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Extended Stay America Knoxville - West Hills

2.5-star2.5 stars
1700 Winston RdKnoxvilleTN37919United States of America

No-frills Knoxville guestrooms with kitchens
  • Free on-the-go breakfast, free WiFi and free parking
Great location
Fantastic service
Could use a good cleaning
Amenities are not the best
193See all 193 reviews
From 39 reviewsTripAdvisor Traveller Rating

Extended Stay America Knoxville - West Hills

from £45
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)


  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Hiking/biking trails nearby
Working away
  • Business centre
  • Front desk (limited hours)
  • Laundry facilities
  • Built in 1990
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils
  • Weekly housekeeping provided

Extended Stay America Knoxville - West Hills’s small print

Also known as

  • Extended Stay America Knoxville West Hills Hotel
  • Extended Stay America Knoxville West Hills
  • Extended Stay America Knoxville West Hills Hotel


A valid credit card is required at check-in for incidentals and damages, otherwise a USD 100 cash deposit per room, per stay will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over USD 100, a check will be mailed within 14 days of departure. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Extended Stay America Knoxville - West Hills


  • Town Center Mall (10-minute walk)
  • West Town Mall (14-minute walk)
  • Sunsphere Tower - 8.1 mi / 13 km
  • Bearden Antique Mall - 3.5 mi / 5.7 km
  • Dead Horse Lake Golf Course - 5.3 mi / 8.6 km
  • Turkey Creek Shopping Center - 6.9 mi / 11.1 km
  • Three Rivers Rambler - 7.4 mi / 11.8 km
  • Crescent Bend House & Gardens - 7.4 mi / 12 km

Getting around

  • Knoxville, TN (TYS-McGhee Tyson) 23-min drive
  • Free self parking

Recent reviews

Good 7.4 From 193 reviews

Extended Stay America Knoxville - West Hills
Very Good8.0
Hot room!
Every thing was good about the hotel except that the room was not cool enough. There was issues with the air condition, which made the room hot. We had the setting on 60 and it still did not cool off the room. There was no other rooms available- so I had to open the window for the night. It was very miserable- trying to sleep. The night receptionist was aware that the night before another family had the same complaint but the problem was not fixed. The manager did give me a compliment night stay. Other than that, the hotel itself was clean and the staff was nice.
MICHELLE, us1 night trip
Extended Stay America Knoxville - West Hills
Perfectly good
Daniel, us3 night trip
Extended Stay America Knoxville - West Hills
Good hotel
Clean, nicely remodeled rooms. Only down side is no elevator and no true "first floor" rooms. Major design flaw for whomever designed this hotel. No matter what room you're in you have to carry your items up or down stairs.
Angel, us1 night trip
Extended Stay America Knoxville - West Hills
Ants. Bug bites.
Darron, us3 night trip
Extended Stay America Knoxville - West Hills
Very Good8.0
great price, clean facility and convenient to UT
glenn, us4 night trip

See all reviews

Extended Stay America Knoxville - West Hills

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