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Sheraton Maria Isabel Mexico City Reforma

4.0 star property
Hotel with outdoor pool, near U.S. Embassy

Choose dates to view prices

In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £140
includes taxes & fees
31 May - 1 Jun

Why we love this property

Business meets leisure
Located in the business district and city centre, this hotel features conference space and a business centre. The spa and health club await after work.
Flavourful finds
A restaurant, cafe, and bar create culinary magic at this hotel. Vegan and vegetarian options complement the buffet breakfast offerings.
Pampering paradise
Spa services, sauna, and steam room create a restful retreat. Deep-tissue massages and fitness classes complement the serene rooftop garden.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(110 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(156 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.2 out of 10
Wonderful
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Penthouse, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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About the area

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 22 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 12 min walk
  • Sevilla Station - 12 min walk
  • Chapultepec Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

  • Sheraton Maria Isabel Mexico City Reforma offers a fantastic location, putting you a short five-minute walk from Angel of Independence Monument and U.S. Embassy. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Insurgentes Station is 12 minutes and Sevilla Station is 12 minutes.

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (MXN 200 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
  • Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 100 per pet, per stay, plus a one-off cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Isabel Sheraton

Maria Sheraton

Sheraton Isabel

Sheraton Isabel Maria

Sheraton Maria

Sheraton Maria Isabel Hotel

Sheraton Maria Isabel Hotel & Towers

Sheraton Maria Isabel Hotel & Towers Mexico City

Sheraton Maria Isabel Towers

Sheraton Maria Isabel Towers Mexico City

Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel

Sheraton Maria Isabel

Mexico City Sheraton

Sheraton Mexico City Maria Isabel Hotel Hotel

Sheraton Mexico City Maria Isabel Hotel Mexico City

Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma offer free cancellation for a full refund?

Yes, Sheraton Maria Isabel Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Maria Isabel Mexico City Reforma?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Maria Isabel Mexico City Reforma?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Maria Isabel Mexico City Reforma?

Yes. Valet parking costs MXN 200 per day. Electric car charging is available.

Is an airport shuttle service offered by Sheraton Maria Isabel Mexico City Reforma?

Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.

What are the check-in and check-out times at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Maria Isabel Mexico City Reforma and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Maria Isabel Mexico City Reforma also has a garden.

Are there restaurants at or near Sheraton Maria Isabel Mexico City Reforma?

Yes, there's an on-site restaurant.

What's the area around Sheraton Maria Isabel Mexico City Reforma like?

Sheraton Maria Isabel Mexico City Reforma is in Reforma, a short 2-minute walk from Angel of Independence Monument and 3 minutes' walk from Paseo de la Reforma. Travellers say that the local area is very safe perfect for sightseeing.

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Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its quality, variety, and attentive service. (24 reviews)
  • The gym was well-equipped, clean, and suitable for strength training and cardio workouts. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Restaurant
Breakfast
View
Food
Bar
Trip
Bathroom

Reviews

Verified

10/10 Exceptional

The rooms and property were clean, the staff was friendly and attentive, the amenities were great, the location is perfect, and the rates were reasonable.
Adolfo, 7-night trip
Verified

10/10 Exceptional

Clean room, helpful staff and food was great.
Jorge, 3-night trip
Verified

6/10 Good

Had to stay there for a wedding. Nice room, good location. Expensive for Mexico.
Marcia, 4-night trip
Verified

10/10 Exceptional

Amazing hotel and location!
Ligia, 4-night trip
Verified

10/10 Exceptional

Clean room , nice staff, excellent location
Marianela, 4-night trip
Verified

8/10 Very good

Clean, quiet and nice staff. Great location!
Jeff, 6-night trip
Verified

10/10 Exceptional

Excellent, very clean lobby and room experience, very courteous staff
Craig, 3-night trip
Verified

10/10 Exceptional

Great Place, with Great People
Adolfo, 1-night trip
Verified

10/10 Exceptional

Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Muneshwarie, 14-night trip
Verified

10/10 Exceptional

Clean room, awesome staff
Naga, 6-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, breakfast waiters always very friendly great service, every staff member always very polite
Karen, 2-night trip
Verified

10/10 Exceptional

Staff excellent clean rooms
MARIA, 2-night trip
Verified

10/10 Exceptional

Good clean room. Friendly staff.
Walter, 3-night trip
Verified

10/10 Exceptional

This was a beautiful hotel. Convenient location and close to many places.
Nadia, 3-night trip
Verified

10/10 Exceptional

Perfect location to stay in Mexico City!
Imelda, 4-night trip
Verified

8/10 Very good

Was good
Philippe, 1-night trip
Verified

10/10 Exceptional

Clean room
Alexandro, 2-night trip
Verified

10/10 Exceptional

Everything was amazing service room nas location was excellent. Only thing was the lady at the door was
Luis, 3-night trip
Verified

10/10 Exceptional

Love the costumer service. Great breakfast
Alma, 2-night trip
Verified

10/10 Exceptional

Great stay. Room was good, housecleaning was very good, location was good. Buffet was great. They made my daughter a separate omelet in the kitchen to accommodate her gluten allergy.
Eve, 7-night trip
Verified

10/10 Exceptional

The bed was extremely comfy and I really liked the gym
Leticia Mirell, 1-night trip
Verified

8/10 Very good

Extremely nice staff. Although it is an old building it is very well kept. Very convenient location. Breakfast is excellent
Diana, 6-night trip
Verified

10/10 Exceptional

Staff, security of facility, and the concierge help
Dwight, 7-night trip
Verified

8/10 Very good

Rooms were clean, and beds were comfortable with 4 good-quality pillows on each. Basic small bathrooms, but well-stocked with all the necessities.
Soon, 4-night trip
Verified

6/10 Good

Family time

Breakfast was ok , clean room
Julian, 4-night trip