybe not the best for families looking for quiet time, but great for singles and couples. I would stsy here again.

    Stevan, 9 night trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Unbearable noisy street

    Located in a bery noisy street. Loud music from a diaco till 3am. The room was resounding. Horrible.

    inmaculada, 1 night family trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    What was unique is that there was no TV but there was a TV stand and remotes and their was no fridge and we changed rooms and nothing was as advertised and there was stains in the sheets I would not recommend here.

    Angel, 1 night romance trip, Dec 24, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great staff, hard to sleep due to loud nearby club

    The staff and the property is great. The hotel is also located near everything. The only issue is the loudness of the nearby club. It’s hard to sleep until the music stops at 3am.

    Andrew, 7 night family trip, Dec 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to everything nice place to stay in, close to ado

    Victor, 4 night family trip, Oct 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great night sleep

    The place was very clean however it was a little loud because of a nightclub nearby.

    Derek, 1 night family trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall a nice little hotel with a unique little pool. Rooms are spacious. The only down I found was that there was no hot water at all to shower any of the nights.

    2 night trip with friends, Aug 12, 2020

    Verified Hotels.com guest review

See all 54 reviews