Hotel Ocean, Miami Beach

On arrival we were told there was a problem with the rooms and that we had been moved to a 5 star hotel with ocean view rooms with balconys. We were also told that parking was included in the room fee. It turned out that it wasnt a 5 star, there were no balconys, and the ocean view wasnt. The bar charged $9 for a local beer, and at night gangs of youths hung around at the entrance 'asking' for cash. At check out, when I questioned the $39 per night parking fee and the $22 per night service charge(?) another guest revealed that they had been sent to the Breakwater from Hotel Ocean. Both have the same owners The ratings given are for the Breakwater as we only got as far as the reception at Ocean.

Hotel was difficult to find as its not right onbocean drive and there are no signs tellling you to walk inbetween restaurants to geto the front door. We initially walked into a construction site thinking it was the lobby (turns out its getting renovated). The temporary lobby was dirty and had me worried for our stay there. Once we got in our room they were beautifully renovated. Mordern and the bathroom was huge. Looks like they didnt take the time to complete the reno 100% because when j looked around there were odds and ends missed. Overall thought you cant get a better location its right in the heart of everything.and despite not being able to find it and having second thoughts once seeing the lobby when the new lobby is conplete this will be a gorgeous hotel.

I enjoyed it but was disappointed that I got woken out of my sleep to the sounds of construction!!!

A great last minute booking. Under construction but great rooms.

My room was great & the people at the front desk was very helpful and nice.Almost forgot to mention that housekeeping was on point on keeping my room nice and clean. I would most definitely go to this hotel every time I vacation in Miami