Thistle Holborn

Fire alarm constantly rang through the night. Had to go to a different hotel with no help from the hotel staff and no attempt to compensate for losing a full nights of sleep and a lot of money. Staff didn’t really seem to care.

Perfect location. Comfy beds. Great shower. Good selection of meals if required. Very polite and professional staff.

Fabulous location for one night, undergoing some refurbishment to bar area and main staircase with carpet being taken up and relaid. Unable to use staircase and lifts seemed to take ages and always full. Didn’t eat or drink there but reception staff helpful and room comfortable.

Had a lovely stay, very accommodating, room was excellent. Breakfast , although they said I hadn't paid when I went down to breakfast in the morning, it was soon sorted after I was shown to our table. Very delicious indeed. 9/10 overall.

Check in 2pm room not available until almost 4.30 rude staff. Given a room to get changed in at around 3pm. Id just got undressed to get into the bath and a couple walked in. They'd been given a pass to the same room. Had a phone call when l was in the bath asking when wed be leaving the room then half an hour later wanting us to stay overnight in it despite my being disabled and requiring a twin. Corridors were dirty throughout our time there and vacum cleaners left on the coridoors causing a trip hazzard. When we eventually got the twin room it smelled very must. Our break, which was for a special occasion was totally ruined.