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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Heima Serrano Penthouse

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Highchair
  • Free WiFi
  • Smoke-free property
Madrid, Spain

Upmarket apartment with kitchen, near El Retiro Park
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Highchair
    • Free WiFi
    • Smoke-free property
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Spain may have travel restrictions in place due to COVID-19. 

Heima Serrano Penthouse

  • Premium Apartment, 5 Bedrooms

What’s around Heima Serrano Penthouse


  • In Salamanca
  • El Retiro Park - 9-minute walk
  • Gran Via Street - 14-minute walk
  • Thyssen-Bornemisza National Museum - 16-minute walk
  • Prado Museum - 18-minute walk
  • Puerta del Sol - 21-minute walk
  • Plaza Mayor - 27-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 27-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 23-min drive
  • Madrid Recoletos Station 4-min walk
  • Atocha Cercanías Station 29-min walk
  • Madrid Atocha Station 29-min walk
  • Serrano Station 3-min walk
  • Colon Station 3-min walk
  • Velazquez Station 6-min walk

The manager

The manager

Speaks: English, Spanish.

The apartment

About the manager

Speaks: English, Spanish

Key facts

  • Parking not available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Heating
  • Living room
  • Sitting area
  • Washer/dryer


  • 5 bedrooms
  • Linens provided
  • Free cots


  • 4 bathrooms
  • Rainfall showerhead
  • Combined bath/shower
  • Free toiletries
  • Hairdryer
  • Towels provided


  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Oven
  • Hob
  • Coffee/tea maker
  • Electric kettle
  • High chair
  • Cookware/dishes/utensils


  • Separate dining area

Entertainment and recreation

  • Smart TV with cable channels
  • Netflix

Other amenities

  • Iron/ironing board
  • Desk
  • Housekeeping (on request)

Fees & policies


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11:00 AM

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

  • Free WiFi in public areas

  • Free WiFi in rooms
  • Pets not allowed

Mandatory fees

    Deposit: EUR 600.0 per stay

Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)


    Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests must contact this property in advance to reserve cots/infant beds and high chair. On-site parties or group events are strictly prohibited.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards.

  • This property is licensed under an applicable law.Property registration number VT-2730

Also known as

  • Heima Serrano Penthouse Madrid
  • Heima Serrano Penthouse Apartment
  • Heima Serrano Penthouse Apartment Madrid
  • Heima s Serrano Penthouse Mad
  • Heima Serrano Penthouse Madrid
  • Heima Serrano Penthouse Apartment
  • Heima Serrano Penthouse Apartment Madrid

FAQs for Heima Serrano Penthouse

  • Does Heima Serrano Penthouse offer free cancellation for a full refund?
    Yes, Heima Serrano Penthouse does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at this apartment?
    Sorry, there's no on-site parking at this apartment.
  • Are pets allowed at this apartment?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at this apartment?
    You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM.
  • Are there restaurants at or near this apartment?
    Yes. Nearby restaurants include Habanera (3-min walk), Vips (3-min walk) and Starbucks (4-min walk).
  • Is there an on-site casino at this apartment?
    No, this apartment doesn't have a casino, but Casino Gran Via (18-min walk) and Casino de Madrid (18-min walk) are both nearby.

Recent reviews

From 2 reviews

Very good 8.0
L’appartamento e spazioso, dotato di tutti i confort e ha una vista fantastica
Daniela, it3 night trip
Exceptional 10.0
Nuno, pt3 night family trip

Heima Serrano Penthouse