Quetzal
Riyadh hotel with 4 indoor pools and spa
- Free buffet breakfast, free WiFi and free parking
- All (24)
- Interior (8)
- Exterior (2)
- Fitness/Leisure (5)
- Rooms (8)
- Other (1)
Reception
Indoor Pool
Children’s Pool
Indoor Pool
Economy Studio - Room
Economy Studio - Room
Apartment, 1 Bedroom - In-Room Dining
Apartment, 1 Bedroom - Living Room
Apartment, 1 Bedroom - Living Room
Economy Studio - Bathroom
Exterior
Front of property
Spa
Lobby Sitting Area
Hallway
Interior
Interior Detail
Indoor Pool
Apartment, 1 Bedroom - Room
Apartment, 1 Bedroom - Private kitchen
Meeting Facility
Hallway
Interior Detail
Quetzal
Reception[1/24]
very bad & unclean in general
Service was super helpful and very friendly. Great location for shopping, restaurants,…
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At a glance
Key facts
Size
- 67 apartments
Arriving/leaving
- 24-hour check-in
- Check-out time is 3:00 PM
Required at check-in
- Credit card or cash deposit required
- Government-issued photo ID required
- Couples wishing to share a room must provide proof of marriage
Travelling with others
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Airport shuttle (available 24 hours) *
Parking
- Free self parking
- Free nearby parking
Payment types at the property
- Cash
Other information
- Smoke-free property
Recent reviews
Very good 8.0 From 23 reviews
Poor
Worst experience ever!
Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Bashar, ca4 night business trip
Poor
Not recommended at all
Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Bashar, ca3 night business trip
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