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Extended Stay America Knoxville - West Hills, Knoxville

2.5 stars2.5 stars
1700 Winston RdKnoxvilleTN37919United States of America, 0203 027 9779
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Good3.7 / 5
Value for money
Best value for money
Location
Great location
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
122See all 122 Hotels.com reviews
From 80 reviewsTripAdvisor Traveller Rating

Extended Stay America Knoxville - West Hills, Knoxville

Hotel Info: 020 3027 9803

from £46
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Knoxville West Hills Hotel
  • Extended Stay America Knoxville West Hills
  • Extended Stay America Knoxville West Hills Hotel

Policies

A valid credit card is required at check-in for incidentals and damages, otherwise a USD 100 cash deposit per room, per stay will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over USD 100, a check will be mailed within 14 days of departure. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Hiking/biking trails nearby
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built 1990
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Knoxville - West Hills, Knoxville’s small print

Also known as

  • Extended Stay America Knoxville West Hills Hotel
  • Extended Stay America Knoxville West Hills
  • Extended Stay America Knoxville West Hills Hotel

Policies

A valid credit card is required at check-in for incidentals and damages, otherwise a USD 100 cash deposit per room, per stay will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over USD 100, a check will be mailed within 14 days of departure. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 122 reviews

Extended Stay America Knoxville - West Hills, Knoxville
Poor1.0 / 5
NOT PET FRIENDLY
My fiancée and I stopped in with our puppy on the way home from visiting my mother. I was told there would be a $25 charge for our puppy which was fine. They put us in a room with a messy bed, rings from a wet cup all over the counter and the trash was full. No one stayed at the front desk and it was 11 at night so I didn't really want to take the time to try and request a new room. After 10 minutes of being there our puppy was absolutely covered in fleas. The manager says there was no payment for a pet nor was there a record of a pet being there at all and housekeeping can't find any fleas but how can you trust your housekeeping if they can't even clean a room. I've paid more for flea treatments than i have for the room.
1 night romance trip
Extended Stay America Knoxville - West Hills, Knoxville
Good3.0 / 5
NOTHING SPECIAL/
ROOM HAS THREE LAMPS, 2 DIDN'T WORK. BED WAS QUITE HARD. ROOM WAS CLEAN.
2 night business trip
Extended Stay America Knoxville - West Hills, Knoxville
Good3.0 / 5
Good clean room, but a dog smell.
Room was clean. Good value. Room smelled of dog. We got used to the smell.
1 night family trip
Extended Stay America Knoxville - West Hills, Knoxville
Outstanding5.0 / 5
Friendly staff. Clean Rooms. I will stay tete again when I'm in the area.
1 night family trip
Extended Stay America Knoxville - West Hills, Knoxville
Outstanding5.0 / 5
Give theses guys a pay raise!
The folks who run this location went beyond the call of duty when hotels.com OVERBOOKED the hotel and to our delight got us two rooms instead of the one. I would recommend this place any day of the week!
2 night family trip

See all reviews

Extended Stay America Knoxville - West Hills, Knoxville

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