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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Ikal Hotel Tulum

3.5-star3.5 stars
Carretera Tulum-Boca Paila km 3, Tulum, QROO, 77780, Mexico

3.5-star beachfront hotel with restaurant, near Playa Paraiso
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The jungle experience, outdoor bathroom and the stunning beach view front Mar 16, 2020
  • I was very disappointed because Jan 30, 2021

Ikal Hotel Tulum

from £164
  • Jungle Mayan Suite
  • Garden Mayan Suite
  • Plunge Pool Mayan Suite
  • Bungalow

What’s around Ikal Hotel Tulum

Landmarks

  • In a national park
  • Playa Paraiso - 4-min walk
  • Tulum Mayan Ruins - 14-min walk
  • Tulum National Park - 2.6 mi / 4.2 km
  • Tulum Beach - 2.8 mi / 4.6 km
  • Gran Cenote - 5.7 mi / 9.1 km
  • Sian Ka'an Biosphere Reserve - 5.7 mi / 9.2 km
  • Tulum Monkey Sanctuary - 7.3 mi / 11.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 110-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site self-parking (USD 1 per stay)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 2
  • Spa services on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 2019
  • Designated smoking areas
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Stay connected
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Dining

Amaite – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Ikal Hotel Tulum’s small print

Also known as

  • Ikal Hotel Tulum Hotel
  • Tulum Ikal Hotel Boutique Tulum Hotel
  • Ikal Tulum
  • Ikal Hotel Tulum Hotel
  • Ikal Hotel Tulum Tulum
  • Ikal Hotel Boutique Tulum
  • Ikal Hotel Tulum Hotel Tulum
  • Ikal Hotel Tulum Tulum
  • Ikal Hotel Boutique Tulum
  • Ikal Hotel Tulum Hotel Tulum
  • Ikal Boutique
  • Hotel Ikal Hotel Boutique Tulum
  • Ikal Hotel Boutique Tulum Tulum
  • Ikal Boutique Tulum
  • Hotel Ikal Hotel Boutique Tulum Tulum

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs USD 1 per stay

Rollaway beds are available for USD 27 per night

Breakfast costs between USD 12 and USD 20 for adults, and USD 12 and USD 20 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 115 per vehicle (one-way)

Airport shuttle service for children costs USD 0 (one-way)

WiFi is available in guestrooms for USD 3 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ikal Hotel Tulum

  • Does Ikal Hotel Tulum offer free cancellation for a full refund?
    Yes, Ikal Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ikal Hotel Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ikal Hotel Tulum?
    Yes. Self-parking costs USD 1 per stay.
  • Is there a pool at Ikal Hotel Tulum?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Ikal Hotel Tulum?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Ikal Hotel Tulum?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Ikal Hotel Tulum?
    Yes, Amaite offers al fresco dining, international cuisine and garden views. Nearby restaurants include Kitchen Table (11-min walk), El Capitan (3.1 mi) and Co.conamor (3.1 mi).
  • Is an airport shuttle service offered by Ikal Hotel Tulum?
    Yes, an airport shuttle is available. The charge is USD 115 per vehicle one-way.
  • What is there to do at Ikal Hotel Tulum and nearby?
    Have fun with on-site activities such as horse riding and beach yoga. Additional recreation on-site includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and spa services. Ikal Hotel Tulum also has a picnic area and a garden.

