Sheraton Centre Toronto Hotel, Toronto: Info, Photos, Reviews

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Indoor pool, outdoor pool, pool loungers

Down duvets, pillow-top beds, in-room safe, desk

Overview
Prices
Location
Amenities
Policies

4-star aparthotel with 1 indoor pools, connected to a shopping centre, near Nathan Phillips Square

8.6/10 Fabulous

1,620 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Internet access

Free WiFi

Pet-friendly

Gym

Price available on 3/2/2023

123 Queen St W, Toronto, ON, M5H2M9

Room options

About this area

What's nearby

In Downtown Toronto
Toronto Eaton Centre - 5 min walk
Scotiabank Arena - 13 min walk
University of Toronto - St. George Campus - 14 min walk
Ripley's Aquarium of Canada - 16 min walk
Rogers Centre - 17 min walk
CN Tower - 17 min walk
The Distillery Historic District - 27 min walk
Metro Toronto Convention Centre - 5 min drive
Yonge-Dundas Square - 5 min drive
Royal Ontario Museum - 7 min drive

Getting around

Toronto, ON (YTZ-Billy Bishop Toronto City) - 15 min drive
Toronto, ON (YYZ-Pearson Intl.) - 30 min drive
Exhibition Station - 6 min drive
Union Station - 10 min walk
Bloor Station - 10 min drive
Queen St West at York St Stop - 1 min walk
Queen St West at University Ave Stop - 2 min walk
Osgoode Station - 3 min walk

Restaurants

The Keg - 2 min walk
Assembly Chef's Hall - 3 min walk
Ruth's Chris Steak House - 3 min walk
Starbucks - 4 min walk
Nota Bene - 4 min walk

About this property

Sheraton Centre Toronto Hotel

Property Location
A stay at Sheraton Centre Toronto Hotel places you in the heart of Toronto, steps from Nathan Phillips Square and Queen Street. This 4-star hotel is 0.4 mi (0.6 km) from Toronto Eaton Centre and 0.4 mi (0.7 km) from Royal Alexandra Theatre.

Rooms
Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Languages

English, Filipino, French, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Arriving/Leaving

Check-in time from 3 PM until 5:30 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets stay for free (dogs only, 2 per room)
Service animals welcome
Restrictions apply*

Property amenities

Pool/Spa

Outdoor Pool
Indoor pool
Sunloungers

Internet

Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

Secured covered valet parking on site (CAD 60 per day; includes in/out privileges)
Electric car charging station on site
Height restrictions apply for on-site parking
Off-site parking within 0.1 mi (CAD 26 per day)
Car recommended

Family friendly

Children stay for free (see details)
Free cot/infant bed

Restaurants on site

43 Down
Dual Citizen

Food and drink

Fridge (mini)
Coffee/tea maker

Dining

Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Couples dining
Room service available

Bedrooms

Down duvet
Pillow-top mattress
Bed sheets provided
Rollaway/extra beds: CAD 30.0 per night

Bathrooms

Combined shower/bath
Hairdryer
Free toiletries
Towels provided
Eco-friendly toiletries

Entertainment

55-inch TV with cable service
TV in a common area
Pay films
iPod docking station

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service

Work spaces

60 meeting rooms
Business centre
Computer station
Desk
Conference space (5383 square feet)

Climate control

Air conditioning
Heating

Pets

Pet friendly
Pets stay free
2 per room
Welcoming dogs only

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (selected rooms)
Lift
Grab bar near toilet
Height-adjustable shower head
In-room accessibility (selected rooms)
Lever door handles
Low-height worktop and sink
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (selected rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Multilingual staff
Housekeeping (on request)
Iron/ironing board
Phone
Luggage storage
Blackout curtains
Safe at front desk
Laptop-compatible safe

Location highlights

Connected to a shopping centre
Near a metro station
Near a train station
In the business district
In the city centre
Near a health or beauty spa
Near a hospital
Near outlet shopping

Things to do

24-hour fitness centre
Golf nearby
Bike rentals nearby

Safety features

Carbon monoxide detector
Fire extinguisher
First aid kit
Security system
Smoke detector
Window guards

General

1372 rooms
43 floors
Composting
Recycling
Reusable coffee/tea filters

Special features

Dining

43 Down – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.

Dual Citizen – Overlooking the garden, this café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

Rollaway beds are available for CAD 30.0 per night

Parking

Covered valet parking costs CAD 60 per day with in/out privileges
Parking is available off-site and costs CAD 26 per day (0.1 mi away)
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Toronto Centre

Hotel Toronto Centre

Sheraton Centre Toronto

Sheraton Centre Toronto Hotel

Sheraton Hotel Toronto Centre

Sheraton Toronto Centre

Sheraton Toronto Centre Hotel

Toronto Centre Hotel

Toronto Centre Sheraton

Sheraton Hotel Downtown Toronto

Sheraton Toronto Downtown

Sheridan Hotel Toronto

Toronto Sheraton

Sheraton Toronto Toronto

Sheraton Centre Toronto Hotel Toronto

Sheraton Centre Toronto Hotel Aparthotel

Sheraton Centre Toronto Hotel Aparthotel Toronto

Frequently asked questions

Does Sheraton Centre Toronto Hotel offer free cancellation for a full refund?

Yes, Sheraton Centre Toronto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on 3 Feb 2023 start from £144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Sheraton Centre Toronto Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sheraton Centre Toronto Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Sheraton Centre Toronto Hotel?

Yes, dogs stay free, with a limit of 2 per room.

Is parking offered on site at Sheraton Centre Toronto Hotel?

Yes. Valet parking costs CAD 60 per day. Electric car charging is available.

What are the check-in and check-out times at Sheraton Centre Toronto Hotel?

You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Sheraton Centre Toronto Hotel and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Sheraton Centre Toronto Hotel also has a 24-hour fitness centre and a garden.

Are there restaurants at or near Sheraton Centre Toronto Hotel?

Yes, there are 2 on-site restaurants, featuring garden views. Nearby restaurants include Ruth's Chris Steak House (3-min walk), Starbucks (4-min walk) and Nota Bene (4-min walk).

What's the area around Sheraton Centre Toronto Hotel like?

Sheraton Centre Toronto Hotel is in Downtown Toronto, a short 1-minute walk from Queen St West at York St Stop and 17 minutes' walk from CN Tower. Travellers give top marks for the aparthotel's prime location.

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.9/10

Eco-friendliness