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Hotel Riu Plaza Fisherman's Wharf

4-star hotel with outdoor pool, near Aquarium of the Bay

  • Free WiFi
From
£135

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  • Lobby Sitting Area
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  • Pool
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2500 Mason St, San Francisco, 94133, CA, United States of America
8.2.Very good.
  • The staff were great as was the location and the hotel facilities. Check in and out…

    Dec 29, 2019

  • Pre arrival i was very pleased with the assistance i was given .

    Nov 30, 2019

See all 3,166 reviews

Official standards

This property advises that it adheres to Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 531 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In North Beach
  • Pier 39 - 6-min walk
  • Ghirardelli Square - 9-min walk
  • Lombard Street - 11-min walk
  • Alcatraz Island - 35-min walk
  • Aquarium of the Bay - 6-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Suite
  • Deluxe Room (Hotwire ROH)

What’s around

Landmarks

  • In North Beach
  • Pier 39 - 6-min walk
  • Ghirardelli Square - 9-min walk
  • Lombard Street - 11-min walk
  • Alcatraz Island - 35-min walk
  • Aquarium of the Bay - 6-min walk

Getting around

  • San Francisco International Airport (SFO) 30-min drive
  • Oakland, CA (OAK-Oakland Intl.) 35-min drive
  • Concord, CA (CCR-Buchanan Field) 38-min drive
  • San Francisco Station 5-min drive
  • 22nd Street Station 7-min drive
  • Bayshore Station 12-min drive
  • Beach St & Mason St Stop 1-min walk
  • Jefferson St & Powell St Stop 3-min walk
  • Jefferson St & Taylor St Stop 3-min walk
map
See on map
2500 Mason St, San Francisco, 94133, CA, United States of America

At a glance

Hotel size

  • This hotel has 531 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 51.30 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool umbrellas

Working away

  • Business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 2436
  • Conference space size (meters) - 226

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1975
  • Lift
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch flat-screen TV
  • Pay films
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Northpoint Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Sheraton Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf San Francisco
  • Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco
  • Sheraton Fisherman's Wharf
  • Sheraton Fisherman's Wharf
  • Riu Plaza Fisherman's Wharf
  • Sheraton Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf San Francisco
  • Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco
  • Sheraton San Francisco
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
  • Sheraton Fisherman's Wharf
  • Riu Plaza Fisherman's Wharf
  • Sheraton Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs USD 51.30 per night with in/out privileges

Rollaway beds are available for USD 20.0 per night

To-go breakfast is offered for an extra charge of USD 28.95 per person (approximately)

Policies

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 23.30 per accommodation, per night

Resort fee inclusions:

  • Fitness centre access
  • Business centre/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Riu Plaza Fisherman's Wharf does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 51.30 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing are available.
  • Yes, Northpoint Restaurant offers American cuisine. Nearby restaurants include Bistro Boudin (3-min walk), Fior D'Italia (4-min walk) and Albona (4-min walk).
  • No, this hotel doesn't have a casino, but San Pablo Lytton Casino (24-min drive) is nearby.
  • Have fun with nearby activities such as cycling and hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
8.2.Very good.
  • 8.0.Very good

    Good location

    There was a misunderstanding with our reservation on the first night due to us booking two rooms and of our party arriving on a later flight - and this later led to him having to stay in a different hotel upon arrival at 2am, which was frankly disgraceful. That aside, the hotel was excellent, but that's quite a big black mark on our stay. Breakfast choice very good, lovely bar and convenient location by Fishermans Wharf.

    M, 6 night trip with friends, Nov 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2nd time we have stayed here for a holidays from the UK, excellent staff, food, hotel, location etc

    6 night family trip, Oct 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good for a family but compromised

    Really good hotel in a good family friendly area. A couple of things not so great, though. Bathroom / separate basin area far to small for a family room, with BARS of soap! The bath is also tiny, you can't have a relaxing bath in it. Nothing like enough shampoo or conditioner and, I've noted it before - NO shower gel, just a tiny bar of soap. This us 2019, liquid soap / shower gel are a must. Beds really comfortable and the pillows the best I've ever had the pleasure to sleep on. Great outside areas with fire pits and the pool lovely and warm, although the pool sides could do with a clean as quite a lot scum on them. Overall 7/10.

    Barnaby, 3 night family trip, Oct 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location to all of the activities on Fishermens wharf !

    3 night romance trip, Oct 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel, staff were great too very welcoming and friendly, great location also.

    7 night trip, Sep 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    Not much choice for breakfast. Had to keep asking for more shampoo and body wash. It wasn't automatically topped up each day.

    4 night romance trip, Sep 14, 2019

    Verified Expedia guest review

  • 2.0.Poor

    They make you pay more once at hotel

    Marriott charges you an extra 25$ a day for "destination fee" which is just a way to increase the cost without letting you know. This comes on top of the price all taxes and feels included announced on hotels.com

    2 night business trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    location, facilities, room all very good. staff friendly and helpful.

    7 night romance trip, Sep 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great location, close to all attractions and local amenities. Friendly, helpful staff. The fitness room, was very basic, so we only used it once. The rooms are clean and nice, but the bathrooms really tiny.

    5 night family trip, Aug 31, 2019

    Verified Expedia guest review

  • 6.0.Good

    OVERCHARGED

    CHECK IN POOR. WE HAVE BEEN CHARGED TO CREDIT CARD THREE TIMES. STILL FIGHTING FOR REFUND. GETTING MY MESSAGES IGNORED..... NOT HAPPY.

    jennifer, 3 night family trip, Aug 30, 2019

    Verified Hotels.com guest review

See all 3,166 reviews