Recent reviews

Good 7.6 From 59 reviews

Poor 2.0
Construction, mostly unpleasant staff, loud!!!!
First off the GPS pin is incorrect so it took us like an hour and a half to find it as it’s super hard to find and no one knew where it was. We were treated hostile when we first arrived parked and then all the tackled and not even allowed to go to check-in. We were ushered off to the restaurant where the manager came and spoke to us about an event that was going on. We couldn’t check in but we could use the restaurant till 830 and then we had to go back to our room we asked to be able to leave and they wouldn’t let us just cancel the reservation and go somewhere else for the night. After we were ushered back to our room the music from the event was so loud and it kept playing over and over that we couldn’t even be in the room so we tried to go down to the beach even though it was raining and they almost didn’t let us do that we couldn’t go to the pool and when we finally were allowed to go back to the room there was still partying going on till 5:30 in the morning!!! Never knew where the lobby was to go and complain I tried contacting them in the middle of the night did no good. The manager had said she take care of us in the morning but she wasn’t around no one was friendly the next morning or even cared about the fact that we didn’t get to bed until after 530 and then the chainsaw started up at dawn. Yes it is a magical place but it was such a horrible experience that I cannot leave a good review, the room wasn’t even clean because I found another chicks underwear.
us1 night trip
Very good 8.0
Jungle experience.
This hotel is to have the experience to live in the jungle and forget about the commodities of your home. Its a great experience. But if you are not ready to leave behind those comodities this is not thenplace for you, because you will get biten by mosquitos or spiders. Also, the wifi is average. The hotel staff its not that very attentive when you get there. Its really hard to find the place, there is no signs or anything, you will have to ask around. When you get there, nobody offers help to take your luggae so be ready to carry your luggae a few stairs up, and simce its only sand, good luck pulling your luggage. One more thing, the pictures rhey have on-line are old, the hotel needs a lot of repairs to look the way it shows when you are booking. Also, i got the mayan suite plinge pool, and on the photo's it shows a different room, so ask before you book, either way, the room was pretty amazing. It was a great experience to stay at a jungle hotel, but it comes with its pros and cons. So, do your research. Also, i believe its over prize for what you get. But will definitely would stay there again.
Kurt, us2 night trip
Exceptional 10.0
Exceeded my expectations been going to Tulum for years and I don’t know how I missed Ikal, I want to stay here from no on! It’s paradise!!! Exactly what you need to escape the city. The section of the beach where Ikal is located is so private and beautiful, the rooms are perfectly designed around nature and not the other way around.. simply gorgeous! Can’t wait to be back!
MJ, us4 night romance trip
Poor 2.0
I expressed my concerns to a woman named marianna and she was very dismissive and rude in regards my complaints. She
us3 night trip
Fair 4.0
This property was not what I expected to be. The staff weren’t helpful
us4 night romance trip
Very good 8.0
Beautiful decorated rooms Rooms full of spiders and mosquitoes and bugs in bed sheets at night too many bites Difficult to go to outside bathroom at night in rainy season Food was okay but nothing special
Bianca, us3 night romance trip
Fair 4.0
Well the hotel was everything I thought it would be until it was time to sleep. The electricity will turn off every night multiple times per night making a loud sound, which means I didn’t have a good nite sleep my whole stay. Second day there was no water, on the fourth day one of the security guards went into a room on up the stairs which are supposed to be private cabanas and we were usually without clothes (thank God I had clothes at that time) and went up unannounced and without any efforts to announce himself. That definitely made us feel unsafe and unable to rest for the rest of the vacation. Remember these are open glass doors rooms. Let me remind you that this a vegan hotel with a very limited menu. No reception, no one to really to check us in or to help at all. The room pool was dirty and had no drainage what so ever so I didn’t feel comfortable going into a pool that looked dirty. Rec to rent a car if you are staying here since is really, really, really pitch black dark at night time and you would feel scare to walk alone.
Maria, us6 night romance trip
Good 6.0
Great and beautiful hotel, but don’t expect any service and AC is not working between 9am to 7pm
Sean, us1 night trip
Exceptional 10.0
Ikal is an excellent up and coming hotel. Room and space was nice and clean. Bar was great and ideal access to the beach. Temezcal available on the property was a major perk!
Benjamin, us2 night trip
Very good 8.0
Beautiful beach location in the jungle. The accommodations where rustic chic, must be okay with some jungle creatures!
us5 night trip with friends

Ikal Hotel Tulum