The Westin Peachtree Plaza, Atlanta

We arrived nearly at midnight. Thought check in went on smoothly, but our suitcases weren't delivered until 45 minutes later! We couldn't get ready for bed at all. The whole facilities are pretty old. There is no non-slippy mat for the bath/shower, and I nearly slipped while having a shower. Overall, one of the worst 4 stars hotels I stayed, old facilities, bad services yet expensive!

The best thing about this hotel is that wherever you are in Atlanta, you can see where you need to get back to! Room wasn't massive, but big enough and clean and comfortable.

The only issue we had was not leaving bath towels for us and not responding to our call to reception to deliver some.

From day one, a printed page under our door informed us there would be NO room services...cleaning, towels, bedding, nothing. A $5.00 coupon would be given to use in the hotel or join your "club" to use. There was no bad weather to contend with to cause this. We took out our own trash, and located a hall cart to find bathroom tissue. Considering the reputation of your brand, a $5.00 coupon was a slap in the face when paying full room and parking charges and receiving nothing after check-in. I am astounded that there was so little concern for guests. There was more concern for the more than 100 dogs which were everywhere, including where people ate. Our 7 nite stay will not be forgotten soon. When noticing the room refrigerator wasn't very cool, a sign posted inside said that if we wanted it to be cooler, call the desk and for a "nominal fee" the temperature would be made cooler. Shame on you! Shame on you!

The hotel is old and dusty. The rest room are small and after certain time can’t get anything to drink in room for under $10. Great location but hotel needs room renovation.