Ibis Cúcuta Hotel

Photo gallery for Ibis Cúcuta Hotel

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Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Ibis Cúcuta Hotel

UNESCO Sustainable Travel Pledge

Ibis Cúcuta Hotel

Hotel convenient to Colon Park, aimed at LGBTQ guests

9.0/10 Superb

288 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is £28
Price available on 30/7/2022
Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Airport pick-up service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Snack bar/deli
  • Laundry service
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Flat-screen TV
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Cúcuta
  • Ventura Plaza Commercial Center - 5 min drive
  • Colon Park - 2 min drive
  • Ecoparque Comfanorte Cúcuta - 8 min drive

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 19 min drive
  • Airport pick-up service

About this property

Ibis Cúcuta Hotel

Located only 3.8 mi (6.1 km) from the airport, Ibis Cúcuta Hotel offers pick-up service (available 24 hours). Guests will have free perks such as WiFi and self-parking. The helpful staff and breakfast get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 1 per room, up to 33 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Coffee/tea in a common area
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 2018
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • Portuguese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Ibis Kitchen – On-site family restaurant.
Bar lounge – This bar only serves breakfast. Open 24 hours. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 28000 for adults and COP 12000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of COP 32000 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of COP 60000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property caters to LGBTQ guests.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
Hotel ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta San José de Cúcuta
Ibis Cúcuta
Hotel Ibis Cúcuta Hotel San José de Cúcuta
San José de Cúcuta Ibis Cúcuta Hotel Hotel
Hotel Ibis Cúcuta Hotel
ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel Hotel
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta Hotel Hotel San José de Cúcuta

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Ok hotel Rooms are tiny
The hotel is located conveniently but the rooms are Small !!! i have never been in a room so small
Eduardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

maria g, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Ibis hotel
Ibis is a international hotel chain, I have been in Ibis hotels in Europe and that chain is great, so I tried this one and they keep the same quality level worldwide
Marco, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

very good
Isidoro, 1-night trip
Verified Expedia guest review

8/10 Very good

It was good in general, tawels a little ripped and bathroom walls a little dirty. Good service, excellent breakfast
Helmer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good placeto stay for business purposes
Hernando, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelentes instalaciones y personal muy atento y agradable. Lo recomiendo ampliamente
Enrique, 1-night romance trip
Verified Expedia guest review

6/10 Good

Excelente atención pero el aire acondicionado se apagó en la madrugada y dormí con muchísimo calor
Fernando, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay
I just needed to spend the night on my way to Venezuela. The staff is very welcoming, they look after you and the buffet breakfast was really good.
Jesus, 1-night trip
Verified Hotels.com guest review