The Westin Peachtree Plaza, Atlanta

The best thing about this hotel is that wherever you are in Atlanta, you can see where you need to get back to! Room wasn't massive, but big enough and clean and comfortable.

The only issue we had was not leaving bath towels for us and not responding to our call to reception to deliver some.

From day one, a printed page under our door informed us there would be NO room services...cleaning, towels, bedding, nothing. A $5.00 coupon would be given to use in the hotel or join your "club" to use. There was no bad weather to contend with to cause this. We took out our own trash, and located a hall cart to find bathroom tissue. Considering the reputation of your brand, a $5.00 coupon was a slap in the face when paying full room and parking charges and receiving nothing after check-in. I am astounded that there was so little concern for guests. There was more concern for the more than 100 dogs which were everywhere, including where people ate. Our 7 nite stay will not be forgotten soon. When noticing the room refrigerator wasn't very cool, a sign posted inside said that if we wanted it to be cooler, call the desk and for a "nominal fee" the temperature would be made cooler. Shame on you! Shame on you!

The hotel, hotel amenities and, most importantly, the staff were lovely. The adjacent parking garage did not have elevator access and was pricey.

Negative: Room we were checked into had not been cleaned yet. Pressured on check in to tell them if we could check out prior to noon-checkout time. Bed sunk in middle. Elevators are loud. Positive: View is incredible.Hotel is central to downtown. Parking was easy but $30 overnight, not owned by hotel. Sundial restaurant is excellent.