10/10 Exceptional
9 Aug 2022
Mostly wonerful!
Overall our experience was excellent; the front desk was very helpful in storing ice packs for my wife's recent hip replacement recovery. Everyone was very friendly. The Pier was a VERY appreciated and welcomed surprise and made water access available for my handicapped wife. We had an issue with our patio door, and George was very helpful and, after trying hard to repair it, offered to move us to a different room which was greatly appreciated, and we liked it better anyway! On the negative, there is no soap dish or room to place shower supplies inside the tub/shower. The toilet paper holder is inconveniently placed, and our refrigerator was not cooling at all. Minor issues, but we feel worth mentioning. We did not have WIFI access on our last day in the room.
Annette, 3-night family trip
